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5.0 years

0 Lacs

India

Remote

Skyflow is a data privacy vault company built to radically simplify how companies isolate, protect, and govern their customers’ most sensitive data. With its global network of data privacy vaults, Skyflow is also a comprehensive solution for companies around the world looking to meet complex data localization requirements. Skyflow currently supports a diverse customer base that spans verticals like fintech, retail, travel, and healthtech. Skyflow is headquartered in Palo Alto, California and was founded in 2019. For more information, visit www.skyflow.com or follow on X and LinkedIn. About the role: As a Backend Software Engineer you will be responsible for developing a state-of-the-art SaaS solution that enables enterprises to govern and protect their sensitive data. You will contribute to performance engineering efforts and ensure low-latency and high-throughput transactions at scale. You will participate and be responsible for enforcing best practices in software quality, security, testing and documentation. We know great software engineers come from diverse backgrounds so no single individual may have all the desired skills on day one. But if you are the kind of software engineer who would have loved to engineer solutions for Stripe or Twilio API's, or the Slack or Zendesk app, or the Snowflake or MongoDB platform - we want to talk to you. You have: 5+ years building SDKs, libraries, or developer tools. Proficient in one or more programming languages like Go (preferred), Java, C, C++, Python Experience in performance engineering: developing high-throughput, low-latency systems Experience designing SDKs that wrap RESTful or gRPC APIs. Experience working with OpenAPI / Swagger specs to auto-generate SDKs or improve maintainability. Experience with API gateway platforms and observability tools. Experience in performance engineering: developing high-throughput, low-latency systems Deep understanding of algorithms, data structures, scalability, and distributed systems Privacy, authorization/authentication engineering is a huge plus Experience with continuous integration, writing testable code, and test-driven development Understanding of distributed systems and multi-threading/concurrency concepts. Proven track record of delivering cloud-native distributed SaaS platforms at scale, and with a meaningful adoption Traits such as being a fast learner, adaptable to changing landscape and most importantly a strong believer in being hands-on Understanding of Infra and cloud knowledge is a huge bonus You will: Design, implement, and maintain robust and idiomatic SDKs for backend languages (Go is preferred) Establish strategies for SDK version control, backward compatibility, and changelog management.. Write clean, modular, and testable code—optimised for both readability and performance. Responsible for designing and developing Privacy APIs and backend infrastructure to support large-scale data and privacy workflows Contribute to performance engineering efforts and ensure low-latency and high-throughput transactions at scale Participate in building and implementing effective test strategies and developing software with high-agility and zero downtime Collaborate with security and privacy engineers to deliver state-of-the-art privacy solutions Benefits: Work from home expense Excellent Health Insurance Options Very generous PTO Flexible Hours Generous Equity At Skyflow, we believe that diverse teams are the strongest teams. We invite applicants of all genders, races, ethnicities, nationalities, ages, religions, sexual orientations, disability statuses, educational experiences, family situations, and socio-economic backgrounds.

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4.0 years

16 - 18 Lacs

Hyderābād

On-site

Job Title: Twilio Full Stack Developer Total Experience: 4+ Years Location: Hyderabad Job Type: 1 – Year Contract (Extendable based on performance) Work Mode: On-site Notice Period: Immediate to 15 Days Work Timings: Monday to Friday, 10 am to 7 pm (IST) Interview Process Level 1: HR Round Level 2: Technical Round (Note: The interview levels may vary) Company Overview Compileinfy Technology Solutions Pvt. Ltd. is a leading provider of cutting-edge technology and IT services, delivering custom solutions to businesses globally. We are committed to excellence, innovation, and collaboration to create lasting value for our clients. Our focus on high-quality services helps businesses of all sizes grow and succeed. At Compileinfy, we offer a dynamic work environment where innovation thrives, and professional growth is supported. Job Summary We are seeking a skilled developer to join our team and assist in integrating social media channels such as Line and WhatsApp using Twilio and ADA configuration. The ideal candidate will have experience in backend development, API integration, and a strong understanding of Twilio’s capabilities. Responsibilities: Collaborate with cross-functional teams to understand integration requirements and timelines. Develop and implement solutions for integrating Line and WhatsApp with our existing systems using Twilio. Configure ADA (Automated Decisioning Assistant) to optimize automated responses and workflows. Ensure seamless communication between social media channels and our platform. Troubleshoot and resolve any integration issues in a timely manner. Stay updated on the latest developments in Twilio and social media API technologies Requirements: Bachelor’s degree in computer science, Engineering, or related field. Proven experience in frontend & backend development using languages such as Python, React.js Node.js, or Java. Strong understanding of Twilio API and its integration capabilities. Experience integrating social media platforms like Line and WhatsApp into web applications. Familiarity with ADA configuration and automation tools. Excellent problem-solving skills and attention to detail. Ability to work independently and collaborate effectively within a team environment. Strong communication skills and ability to explain technical concepts to non-technical stakeholders. Preferred Qualifications: Previous experience working with ADA or similar decisioning platforms. Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud. Experience with Agile development methodologies. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹1,600,000.00 - ₹1,800,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Work Location: In person

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8.0 - 13.0 years

30 - 40 Lacs

Pune, Bengaluru

Work from Office

Applications Developer We are seeking a skilled Applications Developer to design, develop, and maintain advanced contact center solutions. The ideal candidate will have a strong background in web development, telephony integration, and AI-driven applications, with proficiency in JavaScript, Python, React.JS, HTML/CSS, Twilio, Cisco CVP Call Studio, ICM Scripting, SQL, AI technologies using Google/Azure. Key Responsibilities: Design, develop, and support contact center applications and workflows using Twilio, Cisco CVP Call Studio, and ICM scripting. Integrate Twilio SMS and Chat interfaces into agent platforms such as Cisco Finesse and Twilio Flex. Develop custom applications and automations using JavaScript, Python, HTML/CSS, and SQL. Implement and maintain AI-driven solutions, including chatbots and speech analytics, to enhance customer interactions. Collaborate with cross-functional teams to gather requirements and deliver scalable solutions. Troubleshoot and optimize performance, reliability, and data flow across all integrated systems. Qualifications: Bachelors degree in Computer Science, Engineering, or a related field, or equivalent professional experience. 8 -10+ years of hands-on experience developing and supporting contact center solutions using Google/Azure. Proficiency in JavaScript, Python, HTML/CSS, React.JS and SQL. Experience with Twilio (SMS, Voice, Chat) and its APIs. Strong knowledge of Cisco CVP Call Studio and ICM scripting. Familiarity with integrating contact center platforms with CRMs like Salesforce and HubSpot. Understanding of call flows, CTI, agent desktop customization, and contact center data structures. Preferred Skills: Experience with Salesforce Service Cloud Voice and Agent Desktop APIs. Working knowledge of Calabrio reporting and transcription APIs. Familiarity with contact center AI tools (e.g., speech analytics, chatbots, NLP engines). Background in Agile or DevOps environments with CI/CD experience. Strong documentation and communication skills for technical and non-technical stakeholders.

