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1.0 years

0 Lacs

Vishakhapatnam, Andhra Pradesh, India

Remote

Backend Developer (Python – Flask/Django 1-2 Years Experience ) 📍 Vishakhapatnam (Remote) | 🏥 BookMyDoctor India | 📄 Contract / Equity-Based 🏥 About BookMyDoctor BookMyDoctor India is a next-gen, AI-powered healthcare platform focused on improving hospital and doctor accessibility in Tier-2 and Tier-3 cities. We're building voice-based appointment booking, smart AI search, and online consultations into a seamless digital experience for patients and hospitals. We're backed by FoundingTeams.ai and are assembling a driven tech team to launch our MVP and scale fast. Role: Backend Developer (Python – Flask/Django Preferred) We are looking for a motivated backend developer to join our founding tech team. You'll work closely with our UI/UX designer and frontend developers to build scalable backend logic, APIs, and healthcare data systems. Key Responsibilities Develop & maintain RESTful APIs for patient booking, hospital dashboards, and admin panel Manage authentication flows (login, register) for both doctors and patients Design database schema for doctor profiles, slots, appointments, feedback, and payments Integrate external APIs (payment gateways , WhatsApp, Zoom/Jitsi for video consults) Ensure backend is secure, modular, and scalable for future expansion Collaborate with frontend team to ensure smooth API consumption and versioning Write clean, well-documented code and perform unit testing. Tech Stack Languages: Python 2+ Frameworks: Django / FastAPI (preferred) Database: PostgreSQL / MongoDb Tools: Git, GitHub, Postman, Docker (optional), JWT Auth API Integration: Razorpay, WhatsApp API (Twilio), Zoom/Jitsi, Google Maps Requirements 1–2 years of backend development experience Strong understanding of REST API principles Experience in at least one Python web framework (Flask, Django, FastAPI) Familiarity with API documentation tools (Swagger, Postman) Comfortable working with JSON, third-party APIs, and integrations Bonus: Experience with chatbot backend logic or AI microservices 💰 Compensation & Perks performance-based stipend , (if opted) - Equity-based role (0.5–3%) Mentorship, Letter of Recommendation, and option to become Founding Engineer Flexible hours & remote-first team Real impact – build tech that solves real healthcare gaps Why Join BookMyDoctor? Work directly with the founder & product team Real healthcare impact — build tech that saves lives Future opportunities in leadership as we scale Fully remote, flexible work environment 📬 Apply Now If you're passionate about building real tech that creates change, apply by sending: Your CV / Resume GitHub / Portfolio links Any side projects or APIs you’ve built 📧 Email: info@bookmydoctorindia.com 🔗 LinkedIn: BookMyDoctor India

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1.0 years

0 Lacs

Surat, Gujarat, India

On-site

Job Title : Technical Support Engineer Location : Surat, Gujarat (Onsite) Experience : 6 Months - 1 Year Type : Full-time Role Overview We are seeking a Technical Support Engineer to be the frontline support for developers integrating our SDKs and APIs. You'll play a key role in helping users troubleshoot technical issues, provide accurate resolutions, and ensure smooth adoption of the VideoSDK platform. This role requires strong problem-solving skills, technical curiosity, and a passion for helping developers succeed. Key Responsibilities Deliver timely technical support via chat, email, GitHub, Discord, and ticketing systems. Troubleshoot and resolve integration issues related to WebRTC, SDKs (JavaScript, Android, iOS, Flutter), and backend APIs. Assist developers in debugging call quality and performance issues using tools like WebRTC Internals, logs, and network traces. Reproduce customer issues and escalate bugs or feature requests to engineering and product teams. Create and maintain internal documentation and technical knowledge base articles. Monitor customer activity proactively to identify and prevent potential issues. Collaborate with QA and DevOps to ensure platform stability and performance. Requirements 6 months - 1 year of experience in technical support, developer support, or a similar role. Strong analytical and debugging skills using browser dev tools, CLI tools (e.g., cURL, Postman). Basic understanding of WebRTC, VoIP, media streaming, and REST APIs. Experience in at least one programming language (JavaScript, Node.js, or Python preferred). Excellent communication skills and a customer-centric mindset. Familiarity with tools like GitHub, JIRA, Grafana, and log monitoring systems. Nice to Have Experience with RTC platforms such as Agora, Twilio, Daily, or Zoom SDKs. Understanding of signaling protocols like SDP, ICE, STUN/TURN. Exposure to Kubernetes and cloud infrastructure monitoring tools. Contributions to open source communities or support forums.

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10.0 years

0 - 1 Lacs

Navi Mumbai, Maharashtra, India

On-site

Job Description Position - Intern - WhatsApp Integration & Automation Intern Type: Full-time, Work from Office Location - Navi Mumbai, Maharashtra Who are we Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics-based diagnostic solution for Tuberculosis was recognized as one of the top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022. What we want you to do Integrate WhatsApp with chatbot using Twilio/Meta API. Build automation workflows. Set up human handover logic. Perform debugging and live testing. What are we looking for in you? Experience with Twilio/Meta Cloud APIs. REST API integration and webhooks. Backend basics in Python or Node.js. What you will gain Familiarity with Zapier/automation tools Understanding of CRM/live agent systems Mentorship and guidance from industry professionals. Opportunity to work on real-world projects that contribute to business success. A collaborative and supportive work environment. Skills: crm,meta api,rest api,webhooks,automation,twilio api,integration,api,automation tools,node.js,twilio,build automation,python

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7.0 years

0 Lacs

Haryana, India

On-site

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in a Senior Manager, Digital Solutions Engineering role with TaskUs: We are seeking a highly motivated and experienced Senior Manager, Digital Solutions Engineering to join our team. The ideal candidate will have a strong background in Technology, Operations and possess exceptional skills in facilitating and overseeing product demos, ensuring successful roll-out and adoption, gathering feedback, and driving overall customer success. As a Senior Manager, you will support the Sales and Customer Service Team organization in crafting compelling technology solutions for our clients. She/he will have a good understanding of all the technical pieces (software and hardware) that fit in the BPO/Contact Center industry. Key Responsibilities Provide Technical and Consultative assistance to Sales. Get an understanding of technical specifications on the client architecture Participate in design sessions with clients and pitch compelling technical solutions, including vendor products from time to time Assist in completion of Technology sections in RFI/RFP/RFQ as required Partner with finance in providing guidance to build commercials/pricing during PreSales Document and handover technical specifications for Post Sales implementation Review SOW's with legal Drives accountability in cross functional IT teams during solutioning Up to date with Market on cloud practices, technology stack, products and services within the Contact center industry Regularly communicate with stakeholders to provide status updates, share industry insights, and deliver ongoing value-add engagements. Stay informed about the competitive landscape and market trends, providing insights and recommendations to internal stakeholders for product improvements and go-to-market strategies. Required Qualifications Bachelor's Degree or Equivalent with 7+ years' experience in business, marketing, technology or a related field. An advanced degree is a plus. Experience designing IT solutions with clients preferably in the BPO industry, preferably SaaS based Knowledge of one or more of cloud contact center and associated technologies such as Amazon Connect, Nice CXOne, Twilio, Talkdesk, Five9 or Zendesk Has built best practices in business process and created repeatable playbook Has led multidisciplinary cross functional teams or projects Can handle multiple campaigns/projects at the same time Can review and write technical documentation including client-facing collaterals. Proven experience in a customer-facing role with a strong technology background. Excellent presentation and communication skills, with the ability to articulate complex concepts in a clear and concise manner. Demonstrated experience in conducting product demos and delivering persuasive presentations to diverse audiences. Ability to build and maintain strong relationships with customers, understanding their unique needs and objectives. Strong analytical and problem-solving skills, with the ability to identify trends, interpret data, and make data-driven recommendations. Proactive mindset with a focus on driving customer success and achieving measurable outcomes. Familiarity with digital solutions, software-as-a-service (SaaS) products, or technology-driven industries is highly desirable. Experience in handling customer escalations and resolving conflicts in a professional and timely manner. Ability to thrive in a fast-paced, dynamic environment with multiple priorities and deadlines. Proven track record of breaking down complex processes and identifying key pain points in order to deliver business improvements at the regional or global level. Can start ASAP or within 30 days. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Req Id: R_2506_8215_0 Posted At: Wed Jun 25 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

