125 Training Manager Jobs

Role Overview: The Training Manager will be responsible for driving the learning strategy across customer service to ensure high performance and consistent service delivery. The primary objective of this role is to improve customer interaction quality across all channels. The manager will oversee New Hire Training (NHT), certifications, and tenured agent upskilling, while maintaining robust governance on SOPs, templates, and training content. This role will also partner on customer service projects & initiatives. Key Responsibilities: Training Operations Oversee New Hire Training (NHT), certifications, and tenured agent upskilling across vendor sites. Maintain training throughput 90%, ensuri...

Job Description Deputy Manager Training Location Hyderabad Raheja Mindspace Experience 10+ Years of experience (can prefer candidates with 5 year of core training team handling) Job Responsibilities: Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. Managing training team of Hyderabad Coordinate training schedule, set up, creation of training materials and follow-up. Training new employees in areas including sales training, product knowledge, customer communications and internal systems. Responsible for providing the product knowledge on Health Insurance to all new joiners. Delivering product training (including selling sk...

Work Level : Individual Core : Time Management Leadership : Sustainable & Corporate Social Responsibility Role : Training Manager Industry Type : Banking Function : Banking Operations Key Skills : Training,Training Manager,Training Team Education : Graduate Note: This is a requirement for one of the Workassist Hiring Partner. Roles & Responsibilities: Building People Manager Capabilities 100% completion of Road map trainings of NDS 100% completion of mandatory learnings of NDS Meeting / Exceeding L1, L2, L3 Targets of different programs delivered Facilitate the Induction Program and other learning programs Design and deliver custom solutions in Functional / Sales / Professional / Leadership ...

We are looking for a Manager Training who can bring innovative thinking to the table, leading our team towards achieving training KPI targets effectively. ** Key Requirements: * * - Proficient in Excel and PowerPoint for creating reports and delivering presentations. - Demonstrated expertise in leading projects for Root Cause Analysis (RCA) and Target meetings. - Extensive experience in efficiently handling new transitions and business processes. - Familiarity with the Kirkpatrick model, Training Needs Identification (TNI), and Training Needs Analysis (TNA) management.

LI training exp. is must. To advance culture of need based propositions within LBS & teams Ensure skill & will based training. Training & on boarding of new staff Implementing & rolling out the Training Workshops/ Initiatives for defined region. Required Candidate profile AGE - Max 38 minimum 2years training exp in Life Insurance (Agency / Banca / Direct / Defence ) call / whatsapp cv - 7008628064 for more job details

Greetings, We are Hiring for Multiple Vacancies at Shree Mutual Fund 1. Designation - Relationship Manager (RM)- Direct Sales Responsibilities > Generate leads and meet client regarding Life Insurance / Health Insurance and Wealth Management products Salary upto -15 Lac Per Annum based on last CTC 2. Designation - Associate Manager (AM)- Telecaller Responsibilities > Make outbound calls and sale Insurance - Life, Health and SIP > Complete calling profile - Fresher and if Experienced in any sales team Salary upto - 4 Lac Per Annum based on last CTC All the vacancies work Location is Chennai (Guindy) Office Timing - 9:30-6:30 Working day - 5 Days (Monday - Friday) Preferred candidate profile >...

Role & Responsibilities: 1. Manages learning and development delivery services within approved budget 2. Implements all learning and development courses as scheduled 3. Supervises employees reporting to her/him to ensure they meet performance standards 4. Creates individual development plans for each employee reporting to him/her 5. Serves as an active member of the Learning and development Departments management team 6. Assists the Learning and development head in developing annual budgets and plans 7. Creates new courses and evaluate existing ones on LMS as a part of the Content Development 8. Recommends necessary revisions to existing learning and development courses and possible areas re...

This role includes Mentoring, Goal setting and Training, this role have various aspects. Majorly supporting the business on field for their Development.Ideally this role is a combination of Sales and Training, they will be part of indirect target.

This role includes Mentoring, Goal setting and Training, this role have various aspects. Majorly supporting the business on field for their Development.Ideally this role is a combination of Sales and Training, they will be part of indirect target.

This role includes Mentoring, Goal setting and Training, this role have various aspects. Majorly supporting the business on field for their Development.Ideally this role is a combination of Sales and Training, they will be part of indirect target.

This role includes Mentoring, Goal setting and Training, this role have various aspects. Majorly supporting the business on field for their Development.Ideally this role is a combination of Sales and Training, they will be part of indirect target.

This role includes Mentoring, Goal setting and Training, this role have various aspects. Majorly supporting the business on field for their Development.Ideally this role is a combination of Sales and Training, they will be part of indirect target.

This role includes Mentoring, Goal setting and Training, this role have various aspects. Majorly supporting the business on field for their Development.Ideally this role is a combination of Sales and Training, they will be part of indirect target.

Conduct sales & product training. Develop & deliver training programs. Ensure IRDAI compliance. Support advisor onboarding & activation. Use digital tools for learning.

