2602 Triage Jobs - Page 50

Job Description Job ID SRSOF013674 Employment Type Regular Work Style hybrid Location Noida,UP,India Role Sr Software Engineer (Java Backend) Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. We are looking for a talented and experienced Senior Software Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. As a Senior Software Engineer, you will be involved in the design, development, testing, deployment, and maintenance of software solutions. You will work in a collaborative environment, contributing to the technical foundation behind our flagship products and services. Responsibilities: Software Development: Write clean, maintainable, and efficient code or various software applications and systems. Design and Architecture: Participate in design reviews with peers and stakeholders and in the architectural design of new features and systems, ensuring scalability, reliability, and maintainability. Code Review: Diligent about reviewing code developed by other developers, providing feedback and maintain a high bar of technical excellence to make sure code is adhering to industry standard best practices like coding guidelines, elegant, efficient and maintainable code, with observability built from ground up, unit tests etc. Testing: Build testable software, define tests, participate in the testing process, automate tests using , tools (e.g., Junit, Selenium) and Design Patterns leveraging the test automation pyramid as the guide. Debugging and Troubleshooting: Triage defects or customer reported issues, debug and resolve in a timely and efficient manner. Service Health and Quality: Contribute to maintaining the health and quality of services and incidents, promptly identifying and escalating issues. Collaborate with the team in utilizing service health indicators and telemetry for action. Assist in conducting root cause analysis and implementing measures to prevent future recurrences. Dev Ops Model: Understanding of working in a DevOps Model. Taking ownership from working with product management on requirements to design, develop, test, deploy and maintain the software in production. Documentation: Properly document new features, enhancements or fixes to the product, and also contribute to training materials. Minimum Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. 2 to 4 years of professional software development experience. Proficiency in Java and good to have in other programming languages such as Python, NodeJS, or JavaScript. Experience with software development practices and design patterns. Strong problem-solving skills and attention to detail. Familiarity with version control systems like Git GitHub and bug/work tracking systems like JIRA. Basic understanding of cloud technologies and DevOps principles. Strong analytical and problem-solving skills, with a proven track record of building and shipping successful software products and services. Good communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Preferred Qualifications: Master’s degree in Computer Science, Engineering, or a related technical field. Experience with cloud platforms like Azure, AWS, or GCP. Familiarity with CI/CD pipelines and automation tools. Experience with test automation frameworks and tools. Knowledge of agile development methodologies. Commitment to continuous learning and professional development. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Working on new code delivery and triaging tickets, working with consuming applications and data provider for software defects that scrum team is not able to resolve Be flexible and work in a dynamic environment with daily code deployments and changes in priorities from Product Team Working as part of scrum team to understand, analyze, and implement requirements into functional artifacts Provide production and non-production support for incident tickets Support application availability, reliability, and stability Conduct performance testing, deploy code to test and production environments, and support and triage of testing for releases Act as the liaison between Business, Developers and Scrum teams on requirements/scope/Change discussions to determine IT scope Identify corresponding scope for all Technical Teams for the change considering opportunities for consolidation, enhancement, and retirement of related software/features Create a Solution Document, Conduct Review Meetings with all stake holders for the Solution developed and for Hands off to Development Teams or vendor Work closely with all SCRUM Teams ensure solution/Scope is understood completely and implemented successfully following UHG process/policies Analyze and work to resolve the Defects reported by business by engaging appropriate teams Adherence to Agile/Rally methodology, ServiceNow Process and Maintenance of related technical team documents Be able to work with infrastructure, network, database, and other IT support teams to triage issues impacting the application Provide weekend production support for high impact issues on a rotation basis with other team members Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: BS / BA in Engineering, Computer Science or equivalent experience 2+ years of experience with CI/CD Pipeline using Jenkins 1+ years of experience with Java and/Python Experience with PowerShell Experience in using modern software engineering and product development tools including Agile / SAFE, Continuous Integration, Continuous Delivery, DevOps etc. Solid experience of operating in a quickly changing environment and driving technological innovation to meet business requirement Proven track record of acting as an advocate for driving new technology across the organization via the creation of communities and publishing SDK / libraries for reuse across the organization Proven track record of building relationships across cross-functional teams Preferred Qualifications: Experience with REST/ JSON SOAP APIs, Java 8 or higher, Spring Boot, CLT, Git, Jenkins, Microservices, Docker Experience in any public Cloud, Machine Learning/Artificial Experience with Graph QL, Java 11, Springboot Experience in Databases, SQL programming, No SQL DBs (e.g. Cassandra, ElasticSearch, MongoDB) Experience in building Streaming Solutions using Kafka Experience with Automation Frameworks, such as Selenium WebDriver, Restassured, SOAP UI, Spock Experience in Kotlin, nodeJS, Avro schema, golang, prometheous, grafana, Kubernetes, ELK stack Experience in implementing Automation (Unit/Functional/Regression) and Performance tuning techniques using Cucumber/Neoload Experience / exposure to API integration frameworks Experience in the healthcare industry Practical experience of developing solutions hosting within key major cloud providers such as AWS, Google Cloud and Azure Deep knowledge and hands-on experience in API related activities: requirement analysis, software architecture and design, resource -based API modeling, and micro-services architecture Expertise in a Contained based platform, e.g Openshift, Kubernetes, Rancher Proven ability to establish repeatable processes, best practices and implement version control software in a Cloud team environment Demonstrate being an avid supporter of the Open Source software community Proven excellent time management, communication, decision making, and presentation skills Proven ability to display a solid desire to achieve and attain high levels of both internal and external customer satisfaction At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We’ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health. We make getting life insurance easier, faster and better for everyone. Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! About The Role Product Operations builds the connective tissue between product and user-facing teams so that Ethos can ultimately deliver more value to more users, faster. As a Product Operations Analyst, you’ll work with both customer facing teams as well as product management and engineering teams to help ensure a smooth experience for our customers. You’ll be expected to help build strong connections with user-facing teams (support, sales, account management, etc) and ensure a tight product feedback loop as issues and product bugs are raised. This is a highly cross-functional individual contributor role, and it will be a critical lever for us to deliver on our mission. Roles & Responsbilities Be a product quality advocate - Field questions and feature requests from customer facing teams, triage issues surfaced, and work closely with engineers and product managers to identify, size, and fix product bugs Triage and resolve a high percentage of technical and product issues being raised by customer facing stakeholders and other users of Ethos technology Be the primary point of contact between the product/engineering teams and customer facing teams, communicating product and bug updates out to affected stakeholders Work with software engineers and product managers to collect, quantify & prioritize product-related bugs and other challenges to be considered in future development sprints - use sql or other analytical methods to size issues and estimate impacts Help uplevel product and engineering’s understanding of how the product is being used by our customers Help execute on continuous improvement to the engagement models between product, engineering and customer facing teams Ensure operating team readiness when launching new features and customer experiences Be a representative of the customer’s voice as we look to build new features, launch new products, and improve our current customer experience Identify and actively build connections with relevant subject matter experts across the company to surface insights, help ensure alignment between different teams, and pave the way for a smoother customer experience Qualifications And Skills 3+ years of experience in operations, product, or another analytical role 1+ year experience with Javascript, Java, or SQL Must be able to demonstrate a mix of analytical mindset, technical abilities, and business acumen, with a personal drive to work proactively and take ownership in all you do Need a customer focused mindset with a deep understanding of how the user experience can and should shape the direction of the product and processes Ability to work in ambiguous environments with little direction and be scrappy about it - We don't have all the answers, but you'll need to find them Organized and extremely responsive in following up with requests made of you from the internal stakeholders you’ll be working with Strong communications skills with the ability to articulate messages to a variety of stakeholders and audiences Experience in a high growth technology company Bachelor's degree in computer science or engineering related field Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace. We are an equal opportunity employer who values diversity and inclusion and look for applicants who understand, embrace and thrive in a multicultural world. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records. To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice. Show more Show less

