441 Twilio Jobs - Page 7

Required Skills & Qualifications Programming Languages & Frameworks: 4-5+ years of professional experience in Python development. 2+ years of experience with Django (Django REST Framework a strong plus). Data & Databases: Strong expertise in PostgreSQL: schema design, writing optimized SQL (indexes, partitions), migrations (Django migrations). Comfortable designing star-schema/dimension-fact table models. Experience with CSV/JSON parsing libraries (e.g., pandas, csv, dictreader) and writing resilient ETL scripts. Web Scraping & Automation: Hands-on experience with headless-browser automation tools such as Selenium or Playwright (Python bindings). Familiarity with handling OTP/2FA flows programmatically (e.g., integrating with Twilio, Vault, or custom prompt workflows). API Development & Security: Proficient building, testing, and documenting RESTful APIs (Django REST Framework, DRF serializers, viewsets). Strong understanding of JWT or token-based authentication, secure session management, and role-based ACL. Scheduling & Background Jobs: Experience setting up CRON, APScheduler, Celery (with Redis/RabbitMQ), or equivalent for periodic job orchestration. Knowledge of implementing retry logic, backoff strategies, and idempotency for long-running tasks. DevOps & Deployment: Familiar with Docker and containerization best practices for Python applications. Experience writing CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins). Exposure to cloud platforms (AWS, GCP, or Azure), specifically RDS or managed PostgreSQL, EC2/ECS, and secrets management (AWS Secrets Manager, Parameter Store). Logging & Monitoring: Skilled in integrating structured logging (with logging, StructLog, or log aggregation services like ELK/Elastic Stack, Splunk). Familiarity with error-tracking tools (e.g., Sentry) and writing health-check endpoints. Other Technical Skills: Proficient in Git version control, code reviews (GitHub/GitLab). Ability to write unit tests (pytest, Django TestCase) and integration tests. Strong understanding of REST API performance optimization and caching strategies (Redis/memcached). Soft Skills: Excellent problem-solving skills and attention to detail. Strong communication skills to collaborate with product owners, data analysts, and frontend developers. Self-motivated, able to prioritize tasks, and deliver on aggressive timelines. Familiarity with Agile/Scrum methodologies; comfortable working in sprints, attending stand-ups, and refining user stories. NP : Immediate to 30 Days preferred.

We are seeking a WhatsApp Integration Specialist to implement intelligent, prompt-based communication workflows via WhatsApp using the WhatsApp Business API and third-party platforms (e.g., Twilio, Gupshup, 360dialog). The role focuses on creating smart, automated messaging flows for service bookings, follow-ups, reminders, and customer interactions. You’ll work closely with our backend and product teams to deliver a reliable, user-friendly experience. Responsibilities Set up & manage WhatsApp Business API and platform integrations Design and deploy chatbot flows for booking, reminders, and customer updates Automate responses & handoffs via webhook triggers Ensure compliance, data privacy, and system reliability Monitor, troubleshoot, and continuously improve messaging workflows 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬: Hands-on experience with WhatsApp Business API and integration tools Proven ability to build end-to-end chatbot workflows for service-oriented platforms Strong understanding of webhooks, APIs, and backend integration (Node.js, Python, etc.) Ability to work independently and deliver scalable messaging solutions

Job Title: Digital Marketer & Social Media Specialist Job Location: Jhandewalan, New Delhi Job Type: Full-Time - Work from Office How to Apply: Interested candidates should submit their resume to hr@yogesher.com or WhatsApp +91-9310472822 Job Summary: We are seeking a creative and results-driven Digital Marketer Specialist to join our dynamic marketing team. This individual will play a key role in developing, implementing, and managing our online marketing campaigns, including social media, email, SMS, and other digital channels, to drive brand awareness, engage with our target audience, and increase conversions. Key Responsibilities: Digital Marketing: Campaign Strategy & Execution: Develop and execute digital marketing campaigns across multiple channels (email, SMS, PPC, display ads, SEO/SEM, etc.) to achieve marketing objectives. SMS Campaigns: Plan, design, and execute SMS marketing campaigns to engage customers, promote offers, and drive traffic to landing pages or stores. Ensure compliance with SMS marketing regulations (e.g., TCPA, GDPR). PPC Management: Manage Google Ads, Facebook Ads, and other paid media campaigns, ensuring effective targeting, budget allocation, and ROI analysis. Email Marketing: Design and execute email campaigns, including segmentation, A/B testing, and performance tracking. Analytics & Reporting: Use tools like Google Analytics, SEMrush, and others to track and analyze the performance of campaigns, providing regular reports and recommendations for improvements. Content Marketing: Assist in creating and curating engaging content for digital platforms (blogs, infographics, videos, etc.) that aligns with the company’s voice and goals. Social Media Management: Social Media Strategy: Develop and execute social media strategies to enhance brand awareness, engagement, and community building across platforms such as Facebook, Instagram, LinkedIn, Twitter, TikTok, etc. Content Creation & Scheduling: Create, curate, and schedule compelling social media posts (text, images, videos) that resonate with the target audience. Community Engagement: Monitor social media channels, respond to comments/messages, and engage with followers to foster relationships and build brand loyalty. Trend Analysis: Stay up to date with the latest social media trends, tools, and best practices, ensuring the brand remains innovative and relevant. Social Media Advertising: Plan, execute, and optimize paid social campaigns to meet key performance indicators (KPIs). Skills & Qualifications: Proven Experience: 2+ years of experience in digital marketing, social media management, and SMS marketing, ideally within the US Healthcare Industry. SMS Marketing Knowledge: Familiarity with SMS campaign platforms (e.g., Twilio, Simple Texting) and best practices. Social Media Expertise: In-depth knowledge of social media platforms (Facebook, Instagram, LinkedIn, Twitter, TikTok, etc.) and best practices for each. Content Creation: Strong skills in content writing, graphic design, and video creation/editing (using tools like Adobe Creative Suite, Canva, etc.). Digital Advertising: Proficient in managing PPC campaigns on Google Ads, Facebook Ads, Instagram Ads, etc. Analytical Skills: Strong ability to analyze data and use insights to optimize campaigns. Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex ideas engagingly and understandably. Time Management: Strong organizational and multitasking skills to manage multiple projects and deadlines effectively.