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title: Twilio Full Stack Developer Total Experience: 4+ Years Location: Hyderabad Job Type: 1 – Year Contract (Extendable based on performance) Work Mode: On-site Notice Period: Immediate to 15 Days Work Timings: Monday to Friday, 10 am to 7 pm (IST) Job Summary We are seeking a skilled developer to join our team and assist in integrating social media channels such as Line and WhatsApp using Twilio and ADA configuration. The ideal candidate will have experience in: Backend development API integration Strong understanding of Twilio’s capabilities Responsibilities Collaborate with cross-functional teams to understand integration requirements and timelines. Develop and implement solutions for integrating Line and WhatsApp with our existing systems using Twilio. Configure ADA (Automated Decisioning Assistant) to optimize automated responses and workflows. Ensure seamless communication between social media channels and our platform. Troubleshoot and resolve any integration issues in a timely manner. Stay updated on the latest developments in Twilio and social media API technologies. Requirements Bachelor’s degree in computer science, Engineering, or related field. Proven experience in frontend & backend development using languages such as Python, React.js, Node.js, or Java. Strong understanding of Twilio API and its integration capabilities. Experience integrating social media platforms like Line and WhatsApp into web applications. Familiarity with ADA configuration and automation tools. Excellent problem-solving skills and attention to detail. Ability to work independently and collaborate effectively within a team environment. Strong communication skills and ability to explain technical concepts to non-technical stakeholders. Preferred Qualifications Previous experience working with ADA or similar decisioning platforms. Knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud. Experience with Agile development methodologies. Skills: java,twilio api,python,ada,api integration,social media platforms integration,whatsapp,agile development,node.js,cloud computing (aws, azure, google cloud),problem-solving,react,backend development,twilio,ada configuration,react.js,cloud

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0 years

0 Lacs

India

Remote

Company Description IT Capitals Role Description This is a remote job role for a Full Stack Developer located in India. The Full Stack Developer will be responsible for both front-end and back-end development tasks. Qualifications Handles both frontend (React, UI libraries, state management) and backend (Node.js, Express, API design) development. Responsible for integrating AI APIs (OpenAI GPT-4, Whisper), building workflow orchestration, and implementing real-time features Core Platform Features ● AI-Powered Voice Automation: VAPI integration with OpenAI for intelligent customer conversations ● Subscription Management: Stripe-based billing with complex pricing tiers and location-based scaling ● Workflow Orchestration: Decision tree-based conversation flows with conditional logic ● Multi-Channel Communication: SMS (Twilio), Email (SendGrid), and Voice call automation ● Job Assignment System: Intelligent cleaner assignment with performance tracking ● Integration Portal: Connect with third-party systems. ● Analytics & Reporting: Real-time performance tracking and business intelligence Drop resume at: asif@itcapitals.com

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0 years

0 Lacs

India

Remote

Hello, I amlooking to hire a s killed Automation Engineer who is well-versed in AI, bots, and process automation . This is a long-term, multi-project opportunity with varied tasks that include: What I Looking For: Experience in AI-driven automation Proficiency in bot development and orchestration Ability to manage end-to-end automation workflows Familiarity with tools like Python, Node.js, Selenium, Puppeteer, Zapier, Make, LangChain, Twilio, GPT APIs , etc. Knowledge of process mapping and optimization Source code to be provided Sample Project Areas: Automating repetitive business tasks AI-powered lead generation and outreach Custom chat/voice bot development Integration with CRMs, Gmail, LinkedIn, WhatsApp, Notion, Airtable Dashboard and reporting automation Engagement Type: Freelance / Part-time Remote work Project-based with potential for retainer How to Apply / Contact: If you have relevant experience and can start soon, please send a brief intro, portfolio (if any), and your For example- This could be the first phase of job 1 PHASE 1A — Lead Generation Engine Objective : 1- Build a legally compliant. 2- scalable AI system 3- Takes user-defined inputs (keywords, countries, filters etc) 4- Outputs high quality , accurate , and up-to-date leads (companies + decision-makers) with verified contact details 5- Enriches with LinkedIn API and Email verification APIs 6- Scores data for confidence + freshness 7- Outputs a clean, deduplicated Excel/CSV User Input Upload from Text File or Enter 1–10 keywords in UI (Note: Keyword Entry : Manual or file-based (max 10).) Filters Include: Geographic Filter Modes: Single country (dropdown) Multi-country (checkbox) By region (e.g., Asia, Europe, Americas) Manual entry also allowed (India, Germany) · Company Type Filter UI: Multi-select with checkboxes and custom tags Predefined : o Top Startups, Recently Funded, Unicorns o Series A/B/C Funded o VC-backed, Recently Acquired Custom Tags: · Users can define their own (e.g., “AR Startups”, “Crypto 2025”) Result Limit Options: 100 / 500 Max 500 companies per job in Phase 1A Or limit to 50 per keyword-country combo AI-Powered Research Agent Scrape first 5 pages per keyword and filters above as combo: · General Search Engines : Google, Bing, Yahoo. · AI Search Assistants (we can buy pro subscription if that helps for each) (they can help in post-processing/enrichment) : ChatGPT, Perplexity, Claude, Gemini. · Respect robots.txt, delays, user-agent rotation · Proxy rotation enabled · Store raw source URL and scraped content per match LinkedIn API Integration Match company names to LinkedIn pages Extract: Top public decision-makers: CEO, Founder, CTO, CMO etc Role title, LinkedIn URL, connection degree (if available) Recent activity (optional) Email Verifier Integration APIs: Hunter, Snov.io, Apollo (if whitelisted) Only return: Public or scored-verified emails Email confidence score (0–100) Email type: Professional / Generic / Inferred LLM-Based Tagging (Optional) Use OpenAI/GPT to: Extract industry tags Score fit vs keyword (0–100 relevance) Business Intelligence & Lead Databases: (Probably Next Phase 1B) · Crunchbase, PitchBook, CB Insights, Lead411 · ZoomInfo, Apollo.io, Clay.com, PhantomBuster · Gartner Magic Quadrant, Y Combinator, Techstars · Forbes Cloud 100, Sequoia, Tiger Global, McKinsey, Deloitte, BCG Output (Google Sheet Excel)