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are As a Senior Cloud Security Engineer , you will leverage your development, security and architecture experience to mitigate risk and enable security controls for our cloud infrastructure. You will create security controls as code and scalable security architecture, as well as working prototypes and production solutions to reduce risk in the cloud environments. You’ll build partnerships with our Site Reliability Engineering, Software Engineering and IT teams to ensure Zinnia is doing all we can to protect the company’s and our customers’ data. As a trusted advisor, you will partner with tech and business stakeholders and enable them. You will be able to coach, mentor, educate, advise on system design and architecture, implement/configure/monitor security tools, and help drive an appreciation for security. If you like to automate, shift security left, manage risk, and further enable business, then this role is for you. What You’ll Do Collaborate and build relationships with the product engineering and SRE teams Identify risks across all cloud environments, and assist in architectural design to mitigate risks Secure Zinnia’s cloud platforms to ensure compliance with various best practice frameworks and requirements Partner with the security team, platform and security engineers to assist in the development of a scalable threat modeling program (and conduct them as well!) for our cloud environment Develop, deploy and maintain various security tools and their SOPs Develop, evaluate, and respond to alerts and events from the security tools Adopt automation to shift security to the left and make it scalable Triage, escalate, and remediate vulnerabilities found as part of vulnerability management program Be part of an on-call rotation supporting the platform Be a humble mentor for our talented team members What You’ll Need 9+ years of experience in a cloud security engineering or site reliability engineering role Extensive hands-on experience in GCP and/or AWS Extensive hands-on experience in securing Kubernetes and container orchestration technologies Experience in Python, or another programming language Experience in the development of security products or DevSecOps infrastructure Experience building and operationalizing SOAR, DevSecOps and IaC tools for cloud Familiarity with deployment automation tools such as Terraform, Helm, Atlantis, and BuildKite Familiarity with threat modeling Strong written and verbal communication skills Desire to build a cloud security program and coach junior engineers WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability Show more Show less

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Our vision: A world where everyone is free to focus on their most purposeful work, together. Ready to become a Wriker? Wrike is looking for a security operations center (SOC) analyst. This team protects Wrike’s valuable assets and data against cyber threats and attacks 24/7. More about your team: As a SOC Analyst, you will collaborate with a multidisciplinary security team comprising Infrastructure Security Engineers, Security Engineers, Application Security Engineers, and Compliance specialists. You’ll find yourself among a group of passionate and approachable professionals, dedicated to continuous improvement and teamwork in keeping our organization secure. Key Responsibilities: Monitor, analyze and triage security alerts and events Assess risk, impact of potential incidents, and take appropriate remediation steps and actions Employ various security tools and technologies to detect and investigate cyber threats Work collaboratively with other teams, including incident responders, to ensure proper escalation and resolution of cases Document and report security incidents Participate in further development and improvement of security monitoring and detection capabilities Stay up to date with the latest security trends, vulnerabilities, and best practices. You will achieve your best if you have: At least 2+ years of experience in a Security Operation Centre (SOC) or similar role Knowledge of network fundamentals and common security threats Well-developed logical thinking capabilities and problem-solving skills Strong communication skills, both written and verbal You will stand out with: Experience with security information event management (SIEM) and extended detection and response (e.g. Rapid7, Splunk, Wazuh, Microsoft Defender for Endpoint, Crowdstrike) Industry certificates is an advantage Experience with log analysis and correlation Perks of working with Wrike 10 days of National and Festival Holidays per year (eight fixed, two flexible) 18 days of paid vacation per year 14 days of sick leave with a medical certificate per year 5 uncertified sick days per year Group Medical Plan: Coverage for employees, spouse, children, and parents/in-laws for Rs 5,00,000. Free health checkup for employees Personal Accident Insurance: Rs 50,00,000 Term Life Insurance: Rs 50,00,000 Up to 26 weeks of paid maternity leave for the first two children 4 weeks of paid parental leave 2 days off for volunteering with nonprofit charities Broadband/Internet Reimbursement: INR 1500 per month Full-stocked pantry and complimentary lunch Hybrid work model Your recruitment buddy will be Saran Krishnamoorthy, Senior Recruiter. Who Is Wrike And Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together. Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. Show more Show less

Department: Tech - IT Location: Gurugram, India Description We have an excellent opportunity to join our newly established IT Service Desk Team, supporting internal colleagues at Aurora, a highly successful energy analytics consultancy. This is an office-based position located in our Gurugram office, working shifts as part of the Service Desk Team to provide 24x5 rotational global support. To succeed in this role, you’ll need up to 5 years of global technical support hands on experience, delivering solutions across diverse IT environments and ensuring high customer satisfaction. Key technologies include Windows 11, Microsoft 365, MS Teams, account administration tools (e.g., Entra, SharePoint), and general hardware/software troubleshooting. We’re looking for someone who is resourceful, adaptable, and a strong communicator — someone who can quickly diagnose and resolve technical issues while working effectively with colleagues across multiple teams and global locations. Key Responsibilities · Triage and categorise IT Support tickets (Incidents, Service Request, etc.) responding to and resolving tickets within SLA · Manage and escalate major incidents, ensuring timely communication and resolution · Perform IT administrative tasks in line with standard operating procedures (SOPs), including access and account management · Provide remote support for end users, including troubleshooting applications and hardware issues · Support Microsoft Teams calls and video conferencing, including investigation of call quality issues · Carry out onboarding and offboarding tasks for employees · Deploy and manage software, systems, and licensing (Office 365, OneDrive/SharePoint, antivirus tools) · Contribute to the development and maintenance of IT knowledge base content for both users and IT staff · Monitor and support site-based video conferencing equipment Skills, Knowledge and Expertise Soft Skills: · Willingness to work rotational (monthly/quarterly) shifts as part of a 24x5 team. · Strong customer service ethos; proactive and team-oriented mindset · Excellent written and verbal communication skills in English · Ability to build strong working relationships at all levels · Flexible, positive attitude with a willingness to take on new challenges · Self-starter with strong problem-solving and time-management abilities · Ability to prioritise and handle multiple tickets effectively Technical skills (Required): · Microsoft Office 365 administration and application support · Windows 11 setup, configuration and troubleshooting · Hardware provisioning and installation · Hands-on experience resolving hardware-related issues · Familiarity with cloud VPNs and basic networking concepts · Experience with Azure Entra ID, Intune, Defender, and Microsoft Endpoint Manager · Microsoft Teams support and administration · Audio/Visual (AV) hardware experience (e.g., Logitech systems) · Working knowledge of ITSM tools (e.g., Jira Service Desk) Desirable attributes: · ITIL certification or familiarity with the ITIL framework · Awareness of GDPR and ISO 27001 compliance · Microsoft or other IT support certifications Benefits · A fun, informal, collaborative and international work culture · Access to regular coaching and mentoring sessions and the opportunity to learn from experienced professionals · Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry · Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects Some of the other benefits are: · Medical, Accidental & Term life insurance · Gratuity · Hybrid work culture · Provident Fund Scheme · Fun Friday’s The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity. The successful candidate would start as soon as possible. The team will review applications as they are received. Salary will be competitive with experience. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. About us From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 600 of the world’s most influential energy sector participants, including utilities, investors, and governments. While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software. Show more Show less

