Key Responsibilities of a Head of Administration and Accounts: Administrative Duties: Office Management: Overseeing office logistics, facilities, and supplies. Staff Coordination: Supervising and managing administrative staff, including HR functions. Policy and Procedure Development: Creating and implementing administrative policies and procedures. Compliance: Ensuring adherence to legal and regulatory requirements. Accounting Duties: Financial Management: Overseeing financial records, budgets, and cash flow. Reporting and Analysis: Preparing financial reports and providing analysis for decision-making. Tax and Compliance: Ensuring compliance with tax laws and regulations. Leadership and Team Management: Leading Teams: Supervising and motivating administrative and accounting staff. Communication: Communicating effectively with internal and external stakeholders. Strategic Planning: Contributing to the overall strategic direction of the organization through effective administration and financial management. Skills Required: Strong Leadership and Management Skills: Ability to motivate and direct teams effectively. Financial Management Expertise: Knowledge of accounting principles, budgeting, and financial reporting. Administrative Expertise: Experience in office management, logistics, and compliance. Communication and Interpersonal Skills: Ability to communicate effectively with both internal and external stakeholders. Analytical and Problem-Solving Skills: Ability to analyze financial data and solve problems related to administration and accounts. In Sanpada, Navi Mumbai, this role is likely to involve: Managing office infrastructure and operations within the company's Sanpada location . Overseeing the accounting and financial functions of the company, potentially including managing petty cash, expenses, and other financial transactions . Supervising and coordinating with other departments, such as HR, to ensure smooth administrative operations
Key Responsibilities of a Head of Accounts: Accounting Duties: Financial Management: Overseeing financial records, budgets, and cash flow. Reporting and Analysis: Preparing financial reports and providing analysis for decision-making. Tax and Compliance: Ensuring compliance with tax laws and regulations. Leadership and Team Management: Leading Teams: Supervising and motivating administrative and accounting staff. Communication: Communicating effectively with internal and external stakeholders. Strategic Planning: Contributing to the overall strategic direction of the organization through effective administration and financial management. Skills Required: Strong Leadership and Management Skills: Ability to motivate and direct teams effectively. Financial Management Expertise: Knowledge of accounting principles, budgeting, and financial reporting. Administrative Expertise: Experience in office management, logistics, and compliance. Communication and Interpersonal Skills: Ability to communicate effectively with both internal and external stakeholders. Analytical and Problem-Solving Skills: Ability to analyze financial data and solve problems related to administration and accounts. In Sanpada, Navi Mumbai, this role is likely to involve: Managing office infrastructure and operations within the company's Sanpada location . Overseeing the accounting and financial functions of the company, potentially including managing petty cash, expenses, and other financial transactions . Supervising and coordinating with other departments, such as HR, to ensure smooth administrative operations
Core roles and responsibilities Reservations and Ticketing: Book international and domestic flights and other travel-related services using Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, as well as Low-Cost Carrier (LCC) airline systems. Issue and manage tickets, including modifications and cancellations, applying fare rules and restrictions correctly. Manage payments, deposits, and refunds accurately. Customer Service and Support: Answer phone calls and communicate with clients via phone, email, or in-person to address inquiries and provide information. Co-coordinate directly with retail and corporate guests, providing updates and reverting on emails promptly. Provide expert advice on destinations, local customs, travel regulations, visa requirements, and health/safety guidelines. Handle and resolve complaints and unforeseen problems during travel, like delays, cancellations, or booking mistakes. Provide ongoing support and assistance before, during, and after trips. Build and maintain relationships with clients to encourage repeat business and referrals. Corporate Travel Management (for corporate-focused roles): Possess knowledge of travel processes and policies specific to various corporate clients. Negotiate with airlines, hotels, and vendors to secure the best deals and corporate rates. Ensure compliance with corporate travel policies and assist employees in adhering to guidelines. Track expenses and travel spend, providing data-driven insights to optimize corporate travel programs. Manage travel for groups, conferences, and retreats. Required skills and qualifications Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo) and LCC platforms for bookings and ticketing. Strong knowledge of international and domestic travel destinations, regulations, and industry trends. Excellent communication and interpersonal skills, both verbal and written, for interacting with clients, vendors, and colleagues. Customer-oriented approach with exceptional customer service skills. Attention to detail and accuracy in managing bookings, tickets, and travel documents. Problem-solving abilities to handle unexpected situations during travel. Strong organizational and time management skills to handle multiple client bookings and tasks. Technical aptitude and proficiency in travel booking software, reservation systems, and potentially AI tools. Ability to work independently and as part of a team in a fast-paced environment. A degree or diploma in Hospitality, Travel, Tourism, Business, or a related field is preferred, along with certifications like a Certified Travel Associate (CTA) or GDS certification. Previous experience as a travel consultant or in a similar customer-facing role is often required. A travel consultant plays a crucial role in the travel industry, offering expertise and personalized service to ensure clients have seamless and enjoyable travel experiences, whether for leisure or business purposes
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