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0 years

0 Lacs

India

Remote

About HYI.AI HYI.AI is a Virtual Assistance and GenAI platform built for startups, entrepreneurs, and tech innovators. We specialize in offering virtual talent solutions, GenAI tools, and custom AI/ML deployments to help founders and businesses scale smarter and faster. We’re on a mission to power the next wave of digital startups globally. Role Overview We’re looking for an experienced PHP Developer (CodeIgniter & Laravel) to join our growing network of top-tier engineers. You will be responsible for building and maintaining secure, high-performance, and scalable web applications that empower startups around the world. From backend development to integration with AI/ML services and APIs, you’ll be working on real-world products that matter. Location: Remote-first - available roles in New York, San Francisco, Poland, England (Wales), and the Middle East . Key Responsibilities Design, develop, and maintain scalable web applications using PHP , with a strong focus on CodeIgniter and Laravel frameworks Collaborate with frontend developers, product managers, and UI/UX designers to deliver intuitive and responsive applications Create and manage APIs for frontend integration, mobile apps, and third-party services Write clean, efficient, and well-documented code following best practices Debug, test, and troubleshoot applications across multiple environments Implement security and data protection protocols to ensure safe and robust applications Optimize performance of the application and database queries What We’re Looking For Proven experience with PHP development , especially using CodeIgniter and Laravel frameworks Solid understanding of MVC architecture, RESTful APIs, and server-side logic Experience with MySQL , query optimization, and data modeling Familiarity with version control tools like Git Strong understanding of web standards, browser compatibility, and best practices Ability to work independently and manage multiple projects in remote/agile environments Excellent problem-solving and communication skills Preferred Skills Experience integrating third-party APIs (Stripe, Twilio, etc.) Working knowledge of JavaScript , jQuery , Vue.js or other frontend frameworks Familiarity with Docker , CI/CD pipelines, and deployment tools Understanding of caching mechanisms (Redis/Memcached) and cloud hosting (AWS, GCP, etc.) Exposure to building admin dashboards, SaaS products, or custom CRMs What You’ll Gain Collaborate with fast-growing startups across industries Flexible, remote-first work aligned with your timezone and availability Clear scopes, curated projects – no bidding or client hunting Hands-on exposure to AI/ML integrations and next-gen tools Be part of a global engineering network that’s redefining work in the digital era

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7.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description What can you expect in a Senior Manager, Digital Solutions Engineering role with TaskUs: We are seeking a highly motivated and experienced Senior Manager, Digital Solutions Engineering to join our team. The ideal candidate will have a strong background in Technology, Operations and possess exceptional skills in facilitating and overseeing product demos, ensuring successful roll-out and adoption, gathering feedback, and driving overall customer success. As a Senior Manager, you will support the Sales and Customer Service Team organization in crafting compelling technology solutions for our clients. She/he will have a good understanding of all the technical pieces (software and hardware) that fit in the BPO/Contact Center industry. Key Responsibilities Provide Technical and Consultative assistance to Sales. Get an understanding of technical specifications on the client architecture Participate in design sessions with clients and pitch compelling technical solutions, including vendor products from time to time - Assist in completion of Technology sections in RFI/RFP/RFQ as required Partner with finance in providing guidance to build commercials/pricing during PreSales Document and handover technical specifications for Post Sales implementation Review SOW's with legal Drives accountability in cross functional IT teams during solutioning Up to date with Market on cloud practices, technology stack, products and services within the Contact center industry Regularly communicate with stakeholders to provide status updates, share industry insights, and deliver ongoing value-add engagements. Stay informed about the competitive landscape and market trends, providing insights and recommendations to internal stakeholders for product improvements and go-to-market strategies. Required Qualifications Bachelor's Degree or Equivalent with 7+ years' experience in business, marketing, technology or a related field. An advanced degree is a plus. Experience designing IT solutions with clients preferably in the BPO industry, preferably SaaS based Knowledge of one or more of cloud contact center and associated technologies such as Amazon Connect, Nice CXOne, Twilio, Talkdesk, Five9 or Zendesk Has built best practices in business process and created repeatable playbook Has led multidisciplinary cross functional teams or projects Can handle multiple campaigns/projects at the same time Can review and write technical documentation including client-facing collaterals. Proven experience in a customer-facing role with a strong technology background. Excellent presentation and communication skills, with the ability to articulate complex concepts in a clear and concise manner. Demonstrated experience in conducting product demos and delivering persuasive presentations to diverse audiences. Ability to build and maintain strong relationships with customers, understanding their unique needs and objectives. Strong analytical and problem-solving skills, with the ability to identify trends, interpret data, and make data-driven recommendations. Proactive mindset with a focus on driving customer success and achieving measurable outcomes. Familiarity with digital solutions, software-as-a-service (SaaS) products, or technology-driven industries is highly desirable. Experience in handling customer escalations and resolving conflicts in a professional and timely manner. Ability to thrive in a fast-paced, dynamic environment with multiple priorities and deadlines. Proven track record of breaking down complex processes and identifying key pain points in order to deliver business improvements at the regional or global level. Can start ASAP or within 30 days. TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Req Id: R_2506_8215 Posted At: Wed Jun 25 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