Job Description: Good communication skill1 #1 – Person should be able to talk in large forums. This is very important Application Production support - 7 to 10 years Hands on experience in Splunk -5 years Hands on experience in building CI CD pipelines – 5+ Years Candidate should have experience in supporting Technical Production support. ( Functional support is not a good fit) Cloud knowledge Good to have scripting skills, container, and Kubernetes knowledge. Technical Skills: Technology: JAVA / .Net framework , C# basics, Splunk, Cloud preferably PCF Experience in Production Deployment using CI/CD pipelines Splunk Query Skills: Ability to write effective Splunk queries for data analysis and monitoring Linux Administration: Experience with Linux Server troubleshooting common failures, health checks and administration tasks Real-Time troubleshooting of critical application workflows and incorporate feedback to product development. Should have good knowledge on splunk , should be able to write queries in splunk and create alerts. Good knowledge of ITSM framework. Should be good in analysis , able to find out solutions without much help. Triage alerts & diagnose/resolve critical issues, manage implementation of changes. Perform root cause analysis of critical incidents/alerts. Initiate and drive the Techlines in case of outages/major incidents/Batch abends and ensure .Service Restoration in the least time possible. Act quickly on the application Alerts and Batch Job failures. Identify manual toil, repetitive issues, and work with stakeholders with improvement plan. Should have basic experience in .net framework , C# to fix bug Able to write basic powershell commands. Knowledge of one or more of Message Brokers such as RabbitMQ, IBM MQ Knowledge of JIRA, confluence and remedy ticketing systems. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Product Analyst About Mercury Support Team (MST): Finance Infrastructure is an internal EY Finance organization that is part of EY’s Global Controllership. Finance Infrastructure helps support several key Finance Products including Mercury (which is EY’s SAP centric platform supporting Customer to Cash processes). Finance Infrastructure is part of the Mercury Support Team (MST) which is an organization jointly owned by the business and IT. The MST is a centralized and global organization that provides operational support for an integrated, SAP-centric platform (Mercury) and manages and supports the Mercury user community. The MST plays an integral governance role in the global Mercury solution and will evolve to work closely with the business to enable the benefit and value to be realized from the investment in Mercury and to set the future direction and technology road map. About this Role: The Product Analysts support and assist the Assistant Product Managers and Product Managers by helping with the resolution of key product issues, fulfillment of business operational requests, and requirements and validation support with new enhancements to the Mercury system or in solutioning critical operational issues. They will be responsible for researching SAP, Mercury, and a designated area of responsibility (e.g., Time and Expense) and then utilizing their findings to provide expertise and guidance throughout Mercury teams. The Product Analyst will assist in completing initiatives, projects, issue resolutions within their functional area. The Product Analyst scope of responsibility includes supporting their functional area, Assistant Product Managers, and Product Managers to ensure the success of the SAP solution across a large global client base. In this capacity, they will collaborate with and assist other team members to find a common solution, support the triage of executive issues, and develop in-depth knowledge of their functional area or product. The Product Analyst will also further the team’s work with global clients in order to understand the necessary requirements for product and service improvement. Essential Functions of the Job: Supports the resolution of L3 tickets alongside Assistant Product Managers Supports enhancement request, business operational request, and service request fulfillment Researches SAP and Mercury designated specialty (i.e. Tax) as necessary Collaborates with and assists L2 help desk resources as necessary Supports triage of issues Supports development of requirements and validation of designated enhancements Analytical/Decision Making Responsibilities: Analyzes and deciphers diverse requirements from multiple countries Collaborates with the team to classify and prioritize defects related to the process/product and makes decisions based on assessments Coordinates work effort between products and modules Education: Bachelor’s degree in finance, business, computer science or a related discipline, or equivalent work experience Experience: 2 years’ experience in a large business system environment, performing business analysis, business development, and/or project systems management with a preferred focus on SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Project management training, practical application, business analysis, business development or relationship management experience is preferred. Certification Requirements: SAP certification preferred Knowledge and Skills Requirements: Knowledge of SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data flows, processes and best practices Proven knowledge of software development lifecycle methods, processes, tools and best practices Documentation, communication and presentation skills that support accurate and concise messaging Experienced and comfortable working with culturally diverse outsourced on/offshore staff for Project work and Production Support (Run) service delivery Excellent interpersonal, client service, communication, organizational, and project management skills Excellent problem solving and decision making skills Ability to react appropriately during crisis situations Operate in a dynamic, fast moving and changing environment Operate in a global matrix environment Other Requirements: Demonstrate an inclusive and globally aware mindset Ability and flexibility to work in a virtual environment across multiple time zones Flexibility to work non-standard hours in supporting global production systems International Travel may be needed Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people. Product Analyst About Mercury Support Team (MST): Finance Infrastructure is an internal EY Finance organization that is part of EY’s Global Controllership. Finance Infrastructure helps support several key Finance Products including Mercury (which is EY’s SAP centric platform supporting Customer to Cash processes). Finance Infrastructure is part of the Mercury Support Team (MST) which is an organization jointly owned by the business and IT. The MST is a centralized and global organization that provides operational support for an integrated, SAP-centric platform (Mercury) and manages and supports the Mercury user community. The MST plays an integral governance role in the global Mercury solution and will evolve to work closely with the business to enable the benefit and value to be realized from the investment in Mercury and to set the future direction and technology road map. About this Role: The Product Analysts support and assist the Assistant Product Managers and Product Managers by helping with the resolution of key product issues, fulfillment of business operational requests, and requirements and validation support with new enhancements to the Mercury system or in solutioning critical operational issues. They will be responsible for researching SAP, Mercury, and a designated area of responsibility (e.g., Time and Expense) and then utilizing their findings to provide expertise and guidance throughout Mercury teams. The Product Analyst will assist in completing initiatives, projects, issue resolutions within their functional area. The Product Analyst scope of responsibility includes supporting their functional area, Assistant Product Managers, and Product Managers to ensure the success of the SAP solution across a large global client base. In this capacity, they will collaborate with and assist other team members to find a common solution, support the triage of executive issues, and develop in-depth knowledge of their functional area or product. The Product Analyst will also further the team’s work with global clients in order to understand the necessary requirements for product and service improvement. Essential Functions of the Job: Supports the resolution of L3 tickets alongside Assistant Product Managers Supports enhancement request, business operational request, and service request fulfillment Researches SAP and Mercury designated specialty (i.e. Tax) as necessary Collaborates with and assists L2 help desk resources as necessary Supports triage of issues Supports development of requirements and validation of designated enhancements Analytical/Decision Making Responsibilities: Analyzes and deciphers diverse requirements from multiple countries Collaborates with the team to classify and prioritize defects related to the process/product and makes decisions based on assessments Coordinates work effort between products and modules Education: Bachelor’s degree in finance, business, computer science or a related discipline, or equivalent work experience Experience: 2 years’ experience in a large business system environment, performing business analysis, business development, and/or project systems management with a preferred focus on SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Project management training, practical application, business analysis, business development or relationship management experience is preferred. Certification Requirements: SAP certification preferred Knowledge and Skills Requirements: Knowledge of SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data flows, processes and best practices Proven knowledge of software development lifecycle methods, processes, tools and best practices Documentation, communication and presentation skills that support accurate and concise messaging Experienced and comfortable working with culturally diverse outsourced on/offshore staff for Project work and Production Support (Run) service delivery Excellent interpersonal, client service, communication, organizational, and project management skills Excellent problem solving and decision making skills Ability to react appropriately during crisis situations Operate in a dynamic, fast moving and changing environment Operate in a global matrix environment Other Requirements: Demonstrate an inclusive and globally aware mindset Ability and flexibility to work in a virtual environment across multiple time zones Flexibility to work non-standard hours in supporting global production systems International Travel may be needed Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

