Customer Support Executive

CareerNet Technologies Private Limited

0 - 2 years

0 - 2 Lacs

Bengaluru / Bangalore Karnataka India

Posted:16 hours ago| Platform: Foundit logo

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Skills Required

Customer Support Voice Process Upselling Hindi Speaking Strong Communication

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Engage with customers via calls to resolve queries and promote relevant products Deliver consistent service experience aligned with company standards Achieve upselling targets and maintain customer satisfaction Adapt to rotational shifts and work schedules including weekends Key Deliverables: Timely and effective customer issue resolution Accurate data logging and adherence to CRM guidelines Meet or exceed sales and service KPIs Positive feedback and minimal complaints/escalations

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