171 Twilio Jobs - Page 3

Skills: Conversational Design, Lead Generation, A/B Testing, Customer Journey Mapping, Multichannel Messaging, CRM Integration, Behavioral Analytics, Sales Funnel Optimization, Title: WhatsApp Chatbot Conversational Expert Lead Nurturing & Conversion (Business Coaching Industry) Job Type Full-Time / Part-Time / Contract (Based on mutual discussion) Remote / Hybrid (depending on your location) Industry Business Coaching, Personal Branding, High-Ticket Mentorship Programs About The Role We are looking for a highly creative, emotionally intelligent, and data-driven WhatsApp Chatbot Expert who can craft high-converting conversation flows tailored for leads coming from Facebook/Instagram/YouTube ads. This role is critical in bridging the gap between marketing and sales using WhatsApp as the main conversion tool. You will work closely with our Marketing, Sales, and Automation teams to build chatbot flows that feel personal, emotionally resonant , and designed to move leads toward taking action attending webinars, enrolling in mentorships, or buying programs. Key Responsibilities Develop end-to-end WhatsApp chatbot journeys (24-hour window flows) for leads from ads using tools like Wati, Zoko, Twilio, or Zoho Flow. Build emotional and strategic conversational flows designed specifically for the business coaching and mentorship industry. Understand buyer personas, psychological triggers, and funnel stages (cold warm hot). Design follow-up sequences (3-hour, 6-hour, 12-hour) with message variations to simulate personal interactions. Craft pain-based and transformation-focused messages, mirroring the tone and style of high-authority business coaches. Track performance (read rates, click rates, conversion %, drop-offs) and continuously improve flow effectiveness. Coordinate with marketing and webinar teams to sync chatbot messages with ad campaigns and event schedules. Test and implement decision trees, user intent detection, and fallback options in the bot for improved engagement. Requirements Proven experience building WhatsApp chatbots for coaching, consulting, or info-product businesses. Deep understanding of conversational copywriting, especially for high-ticket or emotional offers. Experience with WhatsApp chatbot tools like Wati, Zoko, Twilio, or Zoho Flow is a must. Ability to create English, Marathi and Hindi language flows is a strong advantage. Familiarity with Facebook/Instagram ad funnels, lead gen workflows, and conversion metrics. Excellent storytelling, copywriting, and user psychology skills. Prior experience working with business coaches, mentors, or life coaches is highly preferred. Show more Show less

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Must Have Internal & External stakeholder management Familiarity with the CCaaS domain, In-depth functional knowledge of sell-service (IVR, Chat Bots) , omni channel & agent desktop applications) of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE Governance & communication skills Deeper techno functional CCaaS expertise for the platforms MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One. Analyze existing business processes and identify opportunities for improvement through technology. Translate business requirements into technical specifications for development teams. Create process maps, use cases, and user stories to illustrate requirements and workflows. Facilitate workshops and meetings with cross-functional teams to ensure alignment on project goals. Assist in the testing and validation of cloud contact center solutions, ensuring they meet business needs. Monitor project progress and provide regular updates to stakeholders. Stay current with industry trends and best practices related to cloud contact centers and customer experience. Ensure compliance with industry standards and best practices. Analyze test results and provide detailed reports on findings. Participate in agile ceremonies, providing input on quality assurance processes Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Run and execute complete User Acceptance Test alongside testers Proficient in writing user stories in JIRA High proficiency in defining top notch customer facing slides/presentations Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Show more Show less

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their operations and achieve their strategic goals. In data analysis at PwC, you will focus on utilising advanced analytical techniques to extract insights from large datasets and drive data-driven decision-making. You will leverage skills in data manipulation, visualisation, and statistical modelling to support clients in solving complex business problems. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Job Title: Senior Associate (Business Analyst), Data Science - Contact Centre as a Service (CCaaS) Position: Senior Associate (CCaaS) Industry: Digital Contact Solutions (DCS), Telecommunications-Media-Technology (TMT), Health Industries (Payers, Providers, Life Sciences), BFS&I, RTH. Domain: Data Science - Contact Centre as a Service (CCaaS) About Acceleration Center Bangalore At PwC, we connect people with diverse backgrounds and skill sets to solve important problems together and lead with purpose—for our clients, our communities and for the world at large. It is no surprise therefore that 429 of 500 Fortune global companies engage with PwC. Acceleration Centers (ACs) are PwC’s diverse, global talent hubs focused on enabling growth for the organization and value creation for our clients.The PwC Advisory Acceleration Center in Bangalore is part of our Advisory business in the US. The team is focused on developing a broader portfolio with solutions for Risk Consulting, Management Consulting, Technology Consulting, Strategy Consulting, Forensics and vertical specific solutions. PwC's high-performance culture is based on passion for excellence with a focus on diversity and inclusion. You will collaborate with and receive support from a network of people to achieve your goals. We will also provide you with global leadership development frameworks and the latest in digital technologies to learn and excel in your career. At the core of our firm's philosophy is a simple construct: We care for our people. Globally PwC is ranked the 3rd most attractive employer according to Universum. Our commitment to Responsible Business Leadership, Diversity & Inclusion, work-life flexibility, career coaching and learning & development makes our firm one of the best places to work, learn and excel We are looking for CCaaS Business Analyst with a strong Contact Centre Application Development & solution design background (and overall professional experience of 10+ years) to work in our Cloud & Digital practice in Mumbai, Bangalore. The Senior Associate will work as an integral part of business analytics & transformation teams in India alongside clients and consultants in the U.S., being integral to high-end CCaaS consulting engagements, presales and development expertise. Education: Advanced Degree in a quantitative discipline such as Computer Science, Engineering, Econometrics, Statistics or Information Sciences such as business analytics or informatics Required Skills: Successful candidates will have demonstrated the following skills and characteristics: Must Have Internal & External stakeholder management Familiarity with the CCaaS domain, In-depth functional knowledge of sell-service (IVR, Chat Bots) , omni channel & agent desktop applications) of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE Governance & communication skills Deeper techno functional CCaaS expertise for the platforms MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One. Analyze existing business processes and identify opportunities for improvement through technology. Translate business requirements into technical specifications for development teams. Create process maps, use cases, and user stories to illustrate requirements and workflows. Facilitate workshops and meetings with cross-functional teams to ensure alignment on project goals. Assist in the testing and validation of cloud contact center solutions, ensuring they meet business needs. Monitor project progress and provide regular updates to stakeholders. Stay current with industry trends and best practices related to cloud contact centers and customer experience. Ensure compliance with industry standards and best practices. Analyze test results and provide detailed reports on findings. Participate in agile ceremonies, providing input on quality assurance processes Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Run and execute complete User Acceptance Test alongside testers Proficient in writing user stories in JIRA High proficiency in defining top notch customer facing slides/presentations Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Roles And Responsibilities Stakeholder management (internal & external) Proficient in writing user stories in JIRA (typically for CCaaS) Facilitate workshops and meetings with cross-functional teams to ensure alignment on project goals. Assist in the testing and validation of cloud contact center solutions, ensuring they meet business needs Translate business requirements into technical specifications for development teams. Create process maps, use cases, and user stories to illustrate requirements and workflows. Monitor project progress and provide regular updates to stakeholders. Stay current with industry trends and best practices related to cloud contact centers and customer experience. CCaaS & Conversational AI demonstrations & Proof of Concepts to customers/prospects Develop and execute on project & analysis plans under the guidance of project manager CI CD – Git Repo, Git labs, AWS Pipeline , Azure Devops (any of these) Validate test requirement & analysis outcomes, recommendations with all stakeholders including the client team Collaborate with internal cross functional teams & leadership during project delivery engagements Build storylines and make presentations to the client team and/or PwC project leadership team Contribute to the knowledge, innovation and firm building activities CCaaS Domain Expertise Understanding of the Contact Centre as a Service domain Proficiency with CCaaS platforms (MS DCCP, Amazon Connect, Genesys Cloud, Cisco Webex CC, Cisco UCCE, PCCE, NICE CXOne, Calibrio, Verint, Genesys Engage) Stay up to date with industry trends, best practices, and emerging technologies related to CCaaS and conversational AI. End to End functional knowledge of Omni-Channel customer experience solutions (Conversational IVR, Chat Bots, Messaging Bots(WhatsApp, Fb, X) , Voice Bots, Email, Chat & SMS. This includes Unit Testing, Functional & Integration Testing. Proficient with CCaaS platform features, license types Capability to functionally understand the end to end CCaaS solution aspects including SIP , Network, CCaaS Application Development Basic Understanding of networking terminologies in CCaaS (underlay, overlay design) MPLS,SDWAN/Internet , BYOC , SBC/Media Gateways setup & configurations . What We Offer At PwC, we care for the mental & physical wellbeing of our people and respect the flexibility that is needed in these difficult times. Keeping these factors in mind, we have introduced policies around Work-from-Home. Anywhere and flexible working hours. Mid-year appraisal cycle to reward performance on time Opportunities to solve problems which matter to our clients and have a strong, long-lasting impacts Continuous learning and upskilling opportunities nurturing you to become a better leader and consultant of tomorrow. We provide you access to Massive Online Open Courses (MOOC) at no cost. A world class leadership to guide you on gaining expertise across various functions and a top notch diverse peer group to support you throughout the journey Interaction with the senior client leadership and a chance to meet them in person by visiting client locations (as needed) and/or permanent relocation Show more Show less