Role Overview: As Performance Marketing Manager, you will own our 360-degree growth engine – from lead acquisition to retention and upsell. You’ll build and optimize multi-stage funnels, automate workflows, integrate platforms, and manage large-scale digital ad spends. Key Responsibilities: Design and manage paid campaigns across Google Ads, Meta, YouTube, and other platforms Build and optimize acquisition-to-retention funnels Manage daily budgets, bid strategies, pacing, and A/B testing Integrate ad platforms with CRM tools (Zoho, HubSpot), WhatsApp automation (WATI, Twilio), and email platforms Create and automate engagement workflows for cold, warm, and post-trial audiences Implement tracking and attribution models using GA4, GTM, Meta Pixel, and Data Studio Define and track KPIs: CPL, CAC, ROAS, Trial Conversion, Retention, Campaign ROI Collaborate closely with Product, Tech, Sales, and Creative teams Required Skills & Qualifications: 4+ years of performance marketing experience with large monthly budgets Hands-on experience with Google Ads, Meta Ads Manager, YouTube Ads Strong grasp of CRM tools and automation platforms (Zoho CRM, HubSpot, Mailchimp, WATI, Twilio) Advanced skills in data analysis, Excel, GA4, Google Data Studio Experience in fitness, wellness, SaaS, or app-based brands is a plus Proven ability to design and scale marketing funnels across channels Key Metrics You’ll Own: Cost Per Lead (CPL) Customer Acquisition Cost (CAC) Return on Ad Spend (ROAS) Trial-to-Member Conversion Retention and Upsell Rates Bounce Rate and Landing Page Conversion Campaign ROI and Lead Quality Preferred Traits: Self-starter with a problem-solving mindset Ability to thrive in a fast-paced, data-driven environment Balance of analytical thinking and creative execution Passion for fitness, technology, and growth marketing If you're ready to scale advanced marketing systems across channels and drive measurable business impact, we want to hear from you.

About Us : Decentro is a Y-Combinator backed banking & payments infrastructure company. Decentro provides building blocks that help companies stitch their fintech workflows in a few weeks. While starting our first fintech venture back in 2014, we spent years convincing banks to partner with us. Before we could launch our fintech product (more here), we had to convince different departments within banks - including technology, business, leadership, legal, and support to get the green signal. Fast forward to today, we realise that banks & regulatory institutions find it difficult to help the longer tail of companies build innovative & compliant fintech solutions. What if there was a platform (think AWS for cloud or Twilio for messaging) that abstracts the complexities of banking, identity, payments, lending, and provides simple APIs so that companies do not have to spend years dealing with banks? We’re solving this pain point at Decentro since 2020. We’ve scaled to process $4 billion + in payment volumes & have 1300+ customers across India & Singapore in multiple verticals such as marketplaces, banks, regulated institutions, fintechs, lenders, gaming, and more. Job Summary: We are looking for a motivated and detail-oriented Junior Security Operations & Fraud Risk Management Executive to join our cybersecurity and risk management team. This role is ideal for someone who possesses strong analytical skills, enjoys interpreting data, and has a passion for. You will monitor and assess security alerts, assist in investigating potential incidents, and contribute to identifying fraudulent transactions under guidance. This is a great opportunity for someone eager to grow in both cybersecurity and fraud risk management domains. Security Operations Center (SOC) Responsibilities: Monitor security alerts and dashboards generated by basic security tools (e.g., SIEM, firewalls, endpoint detection systems). Perform initial analysis and triage of security events to assess severity and potential impact, escalating as needed. Follow established playbooks and procedures for alert handling and incident response. Assist in investigating security incidents by collecting logs and correlating data from security sources. Maintain accurate documentation of security events, actions taken, and analysis performed. Stay updated on basic security threats, vulnerabilities, and attack methods, with training provided. Collaborate with senior team members for improving security monitoring and incident response processes. Fraud Risk Management (FRM) Responsibilities: Analyze data for potential fraudulent transactions, using both automated tools and manual review processes. Identify fraud risks and monitor business operations and transactions for anomalies that may indicate fraudulent activity. Assist in the development and implementation of fraud detection systems and strategies. Collaborate with senior analysts to conduct investigations and gather data to assess fraud incidents. Analyze trends in fraud data, assisting in reporting and communicating insights to relevant stakeholders. Support fraud detection tools and contribute to process improvement to mitigate fraud risk. Maintain detailed records of fraud investigations, actions taken, and outcomes. What We're Looking For : Strong analytical and data interpretation skills, with the ability to identify patterns and anomalies. Basic understanding of cybersecurity concepts (e.g., threats, vulnerabilities, risks) and fraud detection. Familiarity with operating systems (Windows, Linux basic commands). Knowledge of basic networking concepts (TCP/IP, DNS, HTTP, firewalls, VPNs). Attention to detail and the ability to document and report findings clearly. Ability to work independently and in a team environment. Eagerness to learn and grow in both cybersecurity and fraud risk management areas. Good communication and interpersonal skills. What we offer : The ability for you to make an impact and lay a foundation for the upcoming fin-tech innovations across the globe. A multicultural and diverse team of colleagues from different regions that speak on average 3 global languages. Progressive and flexible work hours that match your personality and lifestyle. WORKMODE : Remote SHIFT TIMINGS: Night shift (12 AM midnight to 9 AM in the morning) Backed by global investors such as Y combinator & Rapyd, we're a contrarian and progressive culture of independent thinkers and systematic executors that are driven to build cool things that matter. If this aligns with you, time to hop on! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law.

📌 Job Title: WhatsApp Chatbot Developer (PHP/Python) 🏢 Location: Onsite – Noida 💼 Employment Type: Full-time 💰 Experience: 2–5 years 📅 Start Date: Immediate ⸻ 🧠 About the Role We are seeking skilled PHP and/or Python developers to build, maintain, and scale WhatsApp chatbot solutions for customer engagement, automation, and support workflows. You will work with the WhatsApp Business API (or platforms like Twilio/360Dialog), integrate backend services, and contribute to a scalable and secure messaging architecture. ⸻ 🛠️ Key Responsibilities • Design and develop WhatsApp chatbots using PHP or Python • Integrate with WhatsApp Business API, Twilio, or 360Dialog • Build backend services for conversation flows, user sessions, and message queues • Implement webhooks to handle incoming messages, delivery reports, and events • Develop dynamic response logic using NLP tools (Dialogflow, Rasa, LLMs etc.) • Work with databases (MySQL, MongoDB, Firebase) for session and user data management • Implement error handling, logging, and monitoring for real-time messaging flows • Write clean, secure, modular, and scalable code ⸻ 🧾 Required Skills • Strong proficiency in PHP and/or Python • Experience with REST APIs and webhook development • Familiarity with WhatsApp Business API, Twilio API, or 360Dialog platform • Solid understanding of asynchronous messaging, queues, and webhooks • Database experience (MySQL, PostgreSQL, MongoDB, or Firebase) • Working knowledge of JSON, JWT, and basic auth mechanisms • Git version control ⸻ 🌟 Preferred Qualifications • Experience with NLP tools like Dialogflow, Rasa, or GPT-based APIs • Prior chatbot or customer service bot projects (Telegram, Facebook Messenger, etc.) • Deployment and DevOps experience (Docker, NGINX, etc.) • Familiarity with cloud platforms (AWS, GCP, Firebase) • Knowledge of frontend tools for basic chatbot dashboards (HTML/JS/React optional) To Apply Feel free to message me directly for the profile review. Send your Updated resume to: Ramandeep@fundle.ai/ 8448396009

