Key Purpose of the role: We are seeking an experienced and dynamic HR Manager to lead our regional HR function. The successful candidate will be responsible for managing the entire HR lifecycle, including recruitment, learning and development, performance management, personnel management, and administration. The ideal candidate will have a strong background in HR, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment. Locations we are hiring for: Ahmedabad, Kakinada, Lucknow, Bhopal, Chandigarh, Bhubaneswar, Delhi. What Key Tasks will be involved? Recruitment Develop and implement recruitment strategies to attract top talent. Manage the recruitment process, including job postings, interviews, and offers. Build relationships with hiring managers to understand their recruitment needs. Ensure compliance with recruitment policies and procedures. 2. Learning and Development (L&D) Launch regional Skill Development Centres and implement L&D strategies to enhance employee skills and knowledge. Facilitate and deliver training programs, including workshops, seminars, trainer led and online courses. Evaluate the effectiveness of L&D programs and make recommendations for improvement. 3. Performance Management System (PMS) Conduct training on Performance Management System and associated policies for the regional team. Provide guidance and support to managers and employees on PMS policies and procedures. Ensure PMS process completion of the regional team within timeline 4. Personnel Management Provide guidance and support to managers and employees on HR policies and procedures. Manage employee relations, including disciplinary actions, grievances, and conflicts. Develop and implement employee engagement strategies to enhance employee satisfaction and retention. Ensure compliance with labour laws and regulations. 5. Administration Manage the day-to-day administrative operations of the regional office Oversee the housekeeping and pantry operations, ensuring cleanliness, hygiene, and maintenance of office facilities. Manage the procurement and inventory of pantry supplies, office supplies and other essentials. Ensure timely and effective communication with employees, visitors, and external stakeholders. Opportunity: Lead the regional HR function and implement HR policies and processes at BiofuelCircle Pvt Ltd, one of Indias leading businesses in the Green Energy Segment.

Key purpose of the role: This role is to support B2B E-Commerce platform business by implementation of marketing plans for new lead generation, subscriber engagement and retention Responsibilities : 1. Campaign management 2. Online Sales Enablement 3. Subscriber Engagement and Retention 4. Events & Tradeshows 5. Customer Surveys and Insighting What Key Tasks will be involved? Campaign Management: Creating awareness through articles, blogs and industry events and conferences Digital lead gen campaigns for new customer acquisition industry wise/ region wise Lead nurturing through tools like Email sequences & video marketing, Newsletters & Webinars Case studies & testimonials, Value Demos for moving leads further towards conversion Online Sales Enablement: Communicate the value proposition and create online sales tools, training material and collaterals Facilitate webinars - Digital content creation & deployment for enabling digital customer journey from awareness till conversion, and also drive customer engagement Closely co-ordinate with Sales, Inside Sales, Customers Success teams to deliver integrated marketing campaigns Subscriber Engagement and Retention: Marketing initiatives, sales promotions, product promotions to engage with subscribers for continuous business growth on platform Providing marketing touchpoints to activate the inactive subscribers Customer Events & Tradeshows : Regional penetration into industrial areas by participation in local industry events, roadshows and also exhibitions. Customer Surveys and Insighting: Conducting regular customer feedback surveys and interviews to gather customer insights Opportunity: Opportunity to work with a fast growing company in a priority bio-energy sector Work with a highly engaged & motivated team Ideal Candidate Profile: Graduate / Postgraduate in Marketing Management/ Communication Demonstrated experience of working in B2B SaaS marketing/ product marketing / B2B Industrial marketing Email marketing, webinars and online lead generation Preferred industry experience: B2B SaaS Marketing, E-Commerce MS Office applications, E-mailing and whatsapp marketing tools, Canva/ other designing tools Content writing skill preferred Strong written and verbal communication, Communicate well with both external and internal customer Confident, Assertive Analytical and a team player

Sales- Soil Nutrition Products: - Conducting farmer awareness meetings for our soil nutrition products with farmer groups. Working in line with the existing BFC team of farmer aggregation and meeting our existing farmers for FOM sales. Identifying the key influencers, Gram Panchayat in the villages to reach to large group of potential farmers. Understand and implement our entire online platform model for execution of Nutrition products sale. Responsible for the given targets to achieve them in the allotted time. Reporting to the Team Lead for the Region and closely working with management. Strong collaboration with other BU, platform operations. Knowledge: - > Understanding of organic fertilizers, chemical fertilizers, farming practices, crop patterns and entire farming ecosystem. > Understanding of sales process, required skills for sales and people handling skills.