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2.0 years

0 Lacs

New Delhi, Delhi, India

On-site

Job Title : Automation & Workflow Engineer (No-Code + API) 📍 Location : Delhi (Netaji Subhash Place – NSP) 💼 Experience : 2+ Years 💰 CTC : ₹9 – 12 LPA 🕒 Joining : Immediate to 30 days preferred ⚠️ Note : Only candidates currently based in Delhi-NCR will be considered. About the Role We are hiring an experienced Automation & Workflow Engineer with hands-on expertise in Make.com (Integromat) or similar platforms like Zapier/n8n. You will build automated business workflows using APIs, no-code tools, and integrations to drive operational efficiency across teams. Key Responsibilities Design automation workflows in Make.com with tools like Google Sheets, Gupshup (WhatsApp), and internal APIs Build structured procurement, finance, and operations flows for real-time alerts, data sync, and reminders Integrate 3rd-party APIs (e.g., Shopify, Razorpay, Gupshup, Google Calendar, Airtable) Use routers, filters, iterators, aggregators, and error handling within automation flows Setup custom webhooks and handle token-based authentications Trigger WhatsApp/Slack/Email notifications from business events Work with stakeholders (ops, finance, warehouse) to automate manual processes Use OpenAI/ChatGPT API for smart message automation and summarization Create process documentation, diagrams, and debug automation issues Requirements 2+ years of experience in Make.com / Zapier / n8n Strong knowledge of APIs, HTTP requests, authentication (API Keys/OAuth2) Proficiency in Google Sheets (formulas, logic) Experience integrating WhatsApp via Gupshup/Twilio/WATI Familiarity with OpenAI/ChatGPT APIs for automation Basic knowledge of JavaScript or Python for custom steps Comfortable using Postman and debugging integrations Excellent process-mapping and troubleshooting skills Additional Info 📍 Work location: On-site at NSP, Delhi ✅ Only local (Delhi-NCR) candidates will be shortlisted 🚀 Great role for someone looking to build impactful automation in a growing team 📩 Interested? Send your updated resume to neha.sehgal@prakharsoftwares.com

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1.0 years

0 Lacs

India

Remote

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Software Engineer(L1). About The Job This position is needed to help Twilio develop and deliver new capabilities in the Twilio Flex product. You will be a member of a SCRUM team which designs, implements, owns the services responsible for orchestrating voice & digital flows. Additionally, you will have the opportunity to influence roadmap priorities, propose innovative solutions that will enable Twilio to achieve its goal of being the world’s most trusted customer engagement platform. If you thrive in fast-moving environments, enjoy working on scalable systems, and are passionate about building high-performance backend services, this role is for you. Responsibilities In this role, you’ll: Design, develop, and maintain backend services that power Twilio Flex’s high scale digital engagement solution. Improve the reliability, scalability, and efficiency of Twilio Flex’s backend systems. Collaborate with cross-functional teams including product, design, and infrastructure to deliver customer-focused solutions. Drive best practices in software engineering, including code reviews, testing, and deployment processes. Ensure high operational excellence by monitoring, troubleshooting, and maintaining always-on cloud services. Contribute to architectural discussions and technical roadmaps that align with Twilio’s CXaaS vision and Flex’s strategic initiatives. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 1+ years of experience with Java frameworks such as Dropwizard, Spring, Hibernate, or similar. Experience with cloud services (AWS preferred, Google, Azure etc.) Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems Knowledge of processes and engineering best practices in all phases of the software development life cycle Readiness to participate in the on-call rotation Strong communication skills and desire to make an impact and thrive in small, collaborative, energetic teams Desired Experience with microservice architecture Experience working with Agile/Scrum methodologies Experience with containerization and orchestration tools (e.g., Docker, Kubernetes) Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi). Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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2.0 years

0 Lacs

New Delhi, Delhi, India

On-site

Responsibilities · • Design and implement automation workflows using Make.com (Integromat) with tools like Google Sheets, WhatsApp (via Gupshup), and internal APIs. · • Build structured procurement, operations, and finance workflows for reminders, alerts, and data syncing. · • Develop and manage complex logic involving filters, routers, iterators, aggregators, and error handling in Make.com. · • Integrate 3rd-party APIs (e.g., BusyBuy, Razorpay, Shopify, Gupshup, Google Calendar, Airtable) using custom HTTP modules or native integrations. · • Set up custom webhooks and manage token refresh logic where required. · • Implement real-time notifications across WhatsApp, Email, Slack, etc., based on business triggers. · • Collaborate with operations, warehouse, and finance leads to map processes and automate high-leverage workflows. · • Use OpenAI or ChatGPT API to embed basic AI into workflows (e.g., message summarization, smart follow-ups). · • Document each scenario and process clearly with diagrams and recovery logic. · • Monitor workflows and debug issues quickly with minimal downtime. Requirements · • 2+ years experience with Make.com (or Zapier/n8n) for workflow automation. · • Strong understanding of HTTP requests, APIs, authentication methods (API keys, OAuth2). · • Proficiency with Google Sheets and formula logic for operational workflows. · • Hands-on experience with WhatsApp Business API (via Gupshup, Twilio, or WATI). · • Ability to design complex automation logic using routers, filters, and iterators in Make.com. · • Working knowledge of OpenAI (ChatGPT API) integration within automation tools. · • Basic data modeling using Google Sheets, Airtable, or similar tools. · • Comfortable with API documentation, Postman testing, and integration troubleshooting. · • Strong logical thinking and ability to map processes end-to-end. · • Basic working knowledge of JavaScript or Python for custom logic blocks or API edge cases. · • Excellent communication and self-managed execution skills.

