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International and domestic customer support

0 - 4 years

0 - 4 Lacs

Bengaluru / Bangalore Karnataka India

Posted:17 hours ago| Platform: Foundit logo

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Skills Required

Inbound Voice Process Customer Support Communication Skills Query Resolution Domestic and International BPO

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Handle inbound customer calls and address queries or complaints Ensure first-call resolution while maintaining customer satisfaction Adhere to process guidelines and quality standards Communicate clearly and effectively with customers in Hindi and/or English Key Deliverables: Timely resolution of customer queries with minimal escalations High customer satisfaction scores and feedback Accurate call logging and follow-ups Compliance with company policies and data handling norms

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