26 Telephone Skills Jobs

Description We are looking for a friendly and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our company, ensuring a warm welcome to all visitors and providing support to our staff in administrative tasks. Responsibilities Greet and welcome visitors in a professional manner. Answer and direct phone calls to the appropriate department or personnel. Maintain a clean and organized reception area. Manage appointment scheduling for clients and staff. Handle incoming and outgoing mail and packages. Assist with administrative tasks as needed, including filing, data entry, and record keeping. Provide information to clients and visitors about the company and its services. Skills and Qualifications Excellent verbal and written communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Basic knowledge of office management systems and procedures. Strong organizational skills and attention to detail. Ability to handle multiple tasks and work in a fast-paced environment. Customer service orientation and a friendly demeanor. High school diploma or equivalent; additional certification in office administration is a plus.

Dynamic and motivated Pre-Sales Tele Executive to support our ERP sales efforts. This role involves engaging with potential clients via phone, email, and digital channels to generate leads, qualify prospects, and schedule demos for the sales team.

Responsible for handling inbound & outbound reservation calls, converting inquiries into bookings, and maintaining guest satisfaction while achieving room night targets. Required Candidate profile Education: Minimum HSC / Graduate in any discipline; Diploma in Hospitality preferred Experience: 1–3 years in hotel reservations, telesales, or customer service; CRM & MS Excel proficiency a must

* Manage customer relationships through effective communication. * Input data accurately into system using computer skills. * Prepare MIS reports with attention to detail. * Make outbond calls to the members * Reporting Health insurance Provident fund Annual bonus Gratuity Accessible workspace Maternity benefits in mediclaim policy Life insurance Employee state insurance Maternity policy Paternity leaves

Role & responsibilities - Make outgoing calls to potential customers looking for our service - Explain our services to Book Installations and follow up on leads - Record details and update CRM/Excel Preferred candidate profile - Only Female Candidates - Good communication in Telugu, Hindi, and basic English - Previous Tele sales experience Must - MS Office & basic computer skills Must Full Product Training will be provided before starting work Huge Incentives(Variable Pay): 30,000 - 60,000+/month Call HR for quick discussion: +91 7207822064

The role of a Tele-caller and Sales Consultant at our company offers you the opportunity to work in a challenging environment with a diverse range of projects and clients. Each project presents a unique set of challenges, ensuring that you are constantly learning and growing in your role. If you believe that you have the skills and expertise to make a valuable contribution to our team, we encourage you to submit your CV to hr@eceltic.ie. As a Tele-caller and Sales Consultant, your responsibilities will include persuasion, telephone sales, maintaining a strong customer focus, data entry, understanding and selling to customer needs, demonstrating effective closing skills, leveraging telephone skills, maintaining organization, bringing high energy levels to the role, demonstrating persistence, and continually expanding product knowledge. We are looking for individuals with varying levels of experience, ranging from freshers to seasoned professionals. The role is based in Kolkata and offers competitive compensation within the industry standards. The ideal candidate will hold a graduate degree in any field and have an interest in working in the banking, financial services, or broking industry. The primary focus of this role is sales and business development management. If you are passionate about sales, have excellent communication skills, and are driven to succeed in a dynamic environment, we would love to hear from you.,

