181 Twilio Jobs - Page 6

Company Description Maghraut Technologies is a startup that focuses on helping businesses utilize data, cloud platforms, and AI in practical ways. The company works across platforms like Salesforce, Google Cloud, and AWS, offering services to improve how companies operate, make decisions, and grow. Maghraut Technologies creates custom solutions for both large companies and small-to-medium businesses to solve real problems and enhance their use of data, systems, and cloud tools. Role Description We are seeking a proactive and creative Workflow Automation Analyst – Intern to join our Automation & Integration team. In this role, you will design, implement, and manage automated workflows that connect SaaS platforms, APIs, marketing tools, and social media apps using tools like n8n, Zapier, and JavaScript/Python scripting. You'll be working on automations involving communication platforms (like WhatsApp and Twilio), social media (Facebook, LinkedIn, Twitter), and marketing automation systems (like Salesforce Pardot, Mailchimp, and HubSpot). Key Responsibilities Build No-Code/Low-Code Automations using n8n, Zapier, Make.com, and similar tools Integrate APIs for WhatsApp (Cloud API or Twilio), Facebook Pages, LinkedIn, Twitter, Slack, etc. Automate marketing campaigns using platforms like Salesforce Pardot, Mailchimp, and HubSpot Design custom scripts using JavaScript and Python to enable advanced logic within workflows Build and monitor webhook-based integrations for real-time data sync between services Use tools like Airtable, Notion, Google Sheets, and CRMs to manipulate structured data Automate business processes such as lead capture, messaging, alerts, reports, and data transformation Maintain and document reusable automation frameworks and modular integrations Collaborate with team members and stakeholders to analyze requirements and propose scalable automation solutions Qualifications (Preferred but not mandatory)< /p> Experience with OAuth 2.0 and API authentication flows Basic understanding of CRMs like Salesforce, Zoho, or HubSpot Familiarity with analytics platforms like Google Analytics or Meta Insights Prior hands-on work with LinkedIn Campaign Manager, Facebook Ads API, or Twitter Developer API Exposure to chatbot platforms or customer engagement tools (e.g., Intercom, Drift, Dialogflow) What We Offer Hands-on experience with cutting-edge tools and real-world projects Mentorship from senior automation experts and solution architects Flexible remote work setup with an open, collaborative culture Access to training resources and certification support Possibility of full-time placement post-internship Show more Show less

We’re Hiring: Full Stack Developer (Backend-Focused) – Microservices | Cloud | Kotlin/Java | AWS Join our growing team as a Full Stack Developer , where you’ll build scalable, cloud-native solutions for high-impact projects. What We’re Looking For: Strong background in Microservices Architecture and Cloud platforms (preferably AWS ) Backend expertise in Kotlin/Java (Spring) or Ruby Hands-on experience with databases like PostgreSQL, ScyllaDB/Cassandra, MongoDB, Redis, Elasticsearch Solid understanding of DevOps practices : CI/CD, observability ( Dynatrace, Grafana, OpenTelemetry ), Docker/Kubernetes Passion for automated testing , writing clean , secure code Some exposure to frontend technologies – React , TypeScript/JavaScript Bonus : Experience with Twilio APIs Show more Show less

We are hiring Technical Architect. Interested candidates email resumes on mayura.joshi@lionbridge.com Position: Technical Architect Exp: 12+ Years hands-on Technical Development Required Skills: Strong in .Net technology knowledge base with ability to perform hands-on work on architecting, designing, development of the project. Experience in using architecture styles and patterns, design patterns, OAD concepts. UML is a plus Experience in building software systems based on Web, client-server and distributed architectures including microservices 8+ years of Development experience in .NET environment. Strong Understanding of.NET platform Should be able to transform requirements to technical design. Maintains awareness of new and emerging technologies and the potential application on client engagements Excellent Communication Experience in working on Agile-Scrum teams Desired Skills: Strong Domain knowledge in a particular domain Translation, Localization, Education, HealthCare or BFS preferred. Experience with telephony platforms (e.g., Twilio, BetterVoice, etc.) is a plus. Good experience in using UX/UI design patterns, MVC, Angular, JavaScript Practical experience with tools in Azure to evaluate application and hosted services performance and make technical changes to improve applications performance metrics Experience working with complex, high-transactional product integration or APIs in an AGILE environment is highly desirable Experienced in other Microsoft technologies such asMVC, Cosmos DB, Entity Framework Domain Driven Design, Model Driven Design Proficiency with SQL and noSQL database technologies Responsibilities: - Hands on development for product/feature design and implementation Performs effective requirement analysis, impact analysis Adheres to best coding practices, code reviews and unit tests Reviews deliverables prepared by team before passing to client. Effectively applies development methodology and enforces project standards Responsible for automation test development Prepares for engagement reviews and quality assurance procedures Ensures project documents are complete, current, and stored appropriately. Communicates and enforces standard practices to enable high-quality services to the clients. Provides technical direction for the development, design, and systems integration for client engagement from definition phase through implementation. Provide direction for the analysis, design, and systems integration for client engagements from definition phase through implementation Professionally lead one or more technology implementation/ process redesign projects based on client Easily recognizes system/process deficiencies and contribute to implement effective solutions Apply knowledge of industry trends and developments to improve customer service Work independently with other Developers, Product Managers and an Architectural Lead Ensure highest level of technical quality, security, scalability, interoperability and stability in all products that are developed Respond to user support requests and issues Manages day-to-day stakeholder relationships, identify new technology opportunities Support business development initiatives apart from operational aspects of a project and scope Education: Bachelors degree in computer science / engineering or science discipline is required. Best Regards, Mayura Joshi

