48 Training Manager Jobs

We are looking for a Training Manager, please find below job description - Key Responsibilities & Accountabilities Training Need Identification & Analysis: Training Need Identification with all stakeholders across levels to define the training programs to be delivered across the year Determine training needs to meet business, individual and organizations goals and objectives. Identify and assess the training needs of the organization through job analysis, competency mapping, career paths and consultation with managers (HR & Stakeholders) Create Training Calendar for the year for all roles and responsibilities, functions and departments Schedule Monthly and Yearly calendar prior to new financial year and execute as per schedule Ensure 100% of employees are trained across the year Ensure planning and execution of Training days Assist in creating L&D Budget and execution as per the schedule Designing & Content Development: Collaborate with stakeholders to identify learning needs for respective business functions on monthly basis Create a learning framework and calendar for learning (monthly & yearly) Design & develop learning modules for training needs which include both digital & classroom training Defining the input & outcome metrics and ensure design and delivery through process, programs & delivery to achieve the same effectively Seek nominations. Align participants, trainers, training rooms, meals and other logistics and training inventories to ensure smooth execution for each program. Design & Deliver(Training) effective interventions across cohorts and branches within the organization aligned to the business objectives, competition landscape and building role specific capabilities Develop content (training ppts, training collaterals, quizzes, assessments any other content required from time to time Socializing the program (involving stakeholders) develop catalogue, teasers, launch mailers, self enrolment options for participants to attend the instructor led sessions, as and when required. Establish partnerships with suitable external Learning partners for co-creating and delivering learning solutions Learning partner identification and management identify minimum of 3 partners with proposals for each project Designing and execution of Training SOPs Design and execute proposals for seeking approvals from senior management Design and Develop L&D performance presentations to create visibility to Stakeholders Develop training manuals that target tangible results. Prepare quick reference guides and workbooks for employees. Work with management to develop training plan and budget. Developed online training documents for e-learning Designing & Delivery of various L&D projects Delivery: Plan for the various programs with business concurrence and support every month Delivering training programs across levels, Pan India (in person - at branches and virtually) every month (minimum 15 training days in a month, 1 day is 8 hours) Develop individualized and group training programs that address specific business needs. Plan and organize development programmes, such as seminars, conferences, and workshops. This includes booking event locations, creating seminar topics and finding relevant learning partners and speakers. Delivering all mandatory, Induction, functional and customized programs across India Ensuring Training Days (Mandays) are >4 days(1 day =8 hours) per employee in a year Ensuring 100% training coverage of identified cohort (No. of emps completing training) for all employees New Joinee Induction programs: Designing & Delivering the new joinee induction programs and process & measure the new joiner assimilation scores (classroom and elearning) Ensuring completion of Mandatory/Compliance/Regulatory/ Other Learning interventions (classroom and elearning) assigned to employees at regular intervals Co-facilitation and execution through delivery and coordination of various programs aligned for Capability building(Functional, Skills, Behavioral, Competency Development, Productivity & Performance improvement) of onroll and offroll employees, Talent & High Potential Development, Managers & Leadership Development interventions, Cultural building & value cascade programs, and any other interventions aligned in future for all employees employee across organization. Ensuring learning content quality & communication Coordinating with learning partners(vendors) for creation and delivery of training programs as and when necessary Focus on delivering programs related to OD & culture building interventions Manage and maintained e-learning programs. Driving elearning courses across levels Implement effective and purposeful training methods. Manage the technologies and technical personnel required to develop, manage and deliver training. Effectively deliver as per the training budget. Control training expenditures within assigned budgets. Develop training calendar and materials for classroom training. Perform quality assurance reviews of training documentations. Evaluation & Effectiveness: Measure the impact through the feedback model Ensure Learner Feedback score is >95% Measure the learning effectiveness using key inputs like feedback, assessments etc. Evaluate organizational performance to ensure that training is meeting business needs and improving performance. Review and recommended improvements to existing training programs. Assess employees skills, performance and productivity to identify areas of improvement. Create Pre and Post training analysis for all programs and share monthly reports with team on outcomes Effectively communicate with team members, trainers and management outcomes of training Keep abreast of training trends, developments and best practices. Required Qualification : Bachelors degree in human resources or a related field (essential) A minimum of 2 years experience in training and development management (essential) Excellent written, verbal and interpersonal communication skills(essential) Highly computer literate with proficiency in MS Office(PPT and Excel- vlookup, pivot etc) & related business and communication tools.(essential) Experience in creating L&D MIS (essential) Superb track record in developing(content creation) & executing/delivering successful trainings(essential) Strong knowledge of L&D best practices & familiar with traditional and modern training processes. Certified professional in Training & Development. Certified in Training Inventories & Psychometric instruments If the opportunity interests you, please share your updated resume on dimple.ikya@avanse.com