NVIDIA is looking for a Network Operations Engineer to support and maintain our cloud network infrastructure. This network serves the needs across the whole software stack for NVIDIA, from Graphics Drivers to Autonomous Vehicles and Artificial Intelligence. In this role, the Network Operations Engineer will remediate critical alerts within defined SLAs, triage production impacting network incidents, and interact with internal customers on network related issues. They will also be responsible for engaging with external vendors to remediate hardware and software issues, and participate in project related work such as network device upgrades and capacity augmentations. An ideal candidate will possess a wide range of skills, including alert monitoring & resolution in large-scale networks and CSP environments, outstanding troubleshooting skills, understanding of L3 underlay networks, and network protocol knowledge in large multi-vendor infrastructures. What You Will Be Doing Engage in 24/7 global shift rotations to provide remote support for network repairs and changes while collaborating across teams and updating customers on status and ticket information. Drive operational improvements in change management and daily operations by following procedures. Manage and operate large scale IP network technologies and infrastructures. Utilise your skills in Peering and Datacenter interconnect technologies: PNI, Transit, Exchange, Passive DWDM, Wave circuits. Monitor and support the network health of on-premises and cloud infrastructures. Collaborate and develop workflow enhancements while documenting best practices. What We Need To See Deep knowledge and experience of TCP/IP, BGP, OSPF, MPLS, IS-IS, VxLAN, EVPN, QoS, GRE, IPsec, DNS, and MACsec. Over 4 years of experience in network operations. Skilled in network troubleshooting techniques and leveraging creative problem-solving abilities. Strong track record of alert response within defined SLAs and Incident management. Experience with one or more of the following CSP environments: AWS, Azure, GCP, OCI. Familiarity with Arista, Fortinet and Juniper. Hands-on experience with contributing to tooling and automation for provisioning, monitoring, and managing complex network infrastructures. Bachelor’s degree in Computer Science, related technical field, or equivalent experience. Excellent verbal and written communication skills. Ways To Stand Out From The Crowd Working knowledge of Mellanox/Cumulus OS. Working knowledge of Infiniband technology. Skilled in Unix/Linux system administration, with the ability to write and understand Python/Shell scripts to enhance productivity in hyperscale environments. Familiarity with leveraging tools such as Netbox/Nautobot, Prometheus, Grafana, Panoptes to monitor and manage a global network. Passionate about innovating and investing in ground breaking technologies. NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hard-working people in the world working for us. Are you creative and autonomous? Do you love a challenge? If so, we want to hear from you. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. JR1998089 Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Product Analyst About Mercury Support Team (MST): Finance Infrastructure is an internal EY Finance organization that is part of EY’s Global Controllership. Finance Infrastructure helps support several key Finance Products including Mercury (which is EY’s SAP centric platform supporting Customer to Cash processes). Finance Infrastructure is part of the Mercury Support Team (MST) which is an organization jointly owned by the business and IT. The MST is a centralized and global organization that provides operational support for an integrated, SAP-centric platform (Mercury) and manages and supports the Mercury user community. The MST plays an integral governance role in the global Mercury solution and will evolve to work closely with the business to enable the benefit and value to be realized from the investment in Mercury and to set the future direction and technology road map. About this Role: The Product Analysts support and assist the Assistant Product Managers and Product Managers by helping with the resolution of key product issues, fulfillment of business operational requests, and requirements and validation support with new enhancements to the Mercury system or in solutioning critical operational issues. They will be responsible for researching SAP, Mercury, and a designated area of responsibility (e.g., Time and Expense) and then utilizing their findings to provide expertise and guidance throughout Mercury teams. The Product Analyst will assist in completing initiatives, projects, issue resolutions within their functional area. The Product Analyst scope of responsibility includes supporting their functional area, Assistant Product Managers, and Product Managers to ensure the success of the SAP solution across a large global client base. In this capacity, they will collaborate with and assist other team members to find a common solution, support the triage of executive issues, and develop in-depth knowledge of their functional area or product. The Product Analyst will also further the team’s work with global clients in order to understand the necessary requirements for product and service improvement. Essential Functions of the Job: Supports the resolution of L3 tickets alongside Assistant Product Managers Supports enhancement request, business operational request, and service request fulfillment Researches SAP and Mercury designated specialty (i.e. Tax) as necessary Collaborates with and assists L2 help desk resources as necessary Supports triage of issues Supports development of requirements and validation of designated enhancements Analytical/Decision Making Responsibilities: Analyzes and deciphers diverse requirements from multiple countries Collaborates with the team to classify and prioritize defects related to the process/product and makes decisions based on assessments Coordinates work effort between products and modules Education: Bachelor’s degree in finance, business, computer science or a related discipline, or equivalent work experience Experience: 2 years’ experience in a large business system environment, performing business analysis, business development, and/or project systems management with a preferred focus on SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Project management training, practical application, business analysis, business development or relationship management experience is preferred. Certification Requirements: SAP certification preferred Knowledge and Skills Requirements: Knowledge of SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data flows, processes and best practices Proven knowledge of software development lifecycle methods, processes, tools and best practices Documentation, communication and presentation skills that support accurate and concise messaging Experienced and comfortable working with culturally diverse outsourced on/offshore staff for Project work and Production Support (Run) service delivery Excellent interpersonal, client service, communication, organizational, and project management skills Excellent problem solving and decision making skills Ability to react appropriately during crisis situations Operate in a dynamic, fast moving and changing environment Operate in a global matrix environment Other Requirements: Demonstrate an inclusive and globally aware mindset Ability and flexibility to work in a virtual environment across multiple time zones Flexibility to work non-standard hours in supporting global production systems International Travel may be needed Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people. Product Analyst About Mercury Support Team (MST): Finance Infrastructure is an internal EY Finance organization that is part of EY’s Global Controllership. Finance Infrastructure helps support several key Finance Products including Mercury (which is EY’s SAP centric platform supporting Customer to Cash processes). Finance Infrastructure is part of the Mercury Support Team (MST) which is an organization jointly owned by the business and IT. The MST is a centralized and global organization that provides operational support for an integrated, SAP-centric platform (Mercury) and manages and supports the Mercury user community. The MST plays an integral governance role in the global Mercury solution and will evolve to work closely with the business to enable the benefit and value to be realized from the investment in Mercury and to set the future direction and technology road map. About this Role: The Product Analysts support and assist the Assistant Product Managers and Product Managers by helping with the resolution of key product issues, fulfillment of business operational requests, and requirements and validation support with new enhancements to the Mercury system or in solutioning critical operational issues. They will be responsible for researching SAP, Mercury, and a designated area of responsibility (e.g., Time and Expense) and then utilizing their findings to provide expertise and guidance throughout Mercury teams. The Product Analyst will assist in completing initiatives, projects, issue resolutions within their functional area. The Product Analyst scope of responsibility includes supporting their functional area, Assistant Product Managers, and Product Managers to ensure the success of the SAP solution across a large global client base. In this capacity, they will collaborate with and assist other team members to find a common solution, support the triage of executive issues, and develop in-depth knowledge of their functional area or product. The Product Analyst will also further the team’s work with global clients in order to understand the necessary requirements for product and service improvement. Essential Functions of the Job: Supports the resolution of L3 tickets alongside Assistant Product Managers Supports enhancement request, business operational request, and service request fulfillment Researches SAP and Mercury designated specialty (i.e. Tax) as necessary Collaborates with and assists L2 help desk resources as necessary Supports triage of issues Supports development of requirements and validation of designated enhancements Analytical/Decision Making Responsibilities: Analyzes and deciphers diverse requirements from multiple countries Collaborates with the team to classify and prioritize defects related to the process/product and makes decisions based on assessments Coordinates work effort between products and modules Education: Bachelor’s degree in finance, business, computer science or a related discipline, or equivalent work experience Experience: 2 years’ experience in a large business system environment, performing business analysis, business development, and/or project systems management with a preferred focus on SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Project management training, practical application, business analysis, business development or relationship management experience is preferred. Certification Requirements: SAP certification preferred Knowledge and Skills Requirements: Knowledge of SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data flows, processes and best practices Proven knowledge of software development lifecycle methods, processes, tools and best practices Documentation, communication and presentation skills that support accurate and concise messaging Experienced and comfortable working with culturally diverse outsourced on/offshore staff for Project work and Production Support (Run) service delivery Excellent interpersonal, client service, communication, organizational, and project management skills Excellent problem solving and decision making skills Ability to react appropriately during crisis situations Operate in a dynamic, fast moving and changing environment Operate in a global matrix environment Other Requirements: Demonstrate an inclusive and globally aware mindset Ability and flexibility to work in a virtual environment across multiple time zones Flexibility to work non-standard hours in supporting global production systems International Travel may be needed Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Product Analyst About Mercury Support Team (MST): Finance Infrastructure is an internal EY Finance organization that is part of EY’s Global Controllership. Finance Infrastructure helps support several key Finance Products including Mercury (which is EY’s SAP centric platform supporting Customer to Cash processes). Finance Infrastructure is part of the Mercury Support Team (MST) which is an organization jointly owned by the business and IT. The MST is a centralized and global organization that provides operational support for an integrated, SAP-centric platform (Mercury) and manages and supports the Mercury user community. The MST plays an integral governance role in the global Mercury solution and will evolve to work closely with the business to enable the benefit and value to be realized from the investment in Mercury and to set the future direction and technology road map. About this Role: The Product Analysts support and assist the Assistant Product Managers and Product Managers by helping with the resolution of key product issues, fulfillment of business operational requests, and requirements and validation support with new enhancements to the Mercury system or in solutioning critical operational issues. They will be responsible for researching SAP, Mercury, and a designated area of responsibility (e.g., Time and Expense) and then utilizing their findings to provide expertise and guidance throughout Mercury teams. The Product Analyst will assist in completing initiatives, projects, issue resolutions within their functional area. The Product Analyst scope of responsibility includes supporting their functional area, Assistant Product Managers, and Product Managers to ensure the success of the SAP solution across a large global client base. In this capacity, they will collaborate with and assist other team members to find a common solution, support the triage of executive issues, and develop in-depth knowledge of their functional area or product. The Product Analyst will also further the team’s work with global clients in order to understand the necessary requirements for product and service improvement. Essential Functions of the Job: Supports the resolution of L3 tickets alongside Assistant Product Managers Supports enhancement request, business operational request, and service request fulfillment Researches SAP and Mercury designated specialty (i.e. Tax) as necessary Collaborates with and assists L2 help desk resources as necessary Supports triage of issues Supports development of requirements and validation of designated enhancements Analytical/Decision Making Responsibilities: Analyzes and deciphers diverse requirements from multiple countries Collaborates with the team to classify and prioritize defects related to the process/product and makes decisions based on assessments Coordinates work effort between products and modules Education: Bachelor’s degree in finance, business, computer science or a related discipline, or equivalent work experience Experience: 2 years’ experience in a large business system environment, performing business analysis, business development, and/or project systems management with a preferred focus on SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Project management training, practical application, business analysis, business development or relationship management experience is preferred. Certification Requirements: SAP certification preferred Knowledge and Skills Requirements: Knowledge of SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data flows, processes and best practices Proven knowledge of software development lifecycle methods, processes, tools and best practices Documentation, communication and presentation skills that support accurate and concise messaging Experienced and comfortable working with culturally diverse outsourced on/offshore staff for Project work and Production Support (Run) service delivery Excellent interpersonal, client service, communication, organizational, and project management skills Excellent problem solving and decision making skills Ability to react appropriately during crisis situations Operate in a dynamic, fast moving and changing environment Operate in a global matrix environment Other Requirements: Demonstrate an inclusive and globally aware mindset Ability and flexibility to work in a virtual environment across multiple time zones Flexibility to work non-standard hours in supporting global production systems International Travel may be needed Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people. Product Analyst About Mercury Support Team (MST): Finance Infrastructure is an internal EY Finance organization that is part of EY’s Global Controllership. Finance Infrastructure helps support several key Finance Products including Mercury (which is EY’s SAP centric platform supporting Customer to Cash processes). Finance Infrastructure is part of the Mercury Support Team (MST) which is an organization jointly owned by the business and IT. The MST is a centralized and global organization that provides operational support for an integrated, SAP-centric platform (Mercury) and manages and supports the Mercury user community. The MST plays an integral governance role in the global Mercury solution and will evolve to work closely with the business to enable the benefit and value to be realized from the investment in Mercury and to set the future direction and technology road map. About this Role: The Product Analysts support and assist the Assistant Product Managers and Product Managers by helping with the resolution of key product issues, fulfillment of business operational requests, and requirements and validation support with new enhancements to the Mercury system or in solutioning critical operational issues. They will be responsible for researching SAP, Mercury, and a designated area of responsibility (e.g., Time and Expense) and then utilizing their findings to provide expertise and guidance throughout Mercury teams. The Product Analyst will assist in completing initiatives, projects, issue resolutions within their functional area. The Product Analyst scope of responsibility includes supporting their functional area, Assistant Product Managers, and Product Managers to ensure the success of the SAP solution across a large global client base. In this capacity, they will collaborate with and assist other team members to find a common solution, support the triage of executive issues, and develop in-depth knowledge of their functional area or product. The Product Analyst will also further the team’s work with global clients in order to understand the necessary requirements for product and service improvement. Essential Functions of the Job: Supports the resolution of L3 tickets alongside Assistant Product Managers Supports enhancement request, business operational request, and service request fulfillment Researches SAP and Mercury designated specialty (i.e. Tax) as necessary Collaborates with and assists L2 help desk resources as necessary Supports triage of issues Supports development of requirements and validation of designated enhancements Analytical/Decision Making Responsibilities: Analyzes and deciphers diverse requirements from multiple countries Collaborates with the team to classify and prioritize defects related to the process/product and makes decisions based on assessments Coordinates work effort between products and modules Education: Bachelor’s degree in finance, business, computer science or a related discipline, or equivalent work experience Experience: 2 years’ experience in a large business system environment, performing business analysis, business development, and/or project systems management with a preferred focus on SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Project management training, practical application, business analysis, business development or relationship management experience is preferred. Certification Requirements: SAP certification preferred Knowledge and Skills Requirements: Knowledge of SAP Time and Expense solutions (e.g., Time Grid, Fiori, and Concur). Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data flows, processes and best practices Proven knowledge of software development lifecycle methods, processes, tools and best practices Documentation, communication and presentation skills that support accurate and concise messaging Experienced and comfortable working with culturally diverse outsourced on/offshore staff for Project work and Production Support (Run) service delivery Excellent interpersonal, client service, communication, organizational, and project management skills Excellent problem solving and decision making skills Ability to react appropriately during crisis situations Operate in a dynamic, fast moving and changing environment Operate in a global matrix environment Other Requirements: Demonstrate an inclusive and globally aware mindset Ability and flexibility to work in a virtual environment across multiple time zones Flexibility to work non-standard hours in supporting global production systems International Travel may be needed Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Description Reporting to the Support Lead, you will need to provide L2 level of support to MRI cloud infrastructure, monitor alert, triage, and resolve the incidents, escalate to appropriate teams if issues are not resolved. The Day-to-day Responsibilities Will Include Continuously Monitor IT Infrastructure, work on alerts and resolve. Escalate the issues to next level if required. Work experience on Infrastructure monitoring tools like – Logic Monitor, Kaseya, Nagios and New Relic Monitor application performance from New Relic and act on alerts, resolve Prepare weekly reports, monthly reports of alerts / tickets worked on and calculate SLA and review performance Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Restoring a failed IT Service as quickly as possible and update the client Incident Management based on ITIL process Prioritise and manage multiple tickets related to different technologies where you are requested to work as per the client requirement Ensure that any technical issues on a service ticket are escalated efficiently and resolved as quickly as possible Change Management and Release management process based on ITIL Track computer system issues through to resolution, within agreed time limits and update the ticketing tool Ask customers targeted questions and deal with them through a series of communications and updates until the issue is get resolved. Provide prompt and accurate feedback to customers and update the client about the resolution Refer to internal databases, knowledgebase or external resources to provide accurate tech solutions without violating the SLA Follow up with clients to ensure their IT systems are fully functional after troubleshooting Technologies Windows Server Administration 2008R / 2012 / 2012R2 / 2016 Microsoft Office 365 Microsoft Exchange 2010 / 2013 / 2016 Backup Technologies, Veeam Backup and Replication 9/ 9.5/ Zerto backup Quest Rapid Recovery Hypervisor - VMWare vSphere 6 / 6.5 / 6.7 Networking – Cisco, FortiGate, Meraki Cloud Services – Azure, AWS, Forcepoint Citrix – XenApp, NetScaler, Provisioning Services ITIL End point protection, Sophos and Kaspersky IT Infrastructure Monitoring tool, Logic Monitor, SolarWinds and PRTG Network monitor, Kaseya Microsoft SQL Server / 2008/2014/2016 ADFS /DFS / IIS and Print Servers Storages and SAN Devices, Dell/ QNAP/ HP Remote Server Management – Kaseya, RDP, VNC Activities Daily Server health check monitoring and update Backups Administration – Checking and troubleshooting of backup jobs Active Directory Account Administration (Account additions / changes) Technical Information gathering for service delivery reporting hardware failures to third party vendors Responding to monitoring alerts and fix the issues Troubleshooting Escalating Windows Server related issues Printer troubleshooting Windows server patching Email Spam Management Firewall Administration Operation - NOC is 24*7*365 operation covering most of the MRI geographical regions, work 5 days in a week, 2 days week-off (not necessarily on Sat-Sun) and work on public holidays for which comp off will be provided. About The Business MRI Software is a global Proptech leader delivering innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, and India, with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer. Show more Show less