About the Role We’re looking for an experienced PHP Laravel Developer to join our growing team. You’ll be responsible for developing and maintaining robust applications using Laravel (PHP) and associated technologies. You should have strong backend development skills, solid problem-solving capabilities, and experience working collaboratively in a team environment. What You’ll Be Doing Develop, enhance, and maintain scalable applications using Laravel. Integrate third-party APIs (e.g., Google APIs, Facebook SDK, Stripe, PayPal, Twilio, Mailchimp, and more). Manage and optimize MySQL databases, ensuring efficient query performance. Implement Composer dependencies, manage package upgrades, and perform version control with Git. Utilize Laravel Artisan commands and scripts to optimize workflows. Work with frontend build tools (Vite) to streamline frontend assets compilation. Debug applications using Laravel Debugbar, Telescope, and Sentry. Write clear, maintainable code adhering to industry standards. You will be working in US time zone (8PM IST to 5AM IST) Required Technical Skills PHP with Laravel Framework (v8+) Composer and package management Laravel Artisan CLI Vite build tool for frontend compilation MySQL database design and optimization API integrations and third-party services (e.g., Payment gateways: Stripe, PayPal; Social logins; Push notifications) Experience with Passport and JWT authentication Knowledge of Laravel Telescope, Debugbar, and Sentry for application monitoring and error tracking Preferred Skills Experience with unit testing (PHPUnit, Mockery) Understanding of CI/CD practices Familiarity with AWS (S3) and Redis Basic knowledge of frontend frameworks or JavaScript (React/Vue.js) Show more Show less

Job Title - (Genesys)+(Level 7-Manager)+(Entity -S&C GN) Management Level: 7-Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Genesys, Genesys pure cloud, Genesys cloud Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary: This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience: Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs Industry Experience Experience & Specialization in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources. Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Professional & Technical Skills: Relevant experience in the required domain. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced, dynamic environment. Additional Information: Opportunity to work on innovative projects. Career growth and leadership exposure. About Our Company | Accenture Experience: 8+Years Educational Qualification: MBA from a tier 1 institute Show more Show less

P1 C3 STS Experience 4 years of total experience, with at least 2+ years as a Technical Business Analyst in Telecom, IVR, Contact Center Technology, or Conversational AI projects. Hands-on experience in requirement gathering, technical documentation (BRD/PRD), user experience design, and stakeholder collaboration. Experience supporting RFQs/RFPs and contributing actively to technical sales and pre-sales solutioning. Exposure to projects involving IVR, DTMF design, Conversational AI platforms, and LLM-guided conversation experiences. Technical Skills Strong ability to create technical flow diagrams, UX interaction diagrams, and detailed requirement documents. Expertise in requirement elicitation, stakeholder management, and technical design analysis. Deep understanding of IVR call flows, DTMF experiences, backend integrations, and Conversational AI architecture. Familiarity with LLM-based conversation flows and ability to expand vague requirements into clear, complete specifications. Proven ability to collaborate with cross-functional teams including Architects, Developers, Product Owners, and Sales Teams. Strong skills in preparing and responding to RFQs/RFPs and assisting in technical sales documentation. Excellent communication, critical thinking, and problem-solving skills Good to have skills Knowledge of Kore.ai, Twilio Flex, Amazon Connect, or similar platforms. Familiarity with API/Web Services integrations, VXML structures, and backend system flows. Exposure to LLM prompt engineering or multilingual conversation designs. Agile project experience with Jira, Confluence, and other collaboration tools. Understanding of Telecom BSS/OSS systems and CX Journey Mapping Show more Show less