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 12 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities: I. Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. II. Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX. III. Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya IV. Integrate with IVR systems and Proficiency in webhook setup and API integration. V. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. VI. Creation of agents in Agent builder and integrating them into end end to pipeline using python. VII. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. VIII. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities IX. Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. X. Document technical designs, processes, and setup for various integrations. XI. Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. - Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques. - Experience with chatbot , generative AI models, prompt Engineering. - Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: 1 The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. 2 The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions., 15 years full time education

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Cognitive Service and IBM AI Developer Required Skills On Cognitive Services, IBM And Python Natural Language Processing (NLP) Intent recognition and entity extraction NLP libraries: spaCy, Rasa NLU, NLTK, Transformers (Hugging Face) Language model fine-tuning (optional for advanced bots) Conversational Design Dialogue flow design Context management Multi-turn conversation handling Backend Development Programming languages: Python, Node.js Frameworks: IBM Watson/ Rasa/Botpress/Microsoft Bot Framework (self-hosted) API development and integration (RESTful APIs) Frontend & UI Integration Web chat UIs (React, Angular, Vue) Messaging platform integration (e.g., custom web chat, WhatsApp via Twilio, etc.) Voice interface (optional): integration with speech-to-text and text-to-speech engines Watson Assistant: Designing, training, and deploying conversational agents (chatbots and virtual assistants). Watson Discovery: Implementing intelligent document search and insights extraction. Watson Natural Language Understanding (NLU): Sentiment analysis, emotion detection, and entity extraction. Watson Speech Services: Speech-to-text and text-to-speech integration. Watson Knowledge Studio: Building custom machine learning models for domain-specific NLP. Watson OpenScale: Monitoring AI model performance, fairness, and explainability. Core Python: Data structures, OOP, exception handling. API Integration: Consuming REST APIs (e.g., Azure SDKs). Data Processing: Using pandas, NumPy, and json for data manipulation. AI/ML Libraries: Familiarity with scikit-learn, transformers, or OpenAI SDKs. Required Skills On Other Skills (Front End) Component-Based Architecture: Building reusable functional components. Hooks: useState, useEffect, useContext, and custom hooks. State Management: Context API, Redux Toolkit, or Zustand. API Integration: Fetching and displaying data from API services. Soft Skills Excellent Communication Skills Team Player Self-starter and highly motivated Ability to handle high pressure and fast paced situations Excellent presentation skills Ability to work with globally distributed teams Roles and Responsibilities : Understand existing application architecture and solution design Design individual components and develop the components Work with other architects, leads, team members in an agile scrum environment Hands on development Design and develop applications that can be hosted on Azure cloud Design and develop framework and core functionality Identify the gaps and come up with working solutions Understand enterprise application design framework and processes Lead or Mentor junior and/or mid-level developers Review code and establish best practices Look out for latest technologies and match up with EY use case and solve business problems efficiently Ability to look at the big picture Proven experience in designing highly secured and scalable web applications on Azure cloud Keep management up to date with the progress Work under Agile design, development framework Good hands on development experience required EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Advantmed; a leader in US Healthcare, is looking for empathetic individuals with great interpersonal skills who can build relationships with their employees. The right person will thrive in an "all hands-on deck" environment. Design, deploy, and manage VoIP systems using platforms like FreePBX, Genesys Cloud, and RingCentral etc. Maintain and troubleshoot SIP trunks, call routing, and number provisioning. Implement and manage fax solutions. Support and optimize call center operations including IVR, call queues, and call flows using Queue Matrix and related systems. Collaborate with cross-functional teams to integrate voice systems with CRM, ticketing, and other enterprise applications. Lead or participate in voice infrastructure-related DR/BCP planning, testing, and documentation. Monitor system performance, ensure uptime, and proactively address issues related to voice traffic, QoS, and latency. Manage telephony vendors and act as a liaison for technical escalations. Document network topologies, system configurations, change logs, and SOPs . Role specific competencies Required: Bachelors degree in information technology, Computer Science, or related field (or equivalent experience). 7+ Years of Experience in VoIP Infrastructure management. Proven experience with: FreePBX administration and troubleshooting Genesys Cloud deployment and support RingCentral CX configuration VoIP Innovations provisioning Twilio fax integration and troubleshooting Queue Matrix platform (or similar call center software) Strong knowledge of SIP protocols, call routing, and telephony concepts. Familiarity with network QoS, NAT traversal, firewall configuration related to VoIP. Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP) in telecom infrastructure. Soft Skills: Strong problem-solving abilities and troubleshooting skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Strong attention to detail and organization skills. What You’ll Need: Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset. Design, deploy, and manage VoIP systems using platforms like FreePBX, Genesys Cloud, and RingCentral etc. Maintain and troubleshoot SIP trunks, call routing, and number provisioning. Implement and manage fax solutions. Support and optimize call center operations including IVR, call queues, and call flows using Queue Matrix and related systems. Collaborate with cross-functional teams to integrate voice systems with CRM, ticketing, and other enterprise applications. Lead or participate in voice infrastructure-related DR/BCP planning, testing, and documentation. Monitor system performance, ensure uptime, and proactively address issues related to voice traffic, QoS, and latency. Manage telephony vendors and act as a liaison for technical escalations. Document network topologies, system configurations, change logs, and SOPs . Role specific competencies Required: Bachelors degree in information technology, Computer Science, or related field (or equivalent experience). 7+ Years of Experience in VoIP Infrastructure management. Proven experience with: FreePBX administration and troubleshooting Genesys Cloud deployment and support RingCentral CX configuration VoIP Innovations provisioning Twilio fax integration and troubleshooting Queue Matrix platform (or similar call center software) Strong knowledge of SIP protocols, call routing, and telephony concepts. Familiarity with network QoS, NAT traversal, firewall configuration related to VoIP. Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP) in telecom infrastructure. Soft Skills: Strong problem-solving abilities and troubleshooting skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Strong attention to detail and organization skills. What You’ll Need: Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset.

