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5.0 - 9.0 years

11 - 13 Lacs

Gurugram

Work from Office

Job Responsibilities: Understand the business operations and analyze the gaps and strengths Develop training modules and assessment exercises for business requirements and processes, including App based content predominantly for Operations team Organize and conduct Training Need Analysis with the Functional Leader. Involve in regular audits Design and create Learning Solutions based on the training requirements keeping in mind the learner profile and business outcomes. Collaborate with Functional SMEs to develop Learning Solutions. Maintain track of various Learning Projects and lead them to closure. Conduct workshops both in functional and soft skills domain. Deliver Training Programs basis the program design. Manage Stakeholders and their suggestions/objections. Validate COE records on LMS. Analyze learner wise, program wise engagement scores and rectify the identified gaps. Adhere to the allocated budget and an ability to find solutions in order to implement the required training. Have a strong lens on customer experience and engage in customer communication and manage situations and escalations Own the CX metrics at a market level - and develop content and programs to better them Conduct rigorous internal audit for the current vs benchmark standards and prepare comprehensive reports and data for actions Profile Should have an experience as in a Supervisory/ Managerial position - in Operations / Training - Front office, F&B, HK, Training, Restaurant operations - any such hotel/ QSR operations for at least 5 years Should have led a customer facing role and be aware of NPS and Customer retention metrics Should have conducted training as a full fledged portfolio or of a reporting team, on business processes and metrics Should have a thorough understanding of quality metrics and have participated in internal auditing the operations Should have a strong track record of evaluating and implementing effective and efficient processes to proactively improve business efficiency and staff performance. Good communication - both verbal and written to be resident facing Data preparation and understanding - Basic data reporting and analysis using Google sheets and MS Excel Immediate Joiners preferred

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8.0 - 12.0 years

22 - 25 Lacs

Hyderabad

Work from Office

Career Category Quality Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Position Summary: The AIN Specialist QA plays a critical role in supporting product disposition related tasks across the Amgen Quality Operations Network. The Specialist QA will leverage industry, technical, and quality systems knowledge to provide support of product expiry management processes, product complaints processes, disposition manager training, and fulfillment of disposition related data requests across the network. The position will be responsible for tasks including the key responsibilities documented below and other disposition related job functions. This candidate will primarily work during regular working hours (9 am 6 PM local time) to enable the business in delivering Amgen s mission to serve patients and may lead a shift-based team that provides coverage in support of the Amgen network across multiple time zones. The candidate may need to work outside of his/her routine workday to support business needs and will be responsible for determining the same for their staff. The individual will be required to work from our office located in Hyderabad India (Amgen India-AIN). The candidate will also lead the remote support from AIN to Amgen sites across multiple time zones globally. Key Responsibilities DSI/DS/DP material shelf-life extension - Executing the GMP process to extend expiration dates for clinical and commercial products produced at Amgen. - Updating batch product expiration dates in the Amgen SAP inventory management system. - Evaluating (approve or reject) expiry-SAF forms (expiry stability assessment forms). Disposition Support of Partner Requests - Support requests made by Amgen partners for data and information related to their partnered product batches manufactured at Amgen sites. - Data recovery from systems including, but not limited to, manufacturing execution system electronic batch records, the quality control laboratory information system, the regulatory information management system, and the Amgen enterprise resource management system (SAP). - Uploading and communication of collected data to Amgen partners. COA Generation, special requests after disposition - Generation and provision of Certificate of Analysis (CofA) records for Amgen drug substance, drug product, or final drug product batches. - Uploading and communication of collected documentation to requestor (i. e. Amgen partners, regulatory compliance to support RTQs, process development). Disposition Manager Training - Execution and delivery of quality systems training to new disposition managers across the Amgen network via virtual meetings. - Training subject matter to include use of quality systems applied to execute the disposition process (i. e. ERP/SAP, MES/EBR, ARRS, LIMS, TW, CDOCS, DQMS, Kneat, etc. ) - Maintenance and revision of training document materials in the controlled documents management system (CDOCs). Product Complaints - Execution of the drug substance, drug product, and final drug product complaint full batch record review process. - Assessing electronic batch record (EBRs) documentation in the manufacturing execution system (MES) to identify any potential issues relevant to the complaint. - Recording the results of the complaints batch record assessment in the Bioconnect quality system. Preferred Qualifications - Experience in project management and related systems - Proficiency in technical writing and data visualization tools; experience with Smartsheet, Tableau, or equivalent platforms preferred. - Excellent verbal and written communication skills - Proven ability to lead and collaborate within cross-functional teams in a dynamic, fast-paced setting. - Experience in manufacturing environments Core Competencies - Experience working in a regulated environment with knowledge of Good Manufacturing Practice (GMP) and Good Documentation Practice (GDP) requirements. - Experience working with Quality Systems that may include enterprise resource planning (ERP/SAP), regulatory information management (RIM), controlled document management (CDOCS), change control (QMTS), deviation (DQMS), and quality control laboratory information management systems (LIMS). -Experienced in staff training and development. - Technical Document Drafting and Workflow Ownership Basic Qualifications and Experience : Master s degree with 8-12 years of Pharma and Biotech commercial or clinical manufacturing Quality experience. .

