Telecaller Outbound

Key Responsibilities Outbound Calling: Execute a high volume of outbound calls daily to prospective clients and targeted cold leads, primarily using prepared lead lists and CRM data. Lead Qualification: Conduct thorough qualification of leads by assessing their needs, budget, authority, and timeline (BANT criteria) to determine sales readiness. Product Knowledge: Maintain in-depth knowledge of our products/services, market position, and competitor offerings to effectively communicate value propositions. Appointment Setting: Successfully schedule qualified appointments or demos for Account Executives (AEs) or senior sales team members. Database Management: Accurately log all call activity, outcomes, and detailed notes in the CRM system (e.g., Salesforce, HubSpot) immediately after each interaction. Follow-up: Manage and nurture leads by executing systematic follow-up calls and email communications as required. Target Achievement: Consistently meet or exceed daily, weekly, and monthly activity and qualification targets. Required Qualifications Experience: Minimum 1-2 years of experience in outbound calling, telemarketing, inside sales, or a similar customer-facing role. Communication Skills: Exceptional verbal communication skills with a clear, professional, and engaging phone presence. Persistence: Proven ability to handle rejection and maintain a positive, persistent attitude. Technical Proficiency: Comfortable navigating and utilizing CRM software (e.g., Salesforce) and basic Microsoft Office/Google Workspace tools. Education: High school diploma or equivalent required. Preferred Skills B2B Experience: Prior experience in business-to-business (B2B) sales environments. Industry Knowledge: Familiarity with the e.g., SaaS, Softwear Development and Services] sector. Process Driven: A structured approach to managing time, prioritizing calls, and following established sales scripts/processes. Compensation & Benefits Competitive base salary plus uncapped commission structure based on meeting appointment and qualification goals. Opportunities for career advancement into closing sales roles (Account Executive).