Vice President Sales Operations

About the client: PSS

Job Purpose

Key Responsibilities:

Strategic Partnering & Sales Leadership:

• Act as a trusted advisor and strategic partner to Cluster Heads & other function heads (SFE, Portfolio, Marketing, Business Development, New Product Launch, etc.), providing guidance to optimize sales performance across regions.
• Work closely with COO and senior leadership to translate business priorities into actionable plans for the sales organization.
• Collaborate with Marketing, Business Development, and Portfolio Management teams to gather market insights and align sales strategies with business objectives.

Data-Driven Decision Support:

• Prepare comprehensive, data-driven reports, dashboards, and presentations for the COO to enable timely and informed decision-making.
• Track key performance indicators, analyze trends, and recommend corrective actions to optimize sales performance and operational efficiency.
• Manage the flow of communication between field operations and senior leadership, ensuring clarity, accuracy, and timeliness.

Operational Excellence:

• Streamline sales processes and workflows to enhance efficiency, productivity, and consistency across all clusters.
• Drive initiatives to implement Sales Force Effectiveness (SFE) best practices, ensuring the field team operates at optimal productivity.
• Ensure seamless integration of new product launches, campaigns, and market strategies into the sales organization.

Multitasking & Stakeholder Management:

• Manage multiple priorities, competing deadlines, and complex tasks in a fast-paced environment.
• Engage with cross-functional teams to resolve operational issues, escalate challenges appropriately, and ensure smooth execution of sales initiatives.

Qualifications & Experience:

• Education: MBA from a Tier 1 B-School is preferred.
• Experience: 15+ years in pharmaceutical sales operations, commercial excellence, or related functions.
• Analytical Skills: Strong quantitative and analytical capabilities to interpret complex data and generate actionable insights.
• Problem-Solving & Communication: Ability to solve complex business problems, deal with ambiguity, and communicate effectively with leadership and field teams.

#LI-NV1