6035 Triage Jobs - Page 49

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About The Role The CrowdStrike Information Technology team is looking for a skilled Sr. IT Monitoring Engineer/Site Reliability Engineer (SRE) to join our IT Operations team. In this role, you will be responsible for designing, implementing, and maintaining monitoring solutions that ensure the reliability, availability, and performance of our critical IT infrastructure and applications. You will work at the intersection of operations and development, applying software engineering principles to operations tasks while focusing on system reliability and automation. This position requires a proactive approach to identifying and resolving issues before they impact business operations, as well as participating in on-call rotations to address incidents when they occur. What You’ll Need 5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX)) Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation Experience with log management platforms (ELK stack, Splunk, LogScale) Working knowledge of cloud services monitoring (AWS CloudWatch, GCP) Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring Knowledge of SRE principles, SLOs, error budgets, and incident management Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes) Strong incident triage, root cause analysis, and documentation skills Experience participating in on-call rotations and emergency response What You'll Do Monitoring and Reliability Design and maintain comprehensive monitoring solutions across infrastructure and applications Configure appropriate alerting thresholds to ensure timely response to potential issues Define and track SLOs and error budgets for critical services Create and maintain dashboards providing real-time visibility into system health Conduct regular reviews of system reliability and recommend improvements Incident Management and Operations Participate in on-call rotation to respond to alerts and incidents Lead incident response efforts and conduct thorough post-incident reviews Document incidents, resolutions, and lessons learned Develop and refine incident response procedures to improve MTTR Implement proactive monitoring to detect potential issues before they impact users Automation and Collaboration Develop scripts and automation to streamline monitoring tasks and reduce manual effort Create self-healing systems that can automatically remediate common issues Integrate monitoring tools with other operational systems Work closely with development, infrastructure, and security teams Provide guidance on monitoring best practices and observability Maintain comprehensive documentation for monitoring systems and procedures Continuous Improvement Stay current with industry trends in monitoring and site reliability engineering Analyze monitoring data to identify patterns and improvement opportunities Implement metrics to track the effectiveness of monitoring processes Contribute to the evolution of the organization's monitoring strategy Bonus Points SRE, cloud platform, or monitoring tool certifications ITIL Foundation certification Bachelor's degree in Computer Science, Information Technology, or related field Shift Timings: 12PM - 9PM IST Benefits Of Working At CrowdStrike Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Greetings from Teknikoz Experience : 4-8 Years Location : Yangon, Myanmar (On-site) *Must have experience in Telecom Industry* Job Purpose: To lead QA activities across multiple CRs and projects, providing strategic direction, coordination, and hands-on test execution support to ensure the highest standards of delivery. Principal Accountabilities: •Define and implement test strategies, plans, and test case design for each delivery stream. •Act as both team lead and individual contributor—executing complex test cases and supporting defect analysis. •Experience managing or coordinating test environments and test data provisioning. •Coordinate test planning and execution across multiple teams (manual and automation). •Lead daily defect triage meetings and ensure proper RCA and closure. •Decision-making under pressure. •Conflict resolution and stakeholder management. •Ability to communicate test risks with business teams. •Track and report on test progress, quality metrics, and resource utilization. •Collaborate closely with business analysts, developers, and release managers to ensure test readiness and alignment. •Mentor junior team members and support knowledge sharing and onboarding. •Advocating the best testing practices across the delivery lifecycle. •Strong communication skills to align testing initiatives with business goals. •Estimating testing effort for new features/devs/enhancements. •Define and track quality KPIs (e.g., defect leakage rate, test coverage, cycle time) and continuously improve QA efficiency. •Working with customers and 3rd-party vendors. •Incident and defect management. •Test Delivery planning and milestone management. Qualifications: •Bachelor’s degree in computer science, Engineering, or related field. •10+ years of experience in software testing, including 3+ years in leadership capacity. •ISTQB Advanced Level, Certified Agile Tester, or similar •Proven ability to lead QA teams while also contributing as a hands-on tester. •Strong understanding of STLC, Agile, and Waterfall methodologies. •SQL for backend validation. •Advocate Shift-Left practices, drive early test coverage via TDD using tools like Cucumber or TestNG. •Knowledge of JUnit, or similar test frameworks. •Hands-on experience with Selenium/WebDriver. •Automation frameworks like TestNG, Cucumber, or Cypress •Awareness or exposure to performance testing tools like JMeter, LoadRunner •Basic understanding of security testing or vulnerability assessment (e.g., OWASP top 10) •Familiarity with API testing tools (e.g., Postman, REST-assured) and Git/Jenkins. •Good communication and documentation skills. •Experience with test management and defect tracking tools such as JIRA. •Understanding telecom, BSS testing environments is an advantage.

