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For Employers

Ticketing Executive

Shining Stars Institution & travels

0 - 3 years

1 - 2 Lacs

gurugram

Posted:1 day ago| Platform:

Apply

Skills Required

ticketing customer support airline process customer service passenger handling aviation flight ticket booking airport operation rescheduling amadeus international ticketing domestic ticketing communication skills reservation airlines refunds cancellation air ticketing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi JobSeekers

We are HIRING for GURGAON location

Job Title: Ticketing Executive

Employment Type:

Working Days:

Salary:

Facilities:

About the Role

Ticketing Executives

Key Responsibilities

Process ticket bookings, reissues, cancellations, and modifications.
Assist customers with travel itineraries, fare details, and schedule information.
Resolve customer queries through calls, chats, and emails.
Ensure accurate data entry and maintain booking records.
Coordinate with airlines, travel partners, and internal teams for seamless operations.
Meet daily operational targets and contribute to customer satisfaction levels.

Eligibility Criteria

Education:
Undergraduate / Graduate from any stream
Experience:
Freshers eligible Experienced candidates in ticketing, travel, or customer service preferred
Good communication skills (English & Hindi)
Basic computer and MS Office proficiency
Willing to work in rotational shifts

Benefits

16,500 in-hand monthly salary
Additional performance incentive of 4,000
Cab facility available in odd-hour shifts
Career growth and internal promotion opportunities
Friendly and supportive work environment

MODE OF INTERVIEW - VIRTUAL

Intersted candidates can share their CV on 8630365298 - Palakshi

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