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0 years

0 Lacs

Bengaluru

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Cognitive Service and IBM AI Developer Required Skills on Cognitive Services, IBM and Python Natural Language Processing (NLP) Intent recognition and entity extraction NLP libraries: spaCy, Rasa NLU, NLTK, Transformers (Hugging Face) Language model fine-tuning (optional for advanced bots) Conversational Design Dialogue flow design Context management Multi-turn conversation handling Backend Development Programming languages: Python, Node.js Frameworks: IBM Watson/ Rasa/Botpress/Microsoft Bot Framework (self-hosted) API development and integration (RESTful APIs) Frontend & UI Integration Web chat UIs (React, Angular, Vue) Messaging platform integration (e.g., custom web chat, WhatsApp via Twilio, etc.) Voice interface (optional): integration with speech-to-text and text-to-speech engines Watson Assistant: Designing, training, and deploying conversational agents (chatbots and virtual assistants). Watson Discovery: Implementing intelligent document search and insights extraction. Watson Natural Language Understanding (NLU): Sentiment analysis, emotion detection, and entity extraction. Watson Speech Services: Speech-to-text and text-to-speech integration. Watson Knowledge Studio: Building custom machine learning models for domain-specific NLP. Watson OpenScale: Monitoring AI model performance, fairness, and explainability. Core Python: Data structures, OOP, exception handling. API Integration: Consuming REST APIs (e.g., Azure SDKs). Data Processing: Using pandas, NumPy, and json for data manipulation. AI/ML Libraries: Familiarity with scikit-learn, transformers, or OpenAI SDKs. Required Skills on Other Skills (Front End) Component-Based Architecture: Building reusable functional components. Hooks: useState, useEffect, useContext, and custom hooks. State Management: Context API, Redux Toolkit, or Zustand. API Integration: Fetching and displaying data from API services. Soft Skills Excellent Communication Skills Team Player Self-starter and highly motivated Ability to handle high pressure and fast paced situations Excellent presentation skills Ability to work with globally distributed teams Roles and Responsibilities: Understand existing application architecture and solution design Design individual components and develop the components Work with other architects, leads, team members in an agile scrum environment Hands on development Design and develop applications that can be hosted on Azure cloud Design and develop framework and core functionality Identify the gaps and come up with working solutions Understand enterprise application design framework and processes Lead or Mentor junior and/or mid-level developers Review code and establish best practices Look out for latest technologies and match up with EY use case and solve business problems efficiently Ability to look at the big picture Proven experience in designing highly secured and scalable web applications on Azure cloud Keep management up to date with the progress Work under Agile design, development framework Good hands on development experience required EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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12.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Software Architect Location: Sector 63, Gurgaon (On‑site) Working Days: Monday to Saturday (2nd and 4th Saturdays are working) Working Hours: 10:30 AM – 8:00 PM Experience: 8–12 years in scalable software design, with significant ownership of cloud‑native, data‑intensive, or AI‑driven products Apply: careers@darwix.ai Subject Line: Application – Software Architect – [Your Name] About Darwix AI Darwix AI is a GenAI SaaS platform transforming how enterprise sales, service, and field teams operate across India, MENA, and Southeast Asia. Our products— Transform+ , Sherpa.ai , and Store Intel —deliver multilingual speech‑to‑text pipelines, live agent coaching, behavioural scoring, and computer‑vision insights for brands such as IndiaMart, Wakefit, Bank Dofar, Sobha, and GIVA. Backed by leading VCs and built by alumni from IIT, IIM, and BITS, we are scaling rapidly and require a robust architectural foundation for continued global growth. Role Overview The Software Architect will own the end‑to‑end technical architecture of Darwix AI’s platform—spanning real‑time voice processing, generative‑AI services, analytics dashboards, and enterprise integrations. You will define reference architectures, lead critical design reviews, and partner with engineering, AI research, DevOps, and product teams to ensure the platform meets stringent requirements on scalability, latency, security, and maintainability. Key ResponsibilitiesArchitectural Ownership Define and evolve the platform architecture covering microservices, API gateways, data pipelines, real‑time streaming, and storage strategies. Establish design patterns for integrating LLMs, speech‑to‑text engines, vector databases, and retrieval‑augmented generation pipelines. Create and maintain architecture artefacts—logical and physical diagrams, interface contracts, data flow maps, threat models. Scalability & Reliability Specify non‑functional requirements (latency, throughput, availability, observability) and drive their implementation. Guide decisions on sharding, caching, queueing, and auto‑scaling to handle spikes in concurrent calls and AI inference workloads. Collaborate with DevOps on HA/DR strategies, cost‑optimised cloud deployments, and CI/CD best practices. Technical Leadership Lead design reviews, code reviews, and proof‑of‑concepts for complex modules (speech pipelines, RAG services, dashboard analytics). Mentor senior and mid‑level engineers on clean architecture, domain‑driven design, and testability. Evaluate new tools, frameworks, and open‑source components; build decision matrices for adoption. Security & Compliance Set architectural guardrails for authentication, authorisation, encryption, and data residency. Support infosec questionnaires and client audits by providing architecture and data‑flow evidence. Ensure alignment with industry standards (SOC 2, GDPR where applicable) in design and implementation. Cross‑Functional Collaboration Work with Product and AI leadership to translate business requirements into well‑scoped, feasible technical solutions. Engage with customer‑facing solution architects to map client environments to Darwix AI components. Drive architectural alignment across multiple engineering pods to avoid duplication and technical debt. Required Skills & Qualifications 8–12 years in backend or full‑stack engineering, with at least 3 years in an architecture or principal engineer role. Deep expertise in Python/Node.js , microservices, REST/gRPC APIs, and event‑driven architectures (Kafka/Redis Streams). Strong knowledge of cloud platforms (AWS or GCP), container orchestration (Docker/Kubernetes), and IaC tools. Experience designing data platforms with PostgreSQL, MongoDB, Redis, S3 , and vector databases (FAISS/Pinecone). Proven ability to optimise for high‑concurrency, low‑latency audio or data‑streaming workloads. Demonstrated track record of guiding teams through major refactors, migrations, or greenfield platform builds. Preferred Qualifications Familiarity with speech processing stacks (Whisper, Deepgram), LLM orchestration (LangChain), and GPU inference serving. Exposure to enterprise integrations with CRMs (Salesforce, Zoho), telephony (Twilio, Exotel), and messaging APIs (WhatsApp). Prior experience in a high‑growth SaaS or AI startup serving international enterprise clients. Bachelor’s or Master’s degree in Computer Science or related discipline from a Tier 1 institution. Success Metrics (First 12 Months) Architectural blueprints ratified and adopted across all engineering squads. Achieve target latency and uptime SLAs (≥ 99.99 %) for real‑time AI services. Reduction of production incidents attributable to architectural debt or design gaps. Completion of at least one major scalability initiative (e.g., regional multitenancy, GPU inference pool, streaming upgrade). Positive feedback from engineering teams on clarity and usability of architectural guidelines. Who You Are A systems thinker who balances immediate product deadlines with long‑term platform health. A pragmatic technologist: you know when to refactor, when to extend, and when to build net‑new. A persuasive communicator comfortable explaining complex designs to engineers, product managers, and clients. A mentor and collaborator who raises the technical bar through example and feedback. Motivated by building resilient architectures that power real‑world AI products at scale. How to Apply Send your résumé and (optionally) architectural portfolio links to careers@darwix.ai Subject: Application – Software Architect – [Your Name] Join Darwix AI to architect the next generation of real‑time, multilingual conversational intelligence platforms and leave a lasting impact on how global enterprises drive revenue with AI.

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

As an Intermediate Full Stack Development Resource, you will be responsible for both front-end and back-end development tasks. You will work closely with cross-functional teams to design, develop, and maintain high-quality software solutions. Your ability to learn quickly, communicate effectively, and collaborate with team members will be essential to your success in this role. Key Responsibilities: - Develop and maintain front-end applications using HTML/CSS and JavaScript. - Utilize frameworks/libraries such as React.js and Vue.js for building dynamic user interfaces. - Design, develop, and maintain back-end applications using Java and Spring Boot. - Manage and optimize SQL databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB). - Implement containerization using Docker and orchestration with Kubernetes. - Deploy and manage applications on cloud platforms like AWS, Azure, or Google Cloud Platform. - Work with telecom-specific technologies including network protocols (TCP/IP, UDP, SIP, VoIP) and telecom APIs (Twilio). - Integrate and manage OSS/BSS systems for operations and business support. - Implement CI/CD pipelines using tools like Jenkins or GitLab CI/CD. - Conduct unit testing using JUnit and TestNG to ensure code quality. - Collaborate with team members to ensure high-quality deliverables and continuous improvement. - Communicate effectively with stakeholders to understand requirements and provide updates. Requirements: - 4-6 years of experience in full stack development. - Strong proficiency in front-end technologies (HTML/CSS, JavaScript) and frameworks/libraries (React.js, Vue.js). - Experience with back-end technologies (Java, Spring Boot). - Proficiency in SQL databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB). - Experience with containerization (Docker) and orchestration (Kubernetes). - Familiarity with cloud platforms (AWS, Azure, Google Cloud Platform). - Knowledge of telecom-specific technologies (TCP/IP, UDP, SIP, VoIP, Twilio). - Experience with OSS/BSS systems. - Proficiency in CI/CD tools (Jenkins, GitLab CI/CD). - Strong testing skills using JUnit and TestNG. - Excellent communication skills and ability to work in a team. - Strong problem-solving skills and a positive attitude. - Ability to learn quickly and adapt to new technologies. Why Join Us: - Opportunity to work on innovative projects with cutting-edge technologies. - Collaborative and supportive work environment. - Professional growth and development opportunities. - Competitive salary and benefits package.,

