Training Manager

Job Description

Key Purpose of this Role BiofuelCircles products and services are used by businesses and individuals in the bioenergy supply chain: from large industries to rural enterprises, to transporters, service providers and farmers. Our own internal teams are amongst the largest users of the platform. The Training Manager will be responsible for getting internal users skilled at platform functionality and platform-linked business processes through new joiner training, continuous learning and evaluation. What will you do every day? Keep yourself up to date on the features and modules of the BiofuelCircle Platform: how it works and how it is used by its customers Define and maintain training courses/ modules for dissemination via Learning Management Systems (LMS) and trainer-led sessions Create, conduct and monitor tests/ quizzes or other methods of evaluation to check trainee learning and progress Collaborate with Implementation, Support and Product Management teams to create and maintain training presentations, guides and how-to-videos to speed up user learning. Conduct in-person and online training sessions on the features and capabilities of the platform, and its application to business use cases Identify and support in-house expert trainers in conducting in-person or online training sessions Be an in-house expert for the Implementation and Support teams, to provide guidance on handling business scenarios using platform functionality Provide feedback to Product Managers on any functional gaps noticed during engagement with users The ideal candidate profile : You have up to 12 years of total work experience, of which at least two-thirds were spent as a trainer or training leader You are at ease explaining or demonstrating how to use software functionality, can write effective emails and create explainer documents that are understood by those who read them You are comfortable conducting classroom, online and one-on-one trainings, including hands-on learning through use-cases and examples You can work with cross functional and remote teams You can coordinate, follow up, follow through and drive matters to closure proactively You take ownership and accountability and don't need a manager reminding of tasks or deadlines You are willing to travel occasionally, within India, to conduct classroom trainings at BiofuelCircles business locations Experience in managing a Learning Management System (LMS) will give you an advantage over other applicants Knowledge of business processes in B2B, Supply Chain Management/ Operations, will also give you an advantage over other applicants Having worked in SaaS product training and enablement roles will also give you an advantage over other applicants