Field Marketing Senior Specialist Location: Singapore (Remote) Length of Contract: 12 Months Payrate: $11,250 SGD/Month Travel: 40% Our Leading Communications Tech Client is hiring a Field Marketing Sr. Specialist as they are on their journey to becoming a global company as they currently employ thousands of amazing people worldwide. They are looking for more builders, creators, and visionaries to help fuel their growth momentum. About The Role They are looking for a results-driven field marketing rockstar for Asia. This position is ideal for a creative self starter who is a strategic planner and stellar executor that can thrive in a very fast paced environment. As a close partner to Sales, this person would have in-depth understanding of the B2B buying journey across Asia, including India and SEA, and is adept in driving lead generation, account based marketing and go-to-market campaigns to impact the presale and post sale customer journey. This role presents an excellent opportunity for a talented, demand-gen marketer to make a significant impact. Responsibilities BE A BUILDER: Identify, plan and execute superbly new ideas to drive towards our goals and improve outcomes BE AN OWNER: Take ownership to lead or assist in marketing programs, regional initiatives and anything under your charge BE BOLD: Unafraid to try something new and take calculated risks WRITE IT DOWN: Plan meticulously, putting it down in writing to collaborate with stakeholders EMPOWER OTHERS: Interact extensively across all functional teams within Twilio in the Asia Pacific region and Globally. NO SHENANIGANS: Always honest, earnest and acting in a direct and transparent way. Daily Duties Lead overall Field Marketing across Asia and India, including Hong Kong, Philippines, Thailand, and Singapore. Field Marketing includes offline and online activities that are localised and tailored to drive results from the above key markets. Collaborate with APJ Campaign and Digital teams to deliver integrated marketing campaigns. Ensure field activities that drive middle to bottom of funnel results are aligned with APJ regional top of funnel activities. Familiar with delivering B2B campaigns through the following marketing channels, including email, social media, paid media (e.g. display ads, search marketing), paid advertorial (sponsored editorial on business related media outlets) Experience in working closely with sales, understanding their priorities, driving lead and pipeline to achieve Asia’s marketing attribution target. Work with partner sales teams across APJ to drive co-marketing activities. Capable of independently writing specific project planning and execution plans, developing quotations and work reports; Capable of supervising project execution; able to manage stakeholders from APJ Twilio team. Requirements Results-oriented, creative self-starter who has about 5+ years of B2B Marketing experience in a field marketing. Demand generation experience is a bonus. Prior experience that required working closely with Sales to deliver offline events and online campaigns to drive lead generation and brand awareness. Proficient in written and spoken English. Have experience in creating and delivering APAC regional digital content and webinars that target audiences in India, Hong Kong, Philippines, Thailand, and Singapore. This includes creating white-paper, ebooks, sponsored webinars with media partners, standalone web portal to drive brand awareness and account qualification. Ability to collate and present campaign results, learnings and wins. Experience using Business Intelligence tools like Tableau and Looker. Experience using CRM tools like Salesforce to campaign results and opportunity progression. Strong oral communication skills in business English, able to communicate in English for daily communication, meetings, and more Able to plan and execute in-person events which include managing agencies to drive event registration, develop content, manage event venue and F&B logistics, post-event follow up including lead management. Effective in multi-tasking and willing to roll up your sleeves, and regularly work outside of your comfort zone. Proven ability to work cross-functionally between APJ Marketing, Sales, Business development and Engineering teams. Good to have past experience delivering Account Based Marketing campaigns. High attention to detail, ability to manage multiple competing priorities and deadlines Location This is a remote role, based in Singapore Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 40% travel is anticipated to help you connect in-person in a meaningful way. TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. Show more Show less

Job Title: Senior Software Product Architect Want to join a startup, but with the stability of a larger organization? Join our innovation team at HGS that's focused on building SaaS products. If you are highly driven & passionate person who'd like to build highly scalable SaaS products in a startup type of environment, you're welcome to apply. The HGS Digital Innovation Team is designed to create products and solutions relevant for enterprises, discover innovations and to contextualize and experiment with them within a specific industry. This unit provides an environment for the exploration, development, testing and application of SaaS solutions. In addition to that it also looks at rapid deployment at scale and sustainability of these solutions for target business impacts Reports to: Director, Product Engineering Responsibilities: We expect you to: • Provide technical guidance and leadership throughout the product lifecycle, including initiation, requirements gathering, architecture, design, development, release management, quality assurance, production, and beyond. • Define target state architecture with a multi-year roadmap and deliver architectural components in incremental product releases. • Facilitate discovery, architecture, and design workshops to refine expected business outcomes and align on requirements. • Design customer call flow processes, dynamic routing and integration, natural language processing capabilities, and advanced analytics solutions, including speech analytics and conversational AI. • Demonstrate a strong understanding of public cloud computing architectures and services, including AWS and Azure. • Define and develop an efficient CI/CD framework for effective agile product development. • Provide digital experience business automation solutions using Azue Open AI and contact center technologies. • Create standard architecture documents, best practices, and tools for internal teams and end clients. • Collaborate with sales teams to design and present solutions to potential new customers and assist with RFI/RFP responses. • Mentor engineers on the team and foster effective engineering practices through technical design reviews, code reviews, and more. Qualifications: Bachelor's degree or equivalent in information systems or related field. • Over 10 years of experience in leading, delivering, and evolving large-scale software products successfully. • At least 6 years of experience as an architect, building complex, highly scalable, and low latency applications. • Comprehensive expertise across multiple areas, including Service-oriented Architecture, Distributed Systems, and Microservices, with familiarity in related concepts such as distributed tracing and security. • Practical experience in Node.js, React.js, TypeScript, RESTful Web Services, Microservices, MongoDB, and Cloud Native application design. • Hands-on experience with AWS and Azure, containerization, and container orchestration (Docker, Kubernetes). • Familiarity with CCaaS platforms like Twilio, Amazon Connect or Genesys is a plus. • Exceptional communication and analytical skills. Show more Show less