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Azure Operation Analyst (Associate/Senior Associate) Demonstrates thorough abilities and/or a proven record of success as a team leader : Managing and support the Dev to Production cloud PaaS and platform, to establish quality, performance, and availability of hosted services; Providing guidance and support for cloud technology practitioners (Application Development team); Providing Implementation and Run & Maintain services; Working on high volume mission critical systems; Providing on call support for Production cloud Environments; Working hands-on with customers to develop, migrate, and debug services issues; Providing updated server/process documentation and as appropriate, creating documentation where none may exist; Focusing on rapid identification and resolution of customer issues; Answering questions and perform initial triage on problem reports; Providing first/second level cloud environment support; Working very closely with application users to troubleshoot and resolve cloud hosted applications or system issues; Informing Technical Support Management about any escalations or difficult situations that require his/her involvement; Providing Cloud customers with an industry leading customer experience when engaging Technical Support; Assisting in Tier 2 and 3 triage, troubleshooting, remediation, and escalation of tickets tied to the product support function; Training and supporting junior team members in resolving product support tickets; Proactively identifying ways to optimize the product support function; Coordinating to establish and manage clear escalation guidelines for supported system components; Running database queries to lookup, resolve, issues; Demonstrating proven communication and collaboration skills to coordinate with developers and application team to negotiate and schedule patching windows; Demonstrating experience in managing the monthly Windows or Linux environment patching. Must Have Qualifications Hands-on experience with Azure Web apps, App Insights, App Service Plan, App Gateway, API Management, Azure Monitor, KQL queries and other troubleshooting skills for all Azure PaaS & IaaS Services. Proven verbal and written communication skills, which will be key in driving customer communication during critical events Demonstrating proficiencies in at least one of the technology domains Networking Principles, System Administration, DevOps, Configuration Management and Continuous Integration Technologies (Chef, Puppet, Docker, Jenkins) Proven understanding of ITIL framework Good To Have Qualifications Interest in information security and a desire to learn techniques and technologies such as application security, cryptography, threat modeling, penetration testing

L2 Windows Operations Engineer Location: Any Genpact Locations Experience: 5-13 years Only Immediate Joiners. Mandatory Skills: SCCM or Intune or Entra ID or AD PowerShell, and familiarity with Bash or Python scripting Digital Experience Monitoring We are Level 2 (L2) Windows Operations (WinOps) support team, to provide high-quality operational support and issue management for Client's Windows-based end-user environment. Responsibilities Proactive Monitoring & Analytics: Leverage telemetry to detect issues early and improve the end-user experience. Incident and Problem Management: Triage and resolve issues efficiently; contribute to root cause analysis and long-term fixes. Operational Task Execution: Handle Windows OS patching, compliance enforcement, and technical debt remediation. Automation Support: Drive automation in alerting, escalation, and issue resolution with collaboration from engineering teams. Cross-Functional Contributions: Support security risk management, application control, asset management, and AI-based automation initiatives. Execution of monthly & ad-hoc Windows patching cycles. Ensuring security compliance assurance on endpoints. Management and remediation of technical debt areas. Continuous monitoring of performance dashboards and alerts. Real-time identification and troubleshooting of issues/anomalies. Handling L2 escalations from the Service Desk (Incident Management). Performing initial diagnostics and providing remediation steps. Managing L2 operational tasks currently handled by L3. Developing and refining troubleshooting procedures, SOPs, and playbooks. Knowledge sharing and training (internally and potentially L1). Generating and escalating reports (e.g., to L3, management) Preferred Qualifications/ Skills Strong expertise in Microsoft Windows Ecosystem: Intune, Entra ID, SCCM, AD Proficiency in PowerShell, and familiarity with Bash or Python scripting Experience with Digital Experience Monitoring (e.g., Aternity, Endpoint Analytics) Solid grasp of incident/problem management best practices Awareness of security compliance and endpoint risk management Effective technical troubleshooting and diagnostics Strong documentation skills (SOPs, knowledge articles) Familiarity with AI Copilots or virtual agents for automation workflows

At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals. In financial operations at PwC, you will specialise in improving the efficiency and effectiveness of financial operations within organisations. Your work will involve assessing financial processes, identify areas for improvement, and design and implement solutions to streamline financial operations, enhance controls, and reduce costs. You will be responsible for providing guidance on financial systems implementation, process automation, and financial shared services. You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team. Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Finance – Finance Operations – Payroll Accounting Team Lead (Senior Associate) Job Summary: At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organizations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. As Payroll Accounting Team Lead at PwC, you will lead teams supporting the accuracy and integrity of payroll bookkeeping, compliant with multiple jurisdictions and statutory requirements. You will play a crucial role in making sure employees are paid correctly and on time, contributing to the overall financial well-being of the organization and supporting employee satisfaction. Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To: Lead payroll accounting team supporting payroll processing for countries served accurately, on-time, and at the highest quality following a defined payroll playbook Lead team using general ledger, payroll records, and payroll service provider responses to triage, investigate, and resolve questions related to payroll accounting Understand applicable US GAAP accounting principles and standards and Sarbanes-Oxley compliance requirements for payroll operations Monitor key performance indicators such as reconciliation and statutory activity timeliness and accuracy Follow all applicable client and regulatory requirements for data protection and compliance Maintain strong relationships with internal teams including Payroll Operations, regularly updating them on helpdesk performance and any issues that need addressing, communicating and coordinating with PwC team and client as needed Identify, design, and execute continuous improvement activities including streamlining processes, reducing errors, and enhancing service quality Apply a learning mindset and take ownership for your own development Appreciate diverse perspectives, needs, and feelings of others Adopt habits to sustain high performance and develop your potential Actively listen, ask questions to check understanding, and clearly express ideas Seek, reflect, act on, and give feedback Gather information from a range of sources to analyze facts and discern patterns Commit to understanding how the business works and building commercial awareness Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) Uphold the Firm's code of conduct and independence requirements Basic Qualifications: Job Requirements and Preferences: Minimum Degree Required (BQ): Bachelor Degree in accounting, finance, or related field Minimum Year(s) of Experience: 6 year(s) Required Knowledge/Skills (BQ): CPA or equivalent; Payroll Accounting; oral and written proficiency in English required Preferred Qualifications: Experience with SAP, S4Hana, and Blackline; experience using Microsoft suite of Office applications, fluency in one or more APAC region languages

