Veeva Configuration Lead

About Us – FocalCXM

We are passionate about empowering customer-facing teams in the Life Sciences industry. With a strong Product Management mindset, we creatively solve problems, deliver exceptional enterprise user experiences, and help organizations maximize their investments in enterprise platforms.

FocalCXM is a leading provider of software, solutions, and services tailored to streamline CRM and CX processes. We support Pre-Clinical, Clinical, Commercial, and Medical teams across the Pharma, MedTech, and Animal Health sectors worldwide. Know more: https://www.focalcxm.com/

What We Do

We transform the employee and customer experience for organizations through innovative digital solutions.

How We Do It

With a product-driven mindset and world-class engineering, we build high-performing teams that deliver measurable value to the Life Sciences sector.

Why We Do It

We're driven by a deep passion for Life Sciences—an industry committed to advancing health and improving lives.

Our Core Values

• Love: Cherish respect, listen actively, practice empathy, and nurture relationships.
• Integrity: Act ethically and responsibly, even when no one is watching.
• Teamwork: Collaborate effectively with diverse individuals and thrive as a member of high-achieving teams.
• Tenkaizen: Embrace continuous innovation and strive for daily improvement.
• Leadership: Take initiative and guide others, regardless of your formal position.
• Excellence: What you currently possess is commendable.

About Team:

Our team of software experts specializes in Veeva, Salesforce, and AWS, delivering robust, scalable solutions tailored for the Life Sciences and IT domains.

About the Job :

Job Title: Veeva Configurator Lead

Job Type: Full-Time

Experience: 8+ Years

Work Mode: Remote

Industry: IT / Life Sciences / Pharmaceutical

Notice Period: Immediate Joiner

Location: Hyderabad

Overview:

Seeking an experienced Veeva PromoMats specialist to lead configuration, integration, and optimization of the platform for life sciences promotional content. This role bridges business needs with technical execution, ensuring compliance and efficiency.

Key Responsibilities:

• Configure workflows, metadata, and document types in Veeva PromoMats.
• Gather and translate business requirements into technical solutions.
• Integrate PromoMats with CRM, DAM, and other enterprise systems.
• Lead testing, validation, and compliance (FDA 21 CFR Part 11).
• Train users and maintain system documentation.
• Drive continuous improvement and system enhancements.
• Mentor junior team members and lead Agile ceremonies.
• Communicate progress, risks, and solutions to stakeholders.

Required Skills & Experience:

• Proven expertise in Veeva PromoMats, including Claims, Tiering, DAM, and Modular Content.
• Strong understanding of regulatory workflows and global vs. regional strategies.
• Excellent communication and stakeholder engagement skills.
• Experience in life sciences/pharma industry preferred.
• Familiarity with Veeva CRM and Agile tools like JIRA.

Preferred

• Veeva PromoMats certification.
• Experience with enterprise clients
• Background in compliance and content lifecycle management.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• Flexible working hours, 5 days working.

We're looking for driven individuals who are eager to lead, quick to learn, and ready to take ownership. Focal is a fast-paced environment—ideal for self-starters who thrive with minimal handholding. If you prefer constant guidance or move at a slower pace, this may not be the right fit.