Posted:1 week ago|
Platform:
Work from Office
Full Time
We are seeking a dynamic and results-driven Territory Sales Manager to lead sales initiatives within a designated territory. Best fit profile Person with high self-motivation, go-getter, enthusiastic and keen for selling Person who can drive strategy and execution together. Specific Requirements: Specializes in training and enhancing product knowledge of general trade. Conducting troubleshooting visits to execute lens adaptations. Identify selling possibilities and evaluate customer needs. Strong communication, negotiation and influencing skills. Good understanding of business operations management. Commitment and Vision to take the brands upwards Relationship Management. Sales and Revenue Orientation. Analytical skills and data crunching. In-depth technical knowledge of Product. Key Responsibilities: Training Management Efficiency in troubleshooting to reduce lens returns. Provide training to internal staffs on new product and design. Enhance the dispensing skills of the ECP to sell higher end products Sales Management Conducting market research to identify selling possibilities and evaluate customer needs Setting up meetings with potential clients and finding solutions for their demands and concerns Prepare and deliver appropriate presentations on products and services Generate reports with sales and financial data for review with higher ups Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Execute visibility norms across the territory as per set merchandising standards by channel. Track competitor s activities monthly, create process documents and communicate the same to the management and plan/execute counter strategies accordingly. Implement sales promotions. Handling of product complaint. Conduct periodic audits on visibility with selected customers, improve presence by maintaining good relations with key customers in the region. Responsible for the brand growth and strategies to drive sales Investigate historical data for market dues. Take actions in order to encourage timely payments. Resolve billing issues. Resolve customer credit issues Travel Requirements: As per business requirements Bachelor s degree: Science, or a related field with relevant experience. Minimum 5-10 years of experience in optical dispensing, product training, or customer-facing roles in the eyewear or healthcare industry. Excellent communication and presentation skills, with the ability to train both technical and non-technical audiences. Problem-solving mindset with a focus on quality, customer satisfaction, and reducing product returns. Proficiency in MS Office and basic reporting tools. Plan, organize, and execute product and dispensing training for internal staff and Eye Care Professionals (ECPs) to ensure updated knowledge on new products, technologies, and designs. Continuously enhance the dispensing skills of ECPs to improve customer satisfaction and drive the sale of premium and high-end products. Identify recurring issues and deliver targeted training to reduce lens returns by improving troubleshooting efficiency and product handling. Maintain training records and evaluate training effectiveness through feedback, sales data, and return trends to ensure continuous improvement. Collaborate with Sales and Product teams to align training content with current business goals and product strategies.
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