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Virtual drive For customer support

0 - 4 years

0 - 4 Lacs

Navi Mumbai Maharashtra India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Call Center Customer Care CSE Bpo Customer Service

Work Mode

On-site

Job Type

Full Time

Job Description

Provide exceptional customer support via virtual communication channels such as chat, email, and video calls. Assist customers in troubleshooting issues and provide timely solutions. Maintain accurate records of customer interactions and transactions in the CRM system. Collaborate with team members to improve service delivery and customer satisfaction. Identify and escalate complex issues to appropriate teams for resolution. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving skills and ability to think critically. Proficiency in using customer service software and tools. Familiarity with CRM systems and practices. Ability to work independently and as part of a team in a fast-paced environment. Strong time management skills and ability to prioritize tasks effectively.

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Linchpin Technologies
Linchpin Technologies
www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1130 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

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