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Must Have Internal & External stakeholder management Familiarity with the CCaaS domain,CCaaS Application Development , contact center solution design In-depth knowledge of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE etc., including their architecture, functionalities, and application development, integration capabilities Governance & communication skills Hands-on configuration of CCaaS platform (MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One) includes, Implementation of Contact Centre platforms Instance creation & setup Configuration Application Development CCaaS integration with CRM ,ITSM & other host application SIP Trunking Understanding of the fundamental ingredients of enterprise integration including interface definitions and contracts; REST APIs or SOAP web services; SQL,MY SQL, Oracle , PostgreSQL , Dynamo DB, S3, RDS Provide effective real time demonstrations of CCaaS & AI (Bots) platforms High proficiency in defining top notch customer facing slides/presentations Proficiency in data visualization tools like Tableau, Power BI, Quicksight and others Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Professional And Educational Background BE / B.Tech / MCA / M.Sc / M.E / M.Tech /Master’s Degree /MBA Show more Show less

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Must Have Internal & External stakeholder management Familiarity with the CCaaS domain, In-depth functional knowledge of sell-service (IVR, Chat Bots) , omni channel & agent desktop applications) of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE Governance & communication skills Deeper techno functional CCaaS expertise for the platforms MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One. Analyze existing business processes and identify opportunities for improvement through technology. Translate business requirements into technical specifications for development teams. Create process maps, use cases, and user stories to illustrate requirements and workflows. Facilitate workshops and meetings with cross-functional teams to ensure alignment on project goals. Assist in the testing and validation of cloud contact center solutions, ensuring they meet business needs. Monitor project progress and provide regular updates to stakeholders. Stay current with industry trends and best practices related to cloud contact centers and customer experience. Ensure compliance with industry standards and best practices. Analyze test results and provide detailed reports on findings. Participate in agile ceremonies, providing input on quality assurance processes Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Run and execute complete User Acceptance Test alongside testers Proficient in writing user stories in JIRA High proficiency in defining top notch customer facing slides/presentations Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Show more Show less

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Product Manager for the Twilio Segment, Customer Data Platform About The Job This position is needed to drive the growth and evolution of Twilio Segment’s Warehouse Products, compliance capabilities and grow Segment’s partner community. Twilio Segment is a leader in the CDP space. Segment’s warehouse offerings enable customers to activate data from their data warehouse into actionable marketing moments for their users and is considered one of the market leaders. We’re looking for a product manager with technical chops, a good understanding of the CDP and/or data integrations space to lead the next chapter of growth for Segment’s warehouse products and strengthen Segment’s compliance posture. This person will also help grow the Segment partner ecosystem, launching new products and services that accelerate time to value, increase adoption and ultimately help Segment customers reach their customers. Responsibilities In this role, you’ll: Engage with customers and develop a deep understanding of the customer needs and outcomes, and translate these into actionable product improvements Research competitors, industry trends and bring a fresh perspective into how we grow the customer bases Partner closely with peer product managers, engineering, program management, marketing, GTM and support teams to launch new products and features Take a hands-on approach to ensure product development stays on track, removing obstacles and addressing issues as they arise. Bring strong developer centric, API first mindset, and a deep understanding of the data ecosystem to developing products, Explore new ideas and push the boundaries of what is possible when building, launching and iterating infrastructure or platform products to drive monetization opportunities for mid-market and large enterprise customers Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required Experience & Background:: 5+ years of product management and/or experience managing complex technical products preferably in developing data platforms, platform software or internal tools. Specifically, we’re looking for someone that is comfortable with developing programmable interfaces for API’s, SQL, Schema’s, etc, and has experience developing solutions for software engineers, data engineers, analysts and/or scientists Curiosity: Understanding and curiosity around the evolving customer data landscape and various regulations and technologies Clarity: Excellent written and communication skills. Experience brainstorming vague ideas and turning them into concrete specs working with engineering and design teams Adaptability: Good at dealing with ambiguity and clearly synthesizing actionable next steps Collaboration: Good at working with various market facing teams, working closely with engineering and design, and building relationships to get the job done and launch great products Agency: Self motivated to get things started without having to be told what to do, able to respond to situations dynamically, and is able to pull together domain experts to arrive at a solution Empathy: Approaches all situations with empathy for their co-workers and their customers Location This role will be remote, and based in India(only in Karnataka, Maharashtra, New Delhi, Tamilnadu, Telangana) Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more Show less