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3.0 - 5.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Title - GN - SONG - Service - Genesys - Analyst Management Level: 11-Analyst Location: Pune, PDC3B Must-have skills: Design Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary: This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting – Global Network’s SONG practice. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience: Ability to analyze and suggest recommendations around contact center's functions, products & technology solutions covering AI & Gen AI solutions Industry Experience: Knowledge & Experience in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources Use in depth understanding of Genesys Cloud/Engage: Ability to work in high-paced and complex projects. Apply understanding of CC Customer Service processes: Possess a strong and well-established record of accomplishment in designing and delivering customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, Social Media etc.) Deploy thorough understanding of Genesys Architecture/Framework: Leading-edge expertise in implementing multichannel center applications using Genesys tools including Architect, Admin, Collaborate Bring your best skills forward to excel at the role: Ability to use technical exposure to contact center and overall customer service areas: In depth understanding of Genesys Cloud/Engage. Plan, design, implementation, configuration of Genesys Cloud CX(PureCloud)/Engage Experience with IVR, Outbound Voice, Email, social media, Chat, Video and (a)synchronous messaging services Integration of Genesys cloud CX with enterprise systems Developing custom applications using Genesys platform SDK/APIs Work Experience related to CICD tools. Easily work in high-paced and complex projects: Use understanding of industry specific Customer Service processes, operations, and functional needs Deploy a strong designing skill: Deliver customer interaction solutions across various interaction channels (IVR, web, email, chat, SMS, social media etc...), quality monitoring, WFM, Gamification, BYOC Edges, Recording etc. Maximize application design and development experience: Implement the orchestration platform of Genesys preferably in Fortune 500 companies with sophisticated customer interaction operations, leading Self Service vendor organizations, or leading consulting firms. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Architect/Composer/Interaction Designer/Interaction Attendant, Genesys Composer, designing and implementing key business processes in the domain of Customer Services, Genesys Cloud/Engage administration & application development. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Professional & Technical Skills: Relevant experience in the required domain. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced, dynamic environment. Additional Information: Opportunity to work on innovative projects. Career growth and leadership exposure. About Our Company | Accenture Experience: 3 to 5 Years Educational Qualification: B.Com

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0 years

0 Lacs

Dehradun, Uttarakhand, India

Remote

Job Description: We are seeking an exceptionally skilled AI Voice Agent Developer to join our core team. In this role, you will architect, build, and optimize AI-powered voice agents that integrate advanced language models, voice synthesis, and speech recognition technologies. You will be instrumental in shaping the future of conversational AI and driving innovation in customer interactions. Key Responsibilities: Design and develop AI-powered voice agents from concept to production, ensuring robust, scalable, and user-friendly solutions. Integrate large language models (such as ChatGPT, Gemini, Claude) to enable intelligent, context-aware conversations. Implement and optimize speech-to-text technologies (e.g., Deepgram or similar platforms) for accurate and efficient voice input processing. Build and customize voice synthesis solutions using platforms like ElevenLabs or equivalent tools to deliver natural, expressive output. Seamlessly connect LLMs, TTS, and speech-to-text systems into cohesive, functional voice agents. Continuously optimize system performance and costs by evaluating and leveraging the best available technologies and infrastructure. Collaborate with cross-functional teams to deliver high-impact features and ensure exceptional user experiences. Required Qualifications: Proven experience in building and deploying AI-powered voice agents. Hands-on expertise with voice synthesis platforms (e.g., ElevenLabs, Google TTS, Amazon Polly). Deep proficiency in speech-to-text technologies (e.g., Deepgram, Google Speech-to-Text, Amazon Transcribe). Strong understanding of large language models and their integration into conversational systems. Demonstrated ability to integrate LLMs, TTS, and speech-to-text systems into end-to-end solutions. Programming skills in relevant languages (Python, JavaScript, Node.js, etc.) and experience with cloud platforms (AWS, Google Cloud, Azure) A mindset for cost-effective optimization—constantly seeking the best tools and practices to maximize efficiency and affordability. Preferred Qualifications: Experience with conversational AI platforms (Google Dialogflow, Amazon Lex, Microsoft Azure Bot Service, Twilio Autopilot). Familiarity with CRM and service management integrations (e.g., Salesforce, ServiceTitan). Track record of working in fast-paced, innovative environments. Why Join Us? Work at the forefront of AI and voice technology. Flexible, remote-first culture. Opportunity to shape the future of automated customer engagement. Collaborative and supportive team led by industry veterans. How to Apply : Interested candidates are invited to submit their resume and a brief cover letter highlighting relevant experience and achievements to our careers portal. This posting is crafted to attract high-caliber AI voice integration engineers with cross-platform expertise and a passion for building the next generation of conversational AI

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2.0 years

2 - 3 Lacs

India

Remote

Brelex Media is a forward-thinking digital marketing agency focused on helping brands scale through innovative and data-driven strategies. We specialize in delivering impactful campaigns across various platforms, and we pride ourselves on performance, creativity, and client success. As we continue to grow, we’re looking for a skilled Email & WhatsApp Marketing Specialist to strengthen our retention and engagement capabilities. Role Overview As an Email & WhatsApp Marketing Specialist at Brelex Media, you will be responsible for developing and executing targeted messaging campaigns that drive customer engagement, retention, and conversions for our clients. You will work across industries, building personalized journeys that resonate and convert, using both email and WhatsApp as core communication channels. Key Responsibilities Plan, create, and execute email and WhatsApp marketing campaigns across various client accounts. Build customer journeys and automated workflows to nurture leads and boost client ROI. Craft compelling copy and creative messaging tailored to audience segments. Manage and optimize subscriber databases, including segmentation, tagging, and list hygiene. Analyze campaign performance and provide actionable insights to improve open rates, CTRs, and conversions. A/B test subject lines, send times, formats, and message variations. Ensure compliance with all relevant regulations (e.g., GDPR, WhatsApp Business Policy). Collaborate with design, strategy, and account management teams to align messaging with overall campaign objectives. Stay on top of platform updates, marketing trends, and new tools in email and conversational marketing. Qualifications 2+ years experience in email marketing and/or WhatsApp marketing (agency experience is a plus). Proficient with tools like Mailchimp, Klaviyo, ActiveCampaign, HubSpot, or similar. Familiarity with WhatsApp Business API and platforms like Gupshup, Twilio, Zoko, etc. Strong copywriting and messaging skills. Analytical mindset and experience working with metrics, KPIs, and campaign dashboards. Ability to manage multiple projects simultaneously and meet tight deadlines. Basic understanding of customer lifecycle marketing and CRM best practices. Why Join Brelex Media? Work with a dynamic, creative, and collaborative team Opportunity to manage messaging strategies across multiple high-growth clients Access to the latest marketing tools and industry trends Remote-friendly and flexible work culture Competitive salary and performance incentives Skills: whatsapp,copywriting,platforms,campaign management,data analysis,email,email marketing,crm,customer segmentation,api,messaging,campaigns,a/b testing,whatsapp marketing

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12.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 12 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities: I. Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. II. Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX. III. Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya IV. Integrate with IVR systems and Proficiency in webhook setup and API integration. V. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. VI. Creation of agents in Agent builder and integrating them into end end to pipeline using python. VII. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. VIII. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities IX. Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. X. Document technical designs, processes, and setup for various integrations. XI. Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. - Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques. - Experience with chatbot , generative AI models, prompt Engineering. - Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: 1 The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. 2 The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. 15 years full time education

