Telesales Specialist

The Telecaller / Telesales Executive will be responsible for driving bulk sales by proactively contacting potential customers, handling inquiries, and converting leads into confirmed orders. The role requires excellent communication, persuasive skills, and a strong customer-centric approach from a manufacturer’s perspective.

Key Responsibilities:

• Make outbound calls to potential and existing customers to promote and sell cold pressed oils, essential oils, and cow ghee.
• Generate and close bulk orders from wholesalers, retailers, and distributors.
• Handle inbound inquiries from e-commerce platforms, WhatsApp, and social media channels.
• Clearly explain product features, quality standards, pricing, and benefits to customers.
• Process orders and ensure timely follow-up for payment confirmation.
• Maintain an updated customer database and ensure systematic follow-ups for repeat sales.
• Resolve customer queries and complaints professionally; escalate complex issues when required.
• Coordinate with logistics and operations teams for order processing, dispatch, and delivery updates.
• Achieve and exceed daily, weekly, and monthly sales targets.
• Share feedback on customer preferences, market trends, and competitor activities to improve sales strategies.

Candidate Requirements:

• Female Candidates (Preferred)
• Minimum Qualification: Graduate in any discipline.
• 2–3 years of experience in telesales, telecalling, customer service, or e-commerce sales (preferred).
• Excellent communication skills in Tamil and English (additional Indian languages are an advantage).
• Strong persuasion, negotiation, and closing abilities.
• Basic computer knowledge (MS Office, CRM tools, WhatsApp Web, etc.).
• Ability to work under pressure and meet sales targets.
• Positive attitude with strong team collaboration skills.

Job Types: Full-time, Permanent

Pay: ₹8,088.09 - ₹15,349.13 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement

Experience:

• Telemarketing: 2 years (Required)

Work Location: In person