Job Title: Manager Quality & Client Experience About the Role: Were seeking a seasoned Manager-Quality & Client Experience to anchor the Communication Center of Excellence. This role blends rigor and leadership – perform & drive call quality audits, lead a of team of auditors, and turn insights into actions that directly shape client experience. If you have a passion for quality, structured approach to feedback, proven ability to manage teams, this role is for you! Location: Sitapura, Jaipur (Onsite) Work Type: Full-time | Flexibility to opt your shifts Joining: Immediate Key Responsibilities: -Drive high quality audits for external client calls to assess communication quality, professionali...

Training Roadmap execution for partner branches and Sales teams Activity Mgt - Training, Joint Field and Sales Work for Sales Managers and Channel partners Persistency and Product mix management at 80% Self Development MIS and reporting on trainings and activities undertaken and outcome thereof Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes Required Candidate profile Essential Desired Qualification : Post Graduate/Professional qualification or MBA Experience : 10+ years experience ,Sales Management, Recruitment & Training Technical / F...

Training Roadmap execution for partner branches and Sales teams Activity Mgt - Training, Joint Field and Sales Work for Sales Managers and Channel partners Persistency and Product mix management at 80% Self Development MIS and reporting on trainings and activities undertaken and outcome thereof Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes Required Candidate profile Essential Desired Qualification : Post Graduate/Professional qualification or MBA Experience : 10+ years experience ,Sales Management, Recruitment & Training Technical / F...

Training Roadmap execution for partner branches and Sales teams Activity Mgt - Training, Joint Field and Sales Work for Sales Managers and Channel partners Persistency and Product mix management at 80% Self Development MIS and reporting on trainings and activities undertaken and outcome thereof Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes Required Candidate profile Essential Desired Qualification : Post Graduate/Professional qualification or MBA Experience : 10+ years experience ,Sales Management, Recruitment & Training Technical / F...

Training Roadmap execution for partner branches and Sales teams Activity Mgt - Training, Joint Field and Sales Work for Sales Managers and Channel partners Persistency and Product mix management at 80% Self Development MIS and reporting on trainings and activities undertaken and outcome thereof Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes Required Candidate profile Essential Desired Qualification : Post Graduate/Professional qualification or MBA Experience : 10+ years experience ,Sales Management, Recruitment & Training Technical / F...

Training Roadmap execution for partner branches and Sales teams Activity Mgt - Training, Joint Field and Sales Work for Sales Managers and Channel partners Persistency and Product mix management at 80% Self Development MIS and reporting on trainings and activities undertaken and outcome thereof Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes Required Candidate profile Essential Desired Qualification : Post Graduate/Professional qualification or MBA Experience : 10+ years experience ,Sales Management, Recruitment & Training Technical / F...

Training Roadmap execution for partner branches and Sales teams Activity Mgt - Training, Joint Field and Sales Work for Sales Managers and Channel partners Persistency and Product mix management at 80% Self Development MIS and reporting on trainings and activities undertaken and outcome thereof Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes Required Candidate profile Essential Desired Qualification : Post Graduate/Professional qualification or MBA Experience : 10+ years experience ,Sales Management, Recruitment & Training Technical / F...

Training Roadmap execution for partner branches and Sales teams Activity Mgt - Training, Joint Field and Sales Work for Sales Managers and Channel partners Persistency and Product mix management at 80% Self Development MIS and reporting on trainings and activities undertaken and outcome thereof Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes Required Candidate profile Essential Desired Qualification : Post Graduate/Professional qualification or MBA Experience : 10+ years experience ,Sales Management, Recruitment & Training Technical / F...

Training Roadmap execution for partner branches and Sales teams Activity Mgt - Training, Joint Field and Sales Work for Sales Managers and Channel partners Persistency and Product mix management at 80% Self Development MIS and reporting on trainings and activities undertaken and outcome thereof Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes Required Candidate profile Essential Desired Qualification : Post Graduate/Professional qualification or MBA Experience : 10+ years experience ,Sales Management, Recruitment & Training Technical / F...

Training Roadmap execution for partner branches and Sales teams Activity Mgt - Training, Joint Field and Sales Work for Sales Managers and Channel partners Persistency and Product mix management at 80% Self Development MIS and reporting on trainings and activities undertaken and outcome thereof Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes Required Candidate profile Essential Desired Qualification : Post Graduate/Professional qualification or MBA Experience : 10+ years experience ,Sales Management, Recruitment & Training Technical / F...

Hello Folks, Are you the one we are looking for? Inviting applications for the role of TRAINING MANAGER .We are looking for TRAINING MANAGER FOR ONE OF OUR CLIENT INTO CUSTOMER SERVICE. Graduates with relevant experience in any BPO with a sound knowledge of end to end domain. JOB LOCATION - GURGAON **PLEASE APPLY ONLY IF YOU HOLD MIN. 2 YEARS EXPERIENCE AS A TRAINING MANAGER IN ANY BPO MOREOVER SHOULD BE FLUENT IN ENGLISH N HINDI BOTH THE LANGUAGES ** "Immediate Joiners"" Responsibilities: •Training Program Development and Delivery Employee & Team Development Operational Support (OJT , TNA , TNI , TTT , Throughput , Training Dashboard , Team handling , Client management etc ) Leadership and ...