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Java-J2EE . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About Dataction Dataction is a new age technology services firm that offers best in class information technology, analytics, and consulting services to renowned international companies. Dataction was established in 2010 and has grown rapidly over the last decade. Dataction has built a reputation for providing differentiated and reliable services to a wide range of customers across multiple sectors. At Dataction we connect every dot and reimagine every business process. Our lean, agile, and consultative approach towards problem solving and execution, helps our client achieve sustainable growth and secure a profitable business, while safeguarding a viable future. Our people are committed, courageous, and unafraid of pushing boundaries. They help our clients make decisions that deliver immediate and measurable outcomes, justifying investments. Our engagement models provide the perfect blend of quality, control, and cost for our customers. To know more about Dataction, please visit https://dataction.co Job Summary We are seeking a highly skilled and proactive Sr. Engineer - Data Support to join our Data Engineering support team. This role is crucial in ensuring the enhancements, bug fixes, smooth operation, stability, and performance of our data platforms and pipelines. The ideal candidate will bring a strong mix of technical expertise, problem-solving ability, and cross-functional communication skills to manage live issues, automate workflows, and optimize data operations across cloud platforms. This role requires a strong technical background in Snowflake, DBT, SQL, AWS and various data integration tools. Responsibilities Work closely with Engineering and Business teams to fix live issues and implement enhancements. Analyze and investigate data related issues, troubleshoot discrepancies, and provide timely resolutions. Automate manual processes and enhance operational efficiency through scripting and tool integrations. Perform daily health checks and proactive monitoring of the platform to ensure system stability and performance. Manage incident response, including issue triage, root cause analysis, and resolution coordination. Maintain business communications, providing updates on platform status, incidents, and resolutions. Oversee platform administration and maintenance across AWS, Snowflake, DBT, and related technologies. Work with data pipelines and tools like HVR, Stitch, Fivetran, and Terraform to ensure smooth data operations. Continuously improve monitoring, alerting, and operational workflows to minimize downtime and enhance performance. Qualifications, Skills And Experience 5 + years of relevant experience in data operations. Bachelor's degree in Computer Science, Information Systems, or a related field. Experience with AWS, Snowflake, DBT, HVR, Stitch, Fivetran, and Terraform for data platform management. Strong analytical and problem solving skills to diagnose and resolve issues. Experience in incident management, system monitoring, and automation. Proficiency in scripting SQL, Python to support automation and data analysis. Ability to communicate effectively with technical and nontechnical stakeholders. Why should you join Dataction? Fairness, Meritocracy, Empowerment, And Opportunity Are Pillars Of Our Work Culture. In Addition To a Competitive Salary, You Can Look Forward To Great work-life balance through hybrid work arrangement. Company funded skill enhancement and training. Exciting reward and recognition programme. Opportunity to bond with colleagues through exciting employee engagement initiatives. Great on the job learning opportunity through involvement in new product/ ideation teams. 60 minutes with the CEO each quarter to pick his brains on any topic of your choice.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Teradata . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Greeting from HCL Technologies Excellent Opportunity for Customer Database Analyst Work Location: Chennai Shift – Night Shift Experience – 7+ Years Requirements Clinically oriented Med Tech preferred Fluent in medical terminology Familiar with major LIS and EMR's Epic Cerner/Oracle Meditech SCCSoft lab Sunquest Orchard NextGen Required Skills Exceptional Microsoft Excel skills Exceptional Microsoft Access/SQL database skills Ability to communicate within peer group Ability to multi-task and adhere to stringent customer deadlines Provide project status updates as required by leadership Ability to quickly learn systems for compendium mapping/build file purposes Must work US hours to allow for team collaboration Tasks Create test directories for RBU's/EBU's Triage and prep demand requests for team members Monitors and provides status updates to managers for all inflight and pending projects Performs mapping of customer to codes Produce Ongoing compendium maintenance files for strategic customers or vendors Training Comprehensive, due to nature of role, will have to be a combined effort between minimal documentation and extensive mentoring Will need access to QLS and EBU's (Modified access to limit to non-PHI functions), Qted, eForm, Clarity Looking for candidate with an immediate to 30-day notice period. If the above role matches your profile, please share your updated resume to yuvapriya.b@hcltech.com along with following details T.Exp: R.Exp: CCTC: ECTC: Notice period:

Excellent Opportunity for Customer IT Liaison – Chennai Experience - 7 + Years Location - Chennai Shift - Night Shift Requirements Clinically oriented Customer Service / Call Center experience, White Glove Fluent in medical terminology Familiar with major LIS and EMR's Epic Cerner/Oracle Meditech SCCSoft lab Orchard NextGen Required Skills: Exceptional Microsoft Excel skills Exceptional ticketing system skills, Service Now, etc. Ability to communicate within peer group Facilitates customer status calls, working sessions, and monitors progression of validation testing Ability to multi-task and adhere to stringent customer deadlines Provide project status updates as required by leadership Ability to track issues, drive resolutions, and escalate when needed Knowledge of interface message routing through various systems Must work US hours to allow for team collaboration Tasks Acts as a single point of contact for Technology issues from strategic customers Triage and prep customer inquiries for team members or other work groups Monitors and provides status updates to managers for all inflight issues Maintains detailed log of customer inquiries and requests Training Comprehensive, due to nature of role, will have to be a combined effort between minimal documentation and extensive mentoring Will need access to QLS and EBU's (Modified access to limit to non-PHI functions), Qted, eForm, Clarity. Looking for candidate with an immediate to 30-day notice period. If the above role matches your profile, please share your updated resume to yuvapriya.b@hcltech.com along with following details T.Exp: R.Exp: CCTC: ECTC: Notice period:

Off-Shore Customer Database Analyst Requirements Clinically oriented Med Tech preferred Fluent in medical terminology Familiar with major LIS and EMR's Epic Cerner/Oracle Meditech SCCSoft lab Sunquest Orchard NextGen Required Skills Exceptional Microsoft Excel skills Experience should be from health care background Exceptional Microsoft Access/SQL database skills Ability to communicate within peer group Ability to multi-task and adhere to stringent customer deadlines Provide project status updates as required by leadership Ability to quickly learn systems for compendium mapping/build file purposes Must work US hours to allow for team collaboration Tasks Create test directories for RBU's/EBU's Triage and prep demand requests for team members Monitors and provides status updates to managers for all inflight and pending projects Performs mapping of customer to codes Produce Ongoing compendium maintenance files for strategic customers or vendors Training Comprehensive, due to nature of role, will have to be a combined effort between minimal documentation and extensive mentoring Will need access to QLS and EBU's (Modified access to limit to non-PHI functions), Qted, eForm, Clarity Anticipate ramp up time of 3+ months If you are interested please share your updated resume to sobiya.e@ hcltech.com

Excellent Opportunity for Off-Shore Customer IT Liaison - Chennai Requirements Clinically oriented Customer Service / Call Center experience, White Glove Fluent in medical terminology Familiar with major LIS and EMR's Epic Cerner/Oracle Meditech SCCSoft lab Sunquest Orchard NextGen Required Skills: Exceptional Microsoft Excel skills Experinece should be from Health care background Exceptional ticketing system skills, Service Now, etc. Ability to communicate within peer group Facilitates customer status calls, working sessions, and monitors progression of validation testing Ability to multi-task and adhere to stringent customer deadlines Provide project status updates as required by leadership Ability to track issues, drive resolutions, and escalate when needed Knowledge of interface message routing through various systems Must work US hours to allow for team collaboration Tasks Acts as a single point of contact for Technology issues from strategic customers Triage and prep customer inquiries for team members or other work groups Monitors and provides status updates to managers for all inflight issues Maintains detailed log of customer inquiries and requests Training Comprehensive, due to nature of role, will have to be a combined effort between minimal documentation and extensive mentoring Will need access to QLS and EBU's (Modified access to limit to non-PHI functions), Qted, eForm, Clarity Anticipate ramp up time of 3+ months Intrested candidates can share your updated resume to sobiya.e@ hcltech.com

Job description: LEM - Java Support Developer Overall experience > 7 years Exposure in support projects Good communication skills Scope of work Triage and resolve the issues escalated by monitoring team Communicate with the App Development team Work with Application development team and other teams on issue resolutions Proactively communicate in case of any issues Technology: Unix shell scripting/ Linux (Mandatory) Devops (CI/CD) (Mandatory) SQL (Mandatory) Autosys/scheduler (Good to have ) Servicenow as Ticketing tool (Good to have) Java (good to have) Mandatory Skills: JAX-RS - Java API- RESTful Web Services . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Title: Program Manager Job Location: Hyderabad, India Worksite: Onsite (100%) About WCT: Wafer Wire Technology Solutions (WCT) specializes in delivering comprehensive Cloud, Data and AI solutions through Microsoft's technology stack. Our services include Strategic Consulting, Data/AI Estate Modernization, and Cloud Adoption Strategy. We excel in Solution Design encompassing Application, Data, and AI Modernization, as well as Infrastructure Planning and Migrations. Our Operational Readiness services ensure seamless DevOps, ML Ops, AI Ops, and Sec Ops implementation. We focus on Implementation and Deployment of modern applications, continuous Performance Optimization, and future-ready innovations in AI, ML, and security enhancements. Delivering from Redmond-WA, USA, Guadalajara, Mexico and Hyderabad, India, our scalable solutions cater precisely to diverse business requirements and multiple time zones (US time zone alignment). Responsibilities: Regional Owner for the Consumption Led Skilling, GTM Strategy, Stakeholder Engagement and secure commitment Own all the ops activities for the consumption led skilling Manage intake, triage, and execution of CLS requests from field teams and partners. Coordinate across GPS Skilling Leads, Solution Area experts, and Delivery teams to ensure timely deployment of skilling engagements Creation of presentation deck for Program execution and Status for the implementation of the skilling needs for the various engagement Maintain and optimize workflows using tools like the GPS Skilling OneApp and ServiceTree. Track and report on key metrics such as ACR influenced, project unblock rates, and learner impact Serve as the primary point of contact for field teams, partner delivery managers, and internal stakeholders. Facilitate alignment between proactive and reactive skilling motions, ensuring seamless handoffs and consistent communication Ensure all skilling engagements comply with Microsoft’s SDL and TrIP security standards. Manage service tagging, entitlement lifecycle, and identity compliance in coordination with security and compliance teams Analyze feedback and operational data to refine skilling delivery models. Contribute to the evolution of CLS 2.0 by identifying gaps, proposing enhancements, and supporting tool integration efforts Required Qualifications: Total 8-14 yrs of IT experience 3–5 years of experience in project or program management, preferably in a tech or skilling environment. Familiarity with Microsoft’s partner ecosystem, ACR metrics, and MCEM framework Proficiency in Power BI, ServiceTree, and Azure Entitlement Management. Strong communication, stakeholder management, and cross-functional coordination skills. Strong in creating presentation decks Proactive in driving engagement Equal Employment Opportunity Declaration: WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Location: Permanent Remote Employment type: Contractor assignment (no medical/paid leave) Duration of contract: 3 months Commitment Required 20–40 hours/week with some overlap with PST First Priority – 40 hrs/week with PST overlap (No dual employment) Second Priority – 20 hrs/week with PST overlap (Part-time/dual employment allowed) Must Have 4+ years of relevant software development experience JavaScript - min 3+ yrs of experience What does day-to-day look like? Analyze and triage GitHub issues across trending open-source libraries Set up and configure code repositories, including Dockerization and environment setup Evaluating unit test coverage and quality Modify and run codebases locally to assess LLM performance in bug-fixing scenarios Collaborate with researchers to design and identify repositories and issues that are challenging for LLMs Opportunities to lead a team of junior engineers to collaborate on projects Required Skills Minimum 5+ years of overall experience Strong experience with at least one of the following languages: JavaScript Proficiency with Git, Docker, and basic software pipeline setup Ability to understand and navigate complex codebases Comfortable running, modifying, and testing real-world projects locally Experience contributing to or evaluating open-source projects is a plus Nice To Have Previous participation in LLM research or evaluation projects Experience building or testing developer tools or automation agents Skills: codebase navigation,frontend development,docker,javascript,unit testing,software pipeline setup,css,open-source contribution,open-source project evaluation,git,html