LI training exp. is must. To advance culture of need based propositions within LBS & teams Ensure skill & will based training. Training & on boarding of new staff Implementing & rolling out the Training Workshops/ Initiatives for defined region.

Responsible for managing the training function End to End for multiple LOBs Sites Locations•Assess Trainers’ facilitation skills during classroom training sessions Supervise training team through regular team reviews on performance call @9716551077 Required Candidate profile Support trainers during Nesting phase•Training Performance Management Training Reporting and Analysis share cv at mamta@emsol.co.in

LI training exp. is must. To advance culture of need based propositions within LBS & teams Ensure skill & will based training. Training & on boarding of new staff Implementing & rolling out the Training Workshops/ Initiatives for defined region.

Need MIn 7+yrs exp in Process Training & Min 1+yr exp as a Manager Training from Technical Support Voice Chat Process BPO. Handled a team of Training Team Leads and Trainers Fluent English US Shifts Call 8447780697 send CV monu@creativeindians.com

Candidate should be currently working as a Manager OR Deputy Manager on papers in a Fintech process, preferably in a BPO. Work Location - Bangalore Shift - Rotational shifts Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

Premium 2-Wheeler Sales Trainer (Senior Role) Locations : Bangalore/Chennai, Pune, Kolkata Experience : 8+ years Summary : Hiring a Sales Trainer for premium 2-wheeler brands with at least 8 years of experience , ideally in bike training and sales . The ideal candidate is a passionate biker , fluent in English and local language , and experienced with brands like KTM, Royal Enfield, Triumph, BMW , etc. The role requires travel , hands-on training, and the ability to connect with both sales teams and customers . Must be age 35 or below . Roles and Responsibities:- Sales Trainer having at least 8 years in experience as a Trainer (majorly in 2-Wheeler). He should be Passionate about Bike or pro Biker (premium bikes). Apart from English, He should be aware of local languages as per location. He should be ready for travelling. Age criteria max. 35 yrs

Roles and Responsibilities: Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers. Develop individualized and group training programs that address specific business needs. Develop training manuals that target tangible results. Implement effective and purposeful training methods. Effectively manage the training budget. Evaluate organizational performance to ensure that training is meeting business needs and improving performance. Assess employees skills, performance and productivity to identify areas of improvement. Drive brand values and philosophy through all training and development activities. Effectively communicate with team members, trainers and management. Create a curriculum to facilitate strategic training based on the organizations goals. Select and manage resources, including working with both internal employees and training vendors to develop and deliver training. Manage the technologies and technical personnel required to develop, manage and deliver training. Keep abreast of training trends, developments and best practices. Planning, executing business strategy for learning and development. Implementing effect method to educate, enhance performance and evaluate appraisal structure.

