Ticketing Officer

Company Description

Flyshop.in is India's fastest-growing B2B travel and technology company, dedicated to empowering travel agents and helping them become self-reliant. With a robust network of 25,000+ travel agents, 1,000+ white-label partners, and 100+ API partners across India, we specialize in offering advanced technological solutions and the best B2B rates for flights, hotels, buses, and holiday packages. Our commitment to innovation, affordability, and reliability, combined with 24/7 support and real-time booking capabilities, ensures our partners stay ahead in the competitive travel industry.

Role Description

This is a full-time on-site role for a Ticketing Officer, located in New Delhi. The Ticketing Officer will be responsible for managing ticket sales, handling customer inquiries, making reservations, and providing excellent customer service. Daily tasks include processing booking requests, assisting customers with travel itineraries, and ensuring smooth operations related to ticketing and reservations.

Qualifications

• Skills in Ticket Sales and Reservations
• Strong Communication and Customer Service skills
• Experience in Sales is beneficial
• Excellent organizational and multitasking abilities
• Knowledge of travel industry and ticketing systems is a plus
• Ability to work in a fast-paced environment
• High school diploma or equivalent required; Bachelor's degree in a related field is preferred