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Job Title: Technical Writer / Proposal Writer – Knowledge Enablement & Shoring Transformation Location:Mumbai/Pune/Bangalore/Hyderabad/Chennai. Shift:UK Timing - 2PM-10/12Midnight. Notice period: Upto 30days About the Role: We are looking for a detail-oriented and versatile Technical Writer / Proposal Writer to support the documentation, formatting, and customization of success stories, case studies, proposals, and solutioning assets aligned to shoring transformation efforts. This role will work closely with solution teams, delivery experts, and transformation stakeholders to translate complex technical and functional outcomes into clear, compelling, and market-ready content. The writer will also help create and maintain standardized templates and reusable components to support proposal and collateral development across industries and regions. Key Responsibilities: Draft, edit, and format customer success stories, solution snapshots, and internal case studies in collaboration with solution and delivery teams. Customize existing content to meet market-specific or account-specific requirements in coordination with the transformation office and presales. Assist in preparing collateral for proposals, RFP responses, executive briefings, and client presentations. Maintain and enhance a central library of reusable content, templates, and brand-aligned materials. Ensure that all documentation adheres to company standards of quality, clarity, consistency, and visual presentation. Collaborate with knowledge managers, proposal leads, and marketing to align tone, structure, and messaging. Track and document updates to content based on feedback, solution evolution, or market demands. Conduct periodic reviews and content audits to maintain relevance, accuracy, and usability. Detail-oriented, self-motivated, and proactive communicator. Strong team player with an ability to manage deadlines and shifting priorities. High degree of professionalism in working with senior stakeholders across regions and functions. Qualifications & Skills: Bachelor’s or Master’s degree in Communications, English, IT, Business, or a related field. 4–7 years of experience in technical writing, proposal writing, or presales documentation in an IT services or consulting environment. Excellent written and visual communication skills with a strong command of grammar, formatting, and structure. Proficiency in tools like Microsoft Word, PowerPoint, Excel, and collaborative platforms such as SharePoint, Confluence, or MS Teams. Ability to translate complex technical and functional content into clear and persuasive narratives. Familiarity with SAP, digital transformation themes, or IT service offerings is a strong plus. Preferred Experience: Experience supporting global delivery organizations, GCCs, or presales teams. Exposure to RFP/RFI responses, bid management, or knowledge management systems. Familiarity with branding guidelines, infographics, or content structuring tools such as Adobe Acrobat, Canva, or Figma (optional but helpful). Show more Show less