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10.0 - 12.0 years

8 - 15 Lacs

Bengaluru

Work from Office

Candidate will be based at Mumbai corporate office of reputed Pharma Company as a Sales Training Manager and will be responsible for conducting sales training program for OTC & Nutrition/ Wellness Product. Job Description;- Candidate will be responsible for Preparing basic, refresh and development training program till final closing & Rewards and case return of sales of all participants. Candidate will be responsible for doing field coaching during non-training months as per respective div. need control & Admin in regards to above discipline in execution and take feedback Candidate will be responsible for Customizing L & D programs for Field staff including E Learning program / Module. Candidate will be responsible for ensuring Implementation of L & D Strategies in a time bound schedule and evaluation of participants progress. Candidate will be responsible for periodically updating the training modules of respective division under the aegis to HOD. Candidate will be practicing of Customer-centric innovative approach in L & D for aiding fast learning. Candidate should conduct L & D programs and other logistics in a cost effective way. Required candidate profile;- Any graduate having 10 to 12 years of good experience in Pharma Sales training and OTC & Nutrition/ Wellness Product. Candidate should be good in commutation, selling skills and details explaining product trailing, and OTC & Wellness division. You should be good in coordinating in all other departments including product management, Medicine, distribution, HR, Sales Admin for making all sales training program successfully. Good Experience in E Learning program will gain advantage.

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4.0 - 9.0 years

6 - 10 Lacs

Pune

Work from Office

Deliver training programs for commercial vehicles Evaluate training through assessments, feedbacks & performance metrics Develop onboarding plans for new hires & experienced ones Coach & mentor sales staff to improve individual & team performance. Required Candidate profile 4+ years of experience in sales & training of commercial vehicle Strong knowledge of commercial vehicles, sales process Excellent presentation, communication Skills Willingness to travel extensively

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3.0 - 8.0 years

0 - 0 Lacs

noida, delhi, faridabad

On-site

Company overview:- It is a mnc company, based of Delhi. We are here from the accumulated knowledge of 5000 years, has perfected this science called ayurveda. Company with its roots that go back to 1908, established its first manufacturing facility in Kerala and since 1948, company has been propagating true & pure ayurveda to various parts of the world. We have 35 offices in India and world over. Role:- Sales training manager Industry:- Hospitality or healthcare Working Location:- South delhi Gender:- Only male Working days:- 6 (Monday to saturday), work from office Role and Responsibility:- You will be employed as a Training executive or manager (sales and l&d). Design, develop and deliver effective sales training programs tailored to different levels of the sales team (executives, managers, tele-callers). Prepare sops (standard operating procedures) for the sales team to standardize processes and improve productivity. Conduct regular performance analysis and identify training needs through performance reviews, feedback, and field visits. Collaborate with the sales head and management team to align training goals with business objectives. Provide general training sessions (soft skills, communication, customer handling, etc.) across all departments as needed. Maintain and update training content regularly to reflect industry trends and company policies. Evaluate training effectiveness and provide regular reports and improvement plans to the hr and leadership team. Organize onboarding & induction programs for new joiners. Preferred candidate requirement:- Male candidate with 45 years of proven experience in learning & development, with a special focus on sales training. Strong understanding of training techniques, adult learning principles, and modern training tools. Excellent communication, presentation, and interpersonal skills. Preferably someone who has worked in hospitality or healthcare sectors. If interested, kindly connect me: varsha12tiwari@gmail.com 7053013122