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our next Technical Support Engineer 2 (Email EMEA) About The Job This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs. This role reports to a Manager, Technical Support and will be based in our new Bengaluru office. This position requires working in a shift. The current shift timings for shift based roles supporting our EMEA customers is 12 PM -9 PM or 1 PM - 10 PM IST. This position also includes rostering. Rosters will be of a 5 day work week, and could include one or both weekend days. (Mon-Fri, Tue-Sat or Sun-Thu). Responsibilities In this role, you will: WEAR THE CUSTOMER’S SHOES: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend (Shifts are subject to change based on evolving team and customer needs). BE INCLUSIVE: Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. BE AN OWNER: Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. WRITE IT DOWN: Review and contribute to internal knowledge bases and external technical resources to stay current on industry shifts and standards. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required Overall 2+ years of experience, with deep understanding of Email infrastructure such as Mail User Agent(MUA) Message Transfer Agent (MTA) Good knowledge of RESTful technology, previous work with APIs and ability to understand and solve issues with cloud solutions. Good understanding of protocols - encryption-based Internet security protocol such as SSL, TLS and Communication protocol SMTP. Bonus: Knowledge on Email protocols POP3 and IMAP and Client- Server protocol such as Tenet would be a HUGE plus. Skills in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums. Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience. Excellent written and verbal communication skills. Excellence in task prioritization and evaluation of situational urgency. Desired Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Ability to influence and build effective working relationships with all levels of the organization. Interest in utilizing customer feedback to identify and drive improvements in our products. Basic understanding of Curl command, Webhook. Basic SQL knowledge to query data from snowflake Location This role will be remote, based in India (Karnataka, Maharashtra, New Delhi, Tamil Nadu, Telangana) What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

IMPORTANT:- This is a WORK FROM OFFICE full time Job. Don't apply if you are looking for Remote work . Apply if you are willing to relocate Vadodara, Gujarat. Key Requirement: Learning ability "I can do it" approach. Ready to face challenges and find new ideas. Hunger to learn more Responsibilities of Cake/MVC PHP Developers: 0-1 Years of Experience in related fields, freshers can apply too. Work closely with the IT team in completing projects. Troubleshoot and fix any issues relating to PHP programs. Ensure smooth operations of web processes and infrastructure. Developing back-end portals with an optimized database. Responding to integration requests from front-end developers. Create documentation for software created. Utilize source debuggers and write or modify client software. Requirements for PHP Developer: Work closely with the IT team in completing projects. Core PHP and WordPress skills required. Troubleshoot and fix any issues relating to PHP programs. Strong knowledge of PHP web frameworks (Yii, Laravel, CodeIgniter) Understanding of MVC design patterns Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 Familiarity with SQL/NoSQL databases and their declarative query languages and knowledge on WebSocket's, Twilio, HelloSign, slim, swagger postman. Hands-on Angular, CouchDB and/or MongoDB Proficient with code versioning tools including Git, Mercurial, CVS, and SVN. Excellent problem-solving, communication, and interpersonal skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Food provided Schedule: Day shift Monday to Friday Work Location: In person

Project Role : Data Engineer Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes to migrate and deploy data across systems. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an AI/ML technical lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and GenAI models as part of the solution, utilizing deep learning, neural networks and chatbots. Roles & Responsibilities: - Design and develop CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist. - Develop and implement chatbot solutions that integrate seamlessly with CCAI and other Cloud services - Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya - Integrate with IVR systems and Proficiency in webhook setup and API integration. - Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. - Creation of agents in Agent builder and integrating them into end end to pipeline using python. - Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. - Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities - Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. - Document technical designs, processes, and setup for various integrations. - Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. - Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms and techniques. - Experience with chatbot , generative AI models, prompt Engineering - Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: - The candidate should have a minimum of 5 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. - The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. - A 15-year full time education is required, 15 years full time education

We are looking for a Backend Developer who is self-driven, solution-oriented, and thrives in a collaborative environment. You’ll play a key role in developing new backend modules, enhancing existing systems, and ensuring our platforms remain robust, secure, and scalable. Ideal candidates will have hands-on experience with Node.js frameworks and building enterprise-grade applications. Position: Backend Developer Location: Onsite (Srinagar, Jammu and Kashmir) Type: Full-Time Experience: 3–4 Years Key Responsibilities: Design, build, and maintain secure, scalable RESTful APIs using Node.js and Express.js. Architect and manage relational database schemas involving complex modules such as appointments, prescriptions, CRM logs, invoices, and more. Implement essential backend features: Secure authentication mechanisms (JWT/Auth0) Role-based access control Real-time communication using WebSockets/Socket.IO Geo-location based logic (e.g., pharmacy/lab matching) Integrate third-party services: Video SDKs: Jitsi or Twilio Payment Gateways Cloud Storage: Cloudinary or Amazon S3 Develop reusable modules for: CRM Order tracking Appointment scheduling Notifications Work closely with frontend, mobile, and DevOps teams to deliver well-integrated, optimized features. Maintain high standards for code quality, database performance, and API documentation. Requirements: 3–4 years of hands-on experience in backend development with Node.js and Express.js. Strong understanding of relational databases (preferably PostgreSQL; MySQL is also acceptable with strong normalization/indexing experience). Practical experience with: ORMs like Prisma, TypeORM, or Sequelize Schema design, data relationships, transactions Handling JSON data, advanced search, pagination, and filtering Experience with real-time communication tools (WebSockets/Socket.IO). Integration experience with services such as Stripe/Razorpay, Jitsi/Twilio, Cloudinary, or S3. Familiarity with Redis for caching, background jobs, or session handling is a plus. Proficiency with Postman, Swagger/OpenAPI, and Git workflows. Bonus Skills: Experience in healthcare, booking, or delivery-based platforms. Built or contributed to multi-role applications with complex permission logic. Exposure to cloud deployments on platforms like AWS or Hostinger. We value real-world skills over just theoretical knowledge. If you've built something impressive, we'd love to see it! Please include links to your GitHub repositories, live projects, portfolios, or demo apps along with your application.

IMPORTANT:- This is a WORK FROM OFFICE full time Job. Don't apply if you are looking for Remote work . Apply if you are willing to relocate Vadodara, Gujarat. Key Requirement: Learning ability "I can do it" approach. Ready to face challenges and find new ideas. Hunger to learn more Responsibilities of Cake/MVC PHP Developers: 0-1 Years of Experience in related fields, freshers can apply too. Work closely with the IT team in completing projects. Troubleshoot and fix any issues relating to PHP programs. Ensure smooth operations of web processes and infrastructure. Developing back-end portals with an optimized database. Responding to integration requests from front-end developers. Create documentation for software created. Utilize source debuggers and write or modify client software. Requirements for PHP Developer: Work closely with the IT team in completing projects. Core PHP and WordPress skills required. Troubleshoot and fix any issues relating to PHP programs. Strong knowledge of PHP web frameworks (Yii, Laravel, CodeIgniter) Understanding of MVC design patterns Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 Familiarity with SQL/NoSQL databases and their declarative query languages and knowledge on WebSocket's, Twilio, HelloSign, slim, swagger postman. Hands-on Angular, CouchDB and/or MongoDB Proficient with code versioning tools including Git, Mercurial, CVS, and SVN. Excellent problem-solving, communication, and interpersonal skills. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Food provided Schedule: Day shift Monday to Friday Work Location: In person