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7.0 years

0 Lacs

Madurai, Tamil Nadu, India

On-site

📍 Location: Madurai, Tamil Nadu (On-site) 🕒 Experience: 4–7 years 💼 Employment Type: Full-Time About the Role: We are looking for a passionate Laravel Backend API Developer to join our growing tech team at ZAAROZ , a fast-paced delivery startup. You will play a key role in designing, building, and scaling robust backend systems that power our platform. Tech Stack You’ll Work With: Frameworks: Laravel (8+) Database: MySQL, Redis Messaging/Streaming: Apache Kafka Tools: Postman, Git, Docker (optional) Responsibilities: Design and develop RESTful APIs using Laravel. Optimize database queries and structure using MySQL and Redis. Integrate event-driven workflows using Kafka . Collaborate with frontend and product teams to build scalable features. Write clean, maintainable, and testable code. Monitor and improve application performance and security. Requirements: 4–7 years of hands-on experience in backend development using Laravel . Strong experience with MySQL schema design, stored procedures, and optimization. Practical knowledge of Redis (caching, sessions, pub/sub). Experience integrating or consuming Kafka (or strong willingness to learn quickly). Good understanding of RESTful principles and API best practices. Familiarity with version control (Git) and CI/CD pipelines. Ability to work independently in a fast-paced startup environment. Nice to Have: Experience with Docker or containerized deployments. Knowledge of microservices architecture. Exposure to third-party APIs (Razorpay, Twilio, Firebase, etc.)

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8.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Solutions Architect Location : Gurgaon (In-Office) Working Days : Monday to Saturday (2nd and 4th Saturdays are working) Working Hours : 10:30 AM – 8:00 PM Experience : 4–8 years in enterprise solution engineering, sales engineering, or product/solution consulting in SaaS/AI setups Apply at : careers@darwix.ai Subject Line : Application – Solutions Architect – [Your Name] About Darwix AI Darwix AI is a leading GenAI SaaS platform that powers real-time sales intelligence and automation for enterprise sales, CX, and field teams. Our solutions include multilingual speech-to-text, agent scoring, real-time nudges, deep CRM/LOS integration, and actionable sales analytics. We are used by some of the most respected brands including IndiaMart, Wakefit, GIVA, Sobha, Bank Dofar , and others across India, MENA, and Southeast Asia. Our stack spans AI/ML models (Whisper, LangChain, etc.), real-time voice pipelines, scalable analytics dashboards, and deep API integrations with CRM, telephony, WhatsApp, and email platforms. We’re backed by leading VCs and a powerhouse team from IIT, IIM, and BITS, and are building the next generation of revenue enablement solutions. Role Overview As a Solutions Architect , you will be the technical face of Darwix AI for enterprise clients—working across sales, product, and engineering teams to design, configure, and deploy tailored solutions. You will lead discovery sessions, scope technical integrations, create scalable solution blueprints, and ensure successful implementation of Darwix AI’s GenAI products for global clients. This is a hybrid role combining pre-sales engineering, solutioning, customer onboarding, and technical success —critical for accelerating deal closures and reducing time-to-value for enterprise accounts. Key Responsibilities 1. Pre-Sales Discovery & Technical Scoping Partner with the sales team in client discovery meetings to understand tech stack, business workflows, and integration requirements Own technical pre-sales conversations: feasibility checks, architecture overviews, security clarifications, and product mapping Build and present tailored solution architectures that align with client requirements, constraints, and objectives 2. Custom Solution Design Translate client needs into productized workflows—leveraging Darwix AI’s modular offerings across speech pipelines, real-time agent assist, scoring engines, and dashboarding Define data flows between client systems and Darwix modules including CRM, LOS, telephony, WhatsApp, cloud storage, and webhooks Create solution architecture diagrams, data schemas, and configuration matrices for internal handover and client alignment 3. Integration Support & Deployment Planning Work with DevOps, product, and client tech teams to facilitate secure integrations, sandbox setups, and production rollouts Own API mapping, data exchange format definitions, and token/auth key validation for client integrations Support post-deployment validation of call triggers, data sync, transcript accuracy, and event logging 4. Client Onboarding & Enablement Guide client onboarding journeys with defined timelines, configuration plans, and technical SLAs Build and deliver custom training documentation and configuration SOPs for client stakeholders Conduct train-the-trainer sessions for client IT/Admin teams 5. Cross-Functional Collaboration Provide technical feedback to product and engineering teams based on client use cases and edge scenarios Contribute to internal solutioning templates, repeatable playbooks, and system configuration guidelines Help build the Darwix solution library for sales, presales, and implementation teams 6. Security, Compliance & Documentation Support client infosec reviews, RFPs, and due diligence processes with architecture documentation and controls Ensure that solution designs adhere to data protection and regulatory requirements (including SOC2, GDPR, etc.) Key Capabilities & Requirements 4–8 years in solution engineering, sales engineering, product consulting, or technical implementation in SaaS, AI/ML, or analytics domains Deep understanding of SaaS architectures, REST APIs, webhooks, data pipelines, and real-time integrations Proficiency in cloud-based systems (AWS/GCP), data formats (JSON, CSV), and system design concepts Prior exposure to enterprise tools such as CRMs (Salesforce, Zoho), telephony platforms (Exotel, Knowlarity), communication APIs (Twilio, WhatsApp), and authentication flows (OAuth, SAML) Ability to create technical documentation, architecture diagrams (using tools like Lucidchart), and integration plans Excellent verbal and written communication—especially in client-facing presentations and documentation Strong project management, time estimation, and multi-tasking ability in high-growth environments Preferred Qualifications Experience in voice-based solutions (Speech-to-Text, Call Analytics, Real-Time Agent Assist) Experience working with BFSI, real estate, or healthcare enterprise clients Understanding of data privacy laws and enterprise security requirements Bachelor’s degree in Engineering, Computer Science, or related field (Tier 1 institute preferred) Experience in a high-growth B2B SaaS environment or client-facing consulting firm You’ll Thrive in This Role If You Enjoy interfacing directly with customers to solve real-world challenges using AI and automation Are as comfortable talking to CTOs as you are working with internal engineers and product managers Love taking ownership of solution design and delivery—across discovery, documentation, and deployment Thrive in a fast-paced startup setting where you work cross-functionally and think on your feet Believe that great implementation is as important as great product design How to Apply Send your CV to careers@darwix.ai Subject Line: Application – Solutions Architect – [Your Name] (Optional): In your email, briefly outline a technical project or implementation you’ve led for an enterprise client—what was the challenge, the solution, and the outcome. If you’re ready to be the backbone of AI-powered enterprise solutioning, and love the balance of tech, communication, and ownership— this is your role.