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2.0 - 7.0 years

5 - 8 Lacs

Kanpur, Lucknow, Agra

Work from Office

Pure life insurance exp candidate apply. Preferred Profile: Candidates currently working in training roles at least from Last Two Years in Life Insurance . Candidate Must ready to Travel (Male Candidates are Preferred ) .

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8.0 - 13.0 years

8 - 13 Lacs

Kolkata, Delhi / NCR

Work from Office

2yr exp as a BPO Manager Training on the paper NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Work From Office Kolkata only not for Delhi/NCR ..APPLY those who can relocate in Kolkata Required Candidate profile Work From Office Kolkata only not for Delhi/NCR ..APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

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4.0 - 9.0 years

13 - 23 Lacs

Hyderabad

Work from Office

We are seeking an experienced and dynamic Sales Training Manager to lead the training agenda and enhance the overall performance of the sales field force. " Roles & Responsibilities Conduct training needs identification (TNI) exercises by engaging with stakeholders to identify specific training requirements for different teams within the Field organization. Develop and customize training programs tailored to the needs of Managers, guiding team members in creating learning modules for their respective workgroups at the frontline level. Manage the content development and online administration of eLearning and mobile learning platforms across all levels of the field force. Deliver managerial programs aimed at Area Manager/Regional Manager (AM/RM) level employees and evaluate program effectiveness based on established metrics. Cultivate strong and collaborative relationships with stakeholders, forging strategic alliances to advance the priorities of the Training team. Foster a cohesive work environment, communicate clear performance expectations, identify and support individual talent, and promote continuous learning and professional development among team members. Implement accreditation activities by communicating the concept to stakeholders, conducting skill evaluation tests, and collaborating with line managers to design and execute post-accreditation activities. " Qualifications Educational Qualification Any graduate/Science (Pharmacy preferred); MBA desirable. Minimum Experience Required 4-10 years of of experience as a trainer & team management. Skills & Attributes Technical Skills In-depth understanding of the pharma selling scenario with a focus on how a Pharma Sales Representative/Sales Business Officer/Area Sales Manager works. Experience in Sales and Marketing. Basic Science knowledge and orientation. Understanding of contemporary training methodology, pedagogy, systems, and practices. Knowledge of Organizational/product/marketing and sales process related inputs. Behavioral Skills Effective verbal and written communication. Understanding and connecting with team members on a personal level. Flexibility and openness to new ideas. Ability to inspire and motivate the sales team. Providing constructive feedback and coaching. "

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5.0 - 10.0 years

6 - 10 Lacs

Jaipur

Work from Office

Job brief:- Training Manager oversees training programs and initiatives within an organization. The responsibilities typically include assessing training needs, designing and implementing training programs, evaluating the effectiveness, and developing strategies to enhance employee skills and performance. Also often collaborate with department heads to align training with organizational goals and ensure that employees have the necessary skills to succeed in their roles. Additionally, The Training manager may manage a team of trainers and instructional designers, as well as handle budgeting and resource allocation for training activities. Key Responsibilities:- Deliver training on mortgage products: Home Loan, LAP, HLBT, Top-Up, etc. Build training content based on product, compliance & market needs. Train new joiners & upskill existing sales/credit teams. Evaluate training effectiveness through assessments & feedback. Liaise with business teams to understand training gaps & customize learning. Keep teams updated on RBI guidelines, documentation & process changes. Candidates with field-level sales exposure in HL/LAP and a passion for training will be preferred. Strong communication skills and regional language knowledge is an added advantage. Experience:- 5+ years in Mortgage domain (preferably in training/sales) Qualification: Graduate (MBA preferred)