Sales- Soil Nutrition Products: - Responsible growing the business in the region and handling the team. Connecting with FPOs, larger farmer groups for volume business. Conducting farmer awareness meetings for our soil nutrition products with farmer groups. Working in line with the existing BFC team of farmer aggregation and meeting our existing farmers for FOM sales. Identifying the key influencers, Gram Panchayat in the villages to reach to large group of potential farmers. Understand and implement our entire online platform model for execution of Nutrition products sale. Responsible for the given targets to achieve them in the allotted time. Reporting to the Head of Soil Nutrition Business and closely working with management. Strong collaboration with other BU, platform operations.

Asset & Machine management Network:- Travel to customer sites to, troubleshoot, get repairing, and maintain deployed equipment/assets Utilize equipment manuals, technical documents, internal, and solve machine related issues. Position will be responsible for upkeeping of all farm equipment assets available with minimum downtime. Coordinating invoicing of all available assets with internal and external stakeholders Maintaining min required stock of spares for ensuring asset operations at peak efficiency. Solving day to day operational issues if any and reach short term and long-term performance goals in line with the organization. Supervising team for trouble shooting and performing preventive maintenance of all assets by applying regular/routine checks Comply with all safety and health regulations. Creating, designing SOPs to create a reliable system that enables preventive and predictive maintenance. Documenting all maintenance activities, highlighting potential risk and suggest proactive upgrades Close coordination with OEM of assets and ensuring maximum uptime and revenue generations from available assets. maintaining proper and updated records Responsible for Assets sweating in order to reach optimal utilization of all assets during there life cycle

Key Purpose Of The Role: The role focuses on developing logistics infrastructure to optimize biomass deliveries on the BiofuelCircle platform. It involves planning, sourcing, and managing transport networks and equipment to improve supply chain efficiency and reduce costs. Key Tasks: Transportation Network Planning Analyze transportation routes and transport options to develop a cost-effective distribution network. Equipment Procurement and Management Source, rent, lease-hire, and manage logistics infrastructure such as trucks, trolleys, tractors, and material handling technology. Technology Implementation Implement and integrate tracking technology to monitor logistics movements on the BiofuelCircle platform. Regulatory Compliance Ensure adherence to all relevant safety, environmental, and customs regulations related to logistics infrastructure. Budget Management Manage logistics infrastructure budgets, including cost control and vendor negotiations. Stakeholder Coordination Collaborate with internal and external stakeholders, including operations teams, technology teams, commercial teams, and regulatory bodies, to align logistics infrastructure with platform processes. Ideal Candidate Profile General Background Preference for candidates with experience in dealing with logistics stakeholders such as fleet operators, owner-driver vehicles, and truck manufacturing companies. Experience in data-driven organizations such as platforms or business publications. Technical Competency Thorough understanding of supply chain principles, transportation modes, and routes. Ability to analyze data to identify cost-saving opportunities and operational efficiencies in logistics infrastructure. Personal Traits Comfortable working with large datasets and creating data-driven action plans. Presentation/Communication Skills Excellent communication skills to work effectively with cross-functional teams and stakeholders. Interpersonal Skills Ability to collaborate across cross-functional teams and various levels within customer organizations. Leadership Traits Self-motivated, creative thinker who takes ownership and accountability.

Drive enterprise subscriptions for industrial companies across India. Manage the end-to-end sales process from lead stage to commercial contract. Key Account Management Manage existing enterprise customers to drive usage revenue. Conduct usage reviews and gap analysis. Increase the share of business from existing customers. Ideal Candidate Profile General Background Experience in industrial sales to industrial segments. Prior employment in large Indian or multinational companies, boiler manufacturing, biofuels, or biomass industries. Technical Competency Knowledge of the energy industry or enterprise software. Experience in B2B sales, key account management, solution sales, IT sales, or enterprise sales. Ability to sell to senior management teams. Strengths Strong deal-making and negotiation skills. Education/Training Engineering with a management qualification from a premier institute. Presentation/Communication Skills Strong written and presentation skills. Interpersonal Skills Assertive and friendly. Leadership Traits Performance-focused.