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7.0 years

0 Lacs

India

Remote

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See Yourself at Segment Join us as our next Staff Data Engineer (L4) on the Segment Data Platform team. About The Job As a Staff Data Engineer, you will play a key role in building and maintaining data infrastructure that processes large-scale datasets efficiently and reliably. You’ll contribute to the design and implementation of high-volume pipelines, collaborate with engineers across teams, and help ensure our platform remains robust, scalable, and easy to use. This is a great role for someone with a strong data engineering background who’s ready to step into broader responsibilities and help shape the evolution of Segment’s platform. Responsibilities In this role, you will: Design and build the next generation of Warehouse Activation platform, process billions of events, and power various use cases for Twilio Segment customers. This encompasses working on stream data processing, storage, and other mission-critical systems. Ship features that opt for high availability and throughput with eventual consistency Collaborate with engineering and product leads, as well as teams across Twilio Segment Support the reliability and security of the platform Build and optimize globally available and highly scalable distributed systems Be able to act as a team Tech Lead as needed Mentor other engineers on the team in technical architecture and design Partner with application teams to deliver end to end customer success. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required 7+ years of industry experience in backend or data engineering roles. Strong programming skills in Scala, Java, or a similar language. Solid experience with Apache Spark or other distributed data processing frameworks. Experience with Trino, Snowflake, Delta Lake and comfortable working with ecommerce-scale datasets Working knowledge of batch and stream processing architectures. Experience designing, building, and maintaining ETL/ELT pipelines in production. Familiarity with AWS and tools like Parquet, Delta Lake, or Kafka. Comfortable operating in a CI/CD environment with infrastructure-as-code and observability tools. Strong collaboration and communication skills. Nice To Have Familiarity with GDPR, CCPA, or other data governance requirements. Experience with high-scale event processing or identity resolution. Exposure to multi-region, fault-tolerant distributed systems Location : This role will be remote and based in India(Karnataka, Maharashtra, New Delhi, Tamil nadu and Telangana) Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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2.0 years

0 Lacs

India

Remote

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Salesforce Administrator L2! About The Job Twilio is looking for a Salesforce Administrator to join the Sales Automation team. This role is ideal for someone with a solid understanding of the Salesforce.com platform looking to take the next step in their career and get more exposure into the operational processes that drive systems designs. Responsibilities As a Salesforce Administrator in our Sales Automation team, you will get to know our unique business processes and how to build and maintain the systems that power them. In this role, you will be responsible for improving our Salesforce.com platform and ensuring data excellence across the organization. You will be challenged to think creatively about how to reshape existing processes to become more efficient and your work will be integral to supporting impactful programs managed by the team to contribute to the success of the sales team and support Twilio’s fast growth. Assist project managers in various work streams on Salesforce.com Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale. Work with program managers and stakeholders to uncover process gaps and develop elegant solutions Understand and fix existing system problems on a daily basis Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility. Collaborate with cross-functional teams, including developers, business analysts, and stakeholders. Leadership skills to mentor junior administrators and provide guidance on best practices. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required 2+ years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows) Must have hands on experience with process automation tools especially flows Demonstrated ability to understand business needs and translate requirements into technical solutions Salesforce Certified Administrator Strong presentation, communication, and facilitation skills Comprehensive experience on debugging and troubleshooting in Salesforce Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller scale projects. Knowledge on Salesforce.com configuration best practices Desired 1+ year of experience designing or developing on Salesforce (Apex) Experience working with and managing large data sets Industry experience in automating and auditing large volumes of data Experienced developing Lightning Components in Salesforce Lightning Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, New Delhi) Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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0.0 years

0 - 0 Lacs

Malakpet, Hyderabad, Telangana

On-site

Company: TechDr Digital Marketing for Healthcare Location: Moosarambagh, Hyderabad (On-site) Salary: ₹20,000/month (CTC) Position Type: Full-Time Start Date: Immediate About Us TechDr is a specialized digital solutions company focused on building powerful, SEO-optimized, and scalable web applications for the healthcare industry. We work with hospitals, clinics, and individual practitioners to help them thrive in the digital world. We're growing fast and are looking for a full-time Full Stack Web Developer to join our team. Role Overview We’re hiring a Full Stack Web Developer to develop, maintain, and optimize high-performance web platforms. This is an on-site role best suited for recent graduates or junior developers who are ready to work with modern technologies in real-time production environments. Responsibilities Frontend Development (ReactJS, Next.js) Build responsive and performant UI using ReactJS and Next.js for SSR and static sites. Backend Development (Node.js, Express.js) Create robust APIs and backend services for data-driven applications. Database Management (PostgreSQL + Prisma) Design and maintain scalable relational schemas using PostgreSQL and manage queries with Prisma ORM . Integration & DevOps Tools Integrate communication flows via Twilio (SMS, voice, OTP) Use Railway for seamless hosting, CI/CD, and environment management Leverage Cursor AI and similar dev-assist tools to streamline code writing and improve workflow efficiency and many more SEO & Optimization Implement SEO best practices and optimize performance for Core Web Vitals, mobile responsiveness, and accessibility. Testing & Documentation Conduct testing, debugging, and maintain technical documentation for delivered features and systems. Required Skills Proficiency in HTML, CSS, JavaScript (ES6+) Experience with ReactJS, Next.js Good command of Node.js, Express.js Understanding of PostgreSQL and experience with Prisma ORM Familiarity with RESTful APIs and basic version control (Git) Willingness to learn and work with tools like Twilio, Railway, Cursor AI Preferred Qualities Strong problem-solving mindset Quick learner with interest in healthcare tech Good communication and collaboration skills Prior experience with CI/CD pipelines and deployment workflows (a plus, not mandatory) Compensation & Benefits Monthly Salary : ₹20,000/- Fixed weekday working schedule (Mon–Sat) Opportunity to work on live, production-ready healthcare projects Long-term growth opportunity with performance-based appraisals How to Apply Email your resume + portfolio/GitHub to: info@techdr.in Subject Line: “Application – Full Stack Web Developer – [Your Name]” Company Website : Office Address: 16-11-16, G/S/15, West Prasanth Nagar, Malakpet Extension, Old Malakpet, Hyderabad, Telangana 500036 Contact: +91 95422 18454 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Food provided Work Location: In person

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8.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Locations : Gurgaon | Mumbai Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. We Are BCG X We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions. What You'll Do Responsibilities The Senior Growth Architect is responsible for injecting expert growth and marketing strategies into our project work. This person will act as a core member on a case team, often owning a key module and contributing directly to the project outcome. They continuously seek to evolve the industry standard for growth marketing best practices, rapidly inventing transformative new strategies to validate, launch, and scale customer growth programs. Their work spans across marketing, sales, pricing, digital self-service, and the technology that drives them. Through a hypothesis-driven, experiment-led test & learn approach, they strategize, implement, and execute go-to-market activities that ensure best in class customer acquisition, engagement, and retention. In this role you will: Be an authoritative marketing voice within a multi-disciplinary team to identify highest value use cases to unlock growth across Marketing, Customer Experience, and Sales touchpoints Drive growth strategy, execution, and optimization for clients during digitally-centric project work Define, execute, analyze, and optimize sophisticated technical marketing uses cases ranging from pilot to scale, mapping to real, observable quantitative and financial impact Collaborate with growth leadership and drive growth strategy documents, frameworks, and guidelines for internal and external use Convert insights into action: drive customer acquisition & retention from ideation to execution Define and validate core KPIs and unit economics, such as acquisition cost, retention rates, share of market, share of voice, Marketing ROI (ROMI), CAC:LTV, to drive the business Take a customer-centric approach to drive commercial outcomes across the entire customer journey from discovery to advocacy, including analyzing Customer Journeys to drive enhancements to Customer Experience Build on BCG's differentiation by building truly unique capabilities around media, technology, customer journey, and Growth operating models Be agile and iterative in your approach, and relentless in your search for the next unexploited growth opportunity #BCGXjob What You'll Bring You Should Have 8+ years of professional experience in industry, consulting, or agency, with B2C or B2B Marketing experience required Expert knowledge of digital growth and marketing tools such as: Meta, Google, Amazon, TikTok, Trade Desk, SEMRush, SimilarWeb, Salesforce, Adobe, Braze, Hubspot, Segment/Twilio, Amplitude, Optimizely, etc. Knowledge of or experience with leveraging marketing measurement tactics such as: Marketing Mix Modeling (MMM), Return on Marketing Investment (ROMI), Matched-market or AB Testing, Web/App Analytics, Customer Acquisition Cost (CAC), Customer Lifetime Value (CLV/LTV), etc. Entrepreneurial spirit to help us shape our growth initiatives, methodology, and client work Ability to think strategically and creatively: analyze, synthesize, recommend and take actions Previous experience focused on user acquisition, retention and other growth levers ideally with digital products and services Expert communication, presentation, and material preparation skills required Previous experience at a professional services role or consulting company highly desired Bachelor's degree in quantitative discipline like Finance, Economics, Statistics, Marketing, or a related field Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