Leading BPO in Kolkata Hiring for Process Training Manager International Travel Voice Process International Voice Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 16LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

Dear Associates Urgent openings in Top MNC Life Insurance Company To apply call Jyothi on 8919943550 or Email CV to aspirebfsi1@gmail.com Graduate with LI exp of 6 years- Sales/ experience in training in any Insurance or banking sector

Role & Responsibilities: 1. Manages learning and development delivery services within approved budget 2. Implements all learning and development courses as scheduled 3. Supervises employees reporting to her/him to ensure they meet performance standards 4. Creates individual development plans for each employee reporting to him/her 5. Serves as an active member of the Learning and development Departments management team 6. Assists the Learning and development head in developing annual budgets and plans 7. Creates new courses and evaluate existing ones on LMS as a part of the Content Development 8. Recommends necessary revisions to existing learning and development courses and possible areas requiring learning and development courses Qualification and skills: 1. Demonstrated 6+ years of experience in BFSI industry, including knowledge of mortgage products. 2. A Master’s degree in any stream 3. Readiness to travel as required within the region. Requirements & Skills: 1. Demonstrates high energy and meticulous attention to detail, consistently meeting deadlines promptly 2. Learning and development managers work closely with human resources staff, management and executive leadership to implement adult learning and learning and development at all levels within the organization. 3. Since they mostly operate out of human resource departments, learning and development managers must have a basic understanding of human resources strategy, principles and functions. 4. Industry knowledge consists of understanding adult learning theory and techniques, employee development trends, technology-based learning and development methods and best practices 5. Leadership skills they exhibit in doing so is a requirement in implementing in-house learning and development for other supervisors and managers. 6. Verbal communication skills are at the foundation of functional expertise for learning and development managers. The ability to facilitate focus group discussions, conduct classroom learning sessions, seminars and workshops are skills any learning and development manager should have. Public speaking capabilities — sometimes referred to as platform skills — are an essential component of a learning and development manager’s skills.

We are seeking a dynamic and experienced Training Manager to lead the development and execution of training programs at our esteemed hotel. The Training Manager will be responsible for identifying training needs, designing comprehensive training plans, and ensuring the continuous professional development of our team members to maintain the highest standards of guest service. Key Responsibilities: Assess training requirements across all departments, including front office, housekeeping, F&B, and administration. Develop and deliver tailored training programs to enhance skills, knowledge, and service standards. Coordinate and execute onboarding programs for new hires, ensuring seamless integration into the hotel culture. Monitor and evaluate training effectiveness through performance metrics, feedback, and assessments. Maintain detailed records of training activities, schedules, and staff development progress. Collaborate with department heads to align training goals with operational objectives. Stay updated with industry trends and best practices to ensure innovative training methodologies. Qualifications: Bachelors degree in hospitality management, HR, or a related field. Proven experience in training and development, preferably in the hospitality sector. Excellent communication, presentation, and organizational skills. Proficiency in using training software and e-learning tools. Strong interpersonal skills with the ability to motivate and inspire staff. This role is pivotal in upholding our hotels commitment to exceptional guest experiences by fostering a culture of learning and excellence. Join us and contribute to shaping a team dedicated to delivering unparalleled hospitality!