Key Purpose Of The Role: The Product Analyst will support product management efforts to determine product-market fit and manage the lifecycle of BiofuelCircle s products and services. The role involves understanding market needs, analyzing product performance, and ensuring alignment with customer requirements in the bioenergy supply chain. Key Tasks: Key Responsibilities Market Segmentation Need Analysis Identify target customer segments and analyze market needs. Solution Co-Creation Work with product development to refine solutions and value propositions. Use Case Development Create and deploy use case templates for products and services. Product Performance Tracking Monitor product usage, assess value, and evaluate competitive advantages. Product Promotion Adoption Support initiatives to drive product awareness and customer adoption. Product Pricing Assist in defining and optimizing pricing strategies.

Key Purpose Of The Role: The market research function will be responsible for driving the company s geographic growth and product basket while operating in the bioenergy sector. Key Tasks: Market Research - Industrial Demand and Rural Supply (Crop Data) Manage primary qualitative and secondary quantitative research requirements for biomass availability and biofuel industry demand. Maintain updated datasets for all current and upcoming business locations across Indian states at district/taluka level. Conduct rural research on crop production data, harvesting practices, residue availability, and alternate biomass applications. Conduct industrial research to identify biomass/coal usage clusters, existing value chains, and platform adoption drivers and deterrents. State-wise Supporting Policy Framework Track and analyze the latest state-level policies and schemes supporting the bioenergy sector. Growth Projects (New Products/Commodities) Conduct exploratory studies for new product development and product-market fitment. Gather customer insights through dipstick surveys, focus groups, and interviews. Expansion Projects (New Geographies) Identify new demand and supply clusters for market expansion. Conduct gap analysis in relation to current business. Validate research findings through on-field studies based on crop seasonality and regional specifics. Competitive Analysis Monitor the competitive landscape and stay updated on market trends and competitor Go-To-Market strategies. Customer Insighting Conduct qualitative research to understand customer needs and industry demand trends. Handling External Agency Partners Prepare research briefs in consultation with business leaders and product teams. Define business objectives and design research methodologies that address specific needs. Recommend appropriate research approaches (in-house or through agency partners) based on expertise and cost efficiencies. Manage relationships with external research agencies. Team Handling Build and manage an in-house team for continuous market research needs. Ideal Candidate Profile General Background Experience in Energy, Cleantech, E-Commerce, or B2B Industrial sectors is an advantage. Experience working in the Indian market. Technical Competency Strong conceptualization and analytical skills to articulate complex ideas. Ability to connect insights across different functions to create a harmonious and vibrant work culture. Taking responsibility for undefined areas as the organization scales. Process management and governance skills to ensure efficiency and adherence to project timelines. Presentation/Communication Skills Strong written and verbal communication skills. Ability to engage effectively with a wide spectrum of stakeholders, from small rural businesses to large multinational corporations. Soft Skills Confident and assertive. Analytical mindset with the ability to drive a team.

Creating awareness through articles, blogs, and industry events and conferences. Running digital lead generation campaigns for new customer acquisition (industry-wise/region-wise). Lead nurturing via email sequences, video marketing, newsletters, and webinars. Developing case studies, testimonials, and value demos to drive conversions. Online Sales Enablement Communicating value propositions and creating online sales tools, training materials, and collaterals. Facilitating webinars. Developing and deploying digital content to enable the customer journey from awareness to conversion and drive customer engagement. Collaborating with Sales, Inside Sales, and Customer Success teams to execute integrated marketing campaigns. Subscriber Engagement and Retention Designing marketing initiatives, sales promotions, and product promotions to drive continuous business growth on the platform. Implementing marketing touchpoints to activate inactive subscribers. Customer Events Tradeshows Expanding regional penetration in industrial areas by participating in local industry events, roadshows, and exhibitions. Customer Surveys and Insighting Conducting regular customer feedback surveys and interviews to gather customer insights. Ideal Candidate Profile General Background Graduate/Postgraduate in Marketing Management/Communication. Demonstrated experience in B2B SaaS marketing, product marketing, or B2B industrial marketing. Hands-on experience in email marketing, webinars, and online lead generation. Preferred industry experience: B2B SaaS Marketing, E-Commerce. Technical Competency Knowledge of MS Office applications. Experience with email marketing and WhatsApp marketing tools. Proficiency in Canva or other design tools. Content writing skills preferred. Presentation/Communication Skills Strong written and verbal communication skills. Ability to communicate effectively with both external and internal customers. Soft Skills Confident and assertive. Analytical mindset. Team player.