Skyflow is a data privacy vault company built to radically simplify how companies isolate, protect, and govern their customers’ most sensitive data. With its global network of data privacy vaults, Skyflow is also a comprehensive solution for companies around the world looking to meet complex data localization requirements. Skyflow currently supports a diverse customer base that spans verticals like fintech, retail, travel, and healthtech. Skyflow is headquartered in Palo Alto, California and was founded in 2019. For more information, visit www.skyflow.com or follow on X and LinkedIn. About The Role As a Backend Software Engineer you will be responsible for developing a state-of-the-art SaaS solution that enables enterprises to govern and protect their sensitive data. You will contribute to performance engineering efforts and ensure low-latency and high-throughput transactions at scale. You will participate and be responsible for enforcing best practices in software quality, security, testing and documentation. We know great software engineers come from diverse backgrounds so no single individual may have all the desired skills on day one. But if you are the kind of software engineer who would have loved to engineer solutions for Stripe or Twilio API's, or the Slack or Zendesk app, or the Snowflake or MongoDB platform - we want to talk to you. You Have 5+ years building SDKs, libraries, or developer tools. Proficient in one or more programming languages like Go (preferred), Java, C, C++, Python Experience in performance engineering: developing high-throughput, low-latency systems Experience designing SDKs that wrap RESTful or gRPC APIs. Experience working with OpenAPI / Swagger specs to auto-generate SDKs or improve maintainability. Experience with API gateway platforms and observability tools. Experience in performance engineering: developing high-throughput, low-latency systems Deep understanding of algorithms, data structures, scalability, and distributed systems Privacy, authorization/authentication engineering is a huge plus Experience with continuous integration, writing testable code, and test-driven development Understanding of distributed systems and multi-threading/concurrency concepts. Proven track record of delivering cloud-native distributed SaaS platforms at scale, and with a meaningful adoption Traits such as being a fast learner, adaptable to changing landscape and most importantly a strong believer in being hands-on Understanding of Infra and cloud knowledge is a huge bonus You Will Design, implement, and maintain robust and idiomatic SDKs for backend languages (Go is preferred) Establish strategies for SDK version control, backward compatibility, and changelog management.. Write clean, modular, and testable code—optimised for both readability and performance. Responsible for designing and developing Privacy APIs and backend infrastructure to support large-scale data and privacy workflows Contribute to performance engineering efforts and ensure low-latency and high-throughput transactions at scale Participate in building and implementing effective test strategies and developing software with high-agility and zero downtime Collaborate with security and privacy engineers to deliver state-of-the-art privacy solutions Benefits Work from home expense Excellent Health Insurance Options Very generous PTO Flexible Hours Generous Equity At Skyflow, we believe that diverse teams are the strongest teams. We invite applicants of all genders, races, ethnicities, nationalities, ages, religions, sexual orientations, disability statuses, educational experiences, family situations, and socio-economic backgrounds.

Job Summary: We are seeking a highly skilled and experienced Solution Architect & Delivery Lead to join our dynamic team. This pivotal role will be responsible for defining the technical vision, designing robust solutions, and leading the end-to-end delivery of Google Contact Center AI (CCAI) initiatives, with a primary focus on CCAI Agent Assist and Dialogflow CX . The ideal candidate possesses deep hands-on expertise in conversational AI and contact center technologies, combined with proven leadership skills to guide project teams, manage stakeholders, and ensure successful, on-time, and within-budget project delivery. You will bridge the gap between business requirements and technical implementation, translating complex needs into actionable solution architectures and overseeing their execution from concept to deployment. Key Responsibilities Solution Architecture & Design (approx. 50%): Lead discovery sessions to gather and analyze complex business requirements, translating them into comprehensive Solution Design Document and architectural designs for CCAI Agent Assist and Dialogflow solutions. Design end-to-end conversational flows, intent identification, entity extraction, and fulfillment logic using Dialogflow ES/CX for both voice and chat applications. Architect and implement CCAI Agent Assist features, including real-time sentiment analysis, knowledge base integration, smart reply suggestions, and script nudges. Define integration strategies for CCAI solutions with existing contact center platforms (e.g., Salesforce, Zendesk, Genesys, Avaya), CRM systems, backend APIs, and data sources. Evaluate and recommend appropriate Google Cloud Platform (GCP) services (e.g., Cloud Storage, Cloud Functions, BigQuery, Pub/Sub, Vertex AI) to support CCAI deployments. Develop detailed architecture diagrams, technical specifications, and design documents. Ensure solutions are scalable, secure, reliable, cost-effective, and adhere to industry best practices and compliance standards. Conduct technical feasibility studies and Proof-of-Concepts (POCs) to validate architectural approaches. Stay abreast of the latest Google CCAI developments, Generative AI capabilities (including Vertex AI Conversation), and overall contact center AI trends. Project Delivery & Leadership (approx. 50%): Lead and manage the full lifecycle of CCAI projects from initiation to deployment and post-implementation support. Develop detailed project plans, scope definitions, timelines, resource allocation, and budget estimates. Act as the primary technical point of contact for clients and internal stakeholders, ensuring clear communication and expectation management. Oversee and mentor development teams (engineers, NLU specialists, QA) throughout the project lifecycle, ensuring adherence to architectural designs and quality standards. Proactively identify and mitigate project risks, resolving technical and operational roadblocks. Implement Agile methodologies (Scrum/Kanban) to ensure efficient and iterative development cycles. Define and oversee testing strategies, including unit, integration, user acceptance, and performance testing for conversational AI solutions. Collaborate with business analysts, product owners, and operations teams to ensure seamless solution adoption and measurable business impact. Provide expert guidance and troubleshooting support for complex technical issues. Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. 15+ years of progressive experience in software development, solution architecture, or technical consulting roles. 3-5+ years of hands-on experience designing and delivering Google CCAI solutions, with significant expertise in both CCAI Agent Assist and Dialogflow (ES/CX). Deep understanding of Natural Language Understanding (NLU), Natural Language Generation (NLG), and conversational AI principles. Proven experience integrating Dialogflow solutions with various channels (e.g., Genesys, Twilio, Google Contact Center AI Partner Integrations). Strong proficiency in at least one programming language (e.g., Python, Node.js, Java) for custom integrations and fulfillment logic. Extensive experience with Google Cloud Platform (GCP) services, particularly those relevant to AI/ML and data pipelines. Demonstrated experience leading complex, cross-functional technical projects from concept to completion. Excellent communication, presentation, and interpersonal skills with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical, problem-solving, and decision-making abilities. Preferred Qualifications Master's degree in a relevant field. Google Cloud Professional Cloud Architect or Machine Learning Engineer certification. Experience with other Google AI services (e.g., Text-to-Speech, Speech-to-Text, Vertex AI). Familiarity with other contact center technologies and CRM platforms (e.g., Salesforce Service Cloud, Zendesk). Experience with pre-sales activities, including solutioning, effort estimation, and presenting to clients. Understanding of IT security, data privacy (e.g., GDPR, CCPA), and compliance best practices in a contact center context. Experience working in an Agile/Scrum environment.

