- Handle customer inquiries via phone, email, and chat professionally. - Process orders, returns, and replacements accurately in the system. - Coordinate with internal teams - Maintain up-to-date customer records and documents.
- Build and maintain relationships with healthcare professionals. - Maintain records of daily visits and sales reports. - Ensure compliance with regulatory and company standards.
- Operate, monitor computer systems used in manufacturing, inventory, quality control - Perform data entry of manufacturing records - Coordinate with Quality Assurance and Production teams - Generate reports as required by Production, and Management