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8.0 - 13.0 years

8 - 13 Lacs

Bhubaneswar, Kolkata, Delhi / NCR

Work from Office

2yr exp as a BPO Manager Training on the paper NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Work From Office Bhubanewar only not for Delhi/NCR and Kolkata ..APPLY those who can relocate in Bhubanewar Required Candidate profile Work From Office Bhubanewar only not for Delhi/NCR and Kolkata APPLY those who can relocate in Bhubanewar Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

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3.0 - 8.0 years

3 - 7 Lacs

Kozhikode

Work from Office

Roles and Responsibilities Plans, conducts, coordinates and implements a comprehensive training program for employees. Training components will be geared toward new hires, existing agents and individuals who seek one-on-one assistance. Prepares new agents by conducting orientation to sales and service processes; developing individual Coaching plans; providing resources and assistance; scheduling orientation and ongoing training. Determines training needs by observing service encounters; service and customer experience results reports; conferring with management. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Desired Candidate Profile Candidate with hands on experience in Life Insurance sales or training can apply Good Communication Both genders are preferred

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4.0 - 9.0 years

4 - 8 Lacs

Visakhapatnam, Hyderabad

Work from Office

Roles and Responsibilities Plans, conducts, coordinates and implements a comprehensive training program for employees. Training components will be geared toward new hires, existing agents and individuals who seek one-on-one assistance. Prepares new agents by conducting orientation to sales and service processes; developing individual Coaching plans; providing resources and assistance; scheduling orientation and ongoing training. Determines training needs by observing service encounters; service and customer experience results reports; conferring with management. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. Desired Candidate Profile Candidate with hands on experience in Life Insurance sales or training can apply Good Communication Both genders are preferred

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8.0 - 13.0 years

10 - 15 Lacs

Bangalore Rural, Bengaluru

Work from Office

Hi, We are hiring for the ITES Company for the Training Manager - Media and Entertainment Role. Overview The Training Manager Media & Entertainment is responsible for designing, delivering, and evaluating training programs focused on media, OTT platforms, YouTube, and related digital products. This role involves collaborating with stakeholders to identify training needs, creating tailored content for diverse audiences, and conducting sessions across multiple formats (in-person, virtual, and on-demand). The manager also monitors training effectiveness, updates materials based on industry trends, and provides coaching support. A strong understanding of media industry tools and platforms across devices (like mobile, smart TVs, and tablets) is essential. Key Skills: a) Minimum of 8 years of experience in training for media / OTT related products b) Minimum of 3 years of experience in the media and entertainment industry c) Good experience with varied devices such as Mobile (IOS & Android),iPads, Tablets, Smart TVs, Xbox etc d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Bangalore) Type : Job Code # 42 Job Description Proven experience at least 8-10 years in training for media / OTT related products Minimum of 3 years of experience in the media and entertainment industry Design and roll out tailored training programs on media, Over-the-Top (OTT) platforms, YouTube, and associated digital products. Collaborating with stakeholders to create effective training. Assess the effectiveness and efficiency of training programs. Classroom training for new and transitioning employees, as needed. Monitor and track training progress and outcomes. Identify training needs of individuals requiring improvement in production. Create training materials, including manuals, presentations, and interactive modules. Tailor training programs to meet the specific needs of different audiences. Conduct training sessions through various mediums, including in-person, virtual, and on demand formats. Use effective teaching methodologies to ensure engagement and knowledge retention. Provide one-on-one coaching and support as needed. Assess the effectiveness of training programs through feedback and performance metrics. Continuously update and improve training content based on industry trends and feedback. Stay current with new developments in media, OTT, and related products. Work closely with subject matter experts, product managers, and other stakeholders to ensure training content is accurate and up to date. Partner with HR and management to identify training needs and develop strategic training plans Good experience with varied devices such as Mobile (IOS & Android),iPads, Tablets, Smart TVs, Xbox etc.