This role is for one of Weekday's clients Min Experience: 8 years Location: Bengaluru JobType: full-time Requirements As an SDE-3 in AI/ML, you will: Translate business asks and requirements into technical requirements, solutions, architectures, and implementations Define clear problem statements and technical requirements by aligning business goals with AI research objectives Lead the end-to-end design, prototyping, and implementation of AI systems, ensuring they meet performance, scalability, and reliability targets Architect solutions for GenAI and LLM integrations, including prompt engineering, context management, and agentic workflows Develop and maintain production-grade code with high test coverage and robust CI/CD pipelines on AWS, Kubernetes, and cloud-native infrastructures Establish and maintain post-deployment monitoring, performance testing, and alerting frameworks to ensure performance and quality SLAs are met Conduct thorough design and code reviews, uphold best practices, and drive technical excellence across the team Mentor and guide junior engineers and interns, fostering a culture of continuous learning and innovation Collaborate closely with product management, QA, data engineering, DevOps, and customer facing teams to deliver cohesive AI-powered product features Key Responsibilities Problem Definition & Requirements Translate business use cases into detailed AI/ML problem statements and success metrics Gather and document functional and non-functional requirements, ensuring traceability throughout the development lifecycle Architecture & Prototyping Design end-to-end architectures for GenAI and LLM solutions, including context orchestration, memory modules, and tool integrations Build rapid prototypes to validate feasibility, iterate on model choices, and benchmark different frameworks and vendors Development & Productionization Write clean, maintainable code in Python, Java, or Go, following software engineering best practices Implement automated testing (unit, integration, and performance tests) and CI/CD pipelines for seamless deployments Optimize model inference performance and scale services using containerization (Docker) and orchestration (Kubernetes) Post-Deployment Monitoring Define and implement monitoring dashboards and alerting for model drift, latency, and throughput Conduct regular performance tuning and cost analysis to maintain operational efficiency Mentorship & Collaboration Mentor SDE-1/SDE-2 engineers and interns, providing technical guidance and career development support Lead design discussions, pair-programming sessions, and brown-bag talks on emerging AI/ML topics Work cross-functionally with product, QA, data engineering, and DevOps to align on delivery timelines and quality goals Required Qualification Bachelor's or Master's degree in Computer Science, Engineering, or a related field 8+ years of professional software development experience, with at least 3 years focused on AI/ML systems Proven track record of architecting and deploying production AI applications at scale Strong programming skills in Python and one or more of Java, Go, or C++ Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerized deployments Deep understanding of machine learning algorithms, LLM architectures, and prompt engineering Expertise in CI/CD, automated testing frameworks, and MLOps best practices Excellent written and verbal communication skills, with the ability to distill complex AI concepts for diverse audiences Preferred Experience Prior experience building Agentic AI or multi-step workflow systems (using tools like Langgrah, CrewAI or similar) Familiarity with open-source LLMs (e.g., Hugging Face hosted) and custom fine-tuning Familiarity with ASR (Speech to Text) and TTS (Text to Speech), and other multi-modal systems Experience with monitoring and observability tools (e.g. Datadog, Prometheus, Grafana) Publications or patents in AI/ML or related conference presentations Knowledge of GenAI evaluation frameworks (e.g., Weights & Biases, CometML) Proven experience designing, implementing, and rigorously testing AI-driven voice agents - integrating with platforms such as Google Dialogflow, Amazon Lex, and Twilio Autopilot - and ensuring high performance and reliability What we offer? Opportunity to work at the forefront of GenAI, LLMs, and Agentic AI in a fast-growing SaaS environment Collaborative, inclusive culture focused on innovation, continuous learning, and professional growth Competitive compensation, comprehensive benefits, and equity options Flexible work arrangements and support for professional development Show more Show less

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Okta is seeking an experienced Software Test Engineer for our Identity Management Quality Engineering team. As part of product quality engineering, they need to ensure product releases are done with highest quality and reliability. Automation at every level is key for faster, robust and secure releases. The ideal candidate has solid experience in Java automation development, worked on scaling environments and has shown a passion to learn. Job Duties and Responsibilities: Automate API tests, End-to-End tests, reliability/scale tests Review requirements and design specs to develop relative test plans and test cases Work with engineering management to scope and plan engineering efforts Clearly communicate and document QE plans for scrum teams to review and comment Automate all critical features to maintain zero-debt cadence Release features with solid quality to customers Respond to Production issues/alerts and customer issues during on-call rotation Help with mentoring new hires and interns Minimum REQUIRED Knowledge, Skills, and Abilities: 6 months+ years of quality engineering with knowledge and hands-on test automation experience 6 months+ years experience with Selenium and/or API testing using Java 6 months+ years experience with Performance testing using Jmeter 6 months+ years of experience with (Splunk, Datadog, Grafana), SQL, Unix Experience with development of high-quality automation and software tests Ability to test software with minimum supervision and guidance Ability to quickly learn new technologies and provide input Education and Training: B.S. Computer Science or related field #LI-ASITRAY What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Key Responsibilities: Invoice Processing: Receive, review, and accurately process a high volume of vendor invoices, ensuring proper coding, authorization, and adherence to company policies and standard accounting principles. Perform 2-way or 3-way matching (PO, Invoice, Goods Receipt/Service Entry Sheet) for purchase order (PO) backed invoices. Handle non-PO invoices, ensuring correct general ledger (GL) coding and appropriate approvals. Verify VAT/EWT (Expanded Withholding Tax) compliance and proper documentation for international transactions. Resolve invoice discrepancies by collaborating with vendors, procurement, and other internal departments in a timely manner. Expense Management: Review and process employee expense reports, ensuring compliance with company travel and expense policies. Verify proper documentation, receipts, and adherence to corporate card guidelines. Reconcile corporate credit card statements and resolve discrepancies. Reconciliations & Reporting: Perform regular accounts payable reconciliations (e.g., vendor statements to GL). Assist in month-end and year-end closing activities related to Accounts Payable and expenses. Prepare various AP-related reports as required. Skills and Qualifications: Education: Graduate in Accounting, Finance, or related field. Experience: 1-2 years of experience in accounts payable or a related field. Technical Skills: Knowledge in using accounting software (e.g. Coupa, NetSuite, and Workday). Soft Skills: Strong attention to detail, analytical skills, problem-solving skills, excellent communication skills, and the ability to work independently and as part of a team. Other: Knowledge of accounting principles and practices #LI-Hybrid What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

