Technical Writer

4 years

0 Lacs

Posted:18 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

documentation such as user guides, installation guides, release notes and help files for a range of complex software products. You will research and build knowledge about our products, services, technology, and concepts to be documented.

A Typical Day Might Involve

  • Participating in Agile scrum meetings and ceremonies
  • Reviewing development requirements to identify what needs to be incorporated in the documentation set
  • With other documentation team members, grooming documentation requirements to highlight the work required for current and future sprints
  • Speaking to product owners, business analysts or developers to clarify documentation requirements
  • Using the Insurance Risk Suite software to take appropriate screenshots for inclusion in the documentation
  • Editing existing documentation to add new functionality and features
  • Adhering to existing style guides and procedures
  • Working from home or in the office
  • Advocating for the end user at all times

What You Bring

  • Native-level English, with excellent people and communication skills
  • 4+ years’ experience as a technical author, preferably in the enterprise software or finance fields
  • The ability to turn “developer-speak” and complex concepts into clear and concise information for end users
  • Familiarity with the Agile software development life cycle
  • Familiarity with project management software such as TFS, Jira or similar
  • Experience of working with and adhering to a writing style guide to improve consistency across the documentation set
  • Proficiency in MadCap Flare or other single-sourcing authoring tools is huge benefit
  • An understanding of HTML and CSS and the benefit of using styles
  • Good knowledge of Microsoft Word
  • Some experience of using content management systems such as SVN or GIT for source control
  • The ability to communicate effectively with all members of the team to get the information you need
  • Excellent attention to detail
  • Willingness to learn

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