Note: Please read the JD thoroughly & only apply if the role aligns with your career goals and you're genuinely invested in the hiring process including attending both virtual and in-person interviews. Job Description About Nurim Technologies Pvt. Ltd. (branded as NurimTech.ai) NurimTech.ai is a fast-growing company focused on AI & Cloud consulting , leadership hiring (in partnership with Antal International ), and corporate training (in collaboration with Henry Harvin Education ). Our official business registrations are in India, the USA, and the UK . The company is founded by professionals with leadership experience at top global tech brands including Microsoft, AT&T, Veritas, and Atlassian . We are expanding and building a skilled, passionate team to help shape the future of tech and HR consulting. Our Focus Areas AI & Cloud Consulting Strategic & Tech SME Hiring (in partnership with Antal International) Capability Building & Corporate Training (in partnership with Henry Harvin Education) We are building a people-first, innovation-led company with a long-term global vision. Visit: www.nurimtech.ai LinkedIn: linkedin.com/company/nurimtech-ai Antal: www.antal.com Position Details Job Title: HR Trainee - Strategic & Leadership Hiring Job Type: Full-time Location: Space31, Khadi Machine Chowk, Kondhwa, Pune 411048 (Work from Office) Roles and Responsibilities Assist in end-to-end recruitment for CXO, senior management, and mid-management roles in AI, Cloud, Analytics, and emerging tech domains . Collaborate with leadership to understand hiring requirements, ideal candidate profiles, and client priorities. Perform sourcing, screening, coordination, and candidate engagement. Manage interview scheduling, follow-ups, and feedback tracking. Maintain active pipelines and support search mandates for high-impact leadership roles. Prepare reports, summaries, and market insights for client and internal presentations. Support employer branding initiatives and market research for leadership talent. Assist with recruitment-related admin tasks as needed. In addition to recruitment , the role includes HR Operations responsibilities such as employee onboarding, leave tracking, payroll coordination, exit formalities, and policy implementation for NurimTech. Tasks may evolve with future business needs. Preferred Candidate Profile Recent graduates in HR, Business Administration , or similar fields. Preference for 2024/25 batch or those with up to 6 months of IT recruitment experience . Strong English communication (written & spoken) and interpersonal skills. Detail-oriented, professional, and self-motivated with a desire to grow in strategic and leadership hiring . Familiarity with recruitment tools (e.g., LinkedIn, Naukri, ATS systems) is a plus. Open only to candidates who have completed their degree and are available full-time. Students pursuing UG/PG (Full-time/Part-time) are not eligible to apply. Skills Required Excellent communication & presentation abilities. Multi-tasking, adaptability, and teamwork in a fast-paced environment. High interest in HR consulting, strategic recruitment, and tech-driven business hiring. Awareness of AI, Cloud & Analytics roles (preferred but not mandatory). Compensation Fixed Salary: INR 12,000 to INR 15,000 per month (based on skills, communication, and interview performance) Performance-based incentives may be introduced after the probation period. Work Hours Shift: 9:00 AM 6:00 PM IST (60-min lunch break) Days: Monday to Saturday (Sunday Off) Hybrid Option: WFH on Saturdays may be considered after probation Perks and Benefits Exposure to executive & leadership hiring processes with Antal International Work directly with Founders, CXOs , and real-time global mandates Certificate of Completion & Letter of Recommendation (after 6-month term) Fast-track promotion potential to Associate Consultant based on performance Why Join NurimTech.ai? Work with global clients and projects across India, the US & UK Backed by Antal International a world leader in executive recruitment Accelerated career growth for high performers Exposure to HR tech, business consulting, and leadership search Transparent structure, mentorship, and growth roadmap Important Notes Immediate joiners preferred Candidates must have a personal working laptop No relocation assistance Pune-based candidates only In-person or virtual interviews will be scheduled based on role requirements Final Word At NurimTech.ai , we stand for Respect, Integrity, and Accountability . If you're serious about growing your career in HR leadership hiring & consulting , and want to work in a startup-driven, global environment , we'd love to connect!

You will be responsible for maintaining effective communication through telephone skills, verbal communication, and Microsoft Office proficiency. Your ability to listen attentively and exhibit professionalism while focusing on customer needs will be crucial. Organization and informing others will also be key aspects of your role. Your primary duties will include directing visitors by providing necessary instructions and managing employee and department directories. Ensuring the reception area is tidy and well-maintained will be essential. Additionally, you will handle various responsibilities related to front desk operations and receptionist duties. You will report to management, assist with administrative tasks, and support the HR Head with activities and administrative work. Scheduling and confirming appointments, meetings, and events will be part of your daily routine. Greeting and assisting visitors in a friendly and professional manner, handling inquiries, sorting mail, and managing documents through copying, scanning, and filing will also be part of your responsibilities. Monitoring office supplies, placing orders for replacements, and taking care of the office premises by conducting regular observations will be crucial for the smooth functioning of the workplace. This is a full-time position with a day shift schedule based in Faridabad, Haryana. The ability to reliably commute or plan to relocate before starting work is required. The ideal candidate will have a minimum of 1 year of total work experience, with proficiency in Microsoft Office and previous experience as a front desk receptionist. Fluency in English will be preferred for effective communication in this role.,

You should have a minimum of 3+ years of experience in Program Coordinator or a related field. We prefer only female candidates for this position. Your responsibilities will include: - Demonstrating strong communication skills, particularly in oral and presentation aspects. - Showing proficiency in working at the front desk or in a customer service role. - Using computers and telephone systems effectively. - Coordinating with trainees and trainers. - Greeting and welcoming guests. - Possessing excellent interpersonal and communication skills, with a friendly and professional demeanor. - Demonstrating strong time-management and organizational abilities. - Checking, sorting, and forwarding emails. - Being familiar with Microsoft Office Suite or other basic office programs. - Efficiently multitasking and prioritizing various responsibilities. - Having customer service and coordination skills. - Maintaining a pleasant and charming personality. - Being proactive in your approach. - Demonstrating strong communication and people skills. This is a full-time, permanent position with a day shift schedule. The work location is in person.,

