Training Program Coordinator

Role Summary

Training Program Coordinator

academic or institutional experience

• College Professor
• Assistant Professor
• Training Institute Instructor
• Academic Program Coordinator
• Placement/Training Officer
  

A background in teaching or mentoring is strongly preferred.

Key Responsibilities

1. Intern Management & Support

• Serve as the primary point of contact for all interns
• Manage attendance, communication, onboarding, and expectations
• Maintain engagement through meetings, reminders, and one-on-one check-ins
• Facilitate smooth experience throughout the 3-month learning journey
  

2. Coordination with Departments & Stakeholders

• Schedule and coordinate sessions with DevOps, QA, PM, SRE, IT, FinOps, and other IAMOPS departments
• Ensure each department provides curriculum, tasks, and trainers on time
• Follow up on deadlines, deliverables, and session outcomes
• Organize weekly rotation schedules and department-wise interactions
  

3. Training Content & Curriculum Operations

• Manage and update training materials including videos, handbooks, labs, and assessments
• Assist with curriculum planning and documentation
• Work with leadership to standardize the

  IAMOPS Way

  and

  Ops Mindset

  content
• Track task submissions, assignment quality, and KPI dashboards
  

4. Assessment & Performance Tracking

• Coordinate pre-internship assessments and monthly evaluations
• Collect task scores, department feedback, and performance metrics
• Prepare weekly and monthly progress reports
• Support final placement decision-making with structured data

5. Program Execution & Quality Assurance

• Ensure timely communication of tasks, expectations, and deadlines
• Identify challenges and proactively troubleshoot issues
• Maintain high standards of training delivery and intern experience

Required Qualifications

Education:

• Bachelors or Masters degree (Preferred: Engineering, Computer Science, IT, Management, or Education)
  

Experience:

• 2+ years of academic experience

  (college lecturer, professor, instructor, or training/coaching institute faculty)
• Experience mentoring students, managing batches, or coordinating academic activities
• Exposure to technical training or talent development programs is an advantage

Essential Skills:

• Strong communication & interpersonal skills
• Excellent coordination & follow-up ability
• Structured and disciplined work approach
• Ability to manage groups of learners across different skill levels
• Comfort with documentation, reporting, and planning
  

Good to Have:

• Familiarity with IT/Cloud/DevOps basics
• Experience using LMS tools, Google Workspace, or project management tools and AI agents
• Understanding of internship or campus training processes