2 - 7 years
3 - 4 Lacs
Posted:2 months ago|
Platform:
Work from Office
Full Time
Role : Travel Consultant Operations Required Candidate profile Desired Candidate Profile : Female Candidate Positive approach Towards Team Work need good knowledge of outbound operations or Domestic India Holidays . Must have experience working with B2C clients. Excellent knowledge of Destinations in India or outbound destinations like Singapore, Malaysia, Dubai, Bali, Maldives & etc. Must excel at client interaction and engagement. Must be capable of building and maintaining strong client relationships. Must be proficient in the use of computers - Microsoft outlook, excel, word, power point, etc. Must have experience of using online portals Responsibilities The incumbent will be responsible for Outbound Tour Operations. Designing itinerary, costing, hotel bookings etc. Handling customers for Domestic Holidays / Outbound holiday packages, follow up with customers and clients. Would require customization of existing holiday package or building entirely a new package as per customer needs. Dealing with customer enquiries and aiming to meet highest level of customer satisfaction. Research appropriate holidays destinations suitable for adding to the portfolio Present the customer with recommendations and advise them on travel accessibility concerns coordinating with DMC making sure they understand the customer's requirements Dealing with Reservations, Operations, and Negotiations section Operational duties (air and land arrangements) ticket bookings Creative planning and designing of itineraries Managing the reservations process for bookings in a manner which ensures guest budget is achieved Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues. Perks and Benefits Depends on Selection as we would hire both Experience and Candidates
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