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4.0 - 7.0 years

0 Lacs

India

On-site

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education. Description: Senior Full Stack Developer Location: Bangalore Job Type: Full-Time Experience: 4-7 Years We are looking for a highly skilled and experienced Senior Full Stack Developer to join our team and play a pivotal role in designing, developing, and maintaining advanced software solutions for web and telecom systems. The ideal candidate will have expertise across the stack, from front-end technologies to back-end architecture, as well as in telecom-specific technologies. Key Responsibilities Develop robust front-end applications using HTML, CSS, JavaScript, and modern frameworks like React.js and /or Vue.js. Design and implement secure back-end services using Java and Spring Boot. Manage relational databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB) for data storage and access. Leverage Docker for containerization and Kubernetes for orchestration to build scalable and efficient systems. Deploy and manage applications on AWS, Azure, or Google Cloud Platform. Implement CI/CD pipelines using tools such as Jenkins or GitLab CI/CD to automate testing and deployment processes. Conduct rigorous unit testing using JUnit and TestNG. Collaborate with cross-functional teams to deliver end-to-end solutions and ensure adherence to best practices. Required Skills And Qualifications Expertise in JavaScript, React.js, Vue.js, and other modern front-end frameworks. Strong knowledge of Java programming for backend development. Extensive experience with Spring Boot for building microservices and RESTful APIs. Proficiency in containerization tools like Docker and orchestration frameworks such as Kubernetes. Familiarity with cloud platforms (AWS, Azure, Google Cloud). Solid understanding of relational databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB). Knowledge of telecom-specific protocols (TCP/IP, UDP, SIP, VoIP) and APIs like Twilio. Hands-on experience with CI/CD tools (Jenkins, GitLab CI/CD). Strong unit testing abilities with tools such as JUnit and TestNG. Excellent problem-solving and analytical skills. Strong communication skills and ability to work effectively within a team. Preferred Qualifications Experience in Agile/Scrum development methodology. Familiarity with DevOps practices and tools. Knowledge of security protocols for telecom and web systems. Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Candidate Privacy Policy Orion Systems Integrators, LLC And Its Subsidiaries And Its Affiliates (collectively, “Orion,” “we” Or “us”) Are Committed To Protecting Your Privacy. This Candidate Privacy Policy (orioninc.com) (“Notice”) Explains What information we collect during our application and recruitment process and why we collect it; How we handle that information; and How to access and update that information. Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.

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10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Title: Architect, Meta-Directory and LCM Groups Company Description: Okta is the leading independent provider of enterprise identity. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,500 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,950 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers Position Description: The Architect of Meta-Directory and Lifecycle Management (LCM) Engineering Groups will drive the technology vision for the Software Engineering organization responsible for building a platform that provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. The Meta-Directory and LCM Engineering Groups are responsible for highly impactful customer-oriented products and solutions. The products will be built with ease of use in mind and allow customers to solve hard problems including Delegated Auth, SSO, ETL, and Identity Management via SCIM. You have experience developing enterprise-grade software in an object-oriented language, experience or knowledge in security, authorization, or identity. You will bring out the best in each engineer, hire and develop talent, while ensuring the highest quality of software. Job Duties and Responsibilities: Drive the execution of the vision of Meta-Directory and LCM efforts by partnering closely with Product Management and senior Architects Work with product and engineering teams to scope and plan engineering efforts Identify/Define/Refine Engineering Design processes to streamline product delivery and ensure quality Facilitate project planning and execution of your teams, and across other teams to ensure prompt delivery Participate in role specific engineering rotations geared towards supporting the live operation of Okta’s SaaS Handle customer escalations directly and indirectly through Support Participate in architecture reviews and discussions Collaborate effectively with a matrixed organization of QA, Documentation, Product Management, and UX teams Required knowledge, skills, and abilities: 10 years or more or progressively increasing design and architecture responsibility roles in software engineering, with a strong background in software development Prior experience in identity, authentication, authorization, entitlements, or security Experience working in Agile software development organizations leveraging continuous integration and deployment practices Experience working on low latency, highly scalable, multi-tenant, mission critical systems and large scale (multi-continent) SaaS applications Desirable knowledge, skills, and abilities: Experience building large-scale enterprise software or SaaS products Understanding of Identity and Access Management protocols and technologies (OIDC, SAML, XACML, SCIM, OAuth, Federation, etc.) Understanding of front-end and server-side technologies, and databases (Java, Spring, React, Node.js, GraphQL, MySQL, Graph DB, etc.) Understanding and appreciation for Microservices, Test Driven Development, continuous improvement of systems and address technical debt An engineer or technologist at heart Experience in RESTful API design Education and training: B.S. Computer Science or related field (MS or MBA or PhD preferred) What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

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0 years

1 Lacs

India

Remote

We are looking for a skilled AI Automation Developer who can build, implement, and maintain personalized AI agents for various use cases like WhatsApp booking/order bots for restaurants, client support bots, and other small business automation tools using n8n, OpenAI, and similar platforms . Your work will involve designing workflows, integrating APIs, and building simple dashboards or client panels where clients can log in, view chats/orders, and manage their AI agent seamlessly. Key Responsibilities: Design, build, and deploy AI agents using n8n or similar platforms . Integrate OpenAI or similar LLM APIs for conversation flows in WhatsApp bots and other channels. Implement WhatsApp Cloud API or relevant gateways for live WhatsApp bot deployment. Develop basic client dashboards to: Allow clients to log in securely, View incoming chats and orders, Export order data and manage conversations. Customize AI agents for different businesses (restaurants, service businesses, etc.). Maintain and update existing workflows and integrations as needed. Troubleshoot issues, monitor workflows, and ensure smooth functioning of deployed agents. Document workflows, logic, and SOPs for reusability and scalability. Keep up with the latest updates in AI and no-code/low-code automation tools to optimize workflows. Requirements: Proven experience with n8n or similar workflow automation platforms (Zapier, Make, etc.). Familiarity with WhatsApp Cloud API, Meta developer tools, and webhook integrations . Experience with OpenAI APIs for conversational AI implementation. Knowledge of basic front-end (React, Next.js, or similar) for creating client dashboards (or experience with frameworks like Appsmith/Retool). Good understanding of APIs, JSON handling, and webhook logic. Strong problem-solving skills and ability to design practical, working solutions quickly. Excellent communication skills to understand requirements and update clients as needed. Ability to manage multiple projects and deliver within deadlines. [Optional] Experience with Twilio, Google Sheets automation, or other SaaS integrations will be a plus. What We Offer: ✅ Opportunity to work on cutting-edge AI and automation projects . ✅ Exposure to building practical AI products for small businesses. ✅ Flexible working hours, remote-friendly environment. ✅ Opportunity to grow into a lead role in AI automation. ✅ Competitive salary based on skills and experience. Example Projects You Will Handle: WhatsApp booking bot for restaurants that takes orders and sends confirmations. AI support bot for coaching businesses that handles FAQs and demo bookings. WhatsApp bot for service providers (AC repair, beauty salons, etc.) to handle appointment scheduling. Internal AI agents for data collection and reporting via WhatsApp/Telegram. Job Type: Full-time Pay: From ₹15,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

