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Vice President

18 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Core Function

  • 18+ years of experience across digital transformation, automation, corporate strategy, business development, delivery & partnership Management
  • Domain experience across CPG, Travel, Transportation & Logistics, Banking and Financial Services, Contact Center Operations
  • Proven expertise in implementation of large digital transformation programs across the above-mentioned geos covering Gen AI/ ML, Robotic Process Automation (RPA), workflows, Customer experience (Cx) layer, Low Code / No Code solutions both on-prem and cloud native etc.
  • Full lifecycle management experience from POC to implementation to maintenance & support
  • Proven capability of complex program management, leading & influencing multiple cross functional teams to deliver top quality top line and bottom line performance for the company
  • Engages with Diagnostic/ Pre-Sales team to understand Customer requirements, drives Business Solutions, define technical architectures, and provides effort estimates for proposed Solutions
  • Perform investigational analysis and evaluation to determine project or application feasibility.
  • Prepare feasibility documents/ studies, recommend and establish program objectives, priorities and schedules in conjunction with user and functional requirements.
  • Interacting with Development and testing team, Business team/ Operational Leadership, and/or Senior Management throughout the project for smooth delivery
  • Able to manage budgets, technical estimation in respect of the planning process.
  • Ensure adherence to timelines and budget leading to successful completion of the projects.
  • Shift timings can be flexible according to the project.
  • Available to work in night shifts as well.
  • Excellent communication skills.

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EXL
EXL

Business Process Management / Analytics

New York

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