Position: E-Commerce Manager Overview: The E-Commerce Manager will oversee our Shopify store, drive online sales through Meta ads, and implement automation for WhatsApp and email communications. This role combines technical know-how (front-end/back-end coding) with marketing and operational expertise to ensure a seamless shopping experience and scalable growth. Key Responsibilities: Shopify Store Management Build, customize, and maintain the Shopify site: theme edits (Liquid/CSS), app integrations, and page layouts. List new products: upload descriptions, high-quality images, pricing, variants, and SEO metadata. Monitor inventory levels, set up collections, and implement merchandising best practices (cross-sells, upsells). Meta Ads & Digital Marketing Develop, launch, and optimize Facebook/Instagram ad campaigns (audience targeting, creatives, A/B tests). Track ROAS, CPL, and other KPIs; adjust budgets, bids, and creatives to maximize ROI. Collaborate with design/creative teams to produce ad visuals and copy that align with brand guidelines. Technical Development & Troubleshooting Write or modify basic front-end (HTML, CSS, JavaScript) and back-end (Liquid, Shopify APIs, or Node.js/PHP) code for custom features. Integrate third-party tools (payment gateways, analytics scripts, plugins) and resolve technical issues (checkout errors, site speed). Coordinate with external developers or agencies for larger code-level tasks or migrations. Automation & Customer Communication Set up and manage WhatsApp automation flows: welcome messages, order updates, abandoned-cart reminders. Configure email marketing automations (via Klaviyo, Mailchimp, or similar): welcome series, post-purchase follow-ups, and re-engagement campaigns. Monitor open rates, CTRs, and reply rates; iterate on messaging and timing to improve conversion. Performance Monitoring & Reporting Generate weekly/monthly reports on website traffic (Google Analytics), conversion rates, average order value, and ad performance. Identify bottlenecks in the customer journey (e.g., drop-off in checkout) and recommend UX improvements. Conduct quarterly site audits (SEO, page speed, mobile responsiveness) and implement corrective actions. Customer Experience & Operations Collaborate with customer support to address site-related issues: tracking errors, payment failures, or product display glitches. Ensure product pages are up to date with accurate inventory, pricing, and promotional details. Work with fulfillment/warehouse teams to synchronize stock feeds, automate order routing, and optimize packaging options. Qualifications & Skills: E-Commerce Platform Expertise: 2+ years managing Shopify stores (theme customization, app integrations, leak-proof product listings). Digital Advertising Proficiency: Hands-on experience running and optimizing Meta (Facebook/Instagram) ad campaigns; strong grasp of ad manager and pixel setup. Technical & Coding Skills: Solid understanding of front-end web technologies (HTML, CSS, JavaScript). Familiarity with Shopify’s Liquid templating language and basic back-end scripting (Node.js, PHP, or similar). Comfortable troubleshooting site errors, installing plugins, and modifying API integrations. Automation & CRM Tools: Experience with WhatsApp Business API or tools like Twilio/MessageBird for messaging flows. Proficient in email automation platforms (Klaviyo, Mailchimp, or similar) for setting up flows and segmenting audiences. Analytical & Reporting Skills: Ability to interpret Google Analytics, Shopify reports, and ad dashboards; derive actionable insights. Strong Excel/Google Sheets skills for data manipulation and custom reporting. Soft Skills & Organization: Detail-oriented: ensures product listings, pricing, and promotions are error-free. Excellent project management: juggle website updates, ad launches, and automation rollouts while meeting deadlines. Clear communicator: liaise between marketing, design, customer support, and external developers effectively. Preferred (Not Required): Certification in Shopify development or Facebook Blueprint. Experience with other platforms (WooCommerce, Magento) or advanced analytics tools (Looker Studio, Power BI). Basic graphic design skills (e.g., Canva, Photoshop) for quick banner or ad creative tweaks. Job Types: Full-time, Permanent, Fresher Pay: ₹22,690.43 - ₹35,785.39 per month Benefits: Flexible schedule Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): How quickly can you join and start working if you are offered this job? Work Location: In person Application Deadline: 12/06/2025

POCKYDOC Your Pocket-sized Health Partner Job Title: WhatsApp Business Integration Specialist - Intern (PockyDoc) About the Role: We’re seeking a WhatsApp Business Integration Specialist to bring PockyDoc’s mission of accessible, intelligent family healthcare into the palm of every user’s hand. You will architect and implement WhatsApp-based workflows that allow users to book consultations, schedule home visits, access health summaries, and engage with our platform — all within the WhatsApp interface. Think Bank-style WhatsApp automations — but for healthcare. Responsibilities: Set up and manage WhatsApp Business API via Meta Cloud API or providers like Twilio, Gupshup, or 360dialog Build interactive flows for: Doctor onboarding Patient consultations Home visit requests Feedback and follow-ups Connect WhatsApp to PockyDoc's website, mobile app , and internal CRM via backend APIs Create secure user journeys that include button clicks, smart replies, and web/app redirects Automate feedback collection , consult summaries , and appointment reminders Ensure data security and healthcare compliance (HIPAA-style best practices for India) Set up fallback support routing for human escalation Collaborate with design, strategy, and tech teams to reflect PockyDoc’s voice and vision Required Skills: Experience with WhatsApp Business API Proficiency in Node.js or Python Familiarity with webhooks, chat automation, and JSON message templates Strong understanding of tools like Twilio, 360dialog, WATI, Gupshup, or Meta Cloud API Understanding of data protection in healthcare/fintech sectors Ability to design seamless chat UX with quick replies, CTAs, and deep links Bonus: NLP and AI experience with ChatGPT, Rasa, Dialogflow, etc. Output Goals: Launch key WhatsApp flows by July 1, 2025 (Doctor's Day) Enable onboarding, scheduling, and summary delivery via WhatsApp Integration of ABHA login, Aadhaar/insurance document handling Future readiness for multilingual support and voice commands  Bonus if you have: Experience in telehealth, fintech , or family-tech Knowledge of Indian digital health stack (ABHA, DigiLocker, NDHM) Start-up spirit and rapid iteration ability Stipend: 8-10K INR This is a temporary project-based role. Show more Show less

Essential duties & Responsibilities: Design, develop, and maintain Twilio-based solutions for Call center applications Specialized expertise in Twilio Flex, including customization, configuration, and integration with other systems. Collaborate with cross-functional teams to understand business requirements and implement communication solutions using Twilio APIs and Twilio Flex Integrate Twilio services with existing systems and applications to enhance communication capabilities. Build and optimize Twilio flex workflows for SMS, Voice, and other communication channels. Troubleshoot and resolve issues related to Twilio implementation and integration. Stay updated on the latest Twilio features, best practices, and industry trends to ensure the effective use of Twilio services. Create and maintain documentation for Twilio implementations, configurations, and customizations. Manage your work through the use of Github, Jira, and Twilios build/deploy systems. Refactor and reduce technical debt in your services. Actively participate in Design, Code review, Backlog grooming, Agile ceremonies and work with team members to meet teams sprint commitments. Requirements: 7+ years experience writing production-grade code in a modern programming language (language agnostic) 4+ years experience building UI products using frontend frameworks Proven experience as a Twilio Developer or similar role, with a strong focus on Twilio flex. Strong proficiency in Twilio APIs and services, including but not limited to SMS, Voice, and Messaging. Hands-on experience with programming languages such as JavaScript, Node.js, TypeScript, React (or similar frameworks), and CSS Experience implementing and integrating messaging platforms such as WhatsApp, WeChat, and others. Solid understanding of web development technologies and RESTful APIs. Familiarity with cloud platforms (e.g., AWS, Azure) and containerization technologies. Excellent problem-solving skills and the ability to work independently or collaboratively in a team environment. Strong communication skills to interact with team members, stakeholders, and clients. Desired : Experience with prompt engineering and building application experiences with LLMs Strong understanding of UX patterns and are passionate about building intuitive UIs that customers will love.