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1.5 - 3.0 years

0 Lacs

India

Remote

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as our next Phone Number Operations Specialist I Because you belong at Twilio The Who, What, Where and Why Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity. Who? As a Phone Number Operations Specialist I, Twilio is looking for someone who lives the Twilio Magic . You also have: You're thorough, organized, and diligent, and you’re able to prioritize and implement multiple processes. You’re empathetic and customer centric to the core. You’re a clear verbal and written communicator. You’re introspective and committed to continuous self-improvement. You’re capable of learning quickly and mastering complicated systems. You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals. You’re able to complete tasks in core areas within SLAs. You have 1.5 - 3 years of working on an Operations team. You’re able to complete tasks in core and related areas within SLAs. What? As a Product Operations Specialist I, you will Wear the Customer Shoes: Provide support for common customer inquiries received by email to ensure customers have an excellent experience with Twilio. Draw the Owl: Assess the nature of product or service issues and resolve basic-to-intermediate level problems. Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly. Be Bold: Learn new processes across a variety of subject areas and ensure our operations are running smoothly. Respond to and action incoming carrier partner notifications. No Shenanigans: Quickly and confidently manage complex issues in a timely manner for customers and internal teams. Doesn’t Settle: Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas. Be An Owner: Work independently to troubleshoot/determine resolution for issues across multiple areas in your team's domain Why? On the Product Operations team, our primary goal is operating efficiently to ensure our customers have access to purchase and port phone numbers around the globe. We are focused on operational efficiency to deliver an excellent customer experience. We are a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity. Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed, and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation, and we want you and your ideas to thrive at Twilio Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required Willingness to work flexibly in rotational schedules. You have 1.5 -3 years of experience working cases in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization. You have basic technical skills including basic SQL and an understanding of APIs and data analytics. You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data. You are detail-oriented with great organizational skills and comfortable with ambiguity. You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner. You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust. You have good time management and organizational skills and are comfortable working under pressure. Desired Has knowledge of SQL, Looker, Tableau or similar data extraction and data visualization tools Understanding APIs and related technologies Background in telecommunications is desired. Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi) Preferably from Bangalore if possible. Shift Timings - 5.30 am to 2.30pm / 3.30pm to 12.30am IST hours, rotational once in two or three months - based on business requirements may have to continue in the same shifts. Flexible! 9 am to 6pm IST hours (Based on business need for the general shift no shift allowance What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately travel is anticipated to help you connect in-person in a meaningful way. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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2.0 - 5.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

Position: Implementation Engineer – AI VoiceBot Experience: 2 to 5 years Role Summary: We are looking for Implementation Engineers to join our AI VoiceBot team. This role requires a strong foundation in scripting or programming (e.g., Python, JavaScript), prompt engineering, debugging, and a solid understanding of conversational AI concepts. Engineers will be responsible for building and configuring VoiceBot workflows, working in a sandbox environment to prototype solutions, testing them thoroughly, and deploying them into production following client approval. As the bridge between customer requirements and product execution, this role demands technical precision, problem-solving skills, and attention to detail. Key Responsibilities: ● Understand and interpret client requirements gathered during onboarding ● Build and configure VoiceBot workflows, logic, and responses in a sandbox environment ● Apply prompt engineering techniques to ensure optimal performance of the bot ● Test voicebot behavior across various scenarios to ensure reliability and accuracy ● Collaborate with cross-functional teams (Product, Engineering, Customer Success & Onboarding team) to resolve technical or logic issues ● Move bots into production environments post-client approval ● Document build logic, edge cases, and configuration details for future reference ● Continuously optimize bot behavior based on client feedback and usage data Must-Have Qualifications: ● 2–5 years of experience in implementation, technical onboarding, or support roles within SaaS or tech ● Strong understanding of conversational AI concepts and prompt engineering ● Familiarity with API workflows and basic technical integrations ● Hands-on experience with scripting or programming (e.g., Python, JavaScript, or similar) ● Excellent problem-solving skills and attention to detail ● Strong verbal and written communication in English ● Comfortable working in client-facing situations with technical stakeholders Good to Have: ● Experience working with voicebot platforms (e.g., Vapi, Gumloop, Twilio Voice, etc.) ● Knowledge of LLM-based function calling, fallback strategies, and workflow design ● Exposure to building chatbots or voicebots using open-source tools or proprietary platforms ● Understanding of telephony systems, call routing, and audio experience optimization

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1.0 years

0 Lacs

Gurugram, Haryana, India

On-site

We are looking for experienced Sales / BD / Growth people to join our team, preferably from Software / SaaS Sales background for US / Europe Markets. We are hiring for both SDRs / AEs. - We grew 14X in 2022; 5X in 2023; 3X in 2024 and are looking to grow 2X in 2025. Our product is insane and with nearly zero merchant churn. We are looking for AEs who likes to do outbound, prospecting and consultative selling to build more pipe and close deals. This role is based out of Gurgaon KRAs : - Work towards increasing the top of the funnel via cold reach-outs on email/phone - Leverage existing merchant relationships to find more leads - Build partnerships with other businesses in the eco-system - Directly responsible for new MRR addition Ideal profile : - We are looking for someone who enjoys sales and has hit their numbers in the past. - We are looking for someone who has at-least 1 year of experience in selling software products in the US / UK & a total of over >4 years of experience. - Someone who has very crisp written and verbal communication skills. - This would be a good role for someone who wants to contribute in building growth functions in SaaS businesses. About Loop : Stripe is the payment infrastructure for e-commerce; twilio is the communication infrastructure. We are Loop - we want to be an infrastructure for e-commerce subscriptions. eCommerce is evolving into subscriptions-led business, be it Mercedes giving cars for $1000/month or Tacobell giving one taco/day subscriptions for $10/month and then there are subscriptions for consumables, content and services. Some categories where subscriptions is relevant : - Beverages - Health supplements - Pet Foods - Grocery - Home Goods - Baby Products - Beauty box -Meal box