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager on Twilio’s Flex product team. About The Job This position is needed to manage the Flex TaskRouter & Proxy team of software engineers to own and extend the feature set offering to customers and therefore the overall solution reach of Flex. Flex is Twilio’s contact center platform and is a unique solution that provides customers with the building blocks they need to build a fully customized contact center solution to meet their needs. Responsibilities In this role, you’ll: Own and deliver delightful routing experiences for Twilio Flex, TaskRouter & Proxy customers Be a champion for your team, setting individuals up for success and putting others’ growth first. Understand the architecture and processes required to build and operate always-available complex and scalable distributed systems in cloud environments. Advocate agile processes, continuous integration and test automation. Be a strategic problem solver and thrive operating in broad scope, from conception through continuous operation of 24x7 services. Exhibit strong communication skills: in person, or on paper. You can explain technical concepts to product managers, architects, other engineers, and support. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: You have a minimum of 14+years experience with 5 years of proven track record of leading and managing software teams. Experience managing multiple workstreams within the team Bachelor’s or Master’s degree in Computer Science, Engineering or related field. Technical Experience with: Distributed Routing and Orchestration using cloud native technology stack REST APIs Programming languages: Java/GoLang Datastores like Aurora, DynamoDB Etc. Distributed Cache container technologies - Docker/Kubernetes. modern automated testing and CI/CD pipelines. SaaS Telemetry and Observability tools such as Datadog, Graphana, Prometheus. Excellent problem solving, critical thinking, and communication skills. Broad knowledge of development environments and tools used to implement and build code for deployment. Have strong familiarity with agile processes, continuous integration, and a strong belief in automation over toil. As a pragmatist, you are able to distill complex and ambiguous situations into actionable plans for your team. Owned and operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring. Desired Previous experience with: Communications: Voice (Telephony systems) and Digital Contact Center and Customer Engagement solutions AI/ML and/or associated digital technologies for providing delightful contact center experiences using technologies such as Google-CCAI Location This role will be remote, and based in India(Karnataka, Tamil Nadu, Telangana, Maharashtra & New Delhi) Travel We prioritise connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com. Show more Show less

We’re now looking for a seasoned Senior Backend Developer who can bring robust system thinking, clean code, and scalable infrastructure skills to help us scale our platforms and engineering team. Key ResponsibilitiesArchitect, build, and maintain robust backend systems using Node.js, Express.js, and MongoDB or PostgreSQL Lead API design and implementation (REST, GraphQL) with scalability and security in mind Optimize databases, background jobs, and caching layers for performance and uptime Write clean, maintainable, well-tested code with meaningful documentation Collaborate with frontend engineers, DevOps, and designers to ship products fast Lead code reviews, mentor junior developers, and guide architectural decisions Design and implement secure authentication, authorization, and multi-tenant patterns for SaaS apps Monitor systems, set up alerts/logs (e.g., using ELK, Sentry, Grafana, etc.) Integrate with third-party APIs (e.g. Razorpay, Twilio, AWS, Google APIs) Kindly Fill this form ::: https://docs.google.com/forms/d/e/1FAIpQLSfuLsJYGYlOg6x4NdbBP01zIwMMjzW1wD9lNJMJqUhfeABNPQ/viewform?usp=sharing&ouid=113059018655410452613

Job Summary: We are seeking a highly skilled Full Stack Lead Developer to design, develop, and optimize web and mobile applications. You will be responsible for leading a team, driving best practices, and ensuring seamless integration between frontend and backend technologies. Job Description: Architect & Develop scalable web and mobile applications using React, React Native, Vue.js, Node.js, MongoDB, and MySQL . Lead & Mentor a team of developers, ensuring best coding practices and high-quality standards. Design APIs & Microservices that integrate effectively with frontend and mobile applications. Optimize Performance by improving database queries, caching strategies, and frontend rendering techniques. Collaborate with UI/UX Designers to implement user-friendly and responsive interfaces. Ensure Security & Scalability by following best practices in authentication, authorization, and database management. Manage DevOps & CI/CD Pipelines for seamless deployment and monitoring. Stay Updated with the latest technologies and trends in full-stack development. Technical Skills: Frontend: React, React Native, Vue.js, HTML5, CSS3, JavaScript (ES6+), TypeScript Backend: Node.js, Express.js, RESTful APIs, GraphQL Databases: MongoDB, MySQL, PostgreSQL (optional) State Management: Redux, Vuex, Context API Version Control: Git, GitHub/GitLab/Bitbucket Testing: Jest, Mocha, Cypress, React Testing Library Deployment & DevOps: AWS, Docker, Kubernetes, Nginx, CI/CD pipelines Mobile Development: React Native, Expo Preferred Qualification: Strong understanding of microservices architecture and API development. Experience in cloud platforms (AWS, Azure, GCP) for scalable applications. Knowledge of Agile/Scrum methodologies. Experience with third-party integrations like Firebase, Stripe, or Twilio. Strong problem-solving and debugging skills. Experience with third-party integrations like Firebase, Stripe, Twilio etc . Education: Masters/bachelor’s degree in computer science, information systems, or equivalent work experience. Why Join Us: Opportunity to work on cutting-edge projects. Work with a global development team. Continuous learning and career growth opportunities. Salary amongst best in the industry 5 Day work week and other benefits Salary Slab: 7.2 LPA - 15 LPA Show more Show less

