Territory Sales Manager- (fashion/apparel preferred).

Position: Area Manager – Retail Operations

Role Summary:

We are looking for a dynamic and driven Area Manager to oversee retail operations across a designated region. The candidate will be the key interface between our frontline stores and backend functions, ensuring operational excellence, business growth, and seamless communication between all stakeholders.

Key Responsibilities:

1. Store Operations & Performance

• Ensure smooth day-to-day operations across all company-owned and franchise stores in the region.
• Drive sales performance, VM standards, SOP adherence, and store staff productivity.
• Monitor inventory levels, shrinkage, customer service, and audit scores.

2. Stakeholder Liaisoning

• Regular coordination and relationship management with mall management teams, landlords, and franchise partners.
• Address and resolve operational issues, maintenance needs, and lease/rental concerns in a timely manner.

3. Cross-Functional Coordination

• Act as a bridge between retail stores and internal teams – merchandising, marketing, HR, IT, etc.
• Ensure timely execution of promotions, launches, VM rollouts, and stock allocations in alignment with central plans.

4. Business Development

• Identify, evaluate, and recommend potential retail expansion opportunities in the region.
• Conduct feasibility analysis for new stores – both company-owned and franchise.
• Lead negotiations with landlords/mall developers with support from HO teams.

5. Market Intelligence

• Continuously track and report competitor activities – pricing, promotions, footfalls, expansions, etc.
• Provide insights for improving customer experience and store-level strategies.

Key Requirements:

• Graduate/MBA with 6–10 years of relevant experience in multi-store retail operations (fashion/apparel preferred).
• Strong people management, communication, and problem-solving skills.
• Hands-on experience in handling franchise relationships and mall coordination.
• Comfortable with regular travel across assigned geography.