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Naukri Hospitality Jobs
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Telephone Operator

Telephone Operator

Naukri Hospitality Jobs

3 - 5 years

|

1 - 4 Lacs

Posted:12 hours ago| Platform:

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Skills Required

front desk application software customer service front office telephone operating front office management receptionist activities front office operations guest handling office assistance office coordination telephone handling epabx guest relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Telephone Operator to join our team. The ideal candidate will have excellent communication skills and be able to work efficiently in a fast-paced environment.

Roles and Responsibility

Handle incoming and outgoing calls professionally.
Provide exceptional customer service and resolve complaints promptly.
Maintain accurate records of calls and interactions.
Collaborate with other teams to achieve common goals.
Stay updated with new technologies and systems.
Ensure compliance with company policies and procedures.

Job Requirements

Excellent communication and interpersonal skills.
Ability to work well under pressure and meet deadlines.
Strong problem-solving and analytical skills.
Proficient in using telephone systems and software applications.
Ability to maintain confidentiality and handle sensitive information.
Team player with a positive attitude and willingness to learn.

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