Job Title: Full-Time Mobile App Developer (Android + iOS) – Night Shift Shift Timing: Night Shift (5:30 PM - 2:30 AM, Monday to Friday) Location: Mohali, Punjab (On-site) Key Responsibilities: Develop and maintain mobile applications for both Android and iOS platforms. Handle backend development using Node.js / Express.js. Manage and integrate PostgreSQL or MongoDB databases. Configure and maintain server environments (AWS / Hostinger). Integrate payment gateways (Stripe, PayPal), SMS services (Twilio), and email systems (SendGrid). Collaborate with the internal team to ensure timely project updates and seamless functionality. Provide post-deployment maintenance and support. Requirements: Minimum 3 years of hands-on experience in mobile app development, backend integration, and server management. Proficiency in mobile development using Flutter or React Native. Strong knowledge of backend development and API integration. Experience with PostgreSQL or MongoDB databases. Familiarity with cloud hosting and server configuration. Integration experience with third-party services (payment, SMS, email). Excellent problem-solving and debugging skills. Preferred: Prior experience in the automobile or logistics industry. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹70,000.00 per month Schedule: Day shift Fixed shift Monday to Friday Work Location: In person

Company Description 🚀 Join Smartana — Building the Future of Voice AI for Kirana Stores! 🚀 Are you passionate about voice technology and AI? Want to build a product that empowers millions of local Kirana stores in India with an easy, voice-based ordering system? About Smartana: Smartana is an AI-powered voice assistant that lets customers call Kirana stores, ask for products naturally, place orders via voice, and get instant confirmations — no apps, no internet needed. We’re looking for a talented developer who: Has experience with voice APIs (like Twilio/VAPI) and integrating AI/LLMs. Can build and maintain backend systems (Supabase or similar). Loves working in a startup environment with flexibility and impact. Is eager to learn and contribute creatively to product development. What you’ll do: Develop and optimize Smartana’s voice AI pipeline. Integrate natural language processing and order management. Collaborate directly with the founder on fast product iterations. Why join us? Opportunity to build a game-changing product for millions of underserved stores. Flexible hours — contribute part-time or full-time. Equity or rewards based on contribution. Work with a driven founder who’s deeply committed. Show more Show less

We’re looking for a Voice AI Engineer to design, develop, and deploy an intelligent AI voice calling system. You'll architect end-to-end pipelines that include speech recognition, intent detection, AI-generated responses, and human handoff. The ideal candidate is an expert in voice automation, telephony, and LLM integrations, with hands-on experience building tools like AI-powered IVRs, booking agents, and support bots. Key Responsibilities Design and build voice AI workflows (inbound and outbound) using Twilio Voice, Google Dialogflow, or custom pipelines. Integrate LLMs (OpenAI, Anthropic, etc.) for natural language understanding and response generation. Implement Speech-to-Text and Text-to-Speech using Google Cloud, AWS, Azure, or Whisper. Develop logic for IVR routing, call recording, voicemail handling, and live agent transfers. Handle error recovery, fallback flows, and conversational edge cases. Ensure compliance with privacy, consent, and call-recording laws (HIPAA, GDPR, etc.). Optimize for call latency, interruption handling, and human-like tone. Requirements 3+ years of experience building voice systems or IVRs Strong experience with Twilio Voice, Call Control Objects (TwiML), and SIP Hands-on with OpenAI / GPT APIs, Whisper, or other LLMs/NLP systems Experience with Google Cloud Speech, AWS Polly, or Azure Cognitive Services Proficiency in Node.js or Python Experience with call analytics, transcription, sentiment detection, etc. Familiarity with voice UX design, turn-taking, confirmation prompts, and fallback design Bonus Points For Built a full AI calling assistant or IVR for booking, support, or claims Integrated with CRM, calendar, or ticketing systems Familiar with agentic frameworks for chaining AI actions Experience with HIPAA or enterprise-grade security Show more Show less

We’re on the lookout for a skilled Full-Stack Developer or Development Team to lead the design, development, and deployment of a feature-rich cross-platform software product. You’ll be responsible for building a production-grade web + mobile application, backend services, a custom storefront, and seamless third-party integrations. What You’ll Work On Scalable web & mobile apps using React.js / Next.js / React Native or Flutter Backend development with Node.js (Express/Nest.js) , PostgreSQL , and Redis DevOps, CI/CD, and deployment on AWS / GCP / Azure Integrations: Payments (Razorpay, Stripe) , Messaging (FCM, Twilio) , Logistics APIs A custom storefront, order management & inventory systems Real-time alerts, analytics, role-based access, and more You Should Have 3-5 years of full-stack development experience Strong command of security best practices (OAuth, JWT, HTTPS) Git-based version control and collaborative development workflows Bonus Points Experience with Shopify / Printful APIs Familiarity with Firebase Analytics, Mixpanel, Amplitude Background in SaaS platforms or e-commerce tools Deliverables Fully functional MVP (web + mobile) Admin dashboard API documentation QA-tested, production-ready builds Deployment & post-launch support Engagement Terms NDA & IP transfer required Milestone-based payments (Design → Dev → QA → Launch) Post-launch support billed separately To apply, write to media@quadcober.com. Show more Show less

