Telesales Specialist

Company Description

Urban Money is India’s first unbiased loan advisory services firm, specializing in loans and mortgage solutions. With a team of experts from renowned banking and financial institutions, we provide tailored partnerships and seamless service to clients. Urban Money works as a distributor for leading financial institutions such as HDFC, ICICI, Axis, and many more. Our unique business model offers individual loan portfolio counselors who manage the entire borrowing process, from product selection to loan disbursement. Operating in over 100 locations across India, Urban Money is committed to simplifying the lending process for a wide demographic of clients.

Role Description

This is a full-time on-site role for a Telesales Specialist based in Jaipur. The Telesales Specialist will focus on communicating with potential clients, understanding their loan and financial needs, and providing appropriate solutions. The candidate will be responsible for achieving sales targets, building strong relationships with customers, and providing exceptional customer service. Engagement will also include providing guidance and support throughout the borrowing process, ensuring customer satisfaction at each stage.

Qualifications

• Strong Communication and Customer Service skills, ensuring effective interaction and support for diverse clients
• Experience in Sales and Customer Support, with an ability to build positive relationships and achieve targets
• Training or ability to assist clients in understanding lending products and services
• Ability to work independently and collaboratively in an on-site environment
• Proven experience in telesales or related roles is preferred
• Bachelor's degree or equivalent is advantageous