Job Description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Software Engineer In this role, you will: Develop world-class high-quality Restful APIs in Springboot and Kong. Own API delivery end-to-end i.e. design, build, test, deployment, and production support. Understand API consumer requirements and provide the best fitment out of the shelf APIs Guide and support the consumer about best consumption practices till production deployment Deploy APIs onto on-prem/Cloud platforms such that no disruption to existing API consumers. Collaborate with consumers and backend teams to build and review API specs. Implement the latest Engineering standards in all new workload and avoid technical debt Be an innovation Engineer by doing continuous improvement in API life cycle including automation and learning. Perform peer review and guide junior team members. Analyse technical issues and provide solutions with effective use of existing techniques and/or tools. Actively participate in critical production incidents triage as Level2 Engineer Requirements To be successful in this role, you should meet the following requirements: Experience on JAVA, J2EE and Spring Boot APIs is a must. Strong analytical and problem-solving capabilities is a must. Self-motivated and ability work independently is a must. Experience of 1-5 years in IT industry is desirable Experience on API Security & Swagger OAS is desirable Experience on Docker & Kubernetes is desirable Experience in tools like Git, Maven, Jenkins, Splunk, AppDynamics is desirable. Strong communication skill is desirable. Basic knowledge of Agile (scrum methodologies) and JIRA is desirable. Knowledge of any cloud technologies (AWS/GCP/Azure) is desirable. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI Show more Show less

