Ticketing Officer

As a Ticketing Officer at Flyshop.in, your role will involve handling customer inquiries, processing ticket reservations and sales, and assisting clients with booking modifications, cancellations, and special travel requests. Your responsibilities will also include providing excellent customer support, maintaining accurate records of transactions, and collaborating closely with the sales and operations teams to ensure a seamless client experience. Key Responsibilities: - Manage customer inquiries and process ticket reservations and sales - Assist clients with booking modifications, cancellations, and special travel requests - Provide excellent customer support to ensure a positive experience - Maintain accurate records of transactions - Collaborate with sales and operations teams to enhance client satisfaction Qualifications: - Strong expertise in Ticket Sales and Reservations management - Excellent Communication and Customer Service skills - Sales skills with a focus on meeting and exceeding performance targets - Problem-solving abilities and attention to detail - Proficiency in relevant ticketing systems and software is a plus - Bachelors degree in Travel, Tourism, Business Administration, or a related field - Prior experience in the travel or ticketing industry is highly desirable,