Job Summary: We are seeking an experienced and highly motivated Delivery Lead to spearhead the successful implementation of Google Contact Center AI (CCAI) solutions, with a strong emphasis on CCAI Agent Assist and Dialogflow (ES/CX) . This role is critical in bridging the gap between solution design and technical execution. The Delivery Lead will be responsible for leading project teams, managing client relationships, and ensuring the on-time, on-budget, and high-quality delivery of complex conversational AI and agent augmentation projects. You will act as the primary point of contact for project stakeholders, proactively identifying and mitigating risks, and ensuring that strategic objectives are met through technical excellence. Key Responsibilities Project Leadership & Management (60%): Lead the full lifecycle of CCAI projects from initiation and planning through execution, monitoring, control, and closure. Develop and manage comprehensive project plans, including scope definition, detailed timelines, resource allocation, and budget tracking. Serve as the primary client contact for project delivery, establishing strong relationships, managing expectations, and providing regular progress updates. Lead and motivate diverse project teams (Solution Architects, NLU Specialists, Engineers, QA Analysts), fostering a collaborative and high-performing environment. Proactively identify, assess, and mitigate project risks and issues, implementing contingency plans to ensure successful outcomes. Manage project scope changes effectively, ensuring proper documentation and communication to all stakeholders. Conduct regular internal and external project review meetings, preparing and presenting status reports to senior management and clients. Ensure projects adhere to defined quality standards, best practices, and governance frameworks (e.g., Agile/Scrum). Technical Oversight & Quality Assurance (30%): Understand and validate the technical solution architecture for CCAI Agent Assist and Dialogflow, ensuring it aligns with client requirements and business objectives. Provide technical guidance and oversight to the engineering and development teams, ensuring adherence to design specifications and best practices for NLU and conversational AI. Specifically oversee the implementation of Dialogflow agents (intents, entities, flows, fulfillment logic) and CCAI Agent Assist features (real-time knowledge base integration, smart reply suggestions, sentiment analysis, script nudges). Ensure seamless integration of CCAI solutions with existing contact center platforms (e.g., Genesys, Twilio, Salesforce Service Cloud, Zendesk) and enterprise systems. Work closely with QA to define comprehensive testing strategies (unit, integration, UAT, performance) for conversational AI flows and agent assistance capabilities. Facilitate technical problem-solving during project execution, collaborating with architects and engineers to overcome complex challenges. Ensure solutions are built for scalability, security, reliability, and maintainability. Stakeholder Management & Communication (10%): Translate technical concepts and project updates into clear, concise language for non-technical stakeholders and business leadership. Negotiate and resolve conflicts effectively, maintaining positive client relationships. Collaborate with pre-sales teams to refine project scope and estimates during the planning phase. Facilitate knowledge transfer and training for client teams post-deployment, ensuring successful adoption and ongoing support. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 12+ years of experience in technical project management, delivery leadership, or a similar client-facing role. 3-5+ years of demonstrable experience leading the delivery of Google Cloud-based AI solutions, with specific hands-on project experience involving: Google CCAI Agent Assist (critical) Google Dialogflow (ES and/or CX) (critical) Strong understanding of conversational AI principles, NLU, and contact center operations. Proven experience managing complex projects with cross-functional technical teams. Familiarity with core Google Cloud Platform (GCP) services relevant to AI deployments (e.g., Cloud Functions, BigQuery, Pub/Sub). Experience with Agile/Scrum methodologies and tools (e.g., Jira, Confluence). Exceptional leadership, communication, interpersonal, and presentation skills (both written and verbal). Strong analytical, problem-solving, and negotiation abilities. Proven ability to manage multiple projects concurrently and adapt to changing priorities. Preferred Qualifications Master's degree or PMP/Agile certification (CSM, PMI-ACP). Google Cloud Certification (e.g., Professional Cloud Architect, Professional Collaboration Engineer). Hands-on experience with contact center platforms beyond CCAI (e.g., Genesys, Avaya, Cisco, Five9). Experience with other Google AI services (e.g., Speech-to-Text, Text-to-Speech, Vertex AI, Gemini models) and understanding of their integration potential. Technical background in software development (e.g., Python, Node.js) to understand implementation complexities. Experience in pre-sales activities, including solution scoping and effort estimation. Understanding of data privacy and security best practices in a contact center environment.

Job Summary: We are seeking a highly skilled and experienced Solution Architect & Delivery Lead to join our dynamic team. This pivotal role will be responsible for defining the technical vision, designing robust solutions, and leading the end-to-end delivery of Google Contact Center AI (CCAI) initiatives, with a primary focus on CCAI Agent Assist and Dialogflow CX . The ideal candidate possesses deep hands-on expertise in conversational AI and contact center technologies, combined with proven leadership skills to guide project teams, manage stakeholders, and ensure successful, on-time, and within-budget project delivery. You will bridge the gap between business requirements and technical implementation, translating complex needs into actionable solution architectures and overseeing their execution from concept to deployment. Key Responsibilities Solution Architecture & Design (approx. 50%): Lead discovery sessions to gather and analyze complex business requirements, translating them into comprehensive Solution Design Document and architectural designs for CCAI Agent Assist and Dialogflow solutions. Design end-to-end conversational flows, intent identification, entity extraction, and fulfillment logic using Dialogflow ES/CX for both voice and chat applications. Architect and implement CCAI Agent Assist features, including real-time sentiment analysis, knowledge base integration, smart reply suggestions, and script nudges. Define integration strategies for CCAI solutions with existing contact center platforms (e.g., Salesforce, Zendesk, Genesys, Avaya), CRM systems, backend APIs, and data sources. Evaluate and recommend appropriate Google Cloud Platform (GCP) services (e.g., Cloud Storage, Cloud Functions, BigQuery, Pub/Sub, Vertex AI) to support CCAI deployments. Develop detailed architecture diagrams, technical specifications, and design documents. Ensure solutions are scalable, secure, reliable, cost-effective, and adhere to industry best practices and compliance standards. Conduct technical feasibility studies and Proof-of-Concepts (POCs) to validate architectural approaches. Stay abreast of the latest Google CCAI developments, Generative AI capabilities (including Vertex AI Conversation), and overall contact center AI trends. Project Delivery & Leadership (approx. 50%): Lead and manage the full lifecycle of CCAI projects from initiation to deployment and post-implementation support. Develop detailed project plans, scope definitions, timelines, resource allocation, and budget estimates. Act as the primary technical point of contact for clients and internal stakeholders, ensuring clear communication and expectation management. Oversee and mentor development teams (engineers, NLU specialists, QA) throughout the project lifecycle, ensuring adherence to architectural designs and quality standards. Proactively identify and mitigate project risks, resolving technical and operational roadblocks. Implement Agile methodologies (Scrum/Kanban) to ensure efficient and iterative development cycles. Define and oversee testing strategies, including unit, integration, user acceptance, and performance testing for conversational AI solutions. Collaborate with business analysts, product owners, and operations teams to ensure seamless solution adoption and measurable business impact. Provide expert guidance and troubleshooting support for complex technical issues. Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. 15+ years of progressive experience in software development, solution architecture, or technical consulting roles. 3-5+ years of hands-on experience designing and delivering Google CCAI solutions, with significant expertise in both CCAI Agent Assist and Dialogflow (ES/CX). Deep understanding of Natural Language Understanding (NLU), Natural Language Generation (NLG), and conversational AI principles. Proven experience integrating Dialogflow solutions with various channels (e.g., Genesys, Twilio, Google Contact Center AI Partner Integrations). Strong proficiency in at least one programming language (e.g., Python, Node.js, Java) for custom integrations and fulfillment logic. Extensive experience with Google Cloud Platform (GCP) services, particularly those relevant to AI/ML and data pipelines. Demonstrated experience leading complex, cross-functional technical projects from concept to completion. Excellent communication, presentation, and interpersonal skills with the ability to articulate complex technical concepts to non-technical stakeholders. Strong analytical, problem-solving, and decision-making abilities. Preferred Qualifications Master's degree in a relevant field. Google Cloud Professional Cloud Architect or Machine Learning Engineer certification. Experience with other Google AI services (e.g., Text-to-Speech, Speech-to-Text, Vertex AI). Familiarity with other contact center technologies and CRM platforms (e.g., Salesforce Service Cloud, Zendesk). Experience with pre-sales activities, including solutioning, effort estimation, and presenting to clients. Understanding of IT security, data privacy (e.g., GDPR, CCPA), and compliance best practices in a contact center context. Experience working in an Agile/Scrum environment.

