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MG Pvt Ltd
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US PROPERTY & CASUALITY (TEAM LEADER)

US PROPERTY & CASUALITY (TEAM LEADER)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

MG Pvt Ltd

3 years

3 - 7 Lacs

Noida Uttar Pradesh India

Posted:1 month ago| Platform:

Apply

Skills Required

support litigation compliance drive management schedule qc checks workflow research drafting reports data security contracts technology ediscovery learning lexisnexis westlaw documentation training collaborative metrics reliability

Work Mode

On-site

Job Type

Full Time

Job Description

About The Opportunity

A leading provider in the Legal Process Outsourcing (LPO) and US legal support services sector, delivering paralegal, litigation support, compliance, and back-office solutions to law firms and corporate legal departments. We operate high-quality, US time-zone aligned teams in India to drive cost-efficient, reliable legal operations for our clients.Position: US Legal Operations Team Lead (On-site, India) — Lead a high-performing back-office team delivering US legal support across document review, case management, and client reporting.Role & Responsibilities

Lead, coach and schedule an on-site team of legal associates/paralegals to meet daily SLAs and monthly KPIs aligned to US client expectations.
Own quality assurance: review high-priority deliverables, perform QC checks, and implement corrective actions to maintain 99%+ accuracy.
Manage end-to-end workflow for document review, legal research support, drafting routine pleadings/letter templates, and maintaining matter files.
Coordinate with US-based clients and internal stakeholders to clarify requirements, present status reports, and incorporate feedback promptly.
Drive process improvements: standardize templates, update playbooks, and run root-cause analyses to reduce rework and cycle time.
Track team performance, prepare operational dashboards, and escalate risks while ensuring compliance with data security and confidentiality protocols.

Skills & Qualifications

Must-Have

3+ years in US legal back-office/LPO operations or paralegal services, with 1+ year in a supervisory or team-lead role.
Practical experience with document review, case/matter management and common legal workflows (litigation, contracts, compliance).
Familiarity with legal technology (case management/eDiscovery tools) and strong MS Office skills; comfortable learning new platforms.
Excellent written and verbal English with ability to interact effectively with US legal teams and clients.

Preferred

Exposure to Relativity, iManage, LexisNexis/Westlaw or other legal tech and eDiscovery platforms.
Experience driving SLA/KPI frameworks, QA programs, and process documentation in a BPO or LPO environment.

Benefits & Culture Highlights

Opportunity to lead and scale a high-impact, client-facing legal operations team supporting US markets.
Structured career growth, on-the-job training, and mentorship focused on legal operations and people management.
Collaborative, metrics-driven culture emphasizing quality, reliability, and continuous improvement.

Apply if you are a hands-on leader with strong US legal operations experience, a customer-first mindset, and a track record of delivering quality at scale in an on-site India setting.
Skills: compliance,operations,litigation,document review

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US PROPERTY & CASUALITY (TEAM LEADER)