(Urgent Hiring) IT Support Engineer for IT Hardware Warehouse

Job Title: (Urgent Hiring) IT In charge / IT Hardware Support Engineer.

Location: MAKALI, 20, Rahuthnahalli Main Road, Dasanapura, Bengaluru, Karnataka 562162
Company: GMS Worldwide Express Pvt. Ltd.
Department: Operations / IT Support
Reporting to: Regional Operations Head / IT Manager
Take-home Salary Range: ₹25,000 to ₹35,000 per month

Job Summary:

The Warehouse IT & In charge will oversee the smooth operation of the warehouse while ensuring all IT systems and logistics software are functioning efficiently. This role involves supervising staff, managing inventories, troubleshooting IT issues, and maintaining dispatch timelines.

Key Responsibilities:✅ Warehouse Operations:

• Supervise daily operations including receiving, scanning, storage, and dispatch of shipments.
• Ensure accurate and timely data entry for all inward and outward consignments.
• Oversee sorting, labeling, loading, and unloading operations.
• Handle return shipments (RTO), damage claims, and reconciliation tasks.
• Ensure operational compliance with GMS logistics SOPs.

IT Systems & Support:

• Provide first-level support for IT hardware such as barcode scanners, printers, desktops, and networking equipment.
• Troubleshoot issues related to logistics ERP/TMS systems.
• Coordinate with central IT team for system updates, escalations, and new installations.
• Ensure continuous functioning of communication systems and internet/network infrastructure.

Monitoring & Reporting:

• Generate daily MIS reports on shipment movement, inventory, and exceptions.
• Maintain updated stock reports, POD (Proof of Delivery) tracking, and delivery performance metrics.
• Ensure adherence to operational KPIs and TAT (Turnaround Time) standards.

Required Qualifications & Skills:

• Education: Graduate in any discipline; preference for IT, Computer Science, or Logistics background.
• Experience: 2–4 years in warehouse/logistics operations with IT/system handling experience.
• Strong knowledge of scanning equipment, warehouse software, and basic networking.
• Good command of Excel and basic reporting tools.
• Ability to manage manpower, vendors, and internal teams.

Other Details:

• Shift: Day/Rotational (as per business needs)
• Employment Type: Full-time, on-site
• Growth Path: Potential to grow into Regional Warehouse Manager / Senior IT Ops Coordinator

apply at hr@cssinfotech.in and santosh@cssinfotech.in

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Experience:

• IT support: 3 years (Required)

Language:

• Hindi (Preferred)
• English (Required)
• Tamil (Preferred)
• Kannada (Preferred)

Work Location: In person