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4.0 - 9.0 years

7 - 12 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

We are looking for a Training Manager, please find below job description - Key Responsibilities & Accountabilities Training Need Identification & Analysis: Training Need Identification with all stakeholders across levels to define the training programs to be delivered across the year Determine training needs to meet business, individual and organizations goals and objectives. Identify and assess the training needs of the organization through job analysis, competency mapping, career paths and consultation with managers (HR & Stakeholders) Create Training Calendar for the year for all roles and responsibilities, functions and departments Schedule Monthly and Yearly calendar prior to new financial year and execute as per schedule Ensure 100% of employees are trained across the year Ensure planning and execution of Training days Assist in creating L&D Budget and execution as per the schedule Designing & Content Development: Collaborate with stakeholders to identify learning needs for respective business functions on monthly basis Create a learning framework and calendar for learning (monthly & yearly) Design & develop learning modules for training needs which include both digital & classroom training Defining the input & outcome metrics and ensure design and delivery through process, programs & delivery to achieve the same effectively Seek nominations. Align participants, trainers, training rooms, meals and other logistics and training inventories to ensure smooth execution for each program. Design & Deliver(Training) effective interventions across cohorts and branches within the organization aligned to the business objectives, competition landscape and building role specific capabilities Develop content (training ppts, training collaterals, quizzes, assessments any other content required from time to time Socializing the program (involving stakeholders) develop catalogue, teasers, launch mailers, self enrolment options for participants to attend the instructor led sessions, as and when required. Establish partnerships with suitable external Learning partners for co-creating and delivering learning solutions Learning partner identification and management identify minimum of 3 partners with proposals for each project Designing and execution of Training SOPs Design and execute proposals for seeking approvals from senior management Design and Develop L&D performance presentations to create visibility to Stakeholders Develop training manuals that target tangible results. Prepare quick reference guides and workbooks for employees. Work with management to develop training plan and budget. Developed online training documents for e-learning Designing & Delivery of various L&D projects Delivery: Plan for the various programs with business concurrence and support every month Delivering training programs across levels, Pan India (in person - at branches and virtually) every month (minimum 15 training days in a month, 1 day is 8 hours) Develop individualized and group training programs that address specific business needs. Plan and organize development programmes, such as seminars, conferences, and workshops. This includes booking event locations, creating seminar topics and finding relevant learning partners and speakers. Delivering all mandatory, Induction, functional and customized programs across India Ensuring Training Days (Mandays) are >4 days(1 day =8 hours) per employee in a year Ensuring 100% training coverage of identified cohort (No. of emps completing training) for all employees New Joinee Induction programs: Designing & Delivering the new joinee induction programs and process & measure the new joiner assimilation scores (classroom and elearning) Ensuring completion of Mandatory/Compliance/Regulatory/ Other Learning interventions (classroom and elearning) assigned to employees at regular intervals Co-facilitation and execution through delivery and coordination of various programs aligned for Capability building(Functional, Skills, Behavioral, Competency Development, Productivity & Performance improvement) of onroll and offroll employees, Talent & High Potential Development, Managers & Leadership Development interventions, Cultural building & value cascade programs, and any other interventions aligned in future for all employees employee across organization. Ensuring learning content quality & communication Coordinating with learning partners(vendors) for creation and delivery of training programs as and when necessary Focus on delivering programs related to OD & culture building interventions Manage and maintained e-learning programs. Driving elearning courses across levels Implement effective and purposeful training methods. Manage the technologies and technical personnel required to develop, manage and deliver training. Effectively deliver as per the training budget. Control training expenditures within assigned budgets. Develop training calendar and materials for classroom training. Perform quality assurance reviews of training documentations. Evaluation & Effectiveness: Measure the impact through the feedback model Ensure Learner Feedback score is >95% Measure the learning effectiveness using key inputs like feedback, assessments etc. Evaluate organizational performance to ensure that training is meeting business needs and improving performance. Review and recommended improvements to existing training programs. Assess employees skills, performance and productivity to identify areas of improvement. Create Pre and Post training analysis for all programs and share monthly reports with team on outcomes Effectively communicate with team members, trainers and management outcomes of training Keep abreast of training trends, developments and best practices. Required Qualification : Bachelors degree in human resources or a related field (essential) A minimum of 2 years experience in training and development management (essential) Excellent written, verbal and interpersonal communication skills(essential) Highly computer literate with proficiency in MS Office(PPT and Excel- vlookup, pivot etc) & related business and communication tools.(essential) Experience in creating L&D MIS (essential) Superb track record in developing(content creation) & executing/delivering successful trainings(essential) Strong knowledge of L&D best practices & familiar with traditional and modern training processes. Certified professional in Training & Development. Certified in Training Inventories & Psychometric instruments If the opportunity interests you, please share your updated resume on dimple.ikya@avanse.com

