Training Program Coordinator

Training Coordinator — Pune (Work From Office)

Salary:

Industry:

Prefer Not Applying if you're Not having an EdTech Experience

About the Role

We are seeking a proactive and well-organized Training Coordinator to manage training operations, coordinate with trainers and learners, handle communication, manage recordings, and ensure smooth execution of workshops and training programs. The role requires someone who is detail-oriented, efficient, and comfortable working in a dynamic learning environment.

Key Responsibilities

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1. Training Operations & Coordination

• Coordinate and support training sessions and workshops to ensure seamless delivery.

• Manage trainer–learner communication and resolve concerns promptly.

• Maintain attendance records, workshop data, training lists, task trackers, and follow-up logs.

• Share guidance videos, booking links, access instructions, and training resources with clients.

• Create and manage presentations, newsletters, eBooks, and workshop material using provided templates.

2. Recordings & Content Management

• Manage, organize, and share training recordings with clients.

• Provide guidance on accessing, viewing, and downloading recordings.

• Maintain a centralized repository of training content and data.

3. Client Communication & Interaction

• Manage daily communication through WhatsApp groups.

• Interact with international clients while accommodating time zone differences.

• Use ChatGPT or similar tools to draft professional messages, emails, and communication templates.

4. Meeting & Platform Management

• Host online meetings and share meeting links with clients.

• Manage platforms such as LinkedIn, YouTube, and the company website, coordinating updates as needed.

• Ensure timely delivery of ServiceNow module documentation to clients.

5. CRM & Tools Management

• Learn and train others on CRM software and Cloud Panel tools for bulk messaging.

• Update trackers and maintain centralized records for training programs.

• Explain access levels (view/edit) and manage permission settings.

6. Marketing & Training Support

• Review internal marketing videos and training content to stay aligned with processes.

• Support trainers with templates, documents, resources, and updated materials.

Required Skills & Qualifications

• Strong communication and coordination abilities.

• Prior experience in the Ed-Tech industry is preferred.

• Proficiency in Excel, Google Sheets, basic CRM systems, and cloud platforms.

• Ability to create professional PowerPoint presentations, documents, and eBooks.

• Comfortable managing WhatsApp groups, LinkedIn, and YouTube.

• Strong multitasking capability with attention to detail.

• Good understanding of global time zones, especially when working with international clients.

Why Join Us?

• Opportunity to grow within a rapidly expanding Ed-Tech environment.

• Exposure to international clients and real-world training workflows.

• Work closely with experienced trainers and access high-quality learning content.

• Supportive, collaborative, and growth-oriented work culture.