Dear Candidate, Greetings from Axis Bank!!! We have urgent openings for Training Manager role on rolls with Axis Bank. Job Location - Navi Mumbai (Ghansoli) & Ahmedabad (Thaltej) Notice Period - 1 month or Immediate joiners are preferred. Job Details :- About Axis Virtual Centre: The Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience About the Role: The Training Manager is primarily responsible for creation and execution of the overall Training strategies across all functions at their respective centers. The TM will also lead the department in recruiting, orientation and training of new trainers in order to ensure a high standard in the execution of duties. They will also act as mentor to key departmental personnel, assisting in the performance of duties upon request, ensuring the constant improvement of their skills, and essentially readying these personnel for the next level in lateral or vertical movements Key Responsibilities: Implement the Training solutions designed for product, process, soft skills and behavioral training at the center. Manage a team of Trainers to facilitate functional and behavorial training programs as per the prescribed delivery plan, with high delivery standards and ensure Employee Training Coverage as per defined levels. Design training modules and ensure implementation of Training Plans and various learning methods for the designated center (e.g. coaching, job-shadowing, online training). Identify training needs across all lines of business and align with the overall strategy of the Department. Conduct Training Need Analysis for the bottom Quartile agents and coach BQ team members to help and improve their performance Engage stakeholders through calendarized meetings and other forums to discuss training needs and arrive at action plans to improve knowledge levels , customer engagement skills to improve overall productivity, quality scores and customer experience ratings Support the Curriculum team in Content Creation. Design e-learning courses, workshops and instructor led trainings. Manage training initiatives through partner organizations as well as outsourced training partners. Measure and Calibrate training impact for select L and D intervention. Assess the success of development plans and help employees make the most of learning opportunities Monitor the teams productivity and adherence to laid down standard operating procedures with emphasis on quality and on-time delivery. Evaluate team’s effectiveness and take corrective actions. Prepare Training reports by collecting, analyzing and summarizing information and trends implementing corrective and preventive actions. Ensure availability of the required reports to each stakeholder Conducting regular assessments of personnel and create plans to improve functional and domain knowledge across roles Create employee engagement strategy that enables higher performance and to manage and control attrition through effective employee engagement activities Ensure the required support is available to the frontline resources in the absence of their managers or otherwise. Manage and participate in projects involving communication initiatives, system or product enhancements, root cause analysis, and workflow redesign Qualifications: Optimal qualification for success on the job is: Graduation from a recognized institute 7-10 years of relevant work experience. Banking Industry exposure desirable. Should have managed L and D initiatives for at least 3-4 years with good training delivery skills. Awareness of Product, Process training in the Financial Services Industry highly preferred Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge Retail Banking domain knowledge Understanding of Financial products, the environment, markets etc. Understanding of Outbound call center operations / virtual relationship management Familiarity with e-learning platforms and practices Skills MS Office skills Excellent communication skills – verbal and written communication Interpersonal skills Training Delivery Skills Planning, decision making and prioritization skills Abilities Ability to work under pressure and/or in unstructured environment Dealing with complexity / Ambiguity Interested candidates can share their resume on suprita.pawar@axisbank.com. Regards, Suprita Pawar Axis Bank HR Team

Leading BPO in Kolkata Hiring for Process Training Manager International Travel Voice Process International Voice Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 17LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

Assistant Manager / Deputy Manager - Training Location: Kolkata Cluster Number of Positions: 1 Salary: Up to 10 LPA Industry: Pharma Retail Years of Experience : 5+ Years Job Summary: We are looking for a Training Manager (AM/DM level) to lead the technical and operational training for store pharmacists. This role requires a deep understanding of pharmaceutical products, retail pharmacy operations, and training methodologies. The selected candidate will be responsible for conducting training programs, evaluating pharmacist competencies, and ensuring compliance with industry regulations . Key Responsibilities: Training & Development: Conduct technical training sessions on pharmaceutical products, regulatory compliance, and store operations. Provide hands-on training on product handling, storage, dispensing, and customer interaction. Develop and execute customized training programs based on pharmacists' needs. Organize new hire induction programs and refresher courses for pharmacy employees. Conduct on-the-job training through regular store visits and performance analysis. Assessment & Compliance: Evaluate the effectiveness of training sessions through pharmacist feedback and performance metrics. Ensure that all pharmacists comply with pharmaceutical regulations and company guidelines. Monitor training gaps and implement strategies for improvement. Business Support & Collaboration: Conduct business-building workshops to enhance store sales and customer engagement. Work closely with internal stakeholders to ensure training programs align with business goals . Serve as a subject matter expert on pharmaceutical products, procedures, and regulations. Key Requirements: Minimum Qualification: D.Pharm / B.Pharm or equivalent. Preferred Experience: Prior experience in pharma retail or a related industry. Strong knowledge of pharmaceutical products, compliance, and industry regulations . Experience in training and development within the healthcare or retail sector. Ability to conduct effective training sessions and engage with store employees. Excellent communication and presentation skills . Willingness to travel for store visits within the Kolkata Cluster.