Key purpose of the role: Ensure the smooth and seamless functioning of the operations unit of the company. This will include overseeing daily tasks, deliveries to the customers, ensuring operational efficiency, managing service quality, optimizing resource allocation, implementing process improvements, and strategically planning to meet customer needs Key responsibilities involved: 1. Planning and Monitoring Daily Tasks in advance Forecast and plan capacities Manage Delivery schedules Organising efficient transport & other support activities Monitor plan v/s achievement and take corrective actions on deviations 2. Control Functions Logistics planning and monitoring Warehousing SOPs and deviations Platform operations 3. Commercial Operations Billings, Payments, Collections AR/AP Tracking Financial Reports/Revenue Tracking Ideal Candidate Profile: Strong understanding of local business practices Ability to conceptualise, plan, execute and ability to take and give feedback, make changes based on the same Strong ability to be data driven and make necessary decisions based on the same Ability to deal with large customers, and understand the business practices Good Understanding of the market, and ability to connect with stakeholders Comfortable and proficient with using technology and digital solutions Proven ability of relationship and trust building with business partners Must be a Team player with ability to Work closely/in coordination with other stake holders Outstanding leadership, organizational, multitasking, and problem-solving skills . Should possess Strong Analytical and Decision-making skills Professional and ethical behavior, compassionate and target driven Excellent communication, proficient computer skills, Knowledge of local language is a must

Key Purpose of this Role: BiofuelCircles products and services are used by businesses and individuals in the bioenergy supply chain: from large industries to rural enterprises, to transporters, service providers and farmers. The Database Developer will be responsible for designing, developing, managing and enhancing the database as per feature requirements, to ensure stability, reliability, and performance. What will you do every day: Collaborate with the software development team to write, debug, optimise and fine-tune SQL queries, stored procedures (SPs), functions, and views Analyse slow-performing queries and improve execution time using indexing, partitioning, and query refactoring Monitor and troubleshoot deadlocks, blocking, and performance bottlenecks in the database Implement query execution plan analysis and other such tooling to enhance database performance. Advise the software development team to implement best practices in database design, indexing strategies, and data normalisation. Conduct database profiling and performance audits to proactively improve system efficiency Maintain data integrity, security, and backup strategies The ideal candidate profile: You have at least 3 years of experience in SQL development and performance tuning You have hands-on experience in query optimisation techniques (including execution plans, indexing, caching, partitioning, etc.) You are analytical, with demonstrable problem-solving skills, and can troubleshoot performance issues arising out of locks, deadlocks and long-running queries You have strong knowledge of MS SQL and database management concepts You are comfortable writing complex SQL queries, stored procedures, triggers and functions You are familiar with SQL Server Profiler, DMVs or similar performance monitoring tools You do not get overwhelmed by large datasets and high-traffic database environments You can coordinate, follow up, follow through and drive matters to closure proactively You take ownership and accountability and don't need a manager reminding of tasks or deadlines You can work with cross functional and remote teams Certification in or knowledge of managing cloud databases (Azure SQL) will give you an advantage over other applicants Knowledge of ETL processes and data warehousing will also give you an advantage over other applicants To Apply: https://app.dover.com/apply/BiofuelCircle/0bcfe83e-40b6-4549-85a0-b41d26ebb945?rs=56176124

