Two Wheeler Parts Manager

Location

Summary:

Key Responsibilities:

Inventory Management:

• Analyze sales data, forecasts, and market trends to determine appropriate inventory levels for all parts

categories.

• Develop and implement inventory control strategies to maintain optimal stock levels, minimizing overstock and back-order situations.

• Coordinate with vendors and suppliers to ensure timely delivery of parts and negotiate favorable pricing

and terms.

• Conduct regular inventory audits and cycle counts to maintain accurate records and identify

discrepancies.

Parts Sales and Customer Service:

• Lead and motivate the parts department team to achieve sales targets and provide exceptional customer

service.

• Train and develop team members on product knowledge, sales techniques, and customer service best

practices.

• Respond promptly to customer inquiries, complaints, and special orders, ensuring customer satisfaction.

• Collaborate with the service department to ensure timely parts availability for repair and maintenance

jobs.

• Analyze sales data and customer feedback to identify areas for improvement and implement strategies to

enhance customer experience.

Operations Management:

• Oversee the daily operations of the parts department, ensuring adherence to company policies,

procedures, and compliance regulations.

• Develop and implement efficient processes for parts receiving, stocking, and distribution.

• Manage the parts department budget, controlling expenses and maximizing profitability.

• Ensure proper maintenance and organization of the parts storage areas, equipment, and facilities.

• Collaborate with other departments, such as sales and service, to align operations and support overall

dealership objectives.

Reporting and Administration:

• Prepare and present regular reports on parts sales, inventory levels, customer satisfaction, and

operational metrics to senior management.

• Maintain accurate and up-to-date records of parts transactions, inventory levels, and vendor/supplier

information.

• Stay current with industry trends, new product launches, and updates related to parts and accessories.

Qualifications:

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (preferred)

• Minimum of 8 years of experience in the automotive parts industry, with at least 3 years in a supervisory

or management role

• Strong knowledge of automotive parts, accessories, and inventory management systems

• Excellent customer service, communication, and interpersonal skills

• Proficiency in computer applications and automotive parts management software