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2.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

The Strategy & Consulting Global Network SONG Practice | Genesys Job Title - Genesys_Level 11-Analyst_Entity (S&C GN) Management Level: Level 9-Analyst Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must have skills: Genesys Cloud, Contact Center Analyst/Consultant, Functional CCaaS Consultant, Technical CCaaS Consultant, Industry Consultant, CCaaS Team Lead, CCaaS Design Lead Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary: Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. The Strategy & Consulting Global Network Song practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. Roles and Responsibilities: Functional Experience: Ability to analyze and suggest recommendations around contact center's functions, products & technology solutions covering AI & Gen AI solutions Industry Experience: Knowledge & Experience in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources Use in depth understanding of Genesys Cloud/Engage: Ability to work in high-paced and complex projects. Apply understanding of industry specific Customer Service processes: Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc.) Deploy thorough understanding of Genesys Architecture/Framework: Leading-edge expertise in implementing multichannel center applications using Genesys tools including Architect, Admin, Collaborate Ability to use technical exposure to contact center and overall customer service areas: In depth understanding of Genesys Cloud/Engage. Plan, design, implementation, configuration of Genesys Cloud CX(PureCloud)/Engage Experience with IVR, Outbound Voice, Email, social media, Chat, Video and (a)synchronous messaging services Integration of Genesys cloud CX with enterprise systems Developing custom applications using Genesys platform SDK/APIs Work Experience related to CICD tools. Easily work in high-paced and complex projects: Use understanding of industry specific Customer Service processes, operations, and functional needs Deploy a strong designing skill: Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc...), quality monitoring, WFM, Gamification, BYOC Edges, Recording etc. Maximize application design and development experience: Implement the orchestration platform of Genesys preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Professional & Technical Skills: Engineering Degree or MBA from a tier 1 institute Minimum 2 to 8 years of design and application experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud/Engage suite. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Architect/Composer/Interaction Designer/Interaction Attendant, Genesys Composer, designing and implementing key business processes in the domain of Customer Services, Genesys Cloud/Engage administration & application development. Additional Information : An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Our Company | Accenture

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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

As an equal opportunity provider founded on strong business ethics and driven by a team of over 250 experienced professionals, E2M is not your regular digital marketing firm. Our client base consists of digital agencies seeking assistance in solving bandwidth issues, reducing overheads, and boosting profitability. We are looking for diligent professionals like you to join us in making these dreams a reality. Your responsibilities will include designing, implementing, and optimizing automated workflows, email/SMS campaigns, sales funnels, and CRM pipelines using GoHighLevel. You will be tasked with setting up and managing various elements such as forms, surveys, appointment calendars, memberships, and online courses. Integration of third-party platforms through tools like Zapier, Pabbly, Make, Twilio, Stripe, and APIs will also be part of your role to ensure seamless data flow between systems. Collaboration with internal project managers and client teams is essential to align automations with marketing and sales objectives. Troubleshooting and resolution of issues in funnel setups, campaign delivery, and integrations will be a key aspect of your work. It is crucial to stay updated on GoHighLevel's features, templates, and best practices to enhance performance and scalability. Your ability to build and manage multi-step funnels, conditional logic workflows, and lead nurturing automations will be valued. Proficiency in contact segmentation, tagging strategies, and custom value mapping within GoHighLevel is required. You should also be adept at setting up and automating pipeline stages, opportunity tracking, and lead source attribution. Translating automation requirements from non-technical clients into executable workflows is an essential skill set. Required Skills & Qualifications: - Proven hands-on experience with GoHighLevel, including funnels, workflows, CRM, and email/SMS automation. - Strong understanding of automation logic and client journey mapping. - Familiarity with Zapier, webhooks, and integrating third-party apps. - Ability to quickly identify and resolve issues, along with clear communication with stakeholders. - Strong organizational and documentation skills for process handoff and maintenance. Preferred Skills: - Familiarity with Google Tag Manager (GTM), UTM tracking, and basic analytics. - Exposure to AI tools, chatbots, or voice/text automation solutions. - Experience setting up custom dashboards and reporting templates within GoHighLevel. - Basic HTML/CSS skills for email formatting or form customization.,

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

About the Role: We are seeking a highly experienced Voice AI /ML Engineer to lead the design and deployment of real-time voice intelligence systems. This role focuses on ASR, TTS, speaker diarization, wake word detection, and building production-grade modular audio processing pipelines to power next-generation contact centre solutions, intelligent voice agents, and telecom-grade audio systems. You will work at the intersection of deep learning, streaming infrastructure, and speech/NLP technology, creating scalable, low-latency systems across diverse audio formats and real-world applications. Key Responsibilities: Voice & Audio Intelligence:  Build, fine-tune, and deploy ASR models (e.g., Whisper, wav2vec2.0, Conformer) for real-time transcription.  Develop and finetune high-quality TTS systems using VITS, Tacotron, FastSpeech for lifelike voice generation and cloning.  Implement speaker diarization for segmenting and identifying speakers in multi-party conversations using embeddings (x-vectors/d-vectors) and clustering (AHC, VBx, spectral clustering).  Design robust wake word detection models with ultra-low latency and high accuracy in noisy conditions. Real-Time Audio Streaming & Voice Agent Infrastructure:  Architect bi-directional real-time audio streaming pipelines using WebSocket, gRPC, Twilio Media Streams, or WebRTC.  Integrate voice AI models into live voice agent solutions, IVR automation, and AI contact center platforms.  Optimize for latency, concurrency, and continuous audio streaming with context buffering and voice activity detection (VAD).  Build scalable microservices to process, decode, encode, and stream audio across common codecs (e.g., PCM, Opus, μ-law, AAC, MP3) and containers (e.g., WAV, MP4). Deep Learning & NLP Architecture:  Utilize transformers, encoder-decoder models, GANs, VAEs, and diffusion models, for speech and language tasks.  Implement end-to-end pipelines including text normalization, G2P mapping, NLP intent extraction, and emotion/prosody control.  Fine-tune pre-trained language models for integration with voice-based user interfaces. Modular System Development:  Build reusable, plug-and-play modules for ASR, TTS, diarization, codecs, streaming inference, and data augmentation.  Design APIs and interfaces for orchestrating voice tasks across multi-stage pipelines with format conversions and buffering.  Develop performance benchmarks and optimize for CPU/GPU, memory footprint, and real-time constraints. Engineering & Deployment:  Writing robust, modular, and efficient Python code  Experience with Docker, Kubernetes, cloud deployment (AWS, Azure, GCP)  Optimize models for real-time inference using ONNX, TorchScript, and CUDA, including quantization, context-aware inference, model caching.  On device voice model deployment. Why join us?  Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry.  Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.  Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About Decentro Decentro is a Y-Combinator backed banking & payments infrastructure company. Decentro provides building blocks that help companies stitch their fintech workflows in a few weeks. While starting our first fintech venture back in 2014, we spent years convincing banks to partner with us. Before we could launch our fintech product (more here), we had to convince different departments within banks - including technology, business, leadership, legal, and support to get the green signal. Fast forward to today, we realise that banks & regulatory institutions find it difficult to help the longer tail of companies build innovative & compliant fintech solutions. What if there was a platform (think AWS for cloud or Twilio for messaging) that abstracts the complexities of banking, identity, payments, lending, and provides simple APIs so that companies do not have to spend years dealing with banks? We’re solving this pain point at Decentro since 2020. We’ve scaled to process $4 billion + in payment volumes & have 1300+ customers across India & Singapore in multiple verticals such as marketplaces, banks, regulated institutions, fintechs, lenders, gaming, and more. Job Summary: The candidate will be part of the Product team and will be working closely with Business & Technology teams to bring out insights that will help our company deliver a superior product experience to its customers. This is a generalist role where the individual will get a well-rounded exposure to the business, product, technology, and data aspects of the organization. This role will sit at the intersection of multiple functions and will be responsible for driving product development & execution for Decentro. What is expected from you - Work closely with business and product teams to identify insights pertaining to product performance and business metrics Work closely with the technology, business & customer success teams to identify areas of opportunity and improvement Work closely with the technology team to identify features that have an impact on the business and product metrics Responsible for ensuring every product release is held to the highest standards of quality as per our product vision by working closely with the QA team Work closely with partners and customers to identify areas of collaboration and contribute to the development of the product roadmap Proactively monitor key metrics from a product standpoint and identify areas of improvement for the function Doing ad-hoc analysis and provide insights and recommendations to product and business team What we are looking for - Good knowledge of technology and product development lifecycle Hands-on experience of working on data projects Front end inclination / good fundamentals are important High energy team player with willingness to learn and adapt quickly. At least 3+ years of full-time professional experience in data analytics/product management/technology is mandatory Good knowledge of SQL and Mongo is mandatory Strong knowledge of Excel and ability to crunch numbers Good knowledge of basic statistical methods of analyzing data Ability to understand data architecture and analyze large quantum of data Good communication skills (written and verbal) Experience in working with a start-up or a B2B product organization (preferred) Engineering in Computer Science/IT or related area (preferred) What we offer - The ability for you to make an impact and lay a foundation for the upcoming fin-tech innovations. A multicultural and diverse team of colleagues from different states that speak in total 6 Indian and global languages. Progressive and flexible work hours that match your personality and lifestyle. The best-in-class perks and benefits for the team. Check out our careers page for the same: https://decentro.tech/careers/ Backed by global investors such as Ycombinator & Rapyd, we're a contrarian and progressive culture of independent thinkers and systematic executors that are driven to build cool things that matter. If this aligns with you, time to hop on! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.

