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HCLTech
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Walk-In Drive | Customer Service (Email/Chat) | 14th June | Gurgaon

Walk-In Drive | Customer Service (Email/Chat) | 14th June | Gurgaon

HCLTech

1 - 5 years

1 - 3 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

Email Support Non Voice International Chat Process Customer Service Email Non Voice Process Chat Support Bpo Non Voice Email Process Chat Process Customer Support Email Management Backend Process Chat Email Handling International Process Email Communication Web Chat

Work Mode

Work from Office

Job Type

Full Time

Job Description

HCLTech is hiring for Customer Service (Email & Chat) | MEGA WALK IN - 14th June Eligibility Criteria : Any graduate Work Location : Client Site, Unitech Signature Tower, Gurgaon Shifts : 24x7, 5 days working (Sat-Sun Fix Off) Cabs : Yes (Both Side) Walk-In Date : 14th June Walk-In Address : HCLTech Candor Tech Space Tower 11, 1st Floor, Sector 21 Dundahera Village Gurugram, Haryana 122022 Time : 11:00 am - 4:00 pm Contact Person : Tanya Please Carry: 2 Copy of Resume 1 ID Proof Job Responsibilities: Use deductive reasoning to make sound business decisions. Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions. Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency. Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow. Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies. Learn and process all products offered in the logo. Required Skills : Excellent fluency in the English language , both written and spoken. Driven to deliver an excellent customer experience through resolutions and adherence to response times. Strong email writing skills with a focus on customer service. Ability to solve customer queries via email. Note: Please do not carry any laptop, pen drive, or external storage devices. Interested candidates can walk in directly we look forward to meeting you!

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Walk-In Drive | Customer Service (Email/Chat) | 14th June | Gurgaon