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3.0 - 5.0 years

9 - 12 Lacs

Vijayawada, Chandigarh, New Delhi

Work from Office

LI training exp. is must. To advance culture of need based propositions within LBS & teams Ensure skill & will based training. Training & on boarding of new staff Implementing & rolling out the Training Workshops/ Initiatives for defined region.

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8.0 - 13.0 years

9 - 17 Lacs

Hyderabad

Work from Office

Responsible for managing the training function End to End for multiple LOBs Sites Locations•Assess Trainers’ facilitation skills during classroom training sessions Supervise training team through regular team reviews on performance call @9716551077 Required Candidate profile Support trainers during Nesting phase•Training Performance Management Training Reporting and Analysis share cv at mamta@emsol.co.in

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3.0 - 5.0 years

5 - 9 Lacs

Madurai, Kalburagi, Bengaluru

Work from Office

LI training exp. is must. To advance culture of need based propositions within LBS & teams Ensure skill & will based training. Training & on boarding of new staff Implementing & rolling out the Training Workshops/ Initiatives for defined region.

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10.0 - 20.0 years

10 - 20 Lacs

Hyderabad

Work from Office

Need MIn 7+yrs exp in Process Training & Min 1+yr exp as a Manager Training from Technical Support Voice Chat Process BPO. Handled a team of Training Team Leads and Trainers Fluent English US Shifts Call 8447780697 send CV monu@creativeindians.com

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10.0 - 20.0 years

15 - 18 Lacs

Kolkata, Hyderabad, Pune

Work from Office

Candidate should be currently working as a Manager OR Deputy Manager on papers in a Fintech process, preferably in a BPO. Work Location - Bangalore Shift - Rotational shifts Immediate Joiners OR Max 1 month notice period candidates can apply Required Candidate profile Call HR Manager Reejo @ 9886360719 for more details.

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8.0 - 12.0 years

6 - 9 Lacs

Kolkata, Pune, Bengaluru

Work from Office

Premium 2-Wheeler Sales Trainer (Senior Role) Locations : Bangalore/Chennai, Pune, Kolkata Experience : 8+ years Summary : Hiring a Sales Trainer for premium 2-wheeler brands with at least 8 years of experience , ideally in bike training and sales . The ideal candidate is a passionate biker , fluent in English and local language , and experienced with brands like KTM, Royal Enfield, Triumph, BMW , etc. The role requires travel , hands-on training, and the ability to connect with both sales teams and customers . Must be age 35 or below . Roles and Responsibities:- Sales Trainer having at least 8 years in experience as a Trainer (majorly in 2-Wheeler). He should be Passionate about Bike or pro Biker (premium bikes). Apart from English, He should be aware of local languages as per location. He should be ready for travelling. Age criteria max. 35 yrs

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5.0 - 9.0 years

12 - 14 Lacs

Ahmedabad, Vadodara

Work from Office

Roles and Responsibilities: Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers. Develop individualized and group training programs that address specific business needs. Develop training manuals that target tangible results. Implement effective and purposeful training methods. Effectively manage the training budget. Evaluate organizational performance to ensure that training is meeting business needs and improving performance. Assess employees skills, performance and productivity to identify areas of improvement. Drive brand values and philosophy through all training and development activities. Effectively communicate with team members, trainers and management. Create a curriculum to facilitate strategic training based on the organizations goals. Select and manage resources, including working with both internal employees and training vendors to develop and deliver training. Manage the technologies and technical personnel required to develop, manage and deliver training. Keep abreast of training trends, developments and best practices. Planning, executing business strategy for learning and development. Implementing effect method to educate, enhance performance and evaluate appraisal structure.

