Posted:None|
Platform:
Work from Office
Full Time
Training Manager Job Description:
The area of responsibility for this role is wide-ranging and thus requires thorough knowledge of various company and industry practices. The ideal candidate must be competent and able to plan many different training activities. He/She must be an excellent leader who can discover the most efficient ways to partner with the Operations Department to meet its goals and objectives.
8 10 years of overall experience preferably from the ITES/BPO industry with minimum 4 5 years of people management skills and responsible for leading teams
Track record in designing and executing successful training programs
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
Excellent communication and leadership skills
Ability to plan, multi-task and manage time effectively
Strong writing and record keeping ability for reports and training manuals
Comfortable using tools (Zoom, Google Suite, LMS admin, etc.)
Flexible with working in shifts considering the business requirements
IntouchCX
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