Job Title:
Vertical Head – Automobility & LSH
Function:
Commercial - National Strategic Business
Reports To:
Vice President – Head of National Strategic Business
Location:
Mumbai
About Blue Dart Express India
Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India’s logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth.Our Automobility & LSH vertical supports the automotive, lifestyle, and home sectors by delivering customized, reliable logistics solutions that drive operational efficiency and customer satisfaction.
Position Overview
The Vertical Head – Automobility & LSH will oversee all strategic business activities within this vertical, leading key client relationships, driving growth, and implementing innovative supply chain solutions tailored to industry needs.
Job Purpose
This role is responsible for end-to-end management of the Automobility & LSH vertical, including revenue generation, customer retention, and development of industry-specific solutions that differentiate Blue Dart in a highly competitive market.
Key Responsibilities
Strategic Leadership
- Define and execute the vertical’s business strategy, ensuring alignment with the company’s overall goals.
- Identify and develop new market opportunities and innovative solutions tailored to the Automobility & LSH sector.
- Drive growth by expanding market share, increasing revenue, and enhancing service quality.
Client Management & Partnerships
- Build and maintain long-term relationships with OEMs, tier-one suppliers, and leading lifestyle brands.
- Ensure that clients receive high-value logistics services that meet their unique needs.
- Act as the primary point of contact for escalations and key account negotiations.
Operational Excellence
- Partner with internal teams to streamline operations, improve efficiency, and deliver cost-effective solutions.
- Monitor the performance of logistics services and initiate continuous improvement initiatives.
- Leverage technology and analytics to enhance transparency, reduce lead times, and optimize supply chain processes.
Market Intelligence & Industry Insights
- Stay informed about trends in the automotive, lifestyle, and home sectors.
- Conduct competitor benchmarking and analyse industry data to inform strategic decisions.
- Share insights with leadership to shape future product and service offerings.
Team Development
- Mentor and develop a high-performing team that drives results and fosters innovation.
- Establish clear KPIs and provide ongoing feedback to ensure team success.
- Promote a culture of excellence, collaboration, and customer-centricity.
Qualifications & Experience
Education
- Essential: MBA/PGDM in Business Management, Marketing, or Supply Chain.
- Preferred: Certification in Automotive Supply Chain Management, Logistics Strategy, or Business Analytics.
Experience
- 10–15 years of experience in logistics, supply chain management, or business leadership, with a focus on the automotive or lifestyle sectors.
- Proven ability to lead large teams and manage complex client portfolios.
- Demonstrated success in driving revenue growth and creating customer-focused solutions.
Technical Skills & Competencies
Core Technical Skills
- Deep understanding of automotive supply chains, just-in-time logistics, and reverse logistics processes.
- Proficient in data-driven decision-making and supply chain optimization.
- Strong knowledge of industry regulations, compliance requirements, and market dynamics.
Behavioural Competencies
- Strategic Vision: Ability to anticipate future trends and align them with business goals.
- Client Focus: Dedicated to understanding and exceeding customer expectations.
- Leadership: Capable of inspiring teams and building a results-driven culture.
- Innovation Mindset: Willing to challenge the status quo and explore new approaches.
Key Performance Indicators (KPIs)
S. No.
Key Result Areas
Key Performance Indicators (KPIs)
1Revenue GrowthIncrease in vertical revenue and market share2Client RetentionHigher client retention rates and satisfaction scores3Operational EfficiencyReduction in lead times, costs, and improved service levels4Innovation SuccessNumber of new solutions implemented and market differentiation5Team PerformanceAchievement of team goals and professional development