LTIMindtree hiring for Java Developer for Mumbai and Pune location. Exp-6 to 8 yrs Notice period-immediate to 20 days Location- Mumbai, Pune Mandatory skills- Core Java, Spring Boot, Spring Framework, Spring MVC, JPA, JWT and RESTful Webservices, MS SQL Shift timing- 12:30 to 9:30 PM shift if interested Share me these details along with cv in my email - Richa.Srivastava@ltimindtree.com Total Experience- Current CTC- Expected CTC- Holding offers if any- Current Location- Preferred Location- Notice period- Skills- Date of Birth- Share your passport size photo- Pan no- Available for interview- Are you okay with Shift timing 12:30 to 9:30 PM (YES/NO)- Mandatory Technical Skills(Pls provide the details): Core Java, Spring Boot, Spring Framework, Spring MVC, JPA, JWT and RESTful Webservices, MS SQL Nice to have Technical Skills: 3rd party integrations such as integration with Twilio Audio/Video or Zoom SDK, WebSocket notifications, Working knowledge Integration of Push notifications, Working knowledge of CI/CD, AWS, Azure DevOps Excellent Debugging skills.

We are looking for a Junior Writer & Researcher to join our team who loves to explore ideas, delve into deep research, and collaborate to create impactful short-form content. As part of our team, you'll work across three dynamic channels, helping shape and script compelling narratives. Your Typical JD Checklist Experience: 1 to 2 years in any creative industry Reporting To: Director, Matar Media About the Role Are you a curious thinker who can also get things done? We're looking for a Junior Writer + Researcher who thrives in creative chaos, reads voraciously, and is excited to shape ideas into tight, insightful scripts. If youre passionate about content that makes an impact, wed love to meet you. What Will Your Day-to-Day Work Look Like Collaborate with the Senior Writer + Researcher on channel content direction Research approved video topics and develop detailed treatment notes Write scripts for short-form videos from start to finish Own and manage the pre-production process in line with the script Work closely with the post-production team to preserve narrative integrity Present new content ideas and strategies to the Head of Content Conduct deep-dive structured research across topics with the content team Deliver both short-form and long-form scripts for the channel You Are the Perfect Fit If: You must be a reader non-fiction, research papers, or anything that deepens your thinking Youre passionate about thoughtful, impactful content (not just UGC or trending reels) Youre a collaborative team player with a strong sense of initiative You see this as more than a job storytelling energizes you You work well under constraints and push for better-than-good Youre organized, with strong research and tabulation skills Youre proficient in scriptwriting and short-form narrative structure Youre comfortable writing treatment notes and breakdowns Familiarity with AI tools is a plus Soft Skills Clear and confident communication Prioritization in a fast-paced, deadline-driven environment Accountability and ownership of your deliverables What More Will You Get? A bandwagon of people who will always back you visit our office to find out Creative freedom to explore bold and whacky ideas We respect your time no hustle culture, just meaningful work

Job Description ► Must have worked on Nodejs ► Must be proficient with Git / SVN ► Must have experience with Amazon AWS ► Should have experience in Reactjs, Meteorjs, Angularjs, Backbonejs ► Should be expert in postman ► Work experience in one of the platforms Twilio, Bandwidth, Telnyx for Voice, SMS APIs (preferred) ► Experience in REST with JSON, and developing APIs. ► Implementing server-side code and designing the data architecture using modern web frameworks ► Strong hand-on experience on different Databases including but not limited to MongoDB, MySQL, PostgreSQL, SQL Server, SQLite, etc. ► Working Experience in AI would be an added advantage Why Adit? ► Flexible work schedules for better work-life balance. ► Group of 500+ Agile, Smart and Dynamic IT Professionals. ► Supportive and collaborative work environment. ► 5 days working company (Monday - Friday). All weekends are Off! ► Great working and learning environment ► Company Sponsored Insurance! Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Monday to Friday Morning shift Work Location: In person

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Marketing Operations Specialist . About The Job We are seeking a detail-oriented and strategic Marketing Operations Specialist to oversee the planning, execution, and optimization of campaign operations. Reporting to the Manager, Marketing Campaign Operations, this role will be the operational backbone of our campaign initiatives. Responsibilities In this role, you’ll: Collaborate with stakeholders to develop campaign strategies, timelines, and objectives Build, test and execute marketing campaigns across various platforms Prioritize, track and document campaign request updates via project management software (Jira) Optimize internal processes to improve efficiency and reduce bottlenecks Resolve roadblocks and issues as needed to meet campaign goals Identify and recommend improvements based on campaign performance insights Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!! Required: Bachelor's degree in Marketing, Business, Communications, or a related field 3-5 years of experience in campaign operations, marketing operations, or project management Experience building automated and complex campaign programs from inception to completion (e.g., lead nurtures, customer lifecycle nurtures, audience segmentation, wo rkflow automations) Strong competency in marketing automation (Marketo preferred) Proven ability to manage multiple projects simultaneously in a fast paced environment Desired Excellent written and verbal communication skills Relevant certifications such as Marketo Certified Expert Proficiency with project management tools (e.g., Jira, Airtable, Asana) Location This role will be remote and based in India. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities: - Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. - Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX. - Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya - Integrate with IVR systems and Proficiency in webhook setup and API integration. - Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. - Creation of agents in Agent builder and integrating them into end end to pipeline using python. - Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. - Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities - Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. - Document technical designs, processes, and setup for various integrations. - Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. - Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques. - Experience with chatbot, generative AI models, prompt Engineering. - Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: - The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. - The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. - A 15-year full time education is required