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Must Have Internal & External stakeholder management Familiarity with the CCaaS domain,CCaaS Application Development , contact center solution design In-depth knowledge of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE etc., including their architecture, functionalities, and application development, integration capabilities Governance & communication skills Hands-on configuration of CCaaS platform (MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One) includes, Implementation of Contact Centre platforms Instance creation & setup Configuration Application Development CCaaS integration with CRM ,ITSM & other host application SIP Trunking Understanding of the fundamental ingredients of enterprise integration including interface definitions and contracts; REST APIs or SOAP web services; SQL,MY SQL, Oracle , PostgreSQL , Dynamo DB, S3, RDS Provide effective real time demonstrations of CCaaS & AI (Bots) platforms High proficiency in defining top notch customer facing slides/presentations Proficiency in data visualization tools like Tableau, Power BI, Quicksight and others Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Professional And Educational Background BE / B.Tech / MCA / M.Sc / M.E / M.Tech /Master’s Degree /MBA Show more Show less

Position: DevOps Engineer Experience Required: Minimum 4 Years Job Location: Mohali Job Overview: We are seeking a highly skilled DevOps Engineer to join our dynamic team. The ideal candidate will have strong expertise in deployment strategies, database management, cloud infrastructure, CI/CD pipelines, and system architecture. This role demands hands-on experience in modern DevOps tools, cloud technologies, and a proactive approach to system optimization, monitoring, and scalability. Key Responsibilities: Deployment Strategies and System Architecture: Design and implement robust deployment strategies for scalable applications. Architect and manage systems for high availability and disaster recovery. Future implementation of Kafka for messaging and stream processing. Database Management: Manage and optimize ScyllaDB, MongoDB, PostgreSQL, Redis, and Elasticsearch. Ensure regular backups and effective recovery processes. Infrastructure and Automation Tools: Design, deploy, and manage infrastructure using Terraform, Kubernetes, and ArgoCD. Develop and maintain CI/CD pipelines with GitHub Actions. Manage load balancers (ELB), Istio service mesh, and server configuration using tools like NGINX. Utilize K9s for infrastructure management and K6.io for stress and load testing. Monitoring and Performance Optimization: Implement monitoring and alerting solutions using Prometheus, Loki, and Grafana. Ensure optimal performance and uptime of all systems. Cloud and AWS Management: Manage AWS EKS, ECR, IAM roles, and service accounts. Optimize AWS services, including S3 integration, EFS, and Karpenter. Oversee access key management, SSH management, and security best practices. File and Resource Management: Manage AWS EFS for scalable storage solutions. Implement MapBox integration for location-based services. Communication and Domain Management: Set up and manage Twilio, MailGun, cloud PBX, and VoIP systems for company communications. Handle domain management and SSL integration. Application and Vendor Management: Obtain approvals for Play Store app management. Handle legal documentation and approvals from US vendors for SMS or voice call activations. Required Skills and Tools Expertise: Databases: ScyllaDB, MongoDB, PostgreSQL, Redis, Elasticsearch. Infrastructure: Terraform, Kubernetes, ArgoCD, GitHub Actions, AWS (EKS, ECR, ELB, IAM), Karpenter. Monitoring: Prometheus, Loki, Grafana. File Management: AWS EFS, S3, MapBox. Communication Tools: Twilio, MailGun, Cloud PBX, VoIP. System Tools: NGINX, Istio, K9s, K6.io. Other Expertise: SSL, access key management, SSH management, legal documentation. Why Join Us? Be part of a forward-thinking team driving innovation. Work on challenging projects with modern tools and technologies. Collaborate in a growth-oriented environment with opportunities for skill development. Show more Show less

We are looking for an experienced Zoho Developer to join our technology team. The ideal candidate will be proficient in Zoho CRM, Zoho Creator, and other core Zoho products including Desk, Books, and Projects. You will be responsible for customizing Zoho applications, integrating them with third-party tools like Twilio, and developing solutions that align with our business needs. Key Skills: Zoho CRM Deluge Scripting Zoho CreatorZoho Desk, Zoho Books, Zoho Projects API Integration Zoho Analytics Automation Workflows JavaScript Roles and Responsibilities: Zoho Customization Specialist Customize Zoho products (CRM, Creator, Desk, Books, Projects, etc.) to fit business requirements. Design and manage workflows, custom fields, layouts, and automation within the Zoho ecosystem. Zoho Integrator Integrate Zoho applications with third-party tools, especially Twilio, using REST APIs and webhooks. Set up and maintain smooth data flows between Zoho and external platforms. Application Developer Build and enhance custom applications using Zoho Creator. Develop automation scripts and logic using Deluge. Support Analyst Provide technical support and troubleshoot Zoho issues for internal stakeholders. Implement quick resolutions and long-term fixes for identified problems. Business Analyst Work with business teams to understand requirements and processes. Translate functional requirements into effective Zoho configurations and apps. Data Manager Manage data migration, cleansing, and transformation within Zoho tools. Ensure data integrity, security, and performance optimization. Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field. 4–6 years of hands-on experience with Zoho CRM, Zoho Creator, and related Zoho products (Desk, Books, Projects). Proficiency in Deluge scripting and building automation workflows. Experience in API integration and working with tools like Twilio. Strong understanding of CRM best practices, data structure, and user access control. Knowledge of JavaScript for extending Zoho functionality. Excellent problem-solving, communication, and interpersonal skills. Preferred Qualifications: Zoho Creator Certified Developer (preferred but not mandatory). Experience with agile/scrum methodology and project tracking tools. Familiarity with advanced Zoho products like Zoho Analytics. Understanding of business process automation across departments. Job Type: Full-time Pay: ₹12,873.42 - ₹60,194.53 per month Benefits: Flexible schedule Health insurance Schedule: Day shift Monday to Friday Work Location: In person

IMPORTANT:- This is a WORK FROM OFFICE full time Job. Don't apply if you are looking for Remote work . Apply if you are willing to relocate Vadodara, Gujarat. Key Requirement: Learning ability "I can do it" approach. Ready to face challenges and find new ideas. Hunger to learn more Responsibilities of Cake/MVC PHP Developers: 0-1 Years of Experience in related fields, freshers can apply too. Work closely with the IT team in completing projects. Troubleshoot and fix any issues relating to PHP programs. Ensure smooth operations of web processes and infrastructure. Developing back-end portals with an optimized database. Responding to integration requests from front-end developers. Create documentation for software created. Utilize source debuggers and write or modify client software. Requirements for PHP Developer: Work closely with the IT team in completing projects. Core PHP and WordPress skills required. Troubleshoot and fix any issues relating to PHP programs. Strong knowledge of PHP web frameworks (Yii, Laravel, CodeIgniter) Understanding of MVC design patterns Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 Familiarity with SQL/NoSQL databases and their declarative query languages and knowledge on WebSocket's, Twilio, HelloSign, slim, swagger postman. Hands-on Angular, CouchDB and/or MongoDB Proficient with code versioning tools including Git, Mercurial, CVS, and SVN. Excellent problem-solving, communication, and interpersonal skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Food provided Schedule: Day shift Monday to Friday Work Location: In person

