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Vetic
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Training Manager

Training Manager

Vetic

2 - 5 years

6 - 9 Lacs

gurugram

Posted:6 hours ago| Platform:

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Skills Required

soft skills behavioural skills customer service training process training behavioural training personality development soft skills training communication training corporate training training management sales training

Work Mode

Work from Office

Job Type

Full Time

Job Description

Conduct onboarding and refresher training for customer service teams.

Develop training modules on communication, process knowledge, and complaint resolution.

Evaluate trainees performance and share feedback with managers.

Ensure consistent quality and service standards across the team.

Identify training gaps and implement improvement plans.

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Training Manager