Visa Consultant

Holiday Tribe is a seed stage - VC funded travel tech brand based in Gurugram, specializing in leisure travel and creating memorable holiday experiences. The brand sets itself apart by integrating technology for speed, scale, and accuracy in curating holidays, harnessing human capital and talent, and focusing on customer success throughout the booking and travel journey. Holiday Tribe has curated holidays to over 30 destinations worldwide, partnered with tourism boards, and received recognition as the Emerging Holiday Tech Company at the India Travel Awards, 2023.Role

Overview:

We are seeking a knowledgeable and detail-oriented Visa Associate to handle the end-to-end visa application process for all short-haul and long-haul destinations. The ideal candidate should possess a strong understanding of visa requirements across various countries and ensure seamless documentation and application support for our clients.

Key Responsibilities:

• Visa Consultation: Provide accurate and updated information regarding visa requirements, documentation, and procedures for all major travel destinations.
• Application Processing: Assist clients in filling out visa forms, compiling documents, and submitting applications to embassies/consulates.
• Document Verification: Ensure all client-provided documents meet the specific requirements of each country’s visa process.
• Embassy Coordination: Liaise with embassies, consulates, and visa service providers to ensure timely application processing.
• Client Communication: Keep clients updated on the status of their visa applications and address any issues or queries promptly.
• Knowledge Management: Stay updated on changes in visa rules, policies, and requirements for short-haul (e.g., UAE, Thailand, Singapore) and long-haul (e.g., USA, Europe, Australia) destinations.
• Problem-Solving: Handle escalations or urgent requests related to visa applications efficiently.
• Reporting: Maintain accurate records of visa applications and statuses and report to the management team regularly.

Key Requirements:

• Experience: 1–3 years of experience in handling visa applications or in a similar role in the travel industry.
• Knowledge: Strong understanding of visa processes for both short-haul and long-haul destinations.
• Skills:
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy.
• Ability to work under tight deadlines.
• Tools: Familiarity with visa processing portals and tools is a plus.

Why Join Us?

• Be part of a fast-growing travel company with a vibrant work culture.
• Opportunity to work with a team passionate about creating amazing travel experiences.
• Competitive salary and benefits package.