IMPORTANT:- This is a WORK FROM OFFICE full time Job. Don't apply if you are looking for Remote work . Apply if you are willing to relocate Vadodara, Gujarat. Key Requirement: Learning ability "I can do it" approach. Ready to face challenges and find new ideas. Hunger to learn more Responsibilities of Cake/MVC PHP Developers: 0-1 Years of Experience in related fields, freshers can apply too. Work closely with the IT team in completing projects. Troubleshoot and fix any issues relating to PHP programs. Ensure smooth operations of web processes and infrastructure. Developing back-end portals with an optimized database. Responding to integration requests from front-end developers. Create documentation for software created. Utilize source debuggers and write or modify client software. Requirements for PHP Developer: Work closely with the IT team in completing projects. Core PHP and WordPress skills required. Troubleshoot and fix any issues relating to PHP programs. Strong knowledge of PHP web frameworks (Yii, Laravel, CodeIgniter) Understanding of MVC design patterns Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 Familiarity with SQL/NoSQL databases and their declarative query languages and knowledge on WebSocket's, Twilio, HelloSign, slim, swagger postman. Hands-on Angular, CouchDB and/or MongoDB Proficient with code versioning tools including Git, Mercurial, CVS, and SVN. Excellent problem-solving, communication, and interpersonal skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Food provided Schedule: Day shift Monday to Friday Work Location: In person

WeSolveForYou is a dynamic team of strategy-driven professionals dedicated to helping businesses achieve exponential sales growth. Through our Omni Channel approach, we diversify online and offline channels, optimize sales strategies, and position products effectively for target customers. Our services encompass brand presence enhancement, sales boost via Omni Channel strategies, sales strategy optimization, cost reduction in marketing and sales, and strategic product positioning. Role Overview: We are looking for a Customer Retention Specialist to drive engagement, loyalty, and conversions through strategic Email & WhatsApp Marketing campaigns. The ideal candidate will develop, execute, and optimize retention strategies to enhance customer lifetime value and improve brand loyalty. Key Responsibilities: Retention Strategy: Develop and implement targeted customer retention campaigns via Email & WhatsApp to drive repeat purchases and brand loyalty. Campaign Execution: Plan, create, and execute automated and personalized Email & WhatsApp flows, including welcome sequences, abandoned cart reminders, post-purchase engagement, and reactivation campaigns. Segmentation & Personalization: Utilize customer data to segment audiences and tailor messaging based on behavior, purchase history, and engagement patterns. Content & Copywriting: Craft compelling and conversion-driven copy for Email and WhatsApp messages, ensuring brand consistency and engagement. Performance Analysis: Monitor key retention metrics such as open rates, click-through rates (CTR), conversion rates, and churn rates. Optimize campaigns based on insights. Automation & CRM Management: Work with CRM and marketing automation tools (e.g., Klaviyo, MoEngage, Gupshup, Twilio, etc.) to set up and manage customer journeys. A/B Testing & Optimization: Continuously test subject lines, content, sending times, and messaging formats to maximize engagement and retention. Compliance & Best Practices: Ensure adherence to email and WhatsApp marketing compliance guidelines (e.g., GDPR, TCPA, DND regulations). Qualifications & Requirements: 1+ years of experience in Email & WhatsApp Marketing for full time, preferably in an eCommerce or D2C brand. Hands-on experience with Klaviyo, MoEngage, Gupshup, Twilio, Mailchimp, or similar marketing automation tools. Strong understanding of customer segmentation, personalization, and engagement strategies. Excellent copywriting and communication skills with a data-driven approach. Proficiency in analyzing marketing performance metrics and deriving actionable insights. Knowledge of WhatsApp Business API and experience in managing large-scale WhatsApp campaigns is a plus. Prior experience in a digital agency or D2C/eCommerce brand is mandatory. Show more Show less

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 8+ years of hands on experience Must Have Internal & External stakeholder management Forecast & define project milestones/timelines Familiar on estimation models (Fixed Bid, T&M) Familiarity with the CCaaS domain,CCaaS Application Development , contact center solution design. In-depth knowledge of CCaaS platforms like MS DCCP, Amazon Connect , NICECXOne, Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE etc., including their architecture, functionalities, and application development, integration capabilities Governance & communication skills Hands-on configuration of CCaaS platform (MS DCCP, Amazon Connect/ Genesys Cloud/NICE CXOne) includes, Implementation of Contact Centre platforms ,Instance creation & setup ,Configuration ,Application Development ,CCaaS integration with CRM , ITSM & other host application ,SIP Trunking Understanding of the fundamental ingredients of enterprise integration including interface definitions and contracts; REST APIs or SOAP web services; SQL,MY SQL, Oracle , PostgreSQL , Dynamo DB, S3, RDS Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Work on high volume presales consulting engagements including solution design document definition, commercial construct (CCaaS) High proficiency in defining top notch customer facing slides/presentations Proficiency in data visualization tools like Tableau, Power BI, Quicksight and others Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Preferred Skills Add here AND change text color to black or remove bullet and section title if not applicable Minimum Years Experience Required Add here AND change text color to black or remove bullet and section title if not applicable Additional Application Instructions Add here AND change text color to black or remove bullet and section title if not applicable Show more Show less

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge. As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights. Years of Experience: Candidates with 4+ years of hands on experience Must Have Internal & External stakeholder management Familiarity with the CCaaS domain, CCaaS Testing In-depth testing hands-on knowledge of sell-service(IVR, Chat Bots) , omni channel & agent desktop applications) of CCaaS platforms like MS DCCP, Amazon Connect , NICE CXOne, , Genesys Cloud , Cisco Webex CC, Cisco HCS, UCCE/PCCE Governance & communication skills Hands-on Testing configuration of CCaaS platform (MS DCCP, Amazon Connect, Genesys Cloud/NICE CX One) includes, Develop and execute test plans, test cases, and test scripts for cloud contact center applications Conduct functional, regression, performance, and security testing. Collaborate with developers, product managers, and other stakeholders to understand requirements and define testing strategies. Identify, document, and track defects using a bug tracking system. Perform API testing and integration testing of third-party services. Hands-on proficiency with testing tools say Cyara, Hammer etc Ensure compliance with industry standards and best practices. Analyze test results and provide detailed reports on findings. Participate in agile ceremonies, providing input on quality assurance processes Understanding of the fundamental ingredients of enterprise integration including interface definitions and contracts; REST APIs or SOAP web services; SQL,MY SQL, Oracle , PostgreSQL , Dynamo DB, S3, RDS Provide effective real time demonstrations of CCaaS & AI (Bots) platforms Run and execute complete User Acceptance Test Proficient in Bug Tracking tool(JIRA) High proficiency in defining top notch customer facing slides/presentations Nice To Have Experience in CPaaS platforms (Twilio, Infobip) for synergies between Communication Platform As A Service & Contact Center As a Service Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services for scalable data storage, processing, and analytics Work on high velocity Presales solution consulting engagements (RFP, RFI, RFQ) Define industry specific use cases (BFS & I, Telecom, Retail, Manlog etc) Defining Business Case Show more Show less