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next WFM Scheduling Analyst. Who We Are & Why We’re Hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. About The Job We are seeking a dynamic and detail-oriented WFM Scheduling Analyst to join our Global Workforce Management (WFM) team. This role is pivotal in ensuring the smooth day-to-day operations of our global contact centers, focusing on real-time monitoring, staffing optimization, and maintaining service level agreements (SLAs). The ideal candidate will be proactive, analytical, and capable of managing a fast-paced environment while collaborating with a global team to drive operational efficiency. Responsibilities In this role, you’ll: Actively monitor real-time performance across all global operations teams, identifying potential issues in staffing levels, call volume spikes, and adherence to schedules Adjust schedules and allocate resources in real-time to ensure service levels are met, optimizing staff utilization Provide immediate and effective solutions to operational challenges such as call queues, technical support engineer (TSE) / agent availability, and unexpected events Generate and analyze intraday reports to track key metrics such as occupancy, service levels, and average handling time (AHT) Communicate real-time performance updates to operations teams, leadership, and other key stakeholders, providing recommendations for optimizing performance Proactively inform management of any critical issues that may impact SLAs or customer experience, ensuring rapid escalation and resolution Implement real-time adjustments to workforce plans based on demand, including reallocation of TSE/ agents, skill-based routing, and schedule modifications Collaborate with the WFM scheduling team to ensure shift changes and workforce adjustments align with operational goals Work with global teams to manage and coordinate staffing for multi-region and multi-time zone operations, ensuring a seamless workforce across different markets Respond to real-time incidents, including system outages, weather-related issues, or unexpected increases in contact volume, by making immediate operational adjustments Coordinate with IT, operations, and support teams to manage workforce needs during crises and ensure business continuity Use real-time data to analyze and identify trends that impact workforce performance, TSE / agent productivity, and customer experience Provide recommendations for process improvements, staffing efficiencies, and better resource allocation based on real-time observations Contribute to continuous improvement efforts in workforce management processes by identifying areas of inefficiency or opportunity Work closely with Operations, Scheduling, and Forecasting teams to ensure alignment between real-time management and broader workforce strategies Support global workforce optimization efforts by sharing insights and contributing to the development of best practices Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required 3 years of experience in a Scheduling analyst, contact center operations, or workforce management role Ability to work in shifts - 6:30 AM To 3:30 PM Familiarity with workforce management tools (e.g., NICE, Calabrio, Verint, IEX, or similar WFM systems) Strong analytical skills, with the ability to interpret real-time data and make quick decisions to optimize operations Excellent communication skills, with the ability to interact effectively with global teams and senior stakeholders High attention to detail, problem-solving abilities, and the capacity to manage multiple tasks in a fast-paced environment Ability to work in a 24/7 environment, with flexibility to adjust to changing business needs across the Americas and APJ regions and different time zones Experience in a global or multi-site contact center environment is a plus Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi) Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com. Show more Show less

Project Role : Data Platform Architect Project Role Description : Architects the data platform blueprint and implements the design, encompassing the relevant data platform components. Collaborates with the Integration Architects and Data Architects to ensure cohesive integration between systems and data models. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities: - Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. - Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX. - Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya - Integrate with IVR systems and Proficiency in webhook setup and API integration. - Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. - Creation of agents in Agent builder and integrating them into end end to pipeline using python. - Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. - Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities - Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. - Document technical designs, processes, and setup for various integrations. - Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. - Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques. - Experience with chatbot , generative AI models, prompt Engineering. - Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: - The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. - The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. - A 15-year full time education is required 15 years full time education Show more Show less

About The Role We’re looking for a Senior Backend Developer who’s comfortable working across both NestJS (Node.js + TypeScript) and Laravel. If you enjoy building reliable APIs, solving integration challenges, and making messaging platforms tick, you’ll fit right in. In this role, you’ll work closely with our team to power complex communication workflows, support frontend reporting tools, and ensure data flows smoothly between multiple systems. What You’ll Be Doing Building and maintaining APIs using NestJS and Laravel Handling webhooks and ensuring they’re processed reliably Integrating with messaging platforms like Twilio, SendGrid, AWS SES, Facebook, Interakt, Gupshup, and others Managing background jobs and retries using Redis (or similar queue systems) Writing efficient MySQL queries and handling data logging Syncing services between Laravel and Node.js apps Collaborating with the frontend team to support a Vue.js 3-based reporting dashboardBuilding and consuming APIs that allow communication between different applications (like mobile apps and web apps). Asynchronous and parallel request handling – Writing code that can run multiple tasks at the same time, without slowing down the system. Multiple request management – Ensuring the server can handle many users at once efficiently. Webhooks – Setting up automated responses to events coming from external systems (e.g., payment success, user signup). In Terms Of Troubleshooting And Performance They must have strong error debugging skills – knowing how to track, identify, and fix problems quickly using logs and tools. Be able to implement load management – keeping the app stable during high traffic or spikes in usage. For Modern Infrastructure Experience with AWS Lambda – writing serverless functions that run code without managing servers, saving cost and improving scalability. Knowledge of queue management systems (like Redis queues, SQS, or BullMQ, etc...) – for handling background tasks (e.g., email sending, data processing) in an organized and efficient way. What We’re Looking For Solid hands-on experience with NestJS and Laravel Strong understanding of REST APIs and webhook handling Experience working with messaging APIs or notification systems Confident with Redis queues and background processing Skilled in MySQL performance tuning and complex queries Familiarity with how frontend apps work, especially with Vue 3 Skills: vue.js 3,redis,queue management systems,rest api,mysql,aws ses,rest apis,typescript,laravel,nestjs,facebook,webhook handling,twilio,interakt,node.js,gupshup,sendgrid,aws Show more Show less