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12.0 years

0 Lacs

India

Remote

About Firstsource Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes. Job Title: – Senior Manager Technology Location: Remote Function/Department: Technology Job Summary: The Senior Manager – Technology will be responsible for overseeing the implementation of contact center solutions, developing and integrating Generative AI (GenAI) technologies, and writing code modules. The ideal candidate will have a strong background in Python and a proven track record in managing technology projects. Our ideal candidates should be familiar with the software development life cycle (SDLC) from preliminary system analysis to tests and deployment. To build high-quality, innovative, and fully performing software that complies with coding standards and technical design Required Skills: Proven experience in implementing contact center solutions. Experience in any one contact center application (Genesys, Five9, Cisco, Avaya, Aws Connect, Twilio etc) Strong troubleshooting skills. Applicant must be able to determine the causes of complex problems Strong proficiency in Python programming. Experience with Generative AI (GenAI) development and integration. Knowledge of TensorFlow, Keras, PyTorch, or Scikit-learn for developing machine learning models. Familiarity with SQL and NoSQL databases, such as PostgreSQL, MySQL, MongoDB, or Redis. Experience with cloud platforms like AWS, Azure, or Google Cloud Expertise in database design, technical documentation Excellent problem-solving and analytical skills. Strong leadership and team management abilities. Effective communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Knowledge of software development best practices and methodologies. Knowledge of DevOps practices and tools like Docker, Kubernetes, Jenkins, and Git. Roles and Responsibilities: Lead the implementation of contact center solutions, ensuring seamless integration and optimal performance. Develop and integrate Generative AI (GenAI) technologies to enhance our product offerings. Write, review, and maintain code modules, ensuring high-quality and efficient code. Collaborate with cross-functional teams to define project requirements, scope, and deliverables. Manage and mentor a team of developers, providing guidance and support to achieve project goals. Stay updated with the latest industry trends and technologies to drive innovation within the team. Ensure compliance with best practices in software development, security, and data privacy. Execute full software development life cycle (SDLC) Troubleshoot and resolve technical issues in a timely manner. Qualifications: Information Technology, or a related field. Minimum of 12+ years of experience in technology management or a similar role. Demonstrated experience in managing technology projects from inception to completion. ⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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3.0 - 6.0 years

0 Lacs

Noida

On-site

AI / ML Engineer – Multilingual Voice AI Systems Location: Noida- Onsite Experience: 3–6 Years Type: Full-Time/Contractual Reporting To: Solution Architect / Technical Director We’re building a multilingual, AI-driven voice assistant for phone-based booking via telephony APIs e.g. (Ozonetel / Exotel / Twilio / Knowlarity). The system must interact naturally in multiple global languages, making it a first-of-its-kind solution in our product stack. Role Overview We're seeking a practical AI/ML Engineer to lead the speech AI and multilingual NLP components of a voice automation platform. You’ll design and integrate Speech-to-Text, LLM/NLU, and Text-to-Speech systems that support dynamic phone conversations in multiple languages. Key Responsibilities Design, train, or integrate multilingual NLP pipelines to support dynamic conversations using: LLMs (OpenAI GPT, LLaMA 3, Ollama, or Azure OpenAI) STT/TTS services (Google Cloud, Azure Speech, Whisper, etc.) Configure language detection, intent recognition, and fallback flows Create multilingual prompt engineering logic and fine-tune models (if needed) Ensure STT/LLM/TTS works effectively with real-time voice streams via telephony APIs e.g. (Ozonetel / Exotel / Twilio / Knowlarity) Support integration of fallback IVR-style flows when AI fails Work closely with .NET engineers and backend team to wire up API-based workflows Assist in evaluating trade-offs between cloud APIs vs self-hosted models Optimize voice latency, transcription quality, and conversational UX Help set up language-specific voice personas with TTS (tone, pitch, accent) Must-Have Skills Experience building or integrating conversational AI or voicebots Strong knowledge of NLP, multilingual text handling, and LLM usage Hands-on integration with: OpenAI / Hugging Face / Ollama / LangChain Google Speech / Azure STT & TTS / Whisper Good understanding of international language encoding, accents, and noise handling Python fluency (NLTK, transformers, speech SDKs, etc.) Ability to work with APIs (REST, JSON, async jobs) Good-to-Have Skills Knowledge of telephony APIs (Ozonetel / Exotel / Twilio / Knowlarity) Familiarity with audio pipelines (e.g., audio capture, normalization, latency tuning) Experience with language-specific nuances like: Arabic TTS tokenization Hindi/Urdu word splitting Nigerian Pidgin vs standard English handling Prior experience with voice UX design or multilingual chatbot building Familiarity with Whisper fine-tuning or custom STT model training Qualifications Bachelor’s / Master’s in CS, Data Science, AI, or equivalent 3–6 years in AI/ML product development with focus on NLP, STT, or TTS Past experience in multilingual bot or voice system is highly preferred Job Types: Full-time, Contractual / Temporary, Freelance Contract length: 3 months Work Location: In person