Role Description The Lead Analyst Tester is responsible at a project level for delivering high quality solutions from requirements capturing up to release to production taking personal ownership and accountability for the work of the team they lead, leading by example and working towards building a highly effective and self-sufficient project team. Their responsibilities include the management of stakeholders (internal and external) to ensure that solution designs delivered by themselves, or their team members meet client requirements and analysis and testing deliverables. The Lead Analyst Tester role undertakes all the duties of the Analyst Tester role but with some additional leadership responsibilities. This role requires an expert level knowledge of FNZ platform capabilities and a deep understanding of multiple functional areas of the FNZ platform. They will work with Solution Consultants supporting and providing input into solution designs, estimations, mentoring and guiding more junior team members. This role is accountable for analyst tester deliverables: quality, adherence to the good practices and standards, leading by example in the Analyst Tester community and the wider delivery team. Leadership Specific Role Responsibilities Provide leadership and support for the FNZ Analysis & Testing team, building capability and providing support for more junior members of the team. Instil a spirit of continuous improvement in the team. Always put the customer first, take personal accountability for meeting deadlines with high quality solutions and constantly aim to maximise the value FNZ delivers to our customers. They could provide line management to other analyst testers within the team, ensure that performance reviews and objectives are clearly defined for each employee. Define and help rollout process improvements across the team and wider (where required). Support the recruitment of new talent into the team. Help Project/Delivery Managers in managing clients throughout the delivery cycle. Support reviews within the estimation and scheduling of build items Ensure, for their project teams, that they promote and monitor delivery KPIs and compliance data to drive forward continuous improvement. Motivate and drive best outcomes from others on the project team Analysis Have and maintain an expert level knowledge of the FNZ platform and it’s capabilities. Educate and prepare customers (external and internal) on core FNZ platform functionality. Working closely with our customers (on-site if required) to develop solutions and testing these solutions to meet business and technical requirements. Attend customer workshops when required and input into requirements on a consultative basis. Work closely with Solution Consultants to understand the agreed scope of a change and design solutions that meet the customers business and technical requirements within that defined scope. Understanding the features that make up the solution from the end user perspective, ensuring these are documented accurately. Ensure that user stories of their own their team are reviewed and are always effective, accurate and they have the correct business outcome driven syntax. Produce Systems artefacts as per FNZ SDLC. Work with developers and Delivery/Project Managers to ensure business requirements are met and solutions are kept up to date. Ensure that any new business developments adhere to procedural and regulatory compliance requirements. Perform cross functional collaboration to address gaps in the business and technical solution. Identify and document any non-functional requirements related to the functionality. Provide guidance and clarity to technical resources around the business requirements and user stories. Support the management of defects and associated root cause analysis. Functionally review build artefacts for the function area assigned. Interact with FNZ Production Support and Investment Operations functions, as required, throughout the delivery lifecycle and post-implementation. Have a good knowledge of the regulatory environment in which the analyst operates and ensure that all solutions deliver a compliant platform. Be an SME in the FNZ platform - provide training and support for other areas of the FNZ business. Test Design & Preparation Ensure acceptance criteria for each story is defined and covers both positive and negative testing scenarios using correct BDD syntax to feed into automation tests. Review/analyse business requirements to ensure they are quantifiable and testable. Test Execution And Defect Management Define and maintain the project’s test strategy, test plans and test artefacts if and where required Ensure the team is aware and is following testing and defect management best practices and Jira is up to date Perform structured and context-driven (formal /ad-hoc) system, system integration and regression testing as required. Ensure the changes developed are to an acceptable standard by reviewing solutions, conducting regular functional reviews and testing the changes end to end once the feature is available. Ensure that the user stories are delivered to the client at an acceptable standard of quality and conduct walkthroughs of the delivered functionality with clients (as required). Author reusable tests and conducting end to end system, regression and mis-use case testing as part of the production readiness process. Assist with user acceptance testing or other Client support activities if required. Use and ensure that the team also uses internal defect tracking and test case management system(s) to document test cases, record defects and record test case execution results. Allocate work to other team members to meet the deliverables and support them in raising, validating and re-testing defects where required. Participate in defect triage meetings as required. Collaboration / Communication Provide regular and timely updates to the Delivery Manager on progress to plan as well as key risk and issues. Provide analysis & test project updates, as requested, to the client. Work with the Analysis and Testing teams both internally and externally (client side). Ensure that delivery issues are called out appropriately and where there are process improvements that would increase efficiency they are promoted, owned and delivered against. Support, mentor and develop more junior members of the team to build a fully functional and highly effective project team. Ensure that the Analysis Testing team improves its knowledge levels, through training and development plans and strategies. Maintain high standards regarding written and verbal communication to ensure that information is clearly and concisely documented and appropriately disseminated. Strive for excellency in adopting the FNZ Values and put the customer first, think big and make an impact, take personal accountability for meeting deadlines and delivering high quality work, constantly aim to maximise the value FNZ delivers to our customers. Technology Keep up to date with the latest and/or relevant technologies, tools and methods. Identify adoption of processes, technology and tools best suited to FNZ. Proactively identify technical (environmental, coding and testing) issues may impede test progress to enable early resolution of said technical issues. Experience Required Preferred Industry Knowledge General investment/wealth/life and/or pensions products and the markets in which FNZ and our customers operate. An understanding of the regulatory environment FNZ operate within. FNZ Platform expert, including being an SME in multiple functional areas of the platform. 5+ years of experience in technology delivery in the financial services/wealth market. Required Knowledge & Skills 1st class degree or equivalent experience Experience working in an analysis or testing role previously Experience managing people / supporting others Confident, and able to take initiative given delivery-focused environment. Independent, self-directing and delivery focused working style. Superior analytical thinking and problem solving. Excellent computer skills are essential Strong database and SQL knowledge is essential Excellent organisational, administration and time management skills. Strong team communication skills, confidence in dealing with internal and external stakeholders. Highly developed written and oral communication skills. Preferred Knowledge & Skills Experience with defect management tools (Jira) Experience using collaboration tools (Confluence, Teams) Experience with webservices, automation, performance and security testing tools About FNZ Culture Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork. That’s why we value the strength and diversity of thought in our global team. The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world. Customer obsessed for the long-term Think big and make an impact Act now and own it all the way Challenge, commit and win together Read more about The FNZ Way and our values : www.fnz.com/culture Opportunities Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact. Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies; Working in a flexible and agile way that meets the needs of the business and personal circumstances; Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority; We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC. Commitment to Equal Opportunities At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected. In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us. About FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA). Together with our customers, we help over 20 million people from all wealth segments to invest in their future. Show more Show less

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: JAX-RS - Java API- RESTful Web Services . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less

NVIDIA is looking for a Network Operations Engineer to support and maintain our cloud network infrastructure. This network serves the needs across the whole software stack for NVIDIA, from Graphics Drivers to Autonomous Vehicles and Artificial Intelligence. In this role, the Network Operations Engineer will remediate critical alerts within defined SLAs, triage production impacting network incidents, and interact with internal customers on network related issues. They will also be responsible for engaging with external vendors to remediate hardware and software issues, and participate in project related work such as network device upgrades and capacity augmentations. An ideal candidate will possess a wide range of skills, including alert monitoring & resolution in large-scale networks and CSP environments, outstanding troubleshooting skills, understanding of L3 underlay networks, and network protocol knowledge in large multi-vendor infrastructures. What You Will Be Doing Engage in 24/7 global shift rotations to provide remote support for network repairs and changes while collaborating across teams and updating customers on status and ticket information. Drive operational improvements in change management and daily operations by following procedures. Manage and operate large scale IP network technologies and infrastructures. Utilise your skills in Peering and Datacenter interconnect technologies: PNI, Transit, Exchange, Passive DWDM, Wave circuits. Monitor and support the network health of on-premises and cloud infrastructures. Collaborate and develop workflow enhancements while documenting best practices. What We Need To See Deep knowledge and experience of TCP/IP, BGP, OSPF, MPLS, IS-IS, VxLAN, EVPN, QoS, GRE, IPsec, DNS, and MACsec. Over 4 years of experience in network operations. Skilled in network troubleshooting techniques and leveraging creative problem-solving abilities. Strong track record of alert response within defined SLAs and Incident management. Experience with one or more of the following CSP environments: AWS, Azure, GCP, OCI. Familiarity with Arista, Fortinet and Juniper. Hands-on experience with contributing to tooling and automation for provisioning, monitoring, and managing complex network infrastructures. Bachelor’s degree in Computer Science, related technical field, or equivalent experience. Excellent verbal and written communication skills. Ways To Stand Out From The Crowd Working knowledge of Mellanox/Cumulus OS. Working knowledge of Infiniband technology. Skilled in Unix/Linux system administration, with the ability to write and understand Python/Shell scripts to enhance productivity in hyperscale environments. Familiarity with leveraging tools such as Netbox/Nautobot, Prometheus, Grafana, Panoptes to monitor and manage a global network. Passionate about innovating and investing in ground breaking technologies. NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hard-working people in the world working for us. Are you creative and autonomous? Do you love a challenge? If so, we want to hear from you. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. JR1998089 Show more Show less

Let’s be #BrilliantTogether ISS STOXX is actively looking for a Senior Linux Administrator to join the Mumbai Team (Goregaon East). Overview Advance your career with the leading provider of corporate governance and responsible investment solutions. Institutional Shareholder Services (ISS) empowers investors and companies to build sustainable financial and social value by providing high quality data, analytics, and insight. Our clients rely on ISS’ expertise and capital stewardship to help them make informed investment decisions, and our people are equally passionate about positively impacting the communities where we live and work. If you want to be a part of an exciting work culture that values innovation, collaboration, and provides you with the support you need to make a difference, we’d love to hear from you! Join our team at ISS! The Infrastructure Engineer/Linux Administrator will be a part of a team responsible for the design, management and monitoring of a large number of Red Hat Linux systems in all regions of the world. Core functions for this role include managing Datacenter and Cloud infrastructure, issue resolution, and management of new installations, upgrades, and migrations. This role includes responsibilities for interacting with internal customers at ISS and participating in engineering projects from the design phase through implementation and support. Responsibilities Design/Support of container platforms, such as Docker/K8S/K3s/Podman/Openshift Webstack technology (LAMP) Working knowledge of standard Linux backup and recovery tools Working knowledge of standard Linux security methodologies, hardening procedures, and best practices Plan and conduct installations, transitions, upgrades of all compute systems (Windows and/or Linux running in a VMWARE environment) Evaluate, design, develop and maintain server, storage, and other IT strategies for the enterprise, and all supporting products and services. Analyze server and storage characteristics (e.g., CPU behavior, latency, transmission speeds, packet loss and throughput), triage and troubleshoot problems. Implements policies for the appropriate use and management of the firm’s compute resources. Hands on experience setting up servers and all related supporting infrastructure (backup systems, patching framework, mail relays, etc) Experience with 3rd party monitoring tools and analyzers Experience in implementing services across a WAN Ability to prioritize, and work well under pressure Excellent communication & documentation skills, both in technical and non-technical arenas Ability to work with a global support team Ability and willingness for on-call and after hours work Qualifications BS in Information Systems or related field, or equivalent experience 5+ years of proven experience with Enterprise Linux Experience with open-source software Experience planning and implementing DR/BCP solutions. RHCE, RHCA. Knowledge of CyberArk Privileged Access Management is plus. Demonstrated experience working with Red Hat products such as RHS, RHGS, RHDS, etc. Certifications or relevant real-world experience in HP Servers, Pure Storage, VMWare, and Cisco Configuration Management (Puppet/Chef/Ansible/Salt) and MTA implementation experience (Sendmail/Postfix/Exim) #ASSOCIATE #IT What You Can Expect From Us At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally. Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success. Let’s empower, collaborate, and inspire. Let’s be #BrilliantTogether. About ISS STOXX ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. Visit our website: https://www.issgovernance.com View additional open roles: https://www.issgovernance.com/join-the-iss-team/ Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. Show more Show less