We are looking for a skilled and enthusiastic Android Developer to join our mobile development team. The ideal candidate will have a strong foundation in Android app development and a keen interest in building robust, user-centric applications. You will be responsible for developing new features, improving existing functionality, and ensuring app stability and performance. Experience: 2 to 3 Years Location: Chennai Responsibilities Design and build advanced applications for the Android platform using Kotlin and Java Collaborate with cross-functional teams to define, design, and implement new features Integrate third-party services such as payment gateways, SMS/email providers, and Firebase for push notifications and analytics Ensure the performance, quality, and responsiveness of applications through unit testing and code reviews Work with RESTful APIs and JSON data formats to connect with backend services Fix bugs and performance bottlenecks, and continuously optimize the app Participate in the complete app lifecycle: concept, design, build, test, deploy, and release Work closely with UI/UX designers to translate designs and wireframes into high quality code Participate in code versioning using Git and follow standard branching/merging practices Submit Android applications for client review and release them to the Google Play Store Support integration with hardware components (e.g., GPS, Bluetooth, BLE), if required Requirements 2–3 years of hands-on experience in Android development Strong knowledge of Android SDK, Kotlin, Java, and Android architecture components Experience with Android debugging, testing frameworks, and app performance tools Proficiency in integrating third-party services like: Payment gateways (Razorpay, Stripe, etc.) SMS and email providers (Twilio, SendGrid, etc.) Firebase for push notifications, analytics, and crash reporting Experience with version control systems, especially Git Good understanding of mobile UI/UX design standards and platform-specific guidelines Familiarity with backend integration, API documentation, and working alongside backend teams Ability to write clean, maintainable code and clear technical documentation Strong communication and collaboration skills Good to Have Experience with React Native projects or iOS mobile development Exposure to UX design discussions and applying platform-specific best practices Familiarity with CI/CD pipelines and app deployment workflows Job Type: Full-time Schedule: Day shift Application Question(s): Your Current CTC Your Expected CTC Your Notice Period Experience: work: 2 years (Required) Location: Chennai, Tamil Nadu (Required) Work Location: In person Expected Start Date: 01/07/2025

🚀 Job Opening: Senior Tech Lead / Head of Engineering – PHP + MySQL 📍 Location: Mysore 💼 Experience: 5–10 years 💰 CTC Range: ₹12 – ₹20 LPA (based on capability) 🕒 Work Mode: Full-Time (On-site preferred) 📢 Reporting to: Founder & CEO 🏢 About BhashSMS BhashSMS is a leading messaging platform serving 2+ lakh businesses across India with Bulk SMS, WhatsApp Business API, and RCS solutions. We’re scaling fast and building a team that can power the next phase of hypergrowth. The founder has been the hands-on tech owner for years. Now, we're looking for a Senior Tech Lead / Head of Engineering to take charge, build the tech team, and lead product execution end-to-end . 🎯 About the Role This is a high-ownership, high-impact role. You’ll work directly with the CEO to take over our core tech stack, manage dev processes, and scale our systems to handle millions of requests daily. You’ll build the future tech team, introduce structure, and ensure we can deliver fast, reliably, and securely. 🔧 Responsibilities 🛠️ Engineering Ownershi pTake full ownership of our PHP + MySQ L product stac kRefactor legacy code, build scalable APIs, improve performanc eLead feature design, implementation, and deploymen t 🧑 ‍💻 Tech Ops & Dev OpsMana ge Linux servers, cron jobs, queues, error logs, back upsHandle performance optimization, uptime, monitoring & alert i ng 📦 Product Execut ionTranslate business needs from sales/marketing/support into t echDrive development of new tools (e.g., lead routing, campaign automation, dashboar d s) 👨‍👩‍👧‍👦 Team BuildingHire, onboard, and mentor 1–2 junior developers in the nex t 60 daysSet up Git, coding standards, review processes, and deployment w or kflows 🔐 Security & C omplianceMaintain data security and ensure infrastructure compliance with WhatsApp and SMS provider req u irements 🧠 Must-Ha ve Skills5–10 years in PHP development (Laravel or Core PHP)Deep MySQL experience: joins, triggers, indexes, large datasetsExperience with Linux server management (LA MP stack)Hands-on DevOps: cron, queues, failover, log s, alertsGit version control, CI/ CD basicsPrior experience building or maintaining high-scale platformsAbility to work with minimal supervision and high accou n t ability ✅ Bon us PointsExperience with Twilio, WhatsApp Business API, or other messa ging APIsRedis/Memcached knowledgePrior team-building or mentoring e xperienceHas handled ₹10+ Cr scale backend o p e rations 🎁 What We OfferDirect access to the CEO and real decision-mak ing powerHigh impact on product, speed, and compan y roadmapFreedom to implement your own systems and processesFast career path to CTO / VP En gineeringA stable and growing business with high transacti o n volume Show more Show less

We are a leading software development company that specialises in innovative financial and cryptocurrency solutions. We are at the forefront of the digital finance revolution, with a prestigious portfolio that includes a top European crypto exchange, an innovative fintech banking system for South Africa, and a suite of products such as Crypto Exchange, Forex & Stock Exchange, MT5 Development, Crypto Wallet, NFT marketplaces, Crypto gaming platforms, Neo banking software, and Blockchain Consensus mechanisms development. Role Overview: We are seeking a skilled Back End Developer proficient in NodeJS. In this role you will conceptualise and contribute to blockchain-enabled initiatives, collaborating with the rest of the Team on building and maintaining solutions using Node.js. The primary focus will be on the development of all server-side logic, definition, and maintenance of the central database, ensuring high performance and responsiveness to requests from the front-end. The successful candidate will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. Key Responsibilities: ● Integration of user-facing elements developed by front-end developers with server-side logic. ● Writing reusable, testable, and efficient code ● Design and implementation of low-latency, high-availability, and performant applications ● Implementation of security and data protection ● Integration of data storage solutions ● Works with the product team to understand project requirements. ● Support existing features and develop new ones. ● Maintain a high-quality codebase, tested, secure and up to date. ● Identify and resolve problems before they arise. ● Optimise applications for maximum speed and scalability. ● Work on the backend, set up an automatic response to user interaction. Database. ● Responsible for managing the interchange of data between the server and the users. ● Solve problems independently, working with new technologies to create quick solutions. ● Follow proper documentation for changes in application and further updates. ● Reviews, provide comments and suggestions, work with cross functional teams to achieve goals. ● Experience working with agile methodologies. ● Participate actively in team collaborations and peer code reviews. Qualifications & Skills: ● Engineering degree B.E/B.Tech/MCA/M.Tech/M.Sc. ● Deep understanding of Node.js core concepts, asynchronous programming, and its event- driven architecture. ● A minimum of 4 years coding in Node JS and 5 years as a Backend Developer. ● Experience with popular Node.js frameworks like Express.js. ● Hands-on experience with PostgreSQL, Redis, and MongoDB. ● Familiarity with Blockchain technology. ● Proven experience in performance tuning, debugging, and monitoring. ● In-depth knowledge of developing scalable and highly available RESTful APIs using NodeJS. ● Experience in CI/CD principles, troubleshooting in a distributed services environment. ● Experience with container platforms such as Docker and Kubernetes. ● Familiarity with third-party API integrations, e.g., Twilio, SendGrid, Google ● Understanding of Single-Sign-on or token-based authentication mechanisms. ● Knowledge of task/message queues, including AWS, Microsoft Azure, RabbitMQ, Pushpin, and Kafka. ● Preferred experience in the Fintech/Banking sector, especially with Crypto platforms and technologies. ● Skills in profiling and optimising both server-side applications and database queries for high performance. ● Ability to design and implement microservices and understand inter-service communication patterns. ● Experience with implementing real-time updates and communication using WebSockets. ● Prior experience with encryption and security protocols. ● Skills in writing unit, integration, and end-to-end tests. ● Familiarity with testing frameworks like Mocha, Chai, or Jest. ● Problem-solving abilities. ● Strong communication skills to collaborate with other team members, stakeholders, and potentially regulatory bodies. Show more Show less