What you’ll do Develop and maintain observability using AWS/GCP tools and Datadog. Keep monitoring tool software currency up to date across Cloud/Legacy landscape Keep Engineering updated with logging/tracing standards Good knowledge of Splunk or other logging tools like ELK stack Have good understanding of Application Performance Management Implement best practices for observability, including metrics, logging, and tracing. Collaborate with engineering and operations teams to troubleshoot and resolve performance issues. Automate observability processes and integrate them into CI/CD pipelines. Analyze and interpret monitoring data to provide actionable insights and recommendations. Stay updated with the latest advancements in GCP and Datadog to continuously improve our observability capabilities Good knowledge of linux/windows environment Work in Scaled Agile Framework Solve problems and triage complex distributed architecture service maps. On call for high severity application incidents and improving run books to improve MTTR Lead availability blameless postmortem and own the call to action to remediate recurrences What Experience You Need BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required 7-10 years experience with monitoring tools Google/AWS Cloud Monitoring, Appdynamics, DataDog, Splunk , Elastic Search or similar 7+ years’ experience in system support, coding or operations. Hands-on experience with Windows/Linux environments Excellent problem-solving and communication skills Provide step-by-step technical help, both written and verbal Experience in languages such as Python, Bash, Java, Go JavaScript and/or node.js Demonstrable cross-functional knowledge with systems, storage, networking, security and databases System administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansibleand/or containers (Docker, Kubernetes, etc.) Proficiency with continuous integration and continuous delivery tooling and practices Cloud Certification Strongly Preferred What Could Set You Apart You take a system problem-solving approach, coupled with strong communication skills and a sense of ownership and drive Experience managing Infrastructure as code via tools such as Terraform or CloudFormation Passion for automation with a desire to eliminate toil whenever possible You’ve built software or maintained systems in a highly secure, regulated or compliant industry Experience and passion for working within a DevOps culture and as part of a team Proficiency with continuous integration and continuous delivery tooling and practices

Equifax is seeking creative, high-energy and driven Mainframe software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Design, develop, and operate high scale applications across the full engineering stack Design, develop, test, deploy, maintain, and improve software. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit, globally distributed engineering team. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Manage sole project priorities, deadlines, and deliverables. Research, create, and develop software applications to extend and improve on Equifax Solutions Collaborate on scalability issues involving access to data and information. Actively participate in Sprint planning, Sprint Retrospectives, and other team activity What Experience You Need Bachelor's degree or equivalent experience 5+ years of software engineering experience 5+ years experience writing, debugging, and troubleshooting code in mainstream PL/I, CICS, VSAM, MVS/TSO, COBOL, JCL 1+ years experience with Cloud technology: GCP, AWS, or Azure 5+ years experience deploying and releasing software using Jenkins CI/CD pipelines, understand infrastructure-as-code concepts, Helm Charts, and Terraform constructs What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision. Experience, Servicenow, TWS / OPC, IBM File Manager, IBM Debugger, IBM Fault Analyser, SCLM, Use of FTP (Globalscape) Agile environments (e.g. Scrum, XP)