Preferred candidate profile

As a Front Desk Executive, you will have the opportunity to utilize your prior experience in a similar role to effectively manage the front desk area. Your responsibilities will include greeting and welcoming clients and visitors upon their arrival at the office, answering and transferring incoming calls, directing visitors to the appropriate person, and ensuring that the reception area is tidy and well-stocked with necessary stationery and materials. Additionally, you will be responsible for maintaining office stationery and other stock items, overseeing the timely maintenance of office equipment and repairs, as well as managing and delegating tasks to office boys. In this role, your multitasking and time-management skills will be essential, allowing you to prioritize tasks effectively. Proficiency in basic computer skills, including operating biometric access systems, is required. Your ability to maintain inward and outward registers, along with your willingness to take on new tasks with enthusiasm and active participation, will be key to your success in this position. Excellent communication skills, particularly in English, are necessary to ensure effective interaction with clients, visitors, and colleagues. Key skills for this role include telephone skills, EPABX operation, verbal communication, listening, informing others, professionalism, organization, multitasking, supply management, and familiarity with Microsoft Office Suite and email. This is a full-time, permanent position with benefits such as health insurance and leave encashment, offering a day shift schedule. The preferred educational qualification is a Bachelor's degree, and candidates with at least 5 years of total work experience, including 4 years of experience with Microsoft Office, are preferred. This position requires in-person work and is expected to start on 01/09/2024.,

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives IT Service Desk experience5yrs Excellent troubleshooting skills (O365/VPN/Printer/Active Directory/MS-Office Packages etc.) Understanding of Windows 10/11 operating system Assisting with configuring/troubleshooting of Software and Hardware Experience working with ServiceNow to log, track, resolve tickets Experience in resolving IT issues via phone/email/chat/self-service portal or web Excellent telephone etiquettes and customer service Excellent troubleshooting skills Knowledge of Microsoft based operating systems with emphasis on Windows 10/11 Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, Multi-functional devices (MFD) / Multi Factor Authentication (MFA) / Multi Factor Authentication (MFA), Mobile & Tablets) Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel, MS PowerPoint, MS Teams and MS OneDrive Basic understanding of PC hardware set-up and configuration. Should have good understanding of infrastructure management processes; Understanding of ITIL framework is needed. Good communication (written & oral), presentation skills, quick learner, self-initiated, team player, open to work in shifts Willingness to work in 9 x 5 support environment including working on Weekends and Holidays Flexible to work in a 24 x 7 Environment due to English Language Support Strong time management skills, a logical approach to problem-solving, and the ability to perform effectively under pressure Continuous commitment to professional development To provide 1st line technical support, answering support queries via phone, email, Chat and Web To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with user issues Logging / verifying customer details Identifying the issue and categorizing / prioritize the incident Creating a ticket in CRM tool like ServiceNow Referring KB for workaround / resolution and attempting resolution Strong interpersonal skills are a prerequisite. Ability to work effectively in a dispersed team and individually. Ticket re-assignment to L2/L1.5 if ticket unresolved by L1 (wherever applicable) Ticket reassignment to Other Resolver groups if ticket unresolved by L1 (wherever applicable) Routing / Chasing of tickets with other Resolver groups Recording trend of calls and identifying outages proactively Callbacks for customer not reachable cases & customer request Identifying the trend of calls / tickets and highlighting it to L1.5 / Team Lead as applicable for outage confirmation Creating child tickets and tagging them with Major ticket / problem ticket Callback the user and confirm resolution (wherever applicable) Trouble shooting issues related to Outlook email / MS office suite / WebEx /Jabber / Cisco AnyConnect VPN, Chrome / Safari, IE, Firefox etc. as per scope document and SOW Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. Mandatory Skills: TIS Service Desk. Experience1-3 Years.