About the Project We are seeking an expert Senior Backend Developer to be a principal architect of "Stealth Prop-tech Platform" a groundbreaking digital real estate platform in Dubai. This is a complex initiative to build a comprehensive ecosystem integrating long-term sales, short-term stays, and advanced technologies including AI/ML, data analytics, Web3/blockchain, and conversational AI. You will be responsible for building the robust, scalable, and secure server-side logic that powers the entire platform across web, iOS, and Android clients. This is a critical leadership role in a high-impact project, offering the chance to design and build a sophisticated backend architecture from the ground up. Job Summary As a Senior Backend Developer, you will design, develop, and maintain the core services and APIs that drive the Proptech platform. You will be responsible for everything "under the hood," from database architecture to the business logic that handles property listings, user management, financial transactions, and advanced AI features. You will work closely with frontend and mobile developers, product managers, and data scientists to bring the platform's vision to life, ensuring high performance, reliability, and scalability. Key Responsibilities Design, build, and maintain scalable and secure RESTful APIs to serve all frontend clients (web, iOS, Android). Develop the core business logic for all platform features, including user authentication, property management (CRUD), search algorithms, and monetization systems (subscriptions, payments). Architect and manage the platform's database schema (PostgreSQL), ensuring data integrity, performance, and scalability. Lead the integration of numerous third-party services, including payment gateways (e.g., Stripe), mapping services (Google Maps), messaging APIs (Twilio), and virtual tour providers. Collaborate with the AI/ML team (Workstream 3) to build the data pipelines and API endpoints necessary to support features like recommendation engines and automated property valuations. Work with the Web3 team (Workstream 4) to integrate backend services with blockchain platforms for tokenization and cryptocurrency payment gateways. Implement robust security and data protection measures in line with international standards (e.g., UAE PDPL, Singapore PDPA). Mentor junior backend developers, conduct code reviews, and establish best practices for coding, testing, and deployment. Design and implement a scalable, service-oriented or microservices-based architecture to support long-term growth and feature expansion. Required Skills and Experience 5+ years of experience in backend software development , with a proven track record of building and launching complex, high-traffic applications. Expert proficiency in at least one modern backend programming language and framework (e.g., Python with Django/Flask, Node.js with Express, Go, or Java with Spring). Strong experience designing and building RESTful APIs and service-oriented architectures. Deep expertise in relational database design and management, particularly with PostgreSQL. Hands-on experience with cloud platforms (AWS, Google Cloud, or Azure) and deploying applications in a cloud environment. Solid understanding of software security principles and best practices. Experience with version control systems (Git) and CI/CD pipelines. Preferred Qualifications A Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Experience in the PropTech (Property Technology) or FinTech sectors. Experience working on projects that involve AI/ML, such as building APIs for recommendation systems or predictive models. Familiarity with blockchain concepts and experience integrating backend systems with Web3 technologies. Experience with containerization technologies like Docker and orchestration tools like Kubernetes. Knowledge of big data technologies (e.g., data warehouses like BigQuery/Redshift) and building data pipelines.

About the Project We are seeking an exceptional Project Manager to lead the development of "Stealth Prop-tech Platform" a groundbreaking, first-of-its-kind digital real estate platform in Dubai. This ambitious project will seamlessly integrate long-term property sales and rentals with short-term and vacation stays, creating a unified ecosystem for all real estate needs. The platform will be developed by five concurrent, multi-disciplinary workstreams and will incorporate advanced technologies including AI/ML, blockchain, Web3, and conversational AI. This is a unique opportunity to manage a high-impact, high-visibility project from inception to a "big bang" launch, shaping the future of the PropTech landscape in the region. Job Summary As the Project Manager, you will be the central point of contact and the primary driver for the successful execution of the Proptech platform. You will be responsible for managing the project's timeline, budget, and resources across all five workstreams. You will ensure seamless communication and collaboration between our internal teams, stakeholders with the client, and third-party vendors. The ideal candidate will have a proven track record of managing complex, multi-faceted software development projects, particularly within the technology or real estate sectors. Key Responsibilities Serve as the main point of contact for the client, managing expectations, providing regular updates, and ensuring alignment with project goals. Develop, maintain, and execute a detailed project plan, tracking progress against milestones and ensuring the project remains on schedule and within budget. Oversee and coordinate the activities of five distinct workstreams: Core Platform & Foundational UX Market Differentiation & Hyper-Personalization Advanced AI, Monetization & Partnership Ecosystem Web3 Integration & Future-Forward Technologies Conversational AI & Platform Ubiquity Facilitate all project governance meetings, including daily stand-ups, weekly progress meetings, and bi-weekly steering committee reviews. Manage the project's formal Change Control Process, analyzing the impact of any scope changes on timeline and budget. Proactively identify, assess, and mitigate project risks and issues. Manage the project budget, including tracking costs for personnel, third-party services, and cloud infrastructure, while overseeing the application for and utilization of startup credits (AWS, Google Cloud, Microsoft). Ensure clear and consistent communication across all teams and stakeholders using project management tools like Clickup (preferred), Jira, Confluence, and Slack. Work closely with the Technical Lead to ensure architectural integrity and with the Product Owner to manage the product backlog and sprint planning. Required Skills and Experience 5+ years of experience in project management , specifically leading large-scale, end-to-end software development projects. Demonstrable experience managing complex, multi-team projects with concurrent workstreams. Proven experience in the PropTech (Property Technology) or FinTech sectors is highly desirable. Strong understanding of modern software development methodologies , including Agile and Scrum. Experience managing projects involving at least two of the following advanced technologies: Artificial Intelligence / Machine Learning (e.g., recommendation engines, chatbots). Web3 / Blockchain (e.g., tokenization, cryptocurrency payments). Conversational AI (e.g., Twilio, WhatsApp Business API). Track record of successfully launching consumer-facing mobile applications (iOS and Android) and responsive web platforms. Expert proficiency with project management software (e.g.,Clickup, Jira, Asana) and collaboration tools (e.g., Confluence, Slack). Excellent leadership, communication, and stakeholder management skills, with the ability to manage client relationships effectively. Experience in managing project budgets and tracking costs against forecasts. Preferred Qualifications PMP, PRINCE2, or Certified ScrumMaster (CSM) certification. Knowledge of the regulatory environments in the UAE, particularly relating to RERA (Real Estate Regulatory Agency) and VARA (Virtual Asset Regulatory Authority). Experience managing projects with international, distributed teams. Familiarity with cloud cost management and optimization strategies.