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White Gold
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Telesales Executive/Customer Relationship Executive

Telesales Executive/Customer Relationship Executive

White Gold

0 - 5 years

1 - 3 Lacs

bengaluru

Posted:3 days ago| Platform:

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Skills Required

sales customer service inbound sales telesales inside sales outbound process voice process outbound calling sales process outbound sales bpo sales domestic sales voice sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are Hiring!!!

Telesales Executive / CRM Executive

Location:

Your Mission

Telesales Executive

You’ll blend communication flair, empathy, and persistence to turn every lead into a loyal customer.

What You’ll Do

Customer Engagement & Conversion

Handle inbound customer queries with confidence and clarity.
Make outbound calls to potential leads, follow up diligently, and encourage branch visits.
Manage objections with professionalism and provide accurate information.

Sales & Relationship Management

Maintain ongoing relationships with existing and potential clients.
Drive leads to conversion and help achieve monthly sales targets.
Support customers throughout the process, ensuring a smooth and satisfying experience.

Data & Reporting

Update and maintain the company’s CRM system accurately.
Track and report daily call performance, follow-ups, and conversion metrics.
Use Google Sheets and Excel to organize leads and performance data.

Professional Conduct

Adhere to company dress code and grooming standards.
Attend all weekly, monthly, and quarterly meetings.
Maintain punctuality and professionalism in all interactions.

Who You Are

A
graduate or diploma holder
in
Information Technology, Computer Science, BBA
, or a related field.
1–2 years of
experience in telesales, lead generation, or customer relations
(experience in gold or jewellery industry preferred).
Excellent communication skills in
English and regional languages
(Kannada preferred).
Confident, persuasive, and self-motivated with a passion for customer service.
Basic computer literacy — comfortable with MS Office, Google Sheets, and CRM tools.

Head Office:

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