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18.0 - 22.0 years

35 - 60 Lacs

Bengaluru

Work from Office

Job Summary Contact center Architect: 9+ years of experience in the contact center domain Extensive knowledge in leading Contact centers platform including Google Dialog flow, Amazon Connect, Genesys Cloud, NICE Incontact, Twilio Experience in Cloud based CCaaS solutions are mandatory Experience in leading and responding to RFP Comfortable in presenting the solutions to customers Good working knowledge in making Powerpoint presentations and excel sheets Track record of building new solutions, publishing white papers, writing blogs Motivated self-starter, proactive and action-oriented Strategic problem solving and collaboration skills Excellent communication and written skills in English If interested, pls share your CV to revanth.krishna@cognizant.com with email subject as "Solution - Contact Center"

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3.0 - 7.0 years

0 Lacs

Madhuravoyal, Tamil Nadu, India

On-site

Position: AI Prompt Engineer Experience : 03 - 07 Years Shift Time: 7:00 AM to 04:00 PM (IST) Salary: ₹5 LPA – ₹8 LPA Roles and Responsibilities Design and optimise prompts to train AI models for various use cases, including customer support, lead generation, and other business automation tasks. Train and fine-tuned AI for text and voice scenarios, ensuring natural, efficient, and accurate outputs. Work with product and engineering teams to integrate AI-powered workflows into live systems. Access and utilise different AI platforms (OpenAI, LangChain, Twilio, Jambonz, Dialogflow, and similar) and understand API integrations. Test, evaluate, and refine outputs for accuracy, tone, and relevance across platforms. Prepare documentation for clients outlining requirements and guidelines for effective AI training. Stay up to date with developments in AI, LLMs, and voice/text AI applications to ensure we use the best practices in our projects. Ensure all outputs meet privacy and data security standards Preferred Tools & Technologies Experience with platforms such as OpenAI / GPT, LangChain, Twilio, Jambonz, Dialogflow. Familiarity with API tools (Postman, REST APIs, Swagger/ OpenAPI). React knowledge is a plus but not mandatory. Education and Certifications Degree in Computer Science, Information Technology, or Software Engineering. Certifications or completed courses in AI, Machine Learning, or Data Science (Google, AWS, Microsoft are a plus). Additional training in computational linguistics or LLMs will be an advantage. Why Work with Us? Work directly with an Australian telecom and web business aiming for significant expansion. Become the AI leader within our team, shaping how we deliver cutting-edge AI services to clients. Work on live, impactful projects that bring visible results. Long-term career growth in a fast-evolving AI and telecom environment.

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0.0 - 2.0 years

0 Lacs

Chennai, Tamil Nadu

On-site

We are looking for a skilled and enthusiastic Android Developer to join our mobile development team. The ideal candidate will have a strong foundation in Android app development and a keen interest in building robust, user-centric applications. You will be responsible for developing new features, improving existing functionality, and ensuring app stability and performance. Experience: 2 to 3 Years Location: Chennai Responsibilities Design and build advanced applications for the Android platform using Kotlin and Java Collaborate with cross-functional teams to define, design, and implement new features Integrate third-party services such as payment gateways, SMS/email providers, and Firebase for push notifications and analytics Ensure the performance, quality, and responsiveness of applications through unit testing and code reviews Work with RESTful APIs and JSON data formats to connect with backend services Fix bugs and performance bottlenecks, and continuously optimize the app Participate in the complete app lifecycle: concept, design, build, test, deploy, and release Work closely with UI/UX designers to translate designs and wireframes into high quality code Participate in code versioning using Git and follow standard branching/merging practices Submit Android applications for client review and release them to the Google Play Store Support integration with hardware components (e.g., GPS, Bluetooth, BLE), if required Requirements 2–3 years of hands-on experience in Android development Strong knowledge of Android SDK, Kotlin, Java, and Android architecture components Experience with Android debugging, testing frameworks, and app performance tools Proficiency in integrating third-party services like: Payment gateways (Razorpay, Stripe, etc.) SMS and email providers (Twilio, SendGrid, etc.) Firebase for push notifications, analytics, and crash reporting Experience with version control systems, especially Git Good understanding of mobile UI/UX design standards and platform-specific guidelines Familiarity with backend integration, API documentation, and working alongside backend teams Ability to write clean, maintainable code and clear technical documentation Strong communication and collaboration skills Good to Have Experience with React Native projects or iOS mobile development Exposure to UX design discussions and applying platform-specific best practices Familiarity with CI/CD pipelines and app deployment workflows Job Type: Full-time Schedule: Day shift Application Question(s): Your Current CTC Your Expected CTC Your Notice Period Experience: work: 2 years (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person Expected Start Date: 10/07/2025

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0 years

0 Lacs

Indore, Madhya Pradesh, India

On-site

About Bizmaxus Bizmaxus is a Microsoft Gold Partner based in Australia, helping SMBs streamline operations with ERP, CRM, and AI-powered automation. As we scale, we're building an advanced, fully automated lead generation and engagement engine — and we’re looking for an automation expert to make it happen. 🔹 Role Overview We’re seeking a highly skilled n8n Developer / Automation Consultant (Freelance) to build a 100% automated marketing and CRM ecosystem using n8n (or Zapier/Make as secondary tools). This includes auto-calling , personalized follow-ups, CRM updates, and multi-channel outreach — with zero manual intervention. 🔹 Responsibilities Design and build complex, multi-conditional workflows using n8n Integrate with and automate: Auto-calling workflows using platforms like Dialpad , Twilio , or similar Apollo , EngageBay , LinkedIn Helper , Sales Navigator , Calendly, GPT4.0 & WordPress , Automate entire lead funnel: Capture and enrich leads Trigger auto-calls and voicemails Send personalized emails, SMS, and LinkedIn messages Book meetings based on prospect responses Update CRM with scoring, notes, and next actions Implement error handling, fallback logic, and detailed logging Create documentation for all automation flows Provide guidance on system architecture, optimization, and scalability 🔹 Requirements Proven experience building advanced n8n workflows Strong understanding of API integration , webhooks, JSON, and RESTful services Experience with auto-dialer/call automation using tools like Twilio, Dialpad, Aircall, or JustCall Working knowledge of CRM systems (preferably Engage bay) Bonus: Familiarity with Zapier, Make, or other iPaaS platforms Strong problem-solving skills and attention to detail Able to work independently and deliver on tight timelines 🔹 Engagement Details Freelance / Contract-based Project starts immediately Flexible hours (outcome-driven) Competitive hourly or milestone-based rate 💬 How to Apply Send your CV, portfolio (with relevant automation work), and availability to: 📧 info@bizmaxus.com Or connect with us directly on LinkedIn. Help us eliminate busywork and build a marketing engine that thinks, talks, and converts — on autopilot.