Skyflow is a data privacy vault company built to radically simplify how companies isolate, protect, and govern their customers’ most sensitive data. With its global network of data privacy vaults, Skyflow is also a comprehensive solution for companies around the world looking to meet complex data localization requirements. Skyflow currently supports a diverse customer base that spans verticals like fintech, retail, travel, and healthtech. Skyflow is headquartered in Palo Alto, California and was founded in 2019. For more information, visit www.skyflow.com or follow on X and LinkedIn. About the role: As a Site Reliability Engineer, you will be responsible for driving the effort to identify, design, and develop the best technical and field solutions to automate our production systems. This position will collaborate often with various internal and external business and engineering teams. You will also have an opportunity to eventually lead efforts to champion and instill a culture of Site Reliability Engineering at Skyflow. We know great Site Reliability Engineers come from diverse backgrounds so no single individual may have all the desired skills on day one. But if you are the kind of software engineer who would have loved to engineer solutions for Stripe or Twilio API's, or the Slack or Zendesk app, or the Snowflake or MongoDB platform - we want to talk to you! Desired Qualifications: 3+ overall years hands-on experience with 2+ years of experience in infrastructure automation and software delivery using SRE practices Familiarity with cloud platforms (e.g., AWS, Azure, GCP). Coding experience with Go (preferred) or Python. Experience with SRE tools - CloudFormation/Terraform, Jenkins, Ansible and others Hands-on experience with Linux Systems Engineering, Docker and Kubernetes container orchestration, RDBMS, and scripting for automation Ability to work with distributed teams to provide technical guidance and leadership Solid understanding of the common challenges with migrations and modernizations, the ability to choose the right path based on previous experience Expertise with application observability patterns and site reliability practices Extensive experience working with large distributed infrastructures Responsibilities: Able to provide support in USA timezone i.e either 8 PM to 2 AM IST or 4 AM to 10 AM IST Utilize programming languages like Python and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Terraform and Helm, and a variety of AWS tools and services on a daily basis Develop and maintain CI/CD pipelines to enable automated testing, building, and deployment of applications. Collaborate with cross-functional teams and clients to deliver robust cloud-based solutions that drive best-in-class experiences to Skyflow customers Automate and maintain tools/systems involving software builds, continuous testing, automated deployments, software health monitoring and software releases Evaluate reliability, performance, scalability, and engineering aspects to ensure a smooth software production rollout and delivery Be a thought leader and key contributor within our SRE team and help build a Site Reliability Engineering culture Able to provide 24*7 on call support. Benefits: Work from home expense Excellent Health Insurance Options Very generous PTO Flexible Hours Generous Equity At Skyflow, we believe that diverse teams are the strongest teams. We invite applicants of all genders, races, ethnicities, nationalities, ages, religions, sexual orientations, disability statuses, educational experiences, family situations, and socio-economic backgrounds. Show more Show less

🔹 Company: Anava Computing Technologies Private Limited 📍 Job Location: Delhi NCR | Bangalore | Mumbai | Hyderabad 🏢 Office Location: B-102, Logix Technova, Sector 132, Noida, Uttar Pradesh 🏢 Work Mode: On Field 🕒 Employment Type: Full-Time 📅 Experience: Minimum 3 years (Relevant B2B Sales Experience Preferred) About Us: Anava Computing Technologies Private Limited is a forward-thinking IT solutions provider specializing in cutting-edge software and communication technologies. We deliver scalable CPaaS and SaaS products that empower businesses to enhance customer engagement, automate workflows, and drive digital transformation. Job Summary: We are seeking a results-driven and experienced Sales Executive to promote and sell our CPaaS and SaaS offerings to a wide range of clients. The ideal candidate will have a deep understanding of B2B technology sales, excellent relationship-building skills, and a proven track record of meeting or exceeding sales targets in the tech industry. Key Responsibilities: Identify and generate new business opportunities for CPaaS and SaaS products Conduct market research to identify potential customers and industry trends Manage the complete sales cycle: prospecting, demo presentations, negotiations, and closing deals Develop a deep understanding of customer needs and align solutions accordingly Maintain strong relationships with clients to ensure retention and upsell opportunities Collaborate with marketing and product teams to align messaging and offerings Prepare proposals, quotations, and RFPs for enterprise clients Meet and exceed monthly and quarterly sales targets Provide timely sales forecasts, pipeline updates, and reports to the management team Represent the company at industry events, webinars, and client meetings Required Skills & Qualifications: Bachelor's degree in Business, Marketing, IT, or a related field 3+ years of B2B sales experience, preferably in CPaaS, SaaS, or enterprise software Proven success in achieving sales targets and building client relationships Strong understanding of cloud-based communication and software solutions Excellent communication, negotiation, and presentation skills Ability to explain technical products in simple, solution-driven terms Proficiency in CRM software (e.g., Zoho CRM, Salesforce, HubSpot) Self-motivated, goal-oriented, and a team player Preferred Skills: Experience in selling IT or telecom solutions to mid and large enterprises Familiarity with CPaaS platforms (like Twilio, Vonage, Gupshup) and SaaS tools Certification in Sales or Business Development Knowledge of the software development lifecycle and API integrations What We Offer Opportunity to lead sales growth in a high-demand technology space A dynamic and collaborative work environment Performance-based incentives and career advancement opportunities Show more Show less

Primary Skills Expert in Dialogflow CX & ES , designing virtual agents with intents, entities, contexts, and fulfillment for dynamic conversations. Skilled in Google Cloud Speech & Text Services , leveraging Speech-to-Text and Text-to-Speech for voice interactions and Sentiment Analysis for enhanced customer experiences. Proficient in CCAI Platform , developing Virtual Agents, Agent Assist, and Contact Center Insights. Strong in Cloud Functions & Webhooks , enabling backend integrations, API handling, and real-time response customization. Experienced in CCAI Integrations with Twilio, Genesys, Avaya, and Amazon Connect for seamless contact center deployments. Knowledgeable in Google Cloud Services (Cloud Run, Pub/Sub, Firestore, Cloud Storage) for chatbot data management. Deep understanding of Natural Language Processing (NLP) for intent detection, entity recognition, and optimizing conversational AI models. Secondary Skills Infrastructure as Code (IaC) Deploying CCAI solutions using Terraform CI/CD for Chatbots Automating chatbot deployment via Cloud Build Monitoring & Logging Stackdriver (Cloud Logging & Monitoring) for chatbot analytics Security & IAM Managing service accounts, IAM roles for Dialogflow & CCAI Third-Party API Integration CRM, ticketing systems, external databases Multi-Channel Deployment Web, WhatsApp, Facebook Messenger, IVR

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities:I.Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI.II.Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX.III.Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, AvayaIV.Integrate with IVR systems and Proficiency in webhook setup and API integration.V.Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.VI.Creation of agents in Agent builder and integrating them into end end to pipeline using python.VII.Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.VIII.Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilitiesIX.Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.X.Document technical designs, processes, and setup for various integrations.XI.Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot , generative AI models, prompt Engineering. Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:1 The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.2 The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. Qualification 15 years full time education

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities:I.Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI.II.Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX.III.Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, AvayaIV.Integrate with IVR systems and Proficiency in webhook setup and API integration.V.Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks.VI.Creation of agents in Agent builder and integrating them into end end to pipeline using python.VII.Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing.VIII.Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilitiesIX.Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions.X.Document technical designs, processes, and setup for various integrations.XI.Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot , generative AI models, prompt Engineering. Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:I.The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.II.The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. Qualification 15 years full time education

WHAT'S IN IT FOR YOU? As part of our Analytics practice, you will join a worldwide network of over 20,000 smart and driven colleagues experienced in leading statistical tools, methods, and applications. From data to analytics and insights to actions, our forward-thinking consultants provide analytically informed, issue-based insights at scale to help our clients improve outcomes and achieve high performance. Accenture will continually invest in your learning and growth. Youll work with experts in SaaS & PaaS and Accenture will support you in growing your own tech stack and certifications. In Applied intelligence you will understands the importance of sound analytical decision-making, relationship of tasks to the overall project, and executes projects in the context of a business performance improvement initiative.What you would do in this role Gathering business requirements to create high level business solution framework aligning with business objectives and goals. Monitor project progress able to plan project plan, proactively identify risks, and develop mitigation strategies. Work closely with project leads, engineers, and business analysts to develop AI solutions. Develop & test AI algorithms and techniques tailored to solve specific business problems. Present and communicate solutions and project updates to internal & external stakeholders. Foster positive client relationships by ensuring alignment between project deliverables and client expectations. Adopt a clear and systematic approach to complex issues. Analyze relationships between several parts of a problem or situation. Anticipate obstacles and identify a critical path for a project Qualifications Mentor and guide a team of AI professionals, cultivating a culture of innovation, collaboration, and excellence. Conduct comprehensive market research and stay updated on the latest advancements and trends in AI technologies. Foster the professional development of team members through continuous learning opportunities.

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : Google Cloud Platform Architecture Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities: Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX. Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya Integrate with IVR systems and Proficiency in webhook setup and API integration. Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. Creation of agents in Agent builder and integrating them into end end to pipeline using python. Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. Document technical designs, processes, and setup for various integrations. Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot , generative AI models, prompt Engineering. Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. A 15 years full time education is required Qualification 15 years full time education