Visa Consultant

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Key Responsibilities

• Manage end-to-end visa stamping processes for Business, Work, and Visitor visa categories for the UK.
• Ensure timely delivery of client requirements by establishing a process-driven approach rather than people-dependent workflows.
• Maintain and validate visa checklists for all categories (Business, Work, Dependent, Tourist) to ensure accuracy.
• Review visa applications and supporting documents to ensure 100% compliance with Consulate/Embassy requirements.
• Guide employees/client SPOCs on mandatory Consulate/Embassy submission requirements.
• Coordinate with TTK back-office team for updates, document collection, and application/passport submissions at VFS/consulates.
• Build and maintain good relationships with VFS Global and Embassy/Consulate officials.
• Deliver services in accordance with agreed terms and service level agreements.
• Create and regularly update a knowledge base on immigration regulations and visa processes.
• Recommend and implement process improvements for greater efficiency and share insights with the team through case studies or real-time knowledge sharing.
• Prepare cover/support letters tailored to client needs for visa applications.
• Learn and adapt to new country-specific immigration processes based on business demands.
• Oversee and track the entire immigration process end-to-end.
• Maintain detailed MIS and generate bi-weekly/monthly reports with analysis and trend insights for the Operations Head.

Candidate Profile

• Minimum 3 years of hands-on experience in handling Business, Work, and Dependent visa processes; experience with UK immigration is highly preferred.
• Prior experience in an MNC, corporate office, or as an implant/backend support staff is desirable.
• Excellent oral and written communication skills, with a proactive attitude toward learning.
• Strong understanding of corporate immigration trends and client servicing standards.
• Mandatory knowledge of UK, Ireland, and Schengen visa processes.
• Proficient in Excel and capable of generating comprehensive reports.
• Open to new challenges and continuous learning.
• Committed to delivering high-quality client service.
• A strong team player capable of working independently with minimal supervision, under pressure, and across new learning areas.