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3.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We are looking for a highly skilled Conversation Designer to craft engaging and effective conversational experiences for voice assistants. The ideal candidate has a deep understanding of Natural Language Understanding (NLU) concepts, experience of working with Google Platform, strong designer skills. You will work closely with Solution Architects, business stakeholders, and developers to ensure seamless conversational interactions that align with business goals. Key Responsibilities: Design conversational flows for IVR systems using Dialogflow CX, incorporating best practices in UX writing, voice interaction, and call center operations. Create and optimize user journeys, intents, training phrases, entity definitions, and dialog states to support a wide range of user inputs and outcomes. Write natural-sounding, on-brand prompts and responses tailored to voice interactions, ensuring clarity, tone consistency, and accessibility. Collaborate with cross-functional teams (developers, QA, stakeholders) to prototype, test, and iterate on conversation flows. Analyze user behavior and bot performance using analytics tools to identify areas for improvement and suggest enhancements. Develop and maintain conversation design documentation, style guides, and bot persona guidelines. Conduct usability testing and call flow simulations, incorporating user feedback and tuning NLP models to optimize performance. Qualifications 3+ years of experience designing conversational experiences for voice-based bots. Experience working with conversational AI platforms, especially Google Dialogflow. Strong writing skills, with an ability to write natural, human-centric dialogue. Familiarity with call center operations, IVR/ Voice bot logic, and telephony systems (e.g., Twilio, Genesys, Avaya). Proven ability to create engaging and intuitive conversational user experiences using Visio, draw.io or any other suitable tools. Solid understanding of business use cases and the value conversational AI brings to organizations. Basic understanding of NLP concepts, including intents, entities, and training data. Experience conducting UX research or usability testing for voice interfaces is a plus. Comfortable working in Agile/Scrum environments, managing multiple projects, and communicating with technical and non-technical stakeholders. Nice to have: Knowledge of SSML, speech tuning, and TTS/ASR best practices. Basic knowledge on any programming language such as C++, C#, Node.js, or JavaScript. Portfolio showcasing conversational projects, IVR flows, or bot design samples. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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3.0 - 7.0 years

5 - 8 Lacs

India

On-site

Position: AI Prompt Engineer Experience : 03 - 07 Years Shift Time: 7:00 AM to 04:00 PM (IST) Salary: ₹5 LPA – ₹8 LPA Roles and Responsibilities Design and optimise prompts to train AI models for various use cases, including customer support, lead generation, and other business automation tasks. Train and fine-tuned AI for text and voice scenarios, ensuring natural, efficient, and accurate outputs. Work with product and engineering teams to integrate AI-powered workflows into live systems. Access and utilise different AI platforms (OpenAI, LangChain, Twilio, Jambonz, Dialogflow, and similar) and understand API integrations. Test, evaluate, and refine outputs for accuracy, tone, and relevance across platforms. Prepare documentation for clients outlining requirements and guidelines for effective AI training. Stay up to date with developments in AI, LLMs, and voice/text AI applications to ensure we use the best practices in our projects. Ensure all outputs meet privacy and data security standards Preferred Tools & Technologies Experience with platforms such as OpenAI / GPT, LangChain, Twilio, Jambonz, Dialogflow. Familiarity with API tools (Postman, REST APIs, Swagger/ OpenAPI). React knowledge is a plus but not mandatory. Education and Certifications Degree in Computer Science, Information Technology, or Software Engineering. Certifications or completed courses in AI, Machine Learning, or Data Science (Google, AWS, Microsoft are a plus). Additional training in computational linguistics or LLMs will be an advantage. Why Work with Us? Work directly with an Australian telecom and web business aiming for significant expansion. Become the AI leader within our team, shaping how we deliver cutting-edge AI services to clients. Work on live, impactful projects that bring visible results. Long-term career growth in a fast-evolving AI and telecom environment. If you are passionate about AI, love creating efficient prompts, and are excited to train AI models for real-world use cases, we would like to speak with you Job Type: Full-time Work Location: In person

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3.0 years

0 Lacs

India

Remote

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Salesforce Developer L2! About The Job Twilio is looking for a Salesforce Developer to join the Sales Automation team. This is a great role for an experienced Salesforce developer looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing development team that you can learn with and help shape. You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data, and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives. You are a results-oriented individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions. Responsibilities In this role, you’ll: Work with Sales Automation Systems team on evolving a Salesforce data model that is technically scalable, easily reportable, and functionally intuitive for end users. Utilize SOQL API’s, Apex controllers, Apex Web Services, Apex callouts, and other development tools to build custom functionality that tailors our sales systems to our unique business and operating model. Participate in technical analysis activities together and document requirements for application Integration and also involved in integration design activities working with architects and other stakeholders. Review and assure quality in all code entering our codebase. Continually evaluate and refactor our existing codebase for increased extensibility. Ability to learn new technologies depending on project requirements. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 3+ years experience with Apex, LWC, SOQL, Javascript with Agile development practices Knowledge on Force.com coding standard methodologies and experience in Salesforce Lightning Design System Experience in identifying common blind spots and bugs in Salesforce and working with and optimizing millions of rows of data Experience with Agile development practices Experience in CSS, HTML, jQuery, SOQL Experience in GIT or SVN Ability to translate technical requirements into independent features for development and experience on debugging and troubleshooting Comprehensive experience on debugging and troubleshooting in Salesforce Experience in identifying common blind spots and bugs in Salesforce Experience in working with and optimizing millions of rows of data Proficiency in developing unit tests with assertions for core functionality Desired Experience in AgentForce, Einstein, AI tools/technologies Experience in SQL, Python, Data Cloud, Snowflake Familiarity working with a Pay-as-you-go business model Experience developing and deploying through Heroku Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi) Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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