Job Summary: We are seeking a detail-oriented and performance-driven Email Marketing Executive who will be responsible for planning, creating, executing, and optimizing email, SMS, and WhatsApp campaigns. The ideal candidate will also possess skills in automation strategy building, audience segmentation, and analytics to improve customer engagement and ROI across multiple messaging platforms. Key Responsibilities: 1. Campaign Management Create, schedule, and manage high-performing email, WhatsApp, and SMS campaigns. Write and proofread compelling email copy, subject lines, and call-to-actions. Set up automation workflows for welcome series, re-engagement, cart abandonment, feedback, and promotional journeys. Develop lifecycle and drip campaigns based on customer behavior and segmentation. 2. Strategy & Planning Build and execute multi-channel marketing strategies across email, WhatsApp, and SMS. Collaborate with content, design, product, and CRM teams to ensure campaign alignment with overall goals. Define KPIs, A/B test campaign elements, and suggest improvements based on insights. 3. Audience Segmentation & Personalization Segment the audience based on purchase history, behavior, demographics, and engagement levels. Personalize communication to improve open and conversion rates. 4. Tools & Platform Management Manage tools such as: Email: Mailchimp, Klaviyo, ActiveCampaign, Sendinblue, HubSpot SMS: Twilio, MSG91, Textlocal, Kaleyra WhatsApp: WATI, Interakt, Zoko, Gupshup, Twilio WhatsApp API Automation: MoEngage, WebEngage, Customer.io, Omnisend CRM: Zoho CRM, Salesforce, Freshsales 5. Analytics & Reporting Track and report on performance metrics including open rates, CTR, bounce rates, conversions, and ROI. Use Google Analytics, UTM tracking, and platform analytics to optimize campaigns. Requirements: Bachelor's degree in Marketing, Communications, or a related field. 2+ years of experience in email marketing; experience in SMS/WhatsApp marketing is a must. Strong knowledge of email regulations (CAN-SPAM, GDPR) and deliverability best practices. Proficiency with HTML/CSS for emails is a plus. Analytical mindset with strong problem-solving skills. Excellent written communication skills. Job Summary: We are seeking a detail-oriented and performance-driven Email Marketing Executive who will be responsible for planning, creating, executing, and optimizing email, SMS, and WhatsApp campaigns. The ideal candidate will also possess skills in automation strategy building, audience segmentation, and analytics to improve customer engagement and ROI across multiple messaging platforms. Key Responsibilities: 1. Campaign Management Create, schedule, and manage high-performing email, WhatsApp, and SMS campaigns. Write and proofread compelling email copy, subject lines, and call-to-actions. Set up automation workflows for welcome series, re-engagement, cart abandonment, feedback, and promotional journeys. Develop lifecycle and drip campaigns based on customer behavior and segmentation. 2. Strategy & Planning Build and execute multi-channel marketing strategies across email, WhatsApp, and SMS. Collaborate with content, design, product, and CRM teams to ensure campaign alignment with overall goals. Define KPIs, A/B test campaign elements, and suggest improvements based on insights. 3. Audience Segmentation & Personalization Segment the audience based on purchase history, behavior, demographics, and engagement levels. Personalize communication to improve open and conversion rates. 4. Tools & Platform Management Manage tools such as: Email: Mailchimp, Klaviyo, ActiveCampaign, Sendinblue, HubSpot SMS: Twilio, MSG91, Textlocal, Kaleyra WhatsApp: WATI, Interakt, Zoko, Gupshup, Twilio WhatsApp API Automation: MoEngage, WebEngage, Customer.io, Omnisend CRM: Zoho CRM, Salesforce, Freshsales 5. Analytics & Reporting Track and report on performance metrics including open rates, CTR, bounce rates, conversions, and ROI. Use Google Analytics, UTM tracking, and platform analytics to optimize campaigns. Requirements: Bachelor's degree in Marketing, Communications, or a related field. 3+ years of experience in email marketing; experience in SMS/WhatsApp marketing is a must. Strong knowledge of email regulations (CAN-SPAM, GDPR) and deliverability best practices. Proficiency with HTML/CSS for emails is a plus. Analytical mindset with strong problem-solving skills. Excellent written communication skills. Show more Show less

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Business Solution Analyst Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. About The Job Twilio is looking for a Salesforce Administrator to join the Sales Automation team. This role is ideal for someone with a solid understanding of the Salesforce.com platform looking to take the next step in their career and get more exposure into the operational processes that drive systems designs. Responsibilities As a Salesforce Administrator in our Sales Automation team, you will get to know our unique business processes and how to build and maintain the systems that power them. In this role, you will be responsible for improving our Salesforce.com platform and ensuring data excellence across the organization. You will be challenged to think creatively about how to reshape existing processes to become more efficient and your work will be integral to supporting impactful programs managed by the team to contribute to the success of the sales team and support Twilio’s fast growth. Assist project managers in various work streams on Salesforce.com Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale. Work with program managers and stakeholders to uncover process gaps and develop elegant solutions Understand and fix existing system problems on a daily basis Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility. Collaborate with cross-functional teams, including developers, business analysts, and stakeholders. Leadership skills to mentor junior administrators and provide guidance on best practices. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required 2+ years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows) Must have hands on experience with process automation tools especially flows Demonstrated ability to understand business needs and translate requirements into technical solutions Salesforce Certified Administrator Strong presentation, communication, and facilitation skills Comprehensive experience on debugging and troubleshooting in Salesforce Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller scale projects. Knowledge on Salesforce.com configuration best practices Desired 1+ year of experience designing or developing on Salesforce (Apex) Experience working with and managing large data sets Industry experience in automating and auditing large volumes of data Experienced developing Lightning Components in Salesforce Lightning Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi) Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Show more Show less