CYBRIDGE is a Lead Generation Agency for Software Companies. We help software companies to get outsourced projects from the global market. Position Overview: As a LinkedIn Outreach Specialist, you will be responsible for generating qualified appointments and contributing to revenue growth by effectively engaging with decision-makers and influencers in target companies. 🎯 You’ll be responsible for: 🔹 Prospecting via LinkedIn, cold calls & emails 🔹 Running triage calls & qualifying leads 🔹 Driving participation in webinars & demos 🔹 Collaborating with tech teams to convert leads to clients Qualifications This role requires a combination of strategic thinking, excellent communication skills, and proficiency with LinkedIn, AI-based tools, and automation tools. 🚀 Experience: Minimum 1 year of experience in LinkedIn outreach, lead generation, appointment setting, or a related role. 🚀 Must-Have Technical Skills with prior experience: ✅ Excellent English communication (spoken & written) ✅ LinkedIn Sales Navigator ✅ Automation Tools like Waalaxy, Phantombuster, etc. ✅ Google Tools, including Google Sheets, Google Meet, Calendar, etc. ✅ AI tools - ChatGPT, Gemini, etc. 🚀 Must-Have Soft Skills: ✅ Target-driven attitude ✅ Self-learner and ability to work independently ✅ Proven track record ✅ Familiarity with CRM tools like Hubspot, Breakcold preferred. ✅ Knowledge of IT/Tech is a bonus! Why you should apply 100% Remote Job with Flexible work hours Competitive salary and performance-based incentives. Opportunity to work with a dynamic and innovative team. Professional development and growth opportunities. Who is this Not For If you have no LinkedIn outreach experience Poor English communication skills Can not work independently Slow learners Come with high experience and CTC expectations beyond the offered salary range Important Note - We offer a 2-week no-payment training as a standard onboarding process upon joining. Candidates with a notice period of up to 1 week will be given priority. #OutboundSales #LeadGeneration#SalesJobs #PuneJobs #HiringNow #TechSales

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack MEAN . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Greetings from Synergy Resource Solutions, a leading Recruitment Consultancy. Our client, is an Environmental Solution Company. Started with a life-centric approach, Company builds data-driven solutions for natural resources like Air, Water, Soil, Energy etc. By evolving with technology and through extensive R&D, Company Instruments aspires to set a class apart in its measurement accuracy and precision. Position: Executive Assistant for Founders’ Office Location: Ahmedabad Experience: 2-5 years in startups, consulting, strategy, or founder-facing operations CTC: 4.50 - 5.50 LPA Location: Ahmedabad, India (Hybrid) Reports To: Founders (CBO & CTO) Function: Strategy, Execution, Ops Enablement, Cross-functional Support The Role: A high-leverage, execution-focused operator who will amplify the impact of the CBO and CTO by owning strategic execution, project tracking, internal governance, and cross-functional clarity. You’ll sit at the nerve center of decision-making and enable the founders to operate at maximum strategic bandwidth. This is not a typical support role — it's a mission-critical position for a high-agency individual who can drive clarity, unblock teams, and make things happen across the org. Required Skills and Qualifications: Prepare founders for high-stakes meetings with pre-reads, decks, and intel summaries Own the founder calendar — ruthlessly prioritize for strategic time allocation Draft internal and external communication, decision briefs, and thought leadership content Synthesize market trends, competitor activity, and industry signals for founder decision-making Maintain distributor pipeline hygiene and coordinate sales team follow-through Maintain live trackers of OKRs, review dashboards, and strategic initiatives Drive weekly leadership reviews with task follow-through Ensure founder-led projects move forward with clarity and accountability Run sprints for founder-priority projects (e.g., market entry, pricing pilots, strategic assessments) Scope and test ideas where founders need bandwidth support Manage execution of cross-functional experiments, pilots, or initiatives Convert vision to action plans, with owners and timelines clearly defined Proactively identify and resolve internal bottlenecks before escalation Prepare reports for weekly, monthly, and quarterly business reviews Standardize dashboards across functions for leadership and board visibility Support founders in strategic planning, OKR alignment, and roadmap reviews Maintain central knowledge bases of metrics, GTM updates, and success stories Deliver actionable competitive intelligence across hardware, SaaS, and regulation domains Manage founder task lists, triage emails, and delegate non-core asks Prevent overloads by flagging conflicting priorities in advance Systematically reduce founder involvement in high-frequency low-leverage tasks What Success Looks Like: Founders operate at 80%+ strategic bandwidth Distributor escalations drop by 70% Internal follow-through and OKR delivery increases significantly New initiatives move from idea to action without friction Stakeholders view you as the go-to for driving complex priorities Who You Are: A structured thinker with execution obsession Proven experience in founder-facing or strategic ops roles Comfortable with ambiguity and speed Excellent at communication, coordination, and pushing accountability Bonus if you’ve worked in B2B SaaS, hardware, or international markets Perks: Work directly with visionary founders across product, business, and tech Opportunity to shape a category-defining company in environmental intelligence Deep exposure to strategy, investor relations, product launches, and global scaling Ownership of meaningful, high-impact initiatives across the organization Benefits: ● Competitive salary and benefits package ● Opportunities for professional growth and development ● A dynamic and collaborative work environment If your profile is matching with the requirement & if you are interested for this job, please share your updated resume with details of your present salary, expected salary & notice period.

