Qui nous sommes
Chez Kyndryl, nous concevons, développons, gérons et modernisons les systèmes technologiques essentiels dont le monde dépend au quotidien. Alors pourquoi travailler chez Kyndryl? Nous allons toujours de l'avant – nous nous poussons sans cesse à aller plus loin dans nos efforts pour construire un monde plus équitable et inclusif pour nos employé.es, nos client.es et nos communautés.
Un rôle
Are you ready to take on an exhilarating role as a Program Manager at Kyndryl? Prepare to embark on a journey where you will be at the helm of delivering value-add transformative programs for Kyndryl and our customers. Your ultimate mission? To deliver a truly extraordinary outcome for our customers and propel our business to new heights.As a Program Manager, you have the ability to break down a strategic vision into discrete interconnected projects, each one delivering its own critical component to realize the vision. As the interface for the project managers leading each interconnected project, your choices will have a resounding impact across projects and secure successful program outcomes.Equipped with the power of data and analysis, you will possess the unique ability to predict, understand, and influence the outcomes of each project. Your strategic foresight will fuel effective decision-making, as you navigate the intricate complexities of our interconnected projects, establishing objective and milestone commitments, managing risk, and ensuring budgets and time requirements are appropriately defined. You will successfully deliver the scope of each program by assembling a Kyndryl team with the required skills and provide ongoing coaching and mentoring to our dedicated project managers and teams.As a Kyndryl Program Manager, you'll play a vital role in our mission, bringing innovation and collaboration to the table. Join us and be part of a team that's revolutionizing the future while charting an exciting career path filled with growth and opportunities. Apply now and let's transform the future together.Your Future at KyndrylEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Qui vous êtes
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills And Experience
- Having 7+years of Experinece in Transition Manager - CDC role responsible for the end-to-end governance, delivery, and transformation of Cyber Defense Center operations.
- This role oversees a multi-tiered team of around100 security professionals across L1–L4, spanning SOC, SecOps, Threat Hunting, Engineering, AppSec, DevSecOps, VM, AI and Automation domains.
- The CDC Head acts as the single point of accountability for service delivery, SLA adherence, and strategic alignment with client security objectives.
Strategic Leadership & Governance
- Define and drive the CDC’s vision, roadmap, and transformation strategy, including the shift toward autonomous SOC operations using GenAI and agentic AI
- Lead governance forums with client stakeholders, ensuring alignment with business risk, compliance, and regulatory frameworks
- Own the CDC’s SLA/KPI framework, including MTTR, MTTD, containment rate, and automation coverage
Service Delivery Oversight
- Oversee 24x7 operations across SOC, IR, Threat Hunting, Engineering, and Automation towers
- Ensure seamless coordination between L1–L3 analysts, incident managers, and platform SMEs.
- Manage escalations, RCA reviews, and continuous improvement initiatives
People & Capability Management
- Lead a team of over 100 resources, including:
- 16+ L1 SOC Analysts
- 20+ L2 Engineers (SOC, IR, Endpoint, Network, DLP, IAM)
- L3 SMEs (Threat Hunter, IR, Engineering, AppSec, Data Protection)
- Automation Engineers, Content Developers, and GenAI Developers
- Drive talent development, cross-skilling, and succession planning
- Preferred Skills and Experience :
- Technology & Platform Integration:
- Oversee integration of Microsoft Sentinel, Defender XDR, Azure Logic Apps, and Security Copilot Agents into CDC workflows
- Ensure platform health, telemetry coverage, and detection efficacy across SIEM, SOAR, EDR, DLP, and VM tools
- Reporting & Stakeholder Engagement
- Report to the Account Delivery Partner Executive and interface with:
- Service Delivery Managers from other Towers of IT operations
- Overall Incident Managers
- Client CISOs and Risk Officers
- Deliver monthly and quarterly business reviews (MBRs/QBRs) with insights on threat trends, SLA performance, and roadmap progress
Être soi-même
La diversité, c'est bien plus que notre apparence ou nos origines, c'est notre façon de penser et notre identité. Nous accueillons des personnes de toutes cultures, origines et expériences. Mais nous ne le faisons pas seuls : Nos réseaux d'inclusion des Kyndryls ne sont qu'un des nombreux moyens que nous utilisons pour créer un lieu de travail où tous les Kyndryls peuvent trouver et fournir un soutien et des conseils. Cette volonté d'accueillir tout le monde dans notre entreprise signifie que Kyndryl vous donne – ainsi qu'à votre voisin – la possibilité d'apporter votre entièreté au travail, individuellement et collectivement, et de soutenir l'activation de notre culture équitable. C'est la manière Kyndryl.
Ce que à quoi vous pouvez vous attendre
Avec des ressources de pointe et des clients de Fortune 100, chaque jour est une occasion d'innover, de développer de nouvelles capacités, de nouvelles relations, de nouveaux processus et une plus-value. Notre guichet d'apprentissage pour les employés vous donne accès à la meilleure formation du secteur pour obtenir des certifications et des accréditations, notamment Université Microsoft, Centre d'Excellence AWS Cloud, Udemy et la revue commerciale Harvard. Grâce à notre plateforme de bénévolat et de dons à l'échelle de l'entreprise, vous pouvez faire des dons, lancer des collectes de fonds, faire du bénévolat et rechercher plus de 2 millions d'organisations à but non lucratif. Chez Kyndryl, nous investissons énormément en vous! Nous voulons que vous réussissiez pour qu'ensemble, nous réussissions tous.
Faites-vous recommander!
Si vous connaissez quelqu'un qui travaille chez Kyndryl, à la question « Comment avez-vous entendu parler de nous? » pendant le processus de candidature, sélectionnez « Recommandation d'un employé » et entrez le nom de votre contact et son adresse courriel chez Kyndryl.