Experience : 3.00 + years Salary : USD 18000-30000 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Indefinite Contract(40 hrs a week/160 hrs a month) (*Note: This is a requirement for one of Uplers' client - Steer Health) What do you need for this opportunity? Must have skills required: Airflow, Kubeflow, LangChain, RAGFlow, TensorFlow, Dialogflow, FastAPI, LLMs, Pytorch, Python Steer Health is Looking for: About The Role Steer Health is seeking a talented **Backend Engineer** with expertise in AI/ML and healthcare technologies to design and implement **AgenticAI workflows** that redefine clinical and operational processes. You’ll build scalable backend systems that integrate FHIR-compliant APIs, LLM-driven automation, and conversational AI to solve real-world healthcare challenges. If you’re passionate about Python, AI workflows, and making a tangible impact in healthcare, this role is for you. Key Responsibilities FastAPI to enable seamless data exchange across EHRs, patient portals, and AI agents. Architect AI-driven workflows using tools like RAGFlow or similar platforms to automate tasks such as clinical documentation, prior authorization, and patient triage. Develop and fine-tune LLM-based solutions (e.g., GPT, Claude) with PyTorch, focusing on healthcare-specific use cases like diagnosis support or patient communication. Integrate Dialogflow for conversational AI agents that power chatbots, voice assistants, and virtual health aides. Collaborate on prompt engineering to optimize LLM outputs for accuracy, compliance, and clinical relevance. Optimize backend systems for performance, scalability, and security in HIPAA-compliant environments. Partner with cross-functional teams (data scientists, product managers, clinicians) to translate healthcare needs into technical solutions. Qualifications 3+ years of backend engineering experience, with expertise in Python and frameworks like FastAPI or Flask. Hands-on experience with **PyTorch/TensorFlow** and deploying ML models in production. Familiarity with AI workflow tools (e.g., RAGFlow, Airflow, Kubeflow) and orchestration of LLM pipelines. Experience integrating Dialogflow or similar platforms for conversational AI. Strong understanding of LLMs (training, fine-tuning, and deployment) and prompt engineering best practices. Knowledge of cloud platforms (AWS/GCP/Azure) and containerization (Docker, Kubernetes). Passion for healthcare innovation and improving patient/provider experiences. Preferred Qualifications Experience in healthcare tech (EHR integrations, HIPAA compliance, HL7/FHIR). Contributions to open-source AI/healthcare projects. Familiarity with **LangChain**, **LlamaIndex**, or agentic workflow frameworks. Why Join Steer Health? Impact: Your work will directly enhance healthcare delivery for millions of patients. Innovation: Build with the latest AI/ML tools in a fast-paced, forward-thinking environment. Growth: Lead projects at the intersection of AI and healthcare, with opportunities for advancement. Culture: Collaborative, mission-driven team with flexible work policies. How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! Show more Show less

Job Description Team: Quality Designation: Analyst, GCM Vigilance Reporting Location: Chennai, India Position Summary The position is responsible for managing device or pharmaceutical complaints and adverse events globally. Duties may include the following: initial triage of complaint files, assessments of reportability, escalating customer advocacy events, submitting regulatory reports in accordance with applicable regulations, referring potential safety cases to applicable department, obtaining additional information for events, providing updates to reports, and assuring timely processing of complaint files with regards to regulatory reporting. Essential Duties & Responsibilities Responsible for evaluating complaints from patient safety perspective and completing regulatory reporting decisions per reporting requirements globally. Responsible for creating and submitting regulatory reports to the FDA and/or Regional Competent Authority. Responsible for obtaining additional information for events as needed. Responsible for escalating and/or assisting with customer advocacy issues as they occur. Manages the complaint through life-cycle from registration, sample retrieval, follow-up, investigation and closure when required. Provide appropriate accurate information to customers during information gathering processes and within replies. (verbal and/or written) Knowledge, Skills & Qualifications Experience with or knowledge of medical terminology and how medical/pharmaceutical products are typically used in a clinical setting. Must be able to communicate effectively with internal and external customers. Demonstrate ability to collect, analyze and interpret complaint and adverse event information. Education And Experience Required: Graduate of Science or Medical Engineering or Graduate of Allied Science. Preferred: Bachelor of Science Degree in Nursing, Bio-Medical Engineering, Pharmacy, Medical Technology/ Clinical Laboratory Science and experience in a health care environment, and/or within a quality/compliance/regulatory organization in an FDA regulated business. Show more Show less

Job Description Role : DB Cloud Architect Location : Who are we looking for? DB & Cloud professional with experience in Cloud DB solutions, Design, support operations and perform opportunity triage, and coordinate with clients the details of the solution. Has expertise in one or more Public Cloud provider & Database technologies and can embed these capabilities into existing or new cloud-based infrastructure & Database solutions. The Individual should be passionate about technology, experienced in developing and managing technology to enable go to market strategies. 13+ years of Industry experience with 3-5 Years in Technical Architect role Key Responsibilities  Architect cloud-based Database & Infrastructure solution proposal and support client business development.  Spearheaded Cloud Lifecycle from understanding the Business Case to Implementation / Migration to any of the cloud platforms.  Should understand the complexities involved in integrating the various modules, functionalities supported, customer requirements compliance etc.  Identify key customer requirements, seek clarifications, understanding compliance and SLA requirements, envisage high-level solution and work with the SME to come out with the efforts involved for its implementation.  Solution Architecture, Professional services SOW design and Service Offering Scoping/Project Definition  Architecting Database & Infrastructure solutions on Azure, AWS & and DC infrastructure Technical Experience  Experience in Assessing, Designing, Planning, and Implementing enterprise grade Public cloud-based solution and platform.  Understanding of IT infrastructure including OS, Storage and multiple database technologies, including SQL, Oracle, and NoSQL databases.  Should possess solid understanding of 3 tier Application hosting on public Cloud, with conceptual knowledge on Data flow , Data Engineering and Data security.  Hands-on experience with database migration strategies and tools like AWS DMS, Azure Database Migration Service, etc  Experience with Datacenter technologies (Wintel/VMware, Linux, Server hardware)  Experience in implementing Azure / AWS/ GCP based designs from greenfield to upliftment.  Strong understanding of all Cloud services for one Cloud platform.  Understanding of Migrations and upliftment Process Skills  Should have led at least 2-3 large size transformational projects as technology architect.  Performed consultative engagements independently like environmental assessments/estate wide remediation plan.  Keeping abreast of industry trends, technology innovation, and changing customer requirements to help with the continual service improvement. Behavioral Skills  Effective interpersonal, team building and communication skills  Excellent verbal and written communication  Excellent client / customer relationship management skills at the executive level  Extensive client / customer service management skills  Good people management skills Certification  Graduate or equivalent degree in IT related field.  Database specialty certifications are a plus (e.g., Oracle Certified Professional, AWS Certified Database – Specialty)  Associate certification in at least one public cloud platform (AWS, Azure, GCP, OCI) is a plus Show more Show less

