Tele Caller

0 - 1 years

2 - 3 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Roles and Responsibilities • Guiding the clients to reach the clinics Resolving escalated customer complaints • Facilitating efficient communication between departments Answering incoming calls for customer queries • Handling inquiries Providing customer service support Making outbound calls to prospective clients • Calling them and fixing up appointments for their respective clinic locality Follow up with clients Required Skills Communication Skills for English with Kannada/Hindi with good speaking fluency. Active listening skills towards customer needs. Meeting Targets/goals set by management. Prospecting skills Relationship-building Interpersonal skills Problem solving

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