Key Purpose of this Role: BiofuelCircles products and services are used by businesses and individuals in the bioenergy supply chain: from large industries to rural enterprises, to transporters, service providers and farmers. The Software Engineer will be responsible for enhancing and maintaining scalable and efficient applications that help internal and external users get the most out of the BiofuelCircle platform. What will you do every day: Collaborate with cross-functional product teams to define and design new product features Provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale Understand the impact of a feature change on the overall platform Troubleshoot, debug, and optimise existing application modules Write clean, scalable, maintainable, secure, high performing and efficient code Go beyond code deployment by assisting with roll-out, troubleshooting issues and supporting the implementation of new functionality Proactively and regularly make recommendations for system improvements Develop, test, and deploy high-quality C# applications Design and implement RESTful APIs The ideal candidate profile: You have more than 2 years of software development experience in C# You are conversant in .NET Core and ASP.NET Core You have used Entity Framework and LINQ (preferably Dapper) You are hands-on with SQL Server or other relational databases, and can write SQL queries and stored procedures You understand cloud-based microservices architecture You are comfortable with version control tools (like Git, Azure DevOps, or similar) You are analytical, with demonstrable problem-solving skills You can coordinate, follow up, follow through and drive matters to closure proactively You take ownership and accountability and don't need a manager reminding of tasks or deadlines You can work with cross functional and remote development teams Exposure to third-party integrations such as payment gateways and accounting systems will give you an advantage over other applicants Having worked in an Agile software development environment will also give you an advantage over other applicants

Key purpose of the role: Plan the sprints to help the team define and commit to the work to be done Organise and lead daily stand-up meetings to ensure all team members are aligned and obstacles are identified early Proactively remove any obstacles and resolve interdependencies that are hindering the progress of the team Monitor sprint progress to ensure timely release of product functionality, Maintain the product backlog, sprint backlog and increment so that progress and priorities are transparently visible to all stakeholders Coordinate with internal stakeholders, to adjust priorities as needed to meet business objectives Collaborate with product owners to manage sprint goals, requirements and communicate Conduct sprint retrospectives to reflect on what went well, what didn't, and how the team can improve The ideal candidate profile You have between 5 to7 years of experience in a Scrum Master role Or, you have 7 to 10 years of experience in a Software Project Management role of which you were a Scrum Master for atleast 3 years You conversant with Jira and Azure DevOps, and at ease planning sprints, managing backlogs, and configuring boards You can coordinate, follow up, follow through and drive issues to closure proactively You have demonstrated experience in managing multiple projects simultaneously, and delivered within scope, timelines and budgets You can work with cross functional and remote development teams You take ownership and accountability and don't need a manager reminding of tasks or deadlines You are proficient in the Agile frameworks (Scrum, Kanban) applied to software development lifecycle (SDLC) You have a certification in Scrum (CSM, PSM), additional certifications like Azure DevOps will give you an advantage over other applicants Having led SaaS product development projects will also give you an advantage over other applicants

Key Purpose of this Role: BiofuelCircles products and services are used by businesses and individuals in the bioenergy supply chain: from large industries to rural enterprises, to transporters, service providers and farmers. The Support Engineer will be responsible for maintaining the integrity and reliability of the BiofuelCircle platform so that internal and external users get prompt and effective solutions to their problems. What will you do every day: Investigate and resolve issues related to application functionality and performance Collaborate with the functional support team to help classify issues as software faults or otherwise Collaborate with the software development team to identify and resolve bugs Develop scripts to verify that integrations or modules are working as expected Proactively and regularly monitor application health, take measures to minimise downtime, and make recommendations for system improvements Perform data imports/exports and maintenance of third-party integrations, as required Document support processes and maintain knowledge base articles Assist with database queries and optimisations Write clean, scalable, maintainable, secure, high performing and efficient code The ideal candidate profile: You have between 2 to 4 years of experience in an application support or L2 support role You find satisfaction in solving customers problems and enabling them to get back to using the platform You are analytical, with demonstrable problem-solving skills, and can debug/ step through code with ease You are conversant in C# and .NET frameworks You are acutely familiar with SQL Server or other relational databases, and can write SQL queries You are at ease with using version control tools (like Git, Azure DevOps, or similar) You can coordinate, follow up, follow through and drive matters to closure proactively You take ownership and accountability and don't need a manager reminding of tasks or deadlines You can work with cross functional and remote teams Having worked with cloud-based applications (Azure preferred, or AWS) will give you an advantage over other applicants Having worked in an Agile software development environment will also give you an advantage over other applicants