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7.0 - 12.0 years

12 - 16 Lacs

Kolkata

Work from Office

Leading BPO in Kolkata Hiring for Process Training Manager International Travel Voice Process International Voice Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 16LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

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6.0 - 11.0 years

8 - 9 Lacs

Ernakulam, Kottayam

Work from Office

Dear Associates Urgent openings in Top MNC Life Insurance Company To apply call Jyothi on 8919943550 or Email CV to aspirebfsi1@gmail.com Graduate with LI exp of 6 years- Sales/ experience in training in any Insurance or banking sector

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5.0 - 10.0 years

6 - 12 Lacs

Hyderabad, Bengaluru

Work from Office

Role & Responsibilities: 1. Manages learning and development delivery services within approved budget 2. Implements all learning and development courses as scheduled 3. Supervises employees reporting to her/him to ensure they meet performance standards 4. Creates individual development plans for each employee reporting to him/her 5. Serves as an active member of the Learning and development Departments management team 6. Assists the Learning and development head in developing annual budgets and plans 7. Creates new courses and evaluate existing ones on LMS as a part of the Content Development 8. Recommends necessary revisions to existing learning and development courses and possible areas requiring learning and development courses Qualification and skills: 1. Demonstrated 6+ years of experience in BFSI industry, including knowledge of mortgage products. 2. A Master’s degree in any stream 3. Readiness to travel as required within the region. Requirements & Skills: 1. Demonstrates high energy and meticulous attention to detail, consistently meeting deadlines promptly 2. Learning and development managers work closely with human resources staff, management and executive leadership to implement adult learning and learning and development at all levels within the organization. 3. Since they mostly operate out of human resource departments, learning and development managers must have a basic understanding of human resources strategy, principles and functions. 4. Industry knowledge consists of understanding adult learning theory and techniques, employee development trends, technology-based learning and development methods and best practices 5. Leadership skills they exhibit in doing so is a requirement in implementing in-house learning and development for other supervisors and managers. 6. Verbal communication skills are at the foundation of functional expertise for learning and development managers. The ability to facilitate focus group discussions, conduct classroom learning sessions, seminars and workshops are skills any learning and development manager should have. Public speaking capabilities — sometimes referred to as platform skills — are an essential component of a learning and development manager’s skills.

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1.0 - 2.0 years

3 - 6 Lacs

Mangaluru

Work from Office

We are seeking a dynamic and experienced Training Manager to lead the development and execution of training programs at our esteemed hotel. The Training Manager will be responsible for identifying training needs, designing comprehensive training plans, and ensuring the continuous professional development of our team members to maintain the highest standards of guest service. Key Responsibilities: Assess training requirements across all departments, including front office, housekeeping, F&B, and administration. Develop and deliver tailored training programs to enhance skills, knowledge, and service standards. Coordinate and execute onboarding programs for new hires, ensuring seamless integration into the hotel culture. Monitor and evaluate training effectiveness through performance metrics, feedback, and assessments. Maintain detailed records of training activities, schedules, and staff development progress. Collaborate with department heads to align training goals with operational objectives. Stay updated with industry trends and best practices to ensure innovative training methodologies. Qualifications: Bachelors degree in hospitality management, HR, or a related field. Proven experience in training and development, preferably in the hospitality sector. Excellent communication, presentation, and organizational skills. Proficiency in using training software and e-learning tools. Strong interpersonal skills with the ability to motivate and inspire staff. This role is pivotal in upholding our hotels commitment to exceptional guest experiences by fostering a culture of learning and excellence. Join us and contribute to shaping a team dedicated to delivering unparalleled hospitality!

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