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7.0 years

0 Lacs

Haryana, India

Remote

Role Technical Support Engineer – Contact Center, Unified Communication & IVR roles at UFS (Unified Consultancy Services), tailored for India, US, and UAE markets : UFS is Hiring: Technical Support Engineer Location: India | USA | UAE (Remote / Onsite Opportunities) Type: Full-Time | Shift-based | Immediate Joiners Preferred Role Overview We are seeking an experienced and proactive Technical Support Engineer with expertise in Contact Center solutions, Unified Communication (UC), IVR Systems, and Scripting . You’ll be part of our global customer success and operations team, supporting mission-critical platforms and ensuring exceptional client experience across geographies. Key Responsibilities Provide Level 1 & Level 2 technical support for Contact Center (UCCE/UCCX/inContact/Genesys) and Unified Communication platforms (Cisco, Avaya, etc.) Troubleshoot and resolve issues related to IVR workflows, call routing scripts, SIP trunking, call quality, and integrations Analyze logs, configurations, and error reports to identify root causes Deploy updates, patches, and configuration changes with minimal downtime Work closely with Implementation, Engineering, and QA teams to address escalations Provide documentation and technical guidance to customers and internal stakeholders Follow ITIL-based ticketing, escalation, and reporting protocols Required Skills Strong understanding of Contact Center architecture (Cisco UCCE/UCCX, NICE inContact, Genesys Cloud preferred) Experience with IVR scripting (e.g., CVP Studio, VXML, VoiceXML, Call Studio, or Twilio Studio) Knowledge of Unified Communications (CUCM, CUBE, SIP, VoIP, H.323, etc.) Familiarity with network debugging tools (Wireshark, SIP trace, RTMT, etc.) Exposure to CRM integrations (Salesforce, Zendesk, etc.) a plus Strong communication and customer handling skills Ability to work in rotational shifts and cross-regional teams Qualification & Experience Bachelor’s degree in Engineering, Computer Science, or relevant field 3–7 years of experience in Contact Center or Unified Communication Support Certifications like CCNA Collaboration, CCNP, ITIL, or NICE/Genesys are a plus

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0 years

0 Lacs

Hyderabad, Telangana, India

On-site

We are seeking a highly experienced Voice AI /ML Engineer to lead the design and deployment of real-time voice intelligence systems . This role focuses on ASR , TTS , speaker diarization , wake word detection , and building production-grade modular audio processing pipelines to power next-generation contact centre solutions , intelligent voice agents , and telecom-grade audio systems . You will work at the intersection of deep learning , streaming infrastructure , and speech/NLP technology , creating scalable, low-latency systems across diverse audio formats and real-world applications. Key Responsibilities: Voice & Audio Intelligence: Build, fine-tune, and deploy ASR models (e.g., Whisper , wav2vec2.0 , Conformer ) for real-time transcription. Develop and finetune high-quality TTS systems using VITS , Tacotron , FastSpeech for lifelike voice generation and cloning. Implement speaker diarization for segmenting and identifying speakers in multi-party conversations using embeddings (x-vectors/d-vectors) and clustering (AHC, VBx, spectral clustering). Design robust wake word detection models with ultra-low latency and high accuracy in noisy conditions. Real-Time Audio Streaming & Voice Agent Infrastructure: Architect bi-directional real-time audio streaming pipelines using WebSocket , gRPC , Twilio Media Streams , or WebRTC . Integrate voice AI models into live voice agent solutions , IVR automation , and AI contact center platforms . Optimize for latency , concurrency , and continuous audio streaming with context buffering and voice activity detection (VAD). Build scalable microservices to process, decode, encode, and stream audio across common codecs (e.g., PCM , Opus , μ-law , AAC , MP3 ) and containers (e.g., WAV , MP4 ). Deep Learning & NLP Architecture: Utilize transformers , encoder-decoder models , GANs , VAEs , and diffusion models , for speech and language tasks. Implement end-to-end pipelines including text normalization, G2P mapping, NLP intent extraction, and emotion/prosody control. Fine-tune pre-trained language models for integration with voice-based user interfaces. Modular System Development: Build reusable, plug-and-play modules for ASR , TTS , diarization , codecs , streaming inference , and data augmentation . Design APIs and interfaces for orchestrating voice tasks across multi-stage pipelines with format conversions and buffering. Develop performance benchmarks and optimize for CPU/GPU, memory footprint, and real-time constraints. Engineering & Deployment: Writing robust, modular, and efficient Python code Experience with Docker , Kubernetes , cloud deployment (AWS, Azure, GCP) Optimize models for real-time inference using ONNX , TorchScript , and CUDA , including quantization , context-aware inference , model caching .  On device voice model deployment. Why join us? Impactful Work: Play a pivotal role in safeguarding Tanla's assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated. Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees. www.tanla.com

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4.0 years

12 - 16 Lacs

India

On-site

Job Title: Senior Backend Developer (Node.js & Go) Location: Sector 58, Noida (On-site) Type: Full-time | Founding Team Experience: 4–5 Years About the Company: Weya AI is on a mission to revolutionize how businesses communicate with their customers. Our intelligent AI agents automate voice, Whatsapp, and email interactions- powering end-to-end support, collections, onboarding, and more for banks, NBFCs and fintechs. We're building the future of customer engagement: AI systems that talk like humans, operate at scale, and deliver 24/7 responsiveness with precision.If you're looking to work on real-world AI problems with enterprise impact, Weya AI is one of the most mission-driven startups you can join right now. About the Role: As a Senior Backend Developer at Weya.ai, you’ll join our core founding tech team and take full ownership of backend systems that power our real-time AI communication stack.This isn’t just a development job — it's a leadership opportunity to help scale a live product already in production. You'll architect, build, and optimize scalable, secure backend services while collaborating across AI, frontend, and telephony teams. Expect rapid release cycles, close collaboration with founders, and the freedom to influence architecture, tooling, and team culture. What You'll Do? Architect and build scalable microservices using Node.js or Go Design clean, secure APIs and data pipelines for real-time voice and chat systems Manage cloud infrastructure on Azure or AWS (App Services, containers, databases) Optimize backend systems for performance, cost-efficiency, and reliability Collaborate with product, AI, and frontend teams to launch new features rapidly Own deployments, monitoring, and backend stability in a production environment Contribute to code reviews, system design decisions, and long-term architecture strategy What We're Looking For? 4-5 years of backend or full-stack experience with Node.js, Go (Golang), React, PostgreSQL or MongoDB Strong understanding of system design, microservice architecture, and clean code practices Experience deploying and scaling cloud applications on Azure or AWS Proven track record of delivering end-to-end features in SaaS, voice tech, or AI-driven platforms A product-first mindset — you think about UX and business impact, not just code Strong communication, ownership, and cross-functional collaboration skills A self-starter attitude — you thrive in startup environments and ambiguity Good-to-Have (Bonus Points) Exposure to Next.js, or frontend integration workflows Familiarity with CRM integrations, WhatsApp APIs, Twilio, or Knowlarity Experience in early-stage startups or mentoring junior engineers Passion for AI, voice interfaces, or building tools that transform CX What You'll Get? High Ownership: Your code and work directly impact and helps businesses scale across India and the US Direct client and live Product Exposure: No red tape culture, Ideas get shipped, not stuck in slides Work Founding Team Vibe: Influence our tech stack, culture, and product roadmap Career Growth: Build, lead, and scale systems at the heart of a fast-growing AI startup Let’s Build the Future of Conversations! If you're excited about scaling backend systems, building impactful tech, and owning your work — apply now! Apply directly here or send your CV to hr@weya.ai with the subject line: Job Application – Senior Backend Developer Job Type: Full-time Pay: ₹1,200,000.00 - ₹1,600,000.00 per year Location Type: In-person Schedule: Day shift Monday to Friday Work Location: In person Speak with the employer +91 9810497367

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