Travel Partner Account Manager_ WFO

Invisia Software Pvt Ltd

5 - 10 years

5 - 13 Lacs

Bengaluru

Posted:2 days ago| Platform:

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Skills Required

Tech savvy Liaison Key Account Management Travel Management Travel Operations Ticketing Hospitality Management Account Management Customer Focus Hotel Operations Hotel Booking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Location:

Role Overview

Travel Partner Account Manager

This is a blended role combining customer service excellence, operational execution, and technical portal management in the travel domain.

Key Responsibilities

Manage day-to-day partner relationships, ensuring partners receive timely and high-quality support.
Maintain and update partner portals with current credit limits, account settings, and operational data.
Respond promptly to partner queries and resolve issues with a strong customer-first approach.
Coordinate with internal teams (Customer Support, Product, Development) to address escalations and complex partner issues.
Track partner account health and identify opportunities for process improvements.
Maintain accurate records of partner interactions, updates, and financial details.

Requirements

5+ years of experience in partner management, account management, or customer service in the travel industry (Must-have)
Strong customer service mindset with excellent communication and relationship-building skills.
Confident using partner portals, systems, and digital tools to manage account data and resolve issues.
Understanding of credit limits, partner financial management, and operational workflows is a plus.
Proficiency in Excel/Google Sheets and familiarity with CRM/ticketing tools.
Ability to handle high-pressure situations and manage multiple partner accounts simultaneously.

Why Join Us?

Contribute to an exciting travel tech environment transforming the industry in India and beyond.
Work closely with partners, support teams, and tech teams in a dynamic, collaborative setting.
Shape partner experiences and improve operational efficiency in a growing company.

Interested candidate share your Updated Resume to "papitha.g@invisiasoftware.com / 8904433244"

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