About the job: Job title: training & operations coordinator (remote) Full-time job (not internship) Remote/work from home Monday to saturday, 10:30 am - 7:30 pm ist Salary: 15,000 - 20,000 per month + incentives Key responsibilities: 1. Upload session recordings to OneDrive 2. Maintain attendance & training trackers (Google Sheets) 3. Follow-up with trainers & students 4. Send fee reminders via WhatsApp & track payments 5. Manage WhatsApp groups and broadcast messages 6. Support onboarding of new students/trainers Who can apply: Graduates (BBA/BCA/BCom/BA or similar) 0-1 years' experience in admin/ops/back office preferred Comfortable with Google Sheets, Zoom, WhatsApp Full-time availability (10:30 AM to 7:30 PM) Perks: Remote work Incentives Certificate of experience Growth opportunities working directly with founders Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-07-23 23:59:59 Skills required: Social Media Marketing, Digital Marketing, Email Marketing, MS-Excel, English Proficiency (Spoken) and English Proficiency (Written) Other Requirements: Experience in EdTech or Online Training Companies Candidates who’ve worked with online learning platforms or academies. Strong English Communication Skills Can comfortably interact with students/trainers via WhatsApp, email, and Zoom. Attention to Detail Trackers, follow-ups, and recordings must be updated without errors. Familiarity with ServiceNow Ecosystem (Preferred) Bonus if they understand basic tech platforms or terms used in HackNow. Quick Learner & Tech-Savvy Able to adapt quickly to tools like Google Sheets, OneDrive, WhatsApp Broadcast, Zoom, etc. Calm Under Pressure Able to handle multiple follow-ups or student queries without stress. Female Candidates Preferred (optional, if aiming for team balance) Immediate Joiners Only Availability to start within 2–3 days of selection. Laptop & Stable Internet is a Must Basic technical setup for a smooth remote working experience. Willing to Work on Weekends if Needed (Mostly light support, not full shifts) About Company: I'm Tausif Sayyed, Co-Founder of HackNow, a platform dedicated to empowering professionals in the ServiceNow ecosystem through expert-led training, certification assistance, and career development services. With over 9 years of experience in the ServiceNow domain, I specialize in ITSM, ITOM, ITAM, CSM, Service Portal, and complex platform integrations. At HackNow, I lead strategy and innovation designing programs that bridge skill gaps and help professionals grow from beginner to expert. I also oversee content development, mentorship tracks, and our signature real-time scenario-based learning approach. I'm passionate about building a supportive tech community. Through HackNow, I regularly collaborate with ServiceNow MVPs, YouTubers, and hiring partners to deliver masterclasses, career mentorship, and market-relevant training solutions.