Key Purpose of the Role: We are seeking an experienced Admin Manager to oversee the day-to-day administrative operations of our organization. The successful candidate will be responsible for formulating and executing administrative policies, managing administrative staff, Facility management, office maintenance, travel and accommodation, and ensuring seamless operations of the Organization's administrative function. What Key Tasks will be involved? 1. Policy Formulation and Execution Develop, implement, and review administrative policies, procedures, and guidelines. Ensure compliance with organizational policies, procedures, and regulatory requirements. Collaborate with department heads to identify administrative needs and develop solutions. 2. Facility Management and Office Maintenance Coordinate maintenance and repairs of office equipment, furniture, and facilities. Manage the upkeep of office and other outdoor areas. Oversee the housekeeping and pantry operations, ensuring cleanliness, hygiene, and maintenance of office facilities. Manage the procurement and inventory of pantry supplies, office supplies and other essentials. 3. Travel and Accommodation Management Ensure compliance with organizational travel policies and procedures. Launch a travel management system for seamless execution of travel requests & related processes. Manage the procurement and reconciliation of travel-related expenses. Coordinate travel arrangements, including flights, trains hotels, and rental cars, for employees and visitors. 4. General Administration Oversee the day-to-day administrative operations of admin team, ensuring seamless support for the organization's administrative functions. Manage the administrative budget, ensuring cost-effective solutions and optimal resource allocation. Ensure timely and effective communication with employees, visitors, and external stakeholders. * Preferred immediate joiners Candidate should be willing to travel at different company locations

Key purpose of the role: The market research function will be responsible for driving the company's geographic growth and product basket, while operating in the bioenergy sector Responsibilities: Market Research Industrial Demand and Rural Supply (Crop data) State-wise Supporting Policy framework Growth Projects (New products/ commodities) Expansion projects (New geographies) Competitive analysis 6. Customer insighting What Key Tasks will be involved: Market Research: - Responsible for managing primary qualitative & secondary quantitative research requirements for biomass availability and biofuel industry demand Responsible for maintaining latest data sets for all current and upcoming business locations across Indian states at district/ taluka level Nature of the research include Rural: a) Quantitative crop production data at micro level b) Primary level insights like harvesting practices, residue availability, alternate biomass applications, etc Industrial: c) Industrial cluster identification based on biomass/coal usage d) Exisiting value chains e) Qualitative research to identify platform adoption drivers and deterrents f) Latest state-level supporting policies and schemes Analysis & Market Intelligence: - Identification of New Markets / Demand & Supply Clusters Gap analysis with respect to current business - On-field validation of research studies as per crops season and region Customer Insighting: Exploratory studies for new product development and product-market fitment Customer Insighting through Dip sticks, focus groups and customer surveys Competitor Analysis: Scan competitive landscape and stay updated with their GTMs Handling External Agency Partners: - Preparing research briefs in consultation with Business leaders, and Product teams. Understanding business objectives / issues, and designing research that caters to the business needs Recommend appropriate approach (in-house/ agency partners) for research projects based on relevant expertise/experience & cost efficiencies - Manage relationships with external agency partners Team handling: Build and manage an in-house team for regular rolling market research needs Opportunity: Opportunity to work with a fast growing company in a priority bio-energy sector Work with a highly engaged & motivated team

Key purpose of the role: This role supports B2B E-Commerce marketing, rural marketing and Brand needs by designing marketing collaterals and creating engaging visual content to enhance brand communication. The Graphic Designer will work closely with the Marketing Team to develop creative assets for digital and offline campaigns, including designing creatives for rural marketing. This role supports creating a high brand recall value through use of visually appealing design elements and adhering to the brand guidelines. Resposibilities: Design & Creative Development Basic Video Editing & Motion Graphics Brand Consistency & Visual Identity Marketing Campaign Support What Key Tasks will be involved? Develop marketing collaterals such as flyers, brochures, emailers, social media creatives, exhibition posters, standees/banners, and office branding materials. Create visually appealing and brand-aligned graphics for website content, presentations, and sales materials. Edit short-form videos (2-3 mins) for social media and marketing campaigns. Develop GIFs and animated visuals to enhance digital engagement. Ensure all designs adhere to brand guidelines and maintain consistency across platforms. Collaborate with internal teams to translate ideas into effective designs. Design assets for digital marketing campaigns, email marketing, and lead generation activities. Assist in creating event-related branding materials for exhibitions, roadshows, and trade fairs. Opportunity: Work with a fast-growing company in the bio-energy sector. Collaborate with a dynamic and motivated marketing team. Gain hands-on experience in B2B marketing and digital campaigns

