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Test Engineer (Microsoft Dynamics 365 Customer Insights)

Test Engineer (Microsoft Dynamics 365 Customer Insights)

Hireologist

3 years

0 Lacs

India

Posted:2 days ago| Platform:

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Skills Required

test design data integrity mapping synchronization dataverse testing segmentation logic marketing regression integration api webhooks compliance governance security documentation report agile scrum flow power analytics service postman management tracking azure devops communication certifications automation selenium cdp

Work Mode

Remote

Job Type

Full Time

Job Description

Position:

Experience:

Location:

Employment Type:

Key Responsibilities:

Design, develop, and execute comprehensive test plans and test cases for Microsoft Dynamics 365 Customer Insights - Data (CI-D) and Journeys (CI-J) implementations.
Validate the integrity, mapping, and synchronization of customer data across Dataverse, CI-D, CI-J, and third-party integrations.
Conduct end-to-end testing of customer journeys, segmentation logic, data ingestion pipelines, and marketing automations.
Perform functional, regression, integration, and UAT testing to ensure product quality meets business and technical requirements.
Work closely with developers, data engineers, and marketing teams to proactively identify issues and validate resolutions.
Test API integrations, webhooks, and data pipelines related to CI-D and CI-J within the Microsoft ecosystem.
Ensure compliance with data privacy, governance, and security standards during test execution and documentation.
Maintain test documentation, report bugs using appropriate tools, and track issues through resolution.
Participate in Agile/Scrum ceremonies and contribute to continuous process and product quality improvements.

Required Skills:

3–5 years of hands-on QA experience, preferably in projects involving
Microsoft Dynamics 365
and
Customer Insights (CI-D & CI-J)
.
Strong understanding of
Dataverse
, its schema, and data flow within the Microsoft Power Platform.
Experience testing integrations with third-party systems (e.g., CDPs, email platforms, analytics tools).
Familiarity with
D365 CRM
(particularly Customer Service module) from a QA perspective.
Proficient in using tools for
API testing
(e.g., Postman), test case management, and defect tracking (e.g., Azure DevOps, Jira).
Detail-oriented with strong analytical and problem-solving skills.
Excellent written and verbal communication skills to collaborate with cross-functional and remote teams.

Good to Have:

Microsoft certifications in Dynamics 365 or Customer Insights.
Experience with automation tools and frameworks (e.g., Selenium, Playwright, Power Automate).
Exposure to
Azure Data Factory
,
Logic Apps
, or
Power Platform
for test automation or validation.
Background in
data quality assurance
,
privacy compliance testing
, or
CDP validation
.

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