Operations Executive

Job Opportunity: Operations Executive at Touch Down Earth

About Us:

Join the vibrant team at Touch Down Earth, a leading name in the travel industry. We're on a mission to redefine travel experiences, creating unforgettable moments, and setting new industry standards. At Touch Down Earth, our culture is built on unity, inclusivity, and a deep passion for curating distinctive journeys that capture the essence of each destination.

Role: Experience Designer

Touch Down Earth is actively seeking an innovative Operations Executive to join our dynamic Products team. As a key player, you'll contribute to maintaining our position as a global trendsetter in the travel space. We take pride in offering transformative experiences, and we're looking for a curious and creative individual to play a pivotal role in this pursuit.

Job Responsibilities:

1. Client Consultation: Conduct in-depth consultations with clients to understand their travel preferences, interests, and requirements. Build strong client relationships by actively listening to their needs and providing personalized recommendations.
2. Itinerary Design: Create customized travel itineraries that align with clients' preferences, ensuring a seamless and memorable experience. Design unique and immersive experiences, incorporating both popular attractions and hidden gems, based on client briefs.
3. Booking Coordination: Facilitate the booking process for accommodations, transportation, activities, and other travel-related services. Collaborate with vendors and partners to secure the best options for clients, ensuring a high standard of service.
4. Costing and Proposals: Prepare detailed costings and proposals for travel itineraries, clearly outlining all inclusions and associated costs. Work closely with the finance team to ensure accurate financial documentation and transparent communication with clients.
5. Communication Skills: Exhibit strong verbal and written communication skills to effectively convey travel recommendations and information to clients. Maintain clear and responsive communication throughout the planning process, keeping clients informed and engaged.

Qualifications:

• Proven experience in travel planning and itinerary design, with a minimum of 2 years in a similar role.
• Strong knowledge of global travel destinations, accommodations, and activities.
• International travel experience is a distinct advantage.
• Familiarity with Amadeus and basic knowledge of visa processes.
• Excellent organizational skills with the ability to manage multiple client projects simultaneously.
• Proficiency in travel booking platforms and tools.
• Exceptional interpersonal and communication skills and bonus points if you know a foreign language
• Specialized certifications from International Tourism Boards are valued.
• Detail-oriented and creative mindset with a passion for delivering exceptional travel experiences.
• Proficient in finance, budgeting, and cost control for enhanced operational efficiency.

Additional Details:

• Location: Full-time role based in Cenral Delhi
• Application Process: Keen candidates are encouraged to email their CV to ekansh@touchdownindia.com, indicating earliest available joining, ability to commute, and work from our office, along with current and expected CTC.

Embark on a journey with Touch Down Earth, where you'll be part of a team crafting unparalleled travel experiences and pushing the boundaries of luxury travel possibilities.