Key purpose of the role: Inside Sales is responsible for: 1) Lead Qualification New lead handling, establishing contact, understanding requirements from the customer. Lead filtering and Lead Qualification. Leveraging CRM for all these activities 2) Platform Demo / Intro The role essentially is aimed at making the platform a go to system for all the subscribers for their biomass and biofuel trades. Giving value based demos to the customer based on the need analysis Responsibilities: Collaborate with Marketing function for target databases. Collaborate with Marketing on awareness campaigns Generate leads (interest) through tele-calling, mail and Whattsap messages and filter leads which are to be taken forward Schedule and conduct online/ offline events for technology demonstration. Give a platform demo and value pitch to customers Lead Nurturing through digital tools like case studies, product videos among other Online engagement with leads to establish high level product fit Lead qualification and handover to direct sales Record & manage all customer data in Monday.com CRM Take follow-ups from customers & sales team till lead enters POC stage (Proof of Concept) What Key Tasks will be involved? The key responsibilities of an Inside Sales Executive/ Sr. Executive are as below : 1. Lead handling and qualification a. Contact the customer via phone / mail / whattsap to understand his requirement in details b. Give him an introduction to BiofuelCircle services c. Capture his contact details & requirement in CRM d. Nurture a lead through series of communication case studies, blogs, videos etc e. Give a platform demonstration and value offering presentation online f. Lead once qualified, assign it to the respective sales person through CRM g. Facilitate customer appointment with the sales person if needed h. Convert the interest into the platform subscription 2. CRM Management a. All leads to be entered in CRM on daily basis b. All relevant contact information fields to be updated c. Supporting the email automation by indicating the right stages of sales 3.Platform Demo / Intro a. Need analysis of the customer based on conversation with the customers and mapping appropriate values of BiofuelCircle b. Conduct Platform Demo to highlight the features of the platform c. Conduct webinars d. Complete registration and KYC Opportunity Opportunity to work with a fast-growing comp Opportunity: Opportunity to work with a fast-growing company in a priority bio- energy sector. Exposure to cross functionality sales & marketing, product and customer success teams Work with a highly engaged & motivated team

Key Purpose of the role: BiofuelCircles products and services are used by businesses and individuals in the bioenergy supply chain: from large industries to rural enterprises, to transporters, service providers, and farmers. The Functional Support Consultant will be responsible for helping internal and external users get the most out of the BiofuelCircle platform by resolving their queries, troubleshooting problems and getting things done through the platform What will you do every day? Understand how the BiofuelCircle Platform works and how its customers use it Work closely with users to answer questions about the features and capabilities of the platform Assist users on/ off-site in performing their platform roles, and completing platform tasks Interact with users on/ off-site to demonstrate functionality, troubleshoot issues, and provide workarounds by leveraging your troubleshooting skills Write knowledge base articles, and how-to-videos to reduce troubleshooting time and speed up issue resolution Follow defined support processes to manage and track user requests and defects Create defect documentation for engineering teams to understand, recreate, and resolve issues The ideal candidate profile: You have up to 2 years of experience in an Application Support role You can coordinate, follow up, follow through and drive issues to closure proactively You are a good listener, and can understand customer issues You are at ease explaining or demonstrating how to use software applications, can write effective emails and create explainer documents that are understood by those who read them You can provide innovative workarounds or design a solution to fix a users problem You can work with cross functional and remote teams You take ownership and accountability and don't need a manager reminding of tasks or deadlines You are comfortable with web and mobile applications, and chatbots and can troubleshoot issues such as connectivity, validation errors, API failures, etc. You are willing to work in shifts and travel to customer locations on demand Knowledge of business processes in B2B, Supply Chain Management/ Operations, will give you an advantage over other applicants Knowledge of Customer Support processes & Ticketing/CRM tools will also give you an advantage over other applicants