Branch Training Manager CTC : 15 LACKS Age Bracket Maximum 40 Minimum 5 Years Experience in Life Insurance Company Good Communication skill Domain Experience is mandatory. Required Candidate profile Contact Details - Arun Singh HR Manager Contanct No. 9004792929 Email - arun@willpowertconsultants.com

Dear Candidate, Greetings from SBFC Ltd !!! We have opening for the role Regional Training Manager Location - Mumbai (Thane ) Role & responsibilities Identify areas of training gaps for all roles in the defined area provide feedback to the Lead COE with regards to designing training modules as per the needs & gaps identified for all roles. Provides support in designing the content and the mode of delivery of the training module. Support in conducting competency mapping exercise in the given area/region to assess the gaps and identify the training needs accordingly Framing training objectives based on training needs after assessment of gap b/w skills already available and desired. Discuss and develop the annual training calendar in consultation with Lead COE and & Functional Heads, for the area allocated and communicate it to all concerned Ensure the Training calendar communication within time frame to the stakeholders in order to avoid absenteeism Perform a robust training needs analysis exercise in due consultation with the various stakeholders and document the same for year on year analysis Ensure implementation as per the defined timelines Managing the development of training curriculum; formulating and reviewing training outlines, and determining appropriate instructional methodologies and formats based on business requirements. Manage and drive learning & development initiative at zone, branch level Responsible to plan, organize & impart formal Training, to develop the functional & behavioral skills across the organization Organizing the training infrastructure to conduct suitable trainings as per plan Preferred candidate profile The candidate should be from NBFC only Should have experience into product training and sales training Interested candidates please share the updated resume at Karishma.singh@sbfc.com Thanks & Regards, Karishma Singh

Conduct regular needs assessments to identify training requirements. Deliver or oversee the delivery of training programs.Provide ongoing coaching and mentoring to customer care call@9716551077, share cv @mamta@emsol.co.in Required Candidate profile Ensure that customer care staff are adequately trained on Australian regulatory requirements, including NCCP and BFSA.Develop and maintain comprehensive training curricula for mortgage underwriting

Leading BPO in Kolkata Hiring for Process Training Manager International Voice Process International Travel Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 16LPA Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

We have opening for leading BPO Traning Manager Role and Key Responsibilities: Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Share resume on gour.shikha@black-turtle.co

Total 8 yrs exp out of this 1 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO HYD ONLY -APPLY IF CAN RELOCATE- NO POSITION IN BLR Perks and benefits Fix Salary + lucrative Incentives

Hello Jobseekers We are hiring for Process Trainers for a leading domestic e-commerce voice process in Bangalore. Location: Bangalore Salary: Up to 5 LPA (hike on last drawn) Work Mode: Work from Office Working Days: 6 days per week (rotational shifts) Job Description: We are looking for experienced Process Trainers to lead and deliver effective training programs that enhance employee skills and ensure consistent performance in a fast-paced e-commerce voice process. Roles and Responsibilities: - Conduct New Hire Training (NHT) and deliver comprehensive process knowledge sessions - Design and develop training content, materials, and assessments - Provide floor support and coaching to agents post-training - Collaborate with the quality team for TNI (Training Need Identification) and TNA (Training Need Analysis) - Monitor and assess training effectiveness through evaluations and feedback - Ensure the achievement of training KPIs, including throughput, quality, and productivity - Maintain detailed training records and reports Eligibility Criteria: - Minimum 3 years of overall experience in the BPO industry - At least 1 year of on-paper experience as a Process Trainer in a voice process - Graduation in any stream is mandatory - Excellent communication and presentation skills - Strong analytical and coaching abilities - Immediate joiners or candidates with a maximum 15-day notice period preferred How to Apply: Interested candidates can share their resume via WhatsApp at 9696714723 (Homa). For ongoing job updates, join our WhatsApp hiring channel: https://lnkd.in/ewAPNNk9 #ProcessTrainer #BangaloreJobs #EcommerceJobs #BPOJobs #VoiceProcess #TrainingRoles #CareerGrowth #ApplyNow #HiringNow #TrainerJobs #ProfessionalGrowth

Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp Annual Training Budget & plans NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Required Candidate profile WFO Kolkata only not in Delhi/NCR or Pune APPLY IF CAN RELOCATE in Kolkata AM/DM cannot apply Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Job Summary: We are seeking a dynamic and experienced Accounting Software Trainer to join our team. The ideal candidate will possess a strong proficiency in training teams on a range of accounting tools, including QuickBooks, Zoho, Sage, and NetSuite, or at least three of these accounting software platforms. The role requires a candidate with a minimum of 3+ years of hands-on experience with these tools, along with a proven track record of training experience over the past 2 years . Key Responsibilities: Training Delivery: Lead and deliver engaging, comprehensive training sessions to employees on QuickBooks, Zoho, Sage, NetSuite, or other relevant accounting software tools. Curriculum Development: Design and develop training materials, including user manuals, presentations, and exercises tailored to the needs of the team and various software systems. Performance Evaluation: Assess the effectiveness of training programs through feedback, quizzes, and direct observation of trainees' performance. Ongoing Support: Provide post-training support to team members, answering questions, troubleshooting issues, and offering additional resources to ensure smooth software adoption. Customization & Troubleshooting: Work with the team to address specific needs and challenges related to accounting software and offer solutions that align with business goals. Training Updates: Stay updated with new features and updates to accounting software tools and ensure training content is relevant and up-to-date. Requirements: Strong Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in a clear and engaging manner. Soft Skills: Ability to build rapport with trainees, demonstrate patience, and adapt to different learning styles. Technical Proficiency: Deep understanding of accounting principles and accounting software functionality. Certification (Preferred but Not Required): Relevant certifications in QuickBooks, Zoho, Sage, NetSuite, or any other accounting software. Experience: A minimum of 3+ years of hands-on experience with accounting software such as QuickBooks, Zoho, Sage, and NetSuite. At least 2 years of experience in training others on these platforms. Preferred Qualifications: Previous experience in a corporate or large team training environment. Ability to customize training sessions according to the needs of different departments. Knowledge of additional accounting tools and systems is a plus.

We are seeking a dynamic and experienced Training Manager to lead the development and execution of training programs at our esteemed hotel. The Training Manager will be responsible for identifying training needs, designing comprehensive training plans, and ensuring the continuous professional development of our team members to maintain the highest standards of guest service. Key Responsibilities: Assess training requirements across all departments, including front office, housekeeping, F&B, and administration. Develop and deliver tailored training programs to enhance skills, knowledge, and service standards. Coordinate and execute onboarding programs for new hires, ensuring seamless integration into the hotel culture. Monitor and evaluate training effectiveness through performance metrics, feedback, and assessments. Maintain detailed records of training activities, schedules, and staff development progress. Collaborate with department heads to align training goals with operational objectives. Stay updated with industry trends and best practices to ensure innovative training methodologies. Qualifications: Bachelors degree in hospitality management, HR, or a related field. Proven experience in training and development, preferably in the hospitality sector. Excellent communication, presentation, and organizational skills. Proficiency in using training software and e-learning tools. Strong interpersonal skills with the ability to motivate and inspire staff. This role is pivotal in upholding our hotels commitment to exceptional guest experiences by fostering a culture of learning and excellence. Join us and contribute to shaping a team dedicated to delivering unparalleled hospitality!