Travel Operations Manager

Job Description

About Us Touch Down Earth is a premium travel company offering end-to-end travel services, including visa assistance, flights, hotels, excursions, transport, and curated experiences . We specialise in luxury and seamless travel planning, ensuring our clients enjoy unforgettable journeys. About the Role We are looking for a Travel Operations Manager to oversee and streamline our travel operations (majorly South-East Asia). This role involves itinerary planning, vendor coordination, visa processing , customer service management, and ensuring the smooth execution of travel experiences. Key Responsibilities Trip Planning & Execution: Create and manage detailed travel itineraries, ensuring a flawless experience. Visa Assistance: Guide clients through the visa application process, ensuring smooth and timely approvals. Vendor & Partner Coordination: Liaise with hotels, airlines, transport providers, and excursion operators. Customer Service & CRM: Handle pre- and post-trip communication, ensuring exceptional customer experiences. Data & Reporting: Use Excel for reporting, data management, and itinerary tracking. Design & Presentation: Use Canva to create travel documents, itineraries, and presentations. What We're Looking For Experience in travel operations, including trip planning and execution. Strong understanding of visa assistance and documentation processes. Excellent communication and coordination skills to manage vendors and clients. Proficiency in Excel for data management and reporting. Ability to use Canva for creating travel documents and presentations. Strong organisational and multitasking abilities. Passion for travel and delivering exceptional customer experiences. Role: Travel Operations Manager Location: New Delhi Mode: Work From Office (Full-time) ✉️ Email your resume to shagun@touchdownindia.com & ekansh@touchdownindia.com. Show more Show less