Job Summary We are looking for a Level 1 NOC (Network Operations Center) Network Engineer to monitor, troubleshoot, and escalate network and system-related issues as part of a 24x7 support environment. The ideal candidate will possess strong analytical skills, a keen eye for detail, and the ability to work collaboratively in a high-pressure environment. Key Responsibilities Monitor network infrastructure and systems using NOC monitoring tool SolarWinds. Detect and respond to network incidents, outages, or degradation of services promptly. Perform basic troubleshooting of LAN/WAN, switches, routers, firewalls, and load balancers. Log and document all incidents and actions taken in the ticketing system ServiceNow. Escalate incidents to L2/L3 teams as per SLA and escalation matrix. Conduct initial triage and provide first-level support for network issues. Assist in executing standard operating procedures and routine maintenance tasks. Collaborate with internal teams and service providers to ensure timely issue resolution. Maintain shift handover documentation and ensure knowledge transfer between shifts. Document all actions taken and maintain detailed incident records. Perform routine checks and health monitoring of network devices. Follow standard operating procedures (SOPs) for incident handling and escalation. Communicate incident status and updates with stakeholders during critical outages. Work in 24x7 rotational shifts including weekends and holidays. Education & Certifications Bachelor’s Degree/Diploma in Information Technology, Computer Science, or a related field. CCNA (Cisco Certified Network Associate) or equivalent certification preferred. Skills, Experience & Requirements 0–2 years of experience in a NOC or network monitoring role. Basic understanding of TCP/IP, DNS, DHCP, VPNs, and other network protocols. Familiarity with enterprise networking hardware (Fortinet, Cisco, Palo Alto, Ubiquiti, etc.). Experience using network monitoring and ticketing tools. Strong communication skills (written and verbal). Willingness to work in a 24x7 rotating shift environment. Shift: Rotational (Day/Night/Weekend shifts) On-call support may be required. Job Type: Full-time Pay: ₹18,500.00 - ₹32,000.00 per month Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many days notice period do you have? What is your current salary? Willing to work onsite ? What is your salary expectation? ( budget 2.3 - 3.8 LPA) Experience: Network Engineer: 2 years (Preferred) Language: English (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

Senior Associate, POM Product Owner At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Senior Associate, POM Product Owner to join our KYC team. This role is located in Pune, Maharashtra – HYBRID. In this role, you’ll make an impact in the following ways: Responsible for defining product backlog, collaborating with internal & external stakeholders, and working closely with cross functional teams to ensure the successful delivery of the product. Product Execution: Strong understanding of banking services and/or government contracting. Able to write specs for major features. Able to think through and specify complex functionality. Understands the right amount of details to include in a feature specification. Able to negotiate the implementation of current work, make the right trade-off decisions to launch products in a high quality manner. Knows when to escalate to managers. Able to identify and triage issues with specific features, but understand how multiple features are interrelated and catch more complex problems. Must have experience working with engineering, legal/risk, and operations teams to break down blockers and develop effective solutions. Customer Insights: Comfortable working with all levels of client stakeholders autonomously to drive effective delivery. Able to define proper measurement and instrumentation for a product to analyze results post-release/launch. Works with manager to make recommendations on the right next steps for the feature. Assesses the quality of existing UX to make recommendations on how to improve user experience. Partners with managers to identify when to gather feedback from users in order to drive more effective decision-making. Primary responsibilities include: Working with technology and product teams to track and maintain scope of backlog features/cross-POD teams and identifying the right PI Planning Cycle to complete work. Participates in creating documentation required for Agile ceremonies, works with other product teams to identify PI and iteration agile ceremonies. Defines user stories, works with cross-POD teams to refine stories and has decision-making accountability. Guides decisions made in collaboration with cross functional internal and external teams. To be successful in this role, we’re seeking the following: Bachelor's degree in business management or a related discipline, or equivalent work experience required 7-8 years of product experience, 3-5 years in a financial industry Prior experience with US Federal program highly preferred Prior experience with collaborating with vendors and contractors preferred Detail oriented individual with an ability to change strategies and approaches mid-flight if needed At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Description Job Description We’re hiring an entry-level SOC Analyst – L1 to join our Information Security Group (ISG) at Grazitti Interactive. In this role, you’ll actively monitor security alerts, investigate incidents, and support threat prevention efforts within our Security Operations Center (SOC). If you’re passionate about cybersecurity, eager to build hands-on experience in incident handling, and want to work with modern security tools and frameworks, this opportunity is a perfect fit. Skills Key Skills 1–2 years of experience in a SOC or similar cybersecurity role Strong knowledge of networking protocols, Linux/Windows OS, and system hardening Hands-on experience in incident response and digital forensics Familiarity with cybersecurity tools like ELK Stack, TheHive, Cortex, MISP, OpenCTI, and Jira Understanding of Active Directory architecture and attack vectors Working knowledge of OWASP Top 10 vulnerabilities and mitigation techniques Proficiency in query languages such as KQL and ESQL for log analysis Excellent written and verbal communication skills Relevant certifications such as CompTIA Security+, CEH, BTL1, OSDA (preferred) Familiarity with MITRE ATT&CK and NIST CSF (a plus) Responsibilities Roles and Responsibilities Continuously monitor security logs and alerts to detect potential threats Conduct triage, investigation, and documentation of incidents using forensic tools Harden Linux and Windows systems against known vulnerabilities Create and refine security use cases based on OWASP Top 10 and AD attack techniques Develop and maintain custom detection rules for enhanced SOC monitoring Optimize and manage security tools like ELK, Cortex, and MISP for effective response Collaborate with cross-functional teams to ensure compliance and integrate security best practices Simulate threat scenarios and participate in tabletop exercises Regularly communicate cybersecurity updates and incidents to internal stakeholders Contacts Email: careers@grazitti.com Address: HSIIDC Technology Park, Plot No – 19, Sector 22, 134104, Panchkula, Haryana, India

Cloud Operations Engineer Onit – Pune, Maharashtra, India – Full time Onit Inc is looking for a Cloud Operations Engineer to join our team in Pune to help manage and maintain a diverse infrastructure across numerous geographical locations. To be successful in this role, great people skills are a must, as well as a passion for technology. The individual we seek is bright, creative and a problem solver. You must be able to multi-task in a fast-paced environment and be a self-starter with the ability to work independently. Responsibilities Monitor performance and capacity of Onit systems. Monitor & Troubleshoot for hardware, software and environmental alerts or malfunctions in the framework of SLA. Monitor security alerts from multiple sources. Triage and troubleshoot problems as they arise, following runbooks and standard operating procedures. Track all issues from start to finish and document in detail all resolutions, across trouble ticketing system and engineering runbooks. Escalate issues too large or complex for quick troubleshooting to on-call second-and third-level engineers and Onit management. Monitor and Troubleshoot AWS Environment alerts. Attend Weekly Meetings with the team for updates on work. Ready to work in shifts. Requirements Bachelor’s degree in Computer Science or equivalent experience is required. 2+ years’ experience with Red Hat Enterprise or CentOS 6.x/7.x required. A solid understanding of the components that make up production systems (memory, cpu, disk space, disk i/o, network i/o, etc.) is required. Some experience with AWS required. Experience with SIEM/event correlation systems like Splunk, ELK, etc. required. Excellent troubleshooting skills required. Excellent written and verbal communication skills required. Information security experience a plus. About Onit : Onit is a global leader of enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. Our solutions transform best practices into smarter workflows, better processes, and operational efficiencies. With a focus on enterprise legal management, matter management, spend management, contract management, and legal holds, we operate globally and help transform the way Fortune 500 companies and billion-dollar legal departments bridge the gap between systems of record and systems of engagement. We help customers find gains in efficiency, reduce costs, and automate transactions faster. V3U0pNX2LI

About the Job: HEROIC Cybersecurity ( HEROIC.com ) is seeking a Senior Full-Stack Laravel Developer to help manage the development of advanced SaaS-based cybersecurity platforms. This role is ideal for a highly skilled full-stack developer who thrives in a fast-paced, AI-driven environment and is passionate about building secure, scalable, and intelligent web applications. As a senior developer, you’ll be responsible for supporting the full application stack — from backend PHP/Laravel to front-end implementation, database design, DevOps, and production systems. You’ll also leverage AI tools and workflows to streamline development, reduce bugs, and accelerate time to deployment. This position operates during U.S. Pacific Time business hours (9 AM to 6 PM PT) and requires full system accountability, including daily bug fixes, server and database management, and security patching. We expect this position to spend their time in the following manner: 80% coding, 10% architecting, and 10% team communication. What you will do: Full-stack development for HEROIC's SaaS cybersecurity platform (Laravel, MySQL, Vue/JS, Postgres, Cassandra) Leverage AI coding assistants (GitHub Copilot, Cursor, ChatGPT, etc.) to improve velocity, code quality, and maintainability Own daily bug triage, security patching, and hotfix resolution Proactively help manage servers and databases (Linux, Apache/Nginx, MySQL, Postgres, Cassandra) Collaborate cross-functionally with U.S.-based management, product teams, and India based engineers Research and integrate third-party APIs, tools, and AI services Write clean, well-documented, testable code and implement automated testing where feasible Stay up-to-date with Laravel ecosystem, AI-assisted coding trends, and security best practices Participate in daily standups, planning meetings, and post-release reviews Ensure that a secure software development lifecycle is followed to develop our SAAS based cybersecurity platforms Take ownership in the development of HEROIC’s software applications, and technical environments. Requirements Bachelor’s Degree in Computer Science, Engineering, or equivalent experience Minimum 8 years years of full-stack PHP development experience, with 3 years in Laravel Deep expertise in PHP, Laravel, MySQL, JavaScript (Vue.js or similar), Git, and RESTful APIs Experience with server and database management (Linux, Apache/Nginx, MySQL/PostgreSQL, Cassandra) Strong familiarity with AI-enhanced coding tools and modern DevOps workflows (CI/CD, GitHub Actions) Experience in a security-focused or SaaS product environment is a strong plus Excellent English communication skills (written and verbal) Comfortable working independently during 9:00am-6:00pm (Pacific Time) U.S. hours and owning mission-critical systems Benefits Position Type: Full-time Location: Pune, India (Remote – Work from anywhere) Work Schedule: 9 AM – 6 PM Pacific Time (U.S. hours) Compensation: Competitive salary based on experience Professional Growth: Work with cutting-edge AI, cybersecurity, and SaaS technologies Culture: Fast-paced, innovative, mission-driven team About Us: HEROIC Cybersecurity (HEROIC.com) is building the future of cybersecurity. Unlike traditional solutions, HEROIC takes a predictive and proactive approach to intelligently secure users before an attack or threat occurs. Our work environment is fast-paced, challenging, and exciting. At HEROIC, you’ll collaborate with a team of passionate, driven individuals dedicated to making the world a safer digital place. Position Keywords: PHP, Laravel, MySQL, Cassandra, Linux, HTML, CSS, Javascript, AWS, Jira, Git, AI, Big Data, Artificial Intelligence, Spark, Angular, NodeJS, Vue.js, AI-enhanced development, GitHub Copilot, Prompt Engineering, API Integration, SaaS, Security, CI/CD