Role & responsibilities Format, edit, and produce polished documents in Word for internal reports, proposals, and external communication Design visually engaging PowerPoint presentations for meetings, training, marketing, or events Create templates and style guides for consistent branding across documents and slides Provide administrative support: scheduling, correspondence, file management Collaborate with teams to interpret content and transform it into clean, compelling presentation formats Assist with lightweight graphic tasks such as designing charts, icons, or infographics for presentations Maintain up-to-date documentation and ensure accuracy across records Preferred candidate profile Bachelors degree in Business, Communications, Design, or related field 2+ years of experience in documentation and presentation work Portfolio of slide decks or document samples is highly desirable

- Reception, Telephone & Mail Handling - Maintain Office/Administration Records - Maintain Client Service Related Records - Providing Business Center Services - Managing Meeting Room Bookings - Issue of Stationary to Staff - Client & Vendor Handling Required Candidate profile The right candidate must have: - Education: BHM - Good Skills in Excel & Outlook - Good Communication Skills - Smart, Confident Pleasing Personality - Multitasking, ability to learn new things Perks and benefits Based on Experience. Lot of Growth Opportunity

Designation - Tele Collection Executive Location - Udaipur Openings - 10 Roles and Responsibilities Handle inbound and outbound calls to collect payments from customers. Maintain accurate records of all interactions with customers. Meet daily targets for collections made. Escalate complex cases to senior executives when necessary. Desired Candidate Profile 0-3 years of experience in telecalling or related field (collections, debt recovery). Strong communication skills with excellent verbal fluency in English, Hindi, Telugu, Kannada Ability to work independently with minimal supervision while meeting productivity targets. Proficiency in using computer software applications such as CRM systems.

1) Solving Queries, Receiving Feedback & Suggestions from customers 2) Sending SMS & WhatsApp Messages to Potential Leads 3) Ensure In-Time, Exact Entries of given data sets into our system Applications 4) Any work as assigned by the company. Required Candidate profile Min. Graduation. Willingness to Learn New Things. Good Communication & Interpersonal Skills. Self-motivated & target-driven Perks and benefits Learning Environment, Training & Support

Responsibilities: * Collaborate and Onboard Artist. * Collaborate and Onboard Vendors. * Good commond over communication * Can able to understand and explain product features and related things. Performance bonus

Responsibilities: * Collaborate and Onboard Artist. * Collaborate and Onboard Vendors. * Good commond over communication * Can able to understand and explain product features and related things. Performance bonus

Calling Hotels, Suppliers as well as Customers and able to manage Customer Support. It is a blended process that requires excellent verbal & written communication skills. Required Candidate profile ***Apply only if you fulfill the following experience criteria*** Min 2 yrs experience in Travel Industry Outbound/Inbound calling with good typing skills / speed Fluency in written & spoken English Perks and benefits • Performance bonus, Annual Increment, PF

Were seeking a dynamic and results-driven Business Executive to join our growing team at Sharpassets Consultancy. In this role, you'll support sales efforts, drive business development, manage client relationships. Sales incentives Annual bonus Performance bonus

Role & responsibilities Work on 120+ leads daily Book meetings, build strong rapport, ask smart buy-in questions Run presentations (in-person/Google Meet) using our proven sales process Follow up like a pro. Close deals. Celebrate wins! Stay in touch with clients, build trust, and upsell Preferred candidate profile Bachelors degree in Commerce, Finance, or related field 25 years experience in B2C or B2B sales (Finance preferred) Great communication & follow-up skills Strong work ethic & CRM discipline Willingness to learn and grow fast!

Description The Front Office Assistant will be the first point of contact for our company, responsible for managing the front desk, greeting visitors, and providing administrative support to ensure smooth operations. Responsibilities Greet and welcome visitors in a professional manner. Manage incoming calls and emails, directing them to the appropriate personnel. Maintain and organize the front office area to ensure a tidy and professional environment. Assist with scheduling appointments and managing calendars for staff. Handle administrative tasks such as filing, data entry, and maintaining records. Assist in coordinating meetings and events, including preparing materials and setting up the meeting space. Provide excellent customer service by addressing inquiries and resolving issues promptly. Skills and Qualifications 1-3 years of experience in a front office or administrative role. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong verbal and written communication skills in English and local languages. Excellent organizational skills with a keen attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Basic knowledge of office equipment such as printers, copiers, and telephones. Experience with customer service or client-facing roles is a plus.

Regulatory Advisor (Sales) at Hyderabad to explain U.S. FDA requirements and propose services to prospects. Degree Or Higher With Good Verbal And Written Communication Skills In English; Comfortable On The Phone Selling A Service; Strong Computer Skills. Handling Customer Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Responsibilities: You will be assigned a portfolio of about 1000 clients. You have to speak to about 75-80 clients/companies in a day or 3+ hours of talk time. Noting down the summary of the call in our database. This is a work-from-office role and the timing are from 9am to 5:30pm.

A proactive telecaller to manage communication with our network of distributors. The role involves reaching out to existing distributors providing product information assisting with orders, addressing queries, and ensuring distributor satisfaction.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.