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies–– that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press, including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Overview: Freshworks seeks an experienced Engineering Manager to lead a growing team of Engineers that builds and scales one of our many products. As a technical leader, you own the engineering vision and oversee the technical standards your team thrives on. As a manager of engineers, you coach and develop our promising, young talent and ensure their collective energy is applied effectively and efficiently to accomplish not only the organizational goals, but also their individual career goals. An accomplished record as an individual contributor and experience managing an engineering team is expected to fill these shoes. Responsibilities: ● Own the development practices and standards for your team ● Own the technical architecture, drive engineering design and shoulder critical decisions ● Understand, prioritize and deliver the feature roadmap while chipping away at the technical debt ● Work effectively with a cross-functional team of product managers, designers, developers and QA ● Own the communication of the team’s progress and perception of the team itself ● Collaborate with the Support team to keep track of and triage technical issues and track them through to resolution ● Collaborate with Talent Acquisition to drive sourcing, screening, interviewing and recruitment of the right talent for your team ● Continuously improve the productivity of your team by identifying investments in technology, process and continuous delivery ● Own the morale of your team, unblock them at critical junctures, break ties in a timely manner ● Own the careers of your team members, deliver regular and timely feedback, represent your team for annual reviews and reward your performers Qualifications ● Education: Bachelor's Degree in the technical field OR equivalent work experience ● A minimum of 10 years of relevant professional work experience ● A minimum of 3 years of experience in managing a high performing engineering team ● A minimum of 6 years of object-oriented software development experience as an individual contributor ● Experience developing software in a commercial software product development environment ● A polyglot in programming languages with the ability to learn new technologies as the need arises ● Experience building large-scale performance services ● Experience leading teams that built software products fo Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. Show more Show less

NVIDIA is looking for a Network Operations Engineer to support and maintain our cloud network infrastructure. This network serves the needs across the whole software stack for NVIDIA, from Graphics Drivers to Autonomous Vehicles and Artificial Intelligence. In this role, the Network Operations Engineer will remediate critical alerts within defined SLAs, triage production impacting network incidents, and interact with internal customers on network related issues. They will also be responsible for engaging with external vendors to remediate hardware and software issues, and participate in project related work such as network device upgrades and capacity augmentations. An ideal candidate will possess a wide range of skills, including alert monitoring & resolution in large-scale networks and CSP environments, outstanding troubleshooting skills, understanding of L3 underlay networks, and network protocol knowledge in large multi-vendor infrastructures. What You Will Be Doing Engage in 24/7 global shift rotations to provide remote support for network repairs and changes while collaborating across teams and updating customers on status and ticket information. Drive operational improvements in change management and daily operations by following procedures. Manage and operate large scale IP network technologies and infrastructures. Utilise your skills in Peering and Datacenter interconnect technologies: PNI, Transit, Exchange, Passive DWDM, Wave circuits. Monitor and support the network health of on-premises and cloud infrastructures. Collaborate and develop workflow enhancements while documenting best practices. What We Need To See Deep knowledge and experience of TCP/IP, BGP, OSPF, MPLS, IS-IS, VxLAN, EVPN, QoS, GRE, IPsec, DNS, and MACsec. Over 4 years of experience in network operations. Skilled in network troubleshooting techniques and leveraging creative problem-solving abilities. Strong track record of alert response within defined SLAs and Incident management. Experience with one or more of the following CSP environments: AWS, Azure, GCP, OCI. Familiarity with Arista, Fortinet and Juniper. Hands-on experience with contributing to tooling and automation for provisioning, monitoring, and managing complex network infrastructures. Bachelor’s degree in Computer Science, related technical field, or equivalent experience. Excellent verbal and written communication skills. Ways To Stand Out From The Crowd Working knowledge of Mellanox/Cumulus OS. Working knowledge of Infiniband technology. Skilled in Unix/Linux system administration, with the ability to write and understand Python/Shell scripts to enhance productivity in hyperscale environments. Familiarity with leveraging tools such as Netbox/Nautobot, Prometheus, Grafana, Panoptes to monitor and manage a global network. Passionate about innovating and investing in ground breaking technologies. NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hard-working people in the world working for us. Are you creative and autonomous? Do you love a challenge? If so, we want to hear from you. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. JR1998089 Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Cloud Security Engineer Role* *: Cloud Security Engineer Required Technical Skill Set : AWS Dev SecOps, IDP, IAM Desired Experience Range : 4+ years in IT field** Joining Location : PAN India We are currently planning to do a Walk-In Interview on 7th June 2025 at TCS Kolkata Drive Date: 7th June 2025 (Saturday) Venue : TCS Delta Park - EP Block Road, Near Swabhumi Multiplex, Sector V, Salt Lake City, Rajarhat, West Bengal 700091 Job Description AWS experience in Dev_Secops Need more AWS native experience (Security + Infrastructure) IAM, Organizations, KMS, Cert Manager, Parameter store, SSM/Systems Manager, Secrets Manager, Guard duty, Inspector, Access Analyzer, Cloud watch, Cloud Trail, Security Hub, Lambda/Serverless Need IAC experience (TF and/or Cloud Formation) IDP/IAM Integration Exp (OKTA, Azure AD) 3rd Party Integrations: Elastic (ELK), Datadog, ServiceNow, Slack, Prisma Cloud Advanced knowledge of Amazon Guard Duty and Inspector. Monitor the logs and address the issues that aren't captured by the SOC team as that is not that high on security and highlight Perform alert triage and remediation, as well as incident response and drive resolution Monitor the misconfigurations and security issues. Strong Troubleshooting experience Show more Show less

NVIDIA is looking for a Network Operations Engineer to support and maintain our cloud network infrastructure. This network serves the needs across the whole software stack for NVIDIA, from Graphics Drivers to Autonomous Vehicles and Artificial Intelligence. In this role, the Network Operations Engineer will remediate critical alerts within defined SLAs, triage production impacting network incidents, and interact with internal customers on network related issues. They will also be responsible for engaging with external vendors to remediate hardware and software issues, and participate in project related work such as network device upgrades and capacity augmentations. An ideal candidate will possess a wide range of skills, including alert monitoring & resolution in large-scale networks and CSP environments, outstanding troubleshooting skills, understanding of L3 underlay networks, and network protocol knowledge in large multi-vendor infrastructures. What You Will Be Doing Engage in 24/7 global shift rotations to provide remote support for network repairs and changes while collaborating across teams and updating customers on status and ticket information. Drive operational improvements in change management and daily operations by following procedures. Manage and operate large scale IP network technologies and infrastructures. Utilise your skills in Peering and Datacenter interconnect technologies: PNI, Transit, Exchange, Passive DWDM, Wave circuits. Monitor and support the network health of on-premises and cloud infrastructures. Collaborate and develop workflow enhancements while documenting best practices. What We Need To See Deep knowledge and experience of TCP/IP, BGP, OSPF, MPLS, IS-IS, VxLAN, EVPN, QoS, GRE, IPsec, DNS, and MACsec. Over 4 years of experience in network operations. Skilled in network troubleshooting techniques and leveraging creative problem-solving abilities. Strong track record of alert response within defined SLAs and Incident management. Experience with one or more of the following CSP environments: AWS, Azure, GCP, OCI. Familiarity with Arista, Fortinet and Juniper. Hands-on experience with contributing to tooling and automation for provisioning, monitoring, and managing complex network infrastructures. Bachelor’s degree in Computer Science, related technical field, or equivalent experience. Excellent verbal and written communication skills. Ways To Stand Out From The Crowd Working knowledge of Mellanox/Cumulus OS. Working knowledge of Infiniband technology. Skilled in Unix/Linux system administration, with the ability to write and understand Python/Shell scripts to enhance productivity in hyperscale environments. Familiarity with leveraging tools such as Netbox/Nautobot, Prometheus, Grafana, Panoptes to monitor and manage a global network. Passionate about innovating and investing in ground breaking technologies. NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hard-working people in the world working for us. Are you creative and autonomous? Do you love a challenge? If so, we want to hear from you. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. JR1998089 Show more Show less

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Cloud Security Engineer Role* *: Cloud Security Engineer Required Technical Skill Set : AWS Dev SecOps, IDP, IAM Desired Experience Range : 4+ years in IT field** Joining Location : PAN India We are currently planning to do a Walk-In Interview on 7th June 2025 at TCS Hyderabad Drive Date: 7th June 2025 (Saturday) Venue : TCS Synergy Park Phase1 ,Premises No 2-56/1/36, Gachibowli, Opposite IIIT Hyderabad Campus, Seri Lingampally, RR District, Hyderabad, Telangana 500019 Job Description AWS experience in Dev_Secops Need more AWS native experience (Security + Infrastructure) IAM, Organizations, KMS, Cert Manager, Parameter store, SSM/Systems Manager, Secrets Manager, Guard duty, Inspector, Access Analyzer, Cloud watch, Cloud Trail, Security Hub, Lambda/Serverless Need IAC experience (TF and/or Cloud Formation) IDP/IAM Integration Exp (OKTA, Azure AD) 3rd Party Integrations: Elastic (ELK), Datadog, ServiceNow, Slack, Prisma Cloud Advanced knowledge of Amazon Guard Duty and Inspector. Monitor the logs and address the issues that aren't captured by the SOC team as that is not that high on security and highlight Perform alert triage and remediation, as well as incident response and drive resolution Monitor